Results 1 to 8 of 8
- 07-30-2004, 06:14 PM #1RobGuest
The middle battery contact has (presumably) snapped off and disappeared from
the insides of my 6600. Needless to say, this has affected the phone's
performance somewhat, i.e., it doesn't perform at all.
On taking the phone to my local Nokia service centre I was slightly
inconvenienced to be told it couldn't be repaired on site, rather irritated
that there would be a 3 - 4 week wait while it was sent away, and positively
miffed to be told that it wouldn't be covered under warranty thus incurring
a minimum charge of £65.
On enquiring why, exactly, this would not be covered under the warranty I
was told it was because it couldn't be considered a fault with the phone. I
did my best to point out that a completely non-working phone definitely
constituted a fault and the only way parts of the inside could snap off
would be if I spent my evenings digging around its innards with a crochet
hook or similar instrument (which I don't as I save that pastime for all
other small, expensive electronic items) so therefore a faulty product was
the likely cause. Since this didn't seem to go down too well I went on to
try a metaphor of the phone being a car, the battery being an, erm, battery
and me being told by Vauxhall that the reason the battery bits of my car had
fallen out was because I'd broken them off myself for no discernable reason.
This all fell on deaf an apparently uncomprehending ears.
I'm yet to take this up with Nokia but will be sure to bore you all further
with the outcome, should anyone else have the same problem.
For anyone who's got this far - thanks for listening - it's good to vent.
› See More: 6600 Warranty
- 07-30-2004, 07:08 PM #2Martin CGuest
Re: 6600 Warranty
"Rob" <[email protected]> wrote in message
news:[email protected]...
> The middle battery contact has (presumably) snapped off and disappeared
from
> the insides of my 6600. Needless to say, this has affected the phone's
> performance somewhat, i.e., it doesn't perform at all.
>
> On taking the phone to my local Nokia service centre I was slightly
> inconvenienced to be told it couldn't be repaired on site, rather
irritated
> that there would be a 3 - 4 week wait while it was sent away, and
positively
> miffed to be told that it wouldn't be covered under warranty thus
incurring
> a minimum charge of £65.
>
> On enquiring why, exactly, this would not be covered under the warranty I
> was told it was because it couldn't be considered a fault with the phone.
I
> did my best to point out that a completely non-working phone definitely
> constituted a fault and the only way parts of the inside could snap off
> would be if I spent my evenings digging around its innards with a crochet
> hook or similar instrument (which I don't as I save that pastime for all
> other small, expensive electronic items) so therefore a faulty product was
> the likely cause. Since this didn't seem to go down too well I went on to
> try a metaphor of the phone being a car, the battery being an, erm,
battery
> and me being told by Vauxhall that the reason the battery bits of my car
had
> fallen out was because I'd broken them off myself for no discernable
reason.
> This all fell on deaf an apparently uncomprehending ears.
>
> I'm yet to take this up with Nokia but will be sure to bore you all
further
> with the outcome, should anyone else have the same problem.
>
> For anyone who's got this far - thanks for listening - it's good to vent.
>
>
How they can say its not covered is ridiculous, hope you get it sorted
Martin
- 07-30-2004, 07:23 PM #3Daniel JuhnGuest
Re: 6600 Warranty
because the pin wouldnt fall off on its own.
was probably carelessness when taking out/putting in the battery or
something else.
the thing just simply will not fall off on its own accord.
better luck next time when you try to get ure own ****ups covered under
warranty.
"Martin C" <[email protected]> wrote in message
news:[email protected]...
>
> "Rob" <[email protected]> wrote in message
> news:[email protected]...
> > The middle battery contact has (presumably) snapped off and disappeared
> from
> > the insides of my 6600. Needless to say, this has affected the phone's
> > performance somewhat, i.e., it doesn't perform at all.
> >
> > On taking the phone to my local Nokia service centre I was slightly
> > inconvenienced to be told it couldn't be repaired on site, rather
> irritated
> > that there would be a 3 - 4 week wait while it was sent away, and
> positively
> > miffed to be told that it wouldn't be covered under warranty thus
> incurring
> > a minimum charge of ?5.
> >
> > On enquiring why, exactly, this would not be covered under the warranty
I
> > was told it was because it couldn't be considered a fault with the
phone.
> I
> > did my best to point out that a completely non-working phone definitely
> > constituted a fault and the only way parts of the inside could snap off
> > would be if I spent my evenings digging around its innards with a
crochet
> > hook or similar instrument (which I don't as I save that pastime for all
> > other small, expensive electronic items) so therefore a faulty product
was
> > the likely cause. Since this didn't seem to go down too well I went on
to
> > try a metaphor of the phone being a car, the battery being an, erm,
> battery
> > and me being told by Vauxhall that the reason the battery bits of my car
> had
> > fallen out was because I'd broken them off myself for no discernable
> reason.
