Results 16 to 30 of 98
- 09-11-2003, 10:02 AM #16The MoleGuest
Re: Oxygen software. Licence renewals
> I think you've missed the point. The issue here is not about receiving
> upgrades to work with newly released models, its about it working with
> a different phone of exactly the *same* model.
>
> If you lose your currently registered phone and replace it with
> another identical phone OPM will not work with the replacement unit if
> more than a year has elapsed since you bought the software.
Maybe that comes down to discreetion between you and Oxygen. You would
need to register anyway to get continued upgrades of the software and of
which in turn support the product's development. It may be a little unfair
here, but then again if you lose your contract phone, they don't always give
you a new one do they? - and it is at a cheaper price! If it is expired it
is expired. It is your bad luck you lost the phone, Oxygen have no
obligation to renew your key because you are expired and out of contract to
use the product. However, your old phone key will work and it is your bad
luck you just don't have the phone registered with Oxygen.
› See More: Oxygen software. Licence renewals
- 09-11-2003, 03:53 PM #17Richard ColtonGuest
Re: Oxygen software. Licence renewals
"The Mole" <[email protected]> wrote in message
news:[email protected]...
> If Dolphin was smart, rather than flaming, he could have written you a
> fantastic review!
Well, he could, but personally I wouldn't bother. I put a basic review up
on my site which Oxygen had a few minor niggles with (they must have gone
looking, because I never notified them it was there in the first place).
So, as I'd written a review, I was offered a family licence so I could do a
proper review of the product. All well and good, but I found that my
original review was still waht I believed after evaluating Oxygen, so made
very few modifications to it.
Result - licence lasts approx 1 month! Not really a hardship as I don't,
and wouldn't regularly use it, but it does make you wonder.
--
>>> Unlock Your Phones Potential <<<
>>> http://www.thephonelocker.co.uk <<<
>>> http://www.uselessinfo.org.uk <<<
- 09-11-2003, 09:01 PM #18The MoleGuest
Re: Oxygen software. Licence renewals
I have to say, although is a very nice program, I cannot get to grips with
it in the same way as LM and MobiMB.
It's probably because I don't see as many new phones now, but I would tend
to use LM for when upgrading DCT3
and MobiMB for DCT4 tinkering. I have a 3510i for fun (I got a good deal)
but never really got to grips with it - it may be sad, but I really like the
3410. It isn't a fiddly phone like the 8310, 7210 to use etc, it's not as
orangey as the 3510i - if made the colour of the phone nicer - it would have
helped. I just feel like 3510i screams at me, "My first Nokia!"
3410 doesn't do that - nice simple phone, with a few useful tools that are
bug fixed over the 3310/3330 range.
Best Nokia so far IMHO. I like the fact I can send ringtones and draw
screensavers (that move), then send via LM with this model. I find it very
hard to get to grips with Oxygen because of the fact it seems to load all
your settings each time and saving what you have done is more complicated
than LM. I've not used it much, I'd like to really, really praise this
program more than it sounds here, but I think what it is, is not used it
enough or worked with it enough to get the full benefits. I have it set up
so my 3510i is on COM 1 and I have 3410 on COM2 etc. I expect you can copy
nos from one to the other etc, just not really quite sure how. I must try
it out more - half the problem I think, got too used to LM write as you go.
Plus LM only updates everything if you need it to, not everytime you do
anything. I should read the help file more thoroughly!
"Richard Colton" <[email protected]> wrote in message
news:[email protected]...
> "The Mole" <[email protected]> wrote in message
> news:[email protected]...
> > If Dolphin was smart, rather than flaming, he could have written you a
> > fantastic review!
>
> Well, he could, but personally I wouldn't bother. I put a basic review up
> on my site which Oxygen had a few minor niggles with (they must have gone
> looking, because I never notified them it was there in the first place).
> So, as I'd written a review, I was offered a family licence so I could do
a
> proper review of the product. All well and good, but I found that my
> original review was still waht I believed after evaluating Oxygen, so made
> very few modifications to it.
>
> Result - licence lasts approx 1 month! Not really a hardship as I don't,
> and wouldn't regularly use it, but it does make you wonder.
>
> --
> >>> Unlock Your Phones Potential <<<
> >>> http://www.thephonelocker.co.uk <<<
> >>> http://www.uselessinfo.org.uk <<<
>
>
- 09-12-2003, 12:51 AM #19Oxygen SoftwareGuest
Re: Oxygen software. Licence renewals
Hello, Dolphin!
