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Old 03-26-2007, 11:37 PM   #1
John Navas
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Re: Voicemail message icon won't go away!


On Mon, 26 Mar 2007 19:52:39 -0500, cledus <cledus@noemail.net> wrote in
<EVZNh.1677$Rg4.720@newssvr19.news.prodigy.net>:

>Richard Fangnail wrote:
>> I have a small Nokia phone with Cingular. It has a small icon that
>> looks like "O_O" which appears when there is a voicemail message. It
>> usually goes away when it's supposed to, but today it won't go away
>> after I erased my voicemails. If this has ever happened to you, what
>> can you do??
>>
>> Thanks


>I had this happen to me a long time ago. I called my cell phone number
>from a land line and left a voice mail. After it alerted me that I had
>a new VM message, I retrieved the message using my cell phone. This
>cleared it up.


That's the best method.

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Old 03-27-2007, 01:11 PM   #2
Copper Emeritus
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Re: Voicemail message icon won't go away!


Over the years I have noticed that problems crop up with voice mail, on
line manager, or other stuff. Even though they are a "communications"
company, Cingular does not do a very good job of notifying its customers of
the problem, whether it is local or nation wide. This could be accomplished
by a news flas on the website, or a text to affected area code phones. I
guess they don't mind hundreds of thousands of customers calling about a
problem and tying up their 611 centers.

Sometimes the best (only) solution is to just wait.

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Golf is not a matter of Life or Death,
it is MUCH more important than that!
"Richard Fangnail" <richardfangnail@excite.com> wrote in message
news:1175009101.446304.250560@d57g2000hsg.googlegr oups.com...
>I tried everything suggested here to no avail. Last night I called
> Cingular at 6pm and they said they would fix it, but nothing
> happened. Of course I turned the phone off and on. The same thing
> happened around 7pm.
>
> At 8pm I called and this time I was on hold for 5 minutes but they
> said something was wrong with voicemail in N. Calif. and to wait till
> this morning. I did, and it's okay now.
>



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Old 03-27-2007, 03:59 PM   #3
Kurt
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Re: Voicemail message icon won't go away!


In article <46095e39$0$9000$4c368faf@roadrunner.com>,
"Copper Emeritus" <maccop@kc.rr.com> wrote:

> Over the years I have noticed that problems crop up with voice mail, on
> line manager, or other stuff. Even though they are a "communications"
> company, Cingular does not do a very good job of notifying its customers of
> the problem, whether it is local or nation wide. This could be accomplished
> by a news flas on the website, or a text to affected area code phones. I
> guess they don't mind hundreds of thousands of customers calling about a
> problem and tying up their 611 centers.
>
> Sometimes the best (only) solution is to just wait.


More than a few ISPs do the same thing. In the bigger companies where
things move slowly, the best and the brightest are often afraid to
implement these sorts of things due to management and legal concerns.

Web.com had a major system-wide outage for almost 2 days for hosting
customers early last month and nothing was ever mentioned on their
support site. You had to phone to find out all their servers were down.

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