Darren Woodbrey wrote:
> I just bought a 6682 smartphone and love it. It came with a trial of the
> voice recognition software by VoiceSignal. This software worked great so I
> bought it for $15.
>
> You activate the program by using the voice command button on the left side
> of the phone. My question is, has anyone been able to open this software
> using the talk button on a headset, be it bluetooth or just handsfree. When
> I hold the talk button on a headset it just opens the generic Nokia voice
> command software.
>
> Nokia says the issue it with VoiceSignal and VoiceSignal says the issue is
> with Nokia. This seems like a strange limitation as it kind of defeats the
> purpose of the software.
>
> Thanks!
Why did you purchase the software when it had problems? I would have
tried to have it solved before purchase, if they are not prepared to
resolve it then it is not worth paying them.
In your case I would be hassling VoiceSignal, they produced the software
and therefore they should ensure it works. However Nokia should help
you resolve it with VoiceSignal in this situation because they bundled
the third party software with the phone.
Customer Support for software is very important to me and will basically
decide whether I will purchase or not. I especially enjoy it when the
author accepts a suggestion I have made and includes it in an upgrade!
--
The views I present are my own and NOT of any organisation I belong to.
73 de Simon, VK3XEM.
http://web.acma.gov.au/pls/radcom/cl...IENT_NO=157452