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Old 12-21-2005, 11:02 AM   #1
Darren Woodbrey
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VoiceSignal Software with 6682


I just bought a 6682 smartphone and love it. It came with a trial of the
voice recognition software by VoiceSignal. This software worked great so I
bought it for $15.

You activate the program by using the voice command button on the left side
of the phone. My question is, has anyone been able to open this software
using the talk button on a headset, be it bluetooth or just handsfree. When
I hold the talk button on a headset it just opens the generic Nokia voice
command software.


Nokia says the issue it with VoiceSignal and VoiceSignal says the issue is
with Nokia. This seems like a strange limitation as it kind of defeats the
purpose of the software.

Thanks!




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Old 12-21-2005, 12:47 PM   #2
Simon VK3XEM
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Re: VoiceSignal Software with 6682


Darren Woodbrey wrote:
> I just bought a 6682 smartphone and love it. It came with a trial of the
> voice recognition software by VoiceSignal. This software worked great so I
> bought it for $15.
>
> You activate the program by using the voice command button on the left side
> of the phone. My question is, has anyone been able to open this software
> using the talk button on a headset, be it bluetooth or just handsfree. When
> I hold the talk button on a headset it just opens the generic Nokia voice
> command software.
>
> Nokia says the issue it with VoiceSignal and VoiceSignal says the issue is
> with Nokia. This seems like a strange limitation as it kind of defeats the
> purpose of the software.
>
> Thanks!


Why did you purchase the software when it had problems? I would have
tried to have it solved before purchase, if they are not prepared to
resolve it then it is not worth paying them.

In your case I would be hassling VoiceSignal, they produced the software
and therefore they should ensure it works. However Nokia should help
you resolve it with VoiceSignal in this situation because they bundled
the third party software with the phone.

Customer Support for software is very important to me and will basically
decide whether I will purchase or not. I especially enjoy it when the
author accepts a suggestion I have made and includes it in an upgrade!



--
The views I present are my own and NOT of any organisation I belong to.

73 de Simon, VK3XEM.
http://web.acma.gov.au/pls/radcom/cl...IENT_NO=157452
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Old 12-21-2005, 02:49 PM   #3
Darren Woodbrey
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Re: VoiceSignal Software with 6682


"Simon VK3XEM" <usenet@vk3xem.net> wrote in message
news:43a9a33d_2@news.melbourne.pipenetworks.com...
> Darren Woodbrey wrote:
>> I just bought a 6682 smartphone and love it. It came with a trial of the
>> voice recognition software by VoiceSignal. This software worked great so
>> I bought it for $15.
>>
>> You activate the program by using the voice command button on the left
>> side of the phone. My question is, has anyone been able to open this
>> software using the talk button on a headset, be it bluetooth or just
>> handsfree. When I hold the talk button on a headset it just opens the
>> generic Nokia voice command software.
>>
>> Nokia says the issue it with VoiceSignal and VoiceSignal says the issue
>> is with Nokia. This seems like a strange limitation as it kind of
>> defeats the purpose of the software.
>>
>> Thanks!

>
> Why did you purchase the software when it had problems? I would have
> tried to have it solved before purchase, if they are not prepared to
> resolve it then it is not worth paying them.
>
> In your case I would be hassling VoiceSignal, they produced the software
> and therefore they should ensure it works. However Nokia should help you
> resolve it with VoiceSignal in this situation because they bundled the
> third party software with the phone.
>
> Customer Support for software is very important to me and will basically
> decide whether I will purchase or not. I especially enjoy it when the
> author accepts a suggestion I have made and includes it in an upgrade!
>
>
>
> --
> The views I present are my own and NOT of any organisation I belong to.
>
> 73 de Simon, VK3XEM.
> http://web.acma.gov.au/pls/radcom/cl...IENT_NO=157452


Yes, I agree I should have waited to buy the software. I was waiting for my
bluetooth headset to arrive in the mail and did not even think that it would
be an issue as the headset button "Usually" does the same thing as the voice
button on the phone. To me this seems to be totally a software thing as
software is coded to work with hardware, but VoiceSignal has assured me this
problem is nothing to do with the software. I was just hoping someone had
run into this problem and coded a workaround or something. Thanks!


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