> > This all fell on deaf an apparently uncomprehending ears.
> >
> > I'm yet to take this up with Nokia but will be sure to bore you all
> further
> > with the outcome, should anyone else have the same problem.
> >
> > For anyone who's got this far - thanks for listening - it's good to
vent.
> >
> >
> How they can say its not covered is ridiculous, hope you get it sorted
>
> Martin
>
>
- 07-30-2004, 09:25 PM #4RobGuest
Re: 6600 Warranty
Well, I'll remember that if my car door falls off while I'm opening or
closing it. I would point out four things:
1) The battery is actually designed to be taken out and replaced though I've
had no cause to do so since the phone was new.
2) It did.
3) 'ure' is actually 'your' as in the possessive, I think you have it
confused with the contraction of 'you are', that being, 'you're'.
4) You have the right attitude to work at my local Nokia service centre. In
fact, nice if you did so I could pop down and see you. Rude idiot.
"Daniel Juhn" <[email protected]> wrote in message
news:[email protected]...
> because the pin wouldnt fall off on its own.
> was probably carelessness when taking out/putting in the battery or
> something else.
> the thing just simply will not fall off on its own accord.
> better luck next time when you try to get ure own ****ups covered under
> warranty.
>
> "Martin C" <[email protected]> wrote in message
> news:[email protected]...
> >
> > "Rob" <[email protected]> wrote in message
> > news:[email protected]...
> > > The middle battery contact has (presumably) snapped off and
disappeared
> > from
> > > the insides of my 6600. Needless to say, this has affected the
phone's
> > > performance somewhat, i.e., it doesn't perform at all.
> > >
> > > On taking the phone to my local Nokia service centre I was slightly
> > > inconvenienced to be told it couldn't be repaired on site, rather
> > irritated
> > > that there would be a 3 - 4 week wait while it was sent away, and
> > positively
> > > miffed to be told that it wouldn't be covered under warranty thus
> > incurring
> > > a minimum charge of ?5.
> > >
> > > On enquiring why, exactly, this would not be covered under the
warranty
> I
> > > was told it was because it couldn't be considered a fault with the
> phone.
> > I
> > > did my best to point out that a completely non-working phone
definitely
> > > constituted a fault and the only way parts of the inside could snap
off
> > > would be if I spent my evenings digging around its innards with a
> crochet
> > > hook or similar instrument (which I don't as I save that pastime for
all
> > > other small, expensive electronic items) so therefore a faulty product
> was
> > > the likely cause. Since this didn't seem to go down too well I went
on
> to
> > > try a metaphor of the phone being a car, the battery being an, erm,
> > battery
> > > and me being told by Vauxhall that the reason the battery bits of my
car
> > had
> > > fallen out was because I'd broken them off myself for no discernable
> > reason.
> > > This all fell on deaf an apparently uncomprehending ears.
> > >
> > > I'm yet to take this up with Nokia but will be sure to bore you all
> > further
> > > with the outcome, should anyone else have the same problem.
> > >
> > > For anyone who's got this far - thanks for listening - it's good to
> vent.
> > >
> > >
> > How they can say its not covered is ridiculous, hope you get it sorted
> >
> > Martin
> >
> >
>
>
- 07-31-2004, 05:01 AM #5Paulo De SouzaGuest
Re: 6600 Warranty
> because the pin wouldnt fall off on its own.
> the thing just simply will not fall off on its own accord.
So nokia could never EVER make a faulty model at the production
line....?
That's amazing...
Stupid ****!
- 07-31-2004, 07:59 AM #6JaronGuest
Re: 6600 Warranty
> 3) 'ure' is actually 'your' as in the possessive, I think you have it
> confused with the contraction of 'you are', that being, 'you're'.
> 4) You have the right attitude to work at my local Nokia service centre.
In
> fact, nice if you did so I could pop down and see you. Rude idiot.
Well said.
- 08-01-2004, 04:05 AM #7Kevin I ChappleGuest
Re: 6600 Warranty
"Nice one" Rob..
Well responded..
"Rob" <[email protected]> wrote in message
news:[email protected]...
> Well, I'll remember that if my car door falls off while I'm opening or
> closing it. I would point out four things:
>
> 1) The battery is actually designed to be taken out and replaced though
I've
> had no cause to do so since the phone was new.
> 2) It did.
> 3) 'ure' is actually 'your' as in the possessive, I think you have it
> confused with the contraction of 'you are', that being, 'you're'.
