problem with dku-5 software

Ne one be able to help me. I'm trying to install the 'connectivity adapter
cable' software for the dku-5 for my nokia 7250i but everytime it comes up
with a window asking me to remove cable (even tho there is none connected),
i then continue the install and it just comes up with driver error - heyelp.

i'm running windows xp (home edition)

regards
Pat

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› See More: problem with dku-5 software

Hello Patrick,

I'd the Nokia 7250, DKU-5 and WIN-XP Pro and no problems with it ...

Probably solution: UN-install PC-Suite and the DKU-5 software ...
Then at 1st: install DKU-5 software (cable NOT connected to the PC), when
installed: connect cable and phone to your PC, answer all with YES!
Then install PC-Suite (with the cable and phone CONNECTED), and it should
find your phone!

Success,

--
Henk van Loosbroek. ICQ: 50931463
My firmware:
Nokia 6600 -> v3.42.1


"pat savage" <[email protected]> schreef in bericht
news:[email protected]...
> Ne one be able to help me. I'm trying to install the 'connectivity adapter
> cable' software for the dku-5 for my nokia 7250i but everytime it comes up
> with a window asking me to remove cable (even tho there is none
connected),
> i then continue the install and it just comes up with driver error -
heyelp.
>
> i'm running windows xp (home edition)
>
> regards
> Pat
>
>


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Fellows:
If you bought the DKU-5 cable from Nokia they give full customer
support and will help you to resolve the issue.
There are some substandard DKU-5 cables. They use a Virtual Com driver
for USB to Serial using Prolific Drivers. When I spoke to Nokia
Support they said this kind of cables in the market doesn't work
properly with PC Suite. But it worked fine for me. The steps are
hereunder for XP-SP1 PRO:
-Install the DKU s/w came with the package
-Install Nokia Connectivity driver DKU-5 driver
-Reboot the system
-Connect DKU-5 to Phone and then plug to USB. It get recognized
automatically
and prolific driver installed automatically
-Download PC Suite for your model (For every model there is a
different .EXE. So there is a different ZIP for different models).
-Install the PC Suite S/w for your model. It will automatically detect
everything
-Then run PC Sync. It all should work fine.