Help! Phone restricted!

I was using the trial version of oxygen phone manager and my 7250 came up
phone restricted. What does that mean??

I turned it off and then on and now it says I must 'Contact Service'!

Please help!
Moo

---

› See More: Help! Phone restricted!

On Thu, 17 Jun 2004 18:52:51 +0100, "Moo"
<[email protected]> wrote:

>I was using the trial version of oxygen phone manager and my 7250 came up
>phone restricted. What does that mean??
>
>I turned it off and then on and now it says I must 'Contact Service'!
>
>Please help!
>Moo
>


It means Oxygen has borked yet another phone
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"BORG" <[email protected]> wrote in message
news:[email protected]...
> On Thu, 17 Jun 2004 18:52:51 +0100, "Moo"
> <[email protected]> wrote:
>
> >I was using the trial version of oxygen phone manager and my 7250 came up
> >phone restricted. What does that mean??
> >
> >I turned it off and then on and now it says I must 'Contact Service'!
> >
> >Please help!
> >Moo
> >
>
>
> It means Oxygen has borked yet another phone
> --


Nooooooooooooooo! What does that mean then? Can it be fixed?? I am only 1
month away from the end of my contract, would my phone still be under
warranty or does plugging a data cable in contitute breach of warranty? I
was planning to trade it in for a 6600 next month.

**** bags.

"Moo" <[email protected]> wrote in message
news:[email protected]...
>
> "BORG" <[email protected]> wrote in message
> news:[email protected]...
> > On Thu, 17 Jun 2004 18:52:51 +0100, "Moo"
> > <[email protected]> wrote:
> >
> > >I was using the trial version of oxygen phone manager and my 7250 came
up
> > >phone restricted. What does that mean??
> > >
> > >I turned it off and then on and now it says I must 'Contact Service'!
> > >
> > >Please help!
> > >Moo
> > >
> >
> >
> > It means Oxygen has borked yet another phone
> > --
>
>
> Nooooooooooooooo! What does that mean then?

More than likely it means that the firmware needs to be reflashed.

> Can it be fixed??

Probably.

> I am only 1
> month away from the end of my contract, would my phone still be under
> warranty

Assuming a twelve month contract, yes. You should be Ok up to 18 months,
and can probably push that to 2 years with a bit of prodding.

> or does plugging a data cable in contitute breach of warranty?

If it's a genuine DKU-5, then it's a supported accessory. If it's not a
genuine cable... err... don't tell them.

> I
> was planning to trade it in for a 6600 next month.

What! And get £10-£20 for it! Nah, get it fixed and flog it. You should
be able to get the 6600 free on most sensible tariffs anyway.

>
> **** bags.

Now then, there's no need for that! ;-)

--
>>> Unlock Your Phone's Potential <<<
>>> http://www.uselessinfo.org.uk <<<
>>> http://www.thephonelocker.co.uk <<<

"Richard Colton" <[email protected]> wrote in message
news[email protected]...
>
> "Moo" <[email protected]> wrote in message
> news:[email protected]...
> >
> > "BORG" <[email protected]> wrote in message
> > news:[email protected]...
> > > On Thu, 17 Jun 2004 18:52:51 +0100, "Moo"
> > > <[email protected]> wrote:
> > >
> > > >I was using the trial version of oxygen phone manager and my 7250
came
> up
> > > >phone restricted. What does that mean??
> > > >
> > > >I turned it off and then on and now it says I must 'Contact Service'!
> > > >
> > > >Please help!
> > > >Moo
> > > >
> > >
> > >
> > > It means Oxygen has borked yet another phone
> > > --
> >
> >
> > Nooooooooooooooo! What does that mean then?
>
> More than likely it means that the firmware needs to be reflashed.
>
> > Can it be fixed??
>
> Probably.
>
> > I am only 1
> > month away from the end of my contract, would my phone still be under
> > warranty
>
> Assuming a twelve month contract, yes. You should be Ok up to 18 months,
> and can probably push that to 2 years with a bit of prodding.
>
> > or does plugging a data cable in contitute breach of warranty?
>
> If it's a genuine DKU-5, then it's a supported accessory. If it's not a
> genuine cable... err... don't tell them.
>
> > I
> > was planning to trade it in for a 6600 next month.
>
> What! And get £10-£20 for it! Nah, get it fixed and flog it. You should
> be able to get the 6600 free on most sensible tariffs anyway.
>
> >
> > **** bags.
>
> Now then, there's no need for that! ;-)
>
> --
> >>> Unlock Your Phone's Potential <<<
> >>> http://www.uselessinfo.org.uk <<<
> >>> http://www.thephonelocker.co.uk <<<
>
>

If the shop I purchased it from won't fix it, what can I do? Are there any
companies on the net that fix this sort of thing?

"Moo" <[email protected]> wrote in message
news:[email protected]...
<snip>
> If the shop I purchased it from won't fix it, what can I do? Are there
any
> companies on the net that fix this sort of thing?

As you're in the UK, you have a right to have it fixed under warranty. Just
take it in to where you bought it from and ask them nicely to sort it out.
If they refuse, ask them if they are aware of their obligations under the
Sale Of Goods Act etc. If you still don't get any joy, have a word with
Trading Standards.

Alternatively, and as the phone is under 12 months old, if you have a Nokia
Service Centre nearby, pop in and they should fix it with no hassles.

--
>>> Unlock Your Phone's Potential <<<
>>> http://www.uselessinfo.org.uk <<<
>>> http://www.thephonelocker.co.uk <<<

Even I ended up with the same problem. I was using Oxygen Demo version and suddenly my phone stopped responding. I restarted it and it says "Phone restricted". Is there any way to do away with this problem?

Hi,
My "Phone Restricted" problem is solved now. I gave it to Noka Care Centre. They re-flashed the firmware. They gave me a new version i.e V4.16 date: 20-4-04.
This works good and all my radio hanging problems are gone. The only thing is that you'll find your phone working a bit slower than what it was with V3.12

It's amazing how Nokia themselves don't even have the latest firmware.
I gave them my 3330 to flash from 3.10 I think it was to 4.30 and it came
back 3.12 of which cost me £10!!!

"N3200" <[email protected]> wrote in message
news:[email protected]...
>
> Hi,
> My "Phone Restricted" problem is solved now. I gave it to
> Noka Care Centre. They re-flashed the firmware. They gave me a new
> version i.e V4.16 date: 20-4-04.
> This works good and all my radio hanging problems are gone. The only
> thing is that you'll find your phone working a bit slower than what it
> was with V3.12
>
>
> --
> N3200
> ------------------------------------------------------------------------
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