> 4) You have the right attitude to work at my local Nokia service centre.
In
> fact, nice if you did so I could pop down and see you. Rude idiot.
>
> "Daniel Juhn" <[email protected]> wrote in
message
> news:[email protected]...
> > because the pin wouldnt fall off on its own.
> > was probably carelessness when taking out/putting in the battery or
> > something else.
> > the thing just simply will not fall off on its own accord.
> > better luck next time when you try to get ure own ****ups covered under
> > warranty.
> >
> > "Martin C" <[email protected]> wrote in message
> > news:[email protected]...
> > >
> > > "Rob" <[email protected]> wrote in message
> > > news:[email protected]...
> > > > The middle battery contact has (presumably) snapped off and
> disappeared
> > > from
> > > > the insides of my 6600. Needless to say, this has affected the
> phone's
> > > > performance somewhat, i.e., it doesn't perform at all.
> > > >
> > > > On taking the phone to my local Nokia service centre I was slightly
> > > > inconvenienced to be told it couldn't be repaired on site, rather
> > > irritated
> > > > that there would be a 3 - 4 week wait while it was sent away, and
> > > positively
> > > > miffed to be told that it wouldn't be covered under warranty thus
> > > incurring
> > > > a minimum charge of ?5.
> > > >
> > > > On enquiring why, exactly, this would not be covered under the
> warranty
> > I
> > > > was told it was because it couldn't be considered a fault with the
> > phone.
> > > I
> > > > did my best to point out that a completely non-working phone
> definitely
> > > > constituted a fault and the only way parts of the inside could snap
> off
> > > > would be if I spent my evenings digging around its innards with a
> > crochet
> > > > hook or similar instrument (which I don't as I save that pastime for
> all
> > > > other small, expensive electronic items) so therefore a faulty
product
> > was
> > > > the likely cause. Since this didn't seem to go down too well I went
> on
> > to
> > > > try a metaphor of the phone being a car, the battery being an, erm,
> > > battery
> > > > and me being told by Vauxhall that the reason the battery bits of my
> car
> > > had
> > > > fallen out was because I'd broken them off myself for no discernable
> > > reason.
> > > > This all fell on deaf an apparently uncomprehending ears.
> > > >
> > > > I'm yet to take this up with Nokia but will be sure to bore you all
> > > further
> > > > with the outcome, should anyone else have the same problem.
> > > >
> > > > For anyone who's got this far - thanks for listening - it's good to
> > vent.
> > > >
> > > >
> > > How they can say its not covered is ridiculous, hope you get it sorted
> > >
> > > Martin
> > >
> > >
> >
> >
>
>
- 08-02-2004, 11:46 PM #8ACGuest
Re: 6600 Warranty
Get used to it, since all N's competitors manufacture their products in the
same region, and the quality control is similar. Don't even bother switching
brands, just use your phone as much as you can in the 1st 12 months...
"Rob" <[email protected]> wrote in message
news:[email protected]...
> The middle battery contact has (presumably) snapped off and disappeared
from
> the insides of my 6600. Needless to say, this has affected the phone's
> performance somewhat, i.e., it doesn't perform at all.
>
> On taking the phone to my local Nokia service centre I was slightly
> inconvenienced to be told it couldn't be repaired on site, rather
irritated
> that there would be a 3 - 4 week wait while it was sent away, and
positively
> miffed to be told that it wouldn't be covered under warranty thus
incurring
> a minimum charge of £65.
>
> On enquiring why, exactly, this would not be covered under the warranty I
> was told it was because it couldn't be considered a fault with the phone.
I
> did my best to point out that a completely non-working phone definitely
> constituted a fault and the only way parts of the inside could snap off
> would be if I spent my evenings digging around its innards with a crochet
> hook or similar instrument (which I don't as I save that pastime for all
> other small, expensive electronic items) so therefore a faulty product was
> the likely cause. Since this didn't seem to go down too well I went on to
> try a metaphor of the phone being a car, the battery being an, erm,
battery
> and me being told by Vauxhall that the reason the battery bits of my car
had
> fallen out was because I'd broken them off myself for no discernable
reason.
> This all fell on deaf an apparently uncomprehending ears.
>
> I'm yet to take this up with Nokia but will be sure to bore you all
further
> with the outcome, should anyone else have the same problem.
>
> For anyone who's got this far - thanks for listening - it's good to vent.
>
>
>
Phones Discussed Above
More Nokia 6600 topics | Nokia Forum | Reviews |
Similar Threads
- Nokia
- Nokia
- Nokia
- Nokia
- Nokia
Aws gpu
in Chit Chat