You wrote on Wed, 10 Sep 2003 15:48:04 +0100:
>> Surely you don't need to pay additional money if your registration
>> isn't expired. As I said before you pay for one year of updates and
>> technical support. But if your license is expired, we can't provide
>> technical
DB> So my complaint is true and valid. After 1 year, I cannot change my
DB> handset, and your product becomes worthless. This is a SCAM! An
DB> excuse to con people out of their money.
Speaking about being lazy to read license terms before purchase. Not all
things in the world should appear exactly as you expect them to. It's
notable that during the year there were 24 updates released and every has
readme.txt with an upgrade policy displayed during installation. You didn't
read any of them.
DB> You know people are going to upgrade their handsets after about 18
DB> months, so either they pay up (for a product thats already paid for)
DB> or go without.
Let's take Individual license as an example and clarify some moments. You
paid 39Euro for a product + 1 year of updates and technical support. After 1
year you can continue using the product with the last registered phone as
long as you want. Renewal price of 12.95Euro allows you to get one more year
of upgrades and technical support. If it would be more simple for you, the
license cost formula is
License = Product + Updates&Support
Where "Product" is one-time payment; "Updates&Support" - regular yearly
payment.
I don't see any scam in this formula.
If you will have any further questions, please do not hesitate to contact
us.
Best regards, Oleg Fyodorov.
Oxygen Software - tools for your Nokia.
Oxygen Phone Manager II - all you want from your Nokia.
[email protected]
http://www.oxygensoftware.com
http://www.oxygensoftware.co.uk
- 09-12-2003, 01:01 AM #20Oxygen SoftwareGuest
Re: Oxygen software. Licence renewals
Hello, The Mole!
You wrote on Thu, 11 Sep 2003 00:01:44 +0000 (UTC):
TM> Providing the registration lasts for the life of the registered
TM> phones I don't see a problem. You can change your handsets within
TM> the year, after that year you need to update the licence to use new
TM> phones with it or you are stuck with just the ones you have
TM> registered. The updater of the licence code expires. This is
TM> my understanding.
You're right.
TM> This surely supports the product where piracy is rife. Common sense
TM> to me, to develop software where you can be sure of an on going
TM> income in difficult times. Right Oxygen? In a years time
TM> newer phones may be out and this insures you pay for on going
TM> developement. If you don't upgrade your phones though, it won't
TM> affect you!
You're right again ;-) Actually it was a simple choice:
1. To pay once for "lifetime" upgrades and, as a result, make this
"lifetime" vague (usually very short).
2. To pay product price once and much smaller renewal price yearly. It
allows us to continue development of new features and new models support as
well as ensures our customers that Oxygen Software will not vanish some day
because there will be no money to buy newly released phone models and to pay
to our programmers.
If you will have any further questions, please do not hesitate to contact
us.
Best regards, Oleg Fyodorov.
Oxygen Software - tools for your Nokia.
Oxygen Phone Manager II - all you want from your Nokia.
[email protected]
http://www.oxygensoftware.com
http://www.oxygensoftware.co.uk
- 09-12-2003, 01:17 AM #21Oxygen SoftwareGuest
Re: Oxygen software. Licence renewals
Hello, Chris!
You wrote on Thu, 11 Sep 2003 16:37:56 +0100:
>> We are warning people about it. It is written in the License
>> agreement (which you accepted before installing the software) and in
>> our Readme.
CB> I don't see it anywhere in the license agreement. The text only says
CB> that you get one year of upgrades and technical support. It doesn't
CB> mention anything about not being able to use the software with a
CB> different phone after the end of the year.
As you probably know the registration key for Oxygen Phone Manager II has
an information about the phones you're currently using. If you want to get
the updated registration key that will allow you to work with a new (not
previously registered) phone, you send a special message with the
"Register/Unregister phones" dialog to our technical support service.
Somebody from our technical support service checks your data, includes your
new phone in your license and sends the new registration key back to you.
Therefore we assume this operation as a technical support.
Yes, the License agreement does not contain the precise notification about
"changing phones policy". We haven't included this topic because of the same
reason we haven't included "e-mail support policy", "phone support policy"
and other obvious things. But seeing such a rough reaction we'll clarify
this moment in the license agreement.
If you will have any further questions, please do not hesitate to contact
us.
Best regards, Oleg Fyodorov.
Oxygen Software - tools for your Nokia.
Oxygen Phone Manager II - all you want from your Nokia.
[email protected]
http://www.oxygensoftware.com
http://www.oxygensoftware.co.uk
- 09-12-2003, 01:34 AM #22Oxygen SoftwareGuest
Re: Oxygen software. Licence renewals
Hello, The Mole!
You wrote on Fri, 12 Sep 2003 03:01:07 +0000 (UTC):
TM> enough to get the full benefits. I have it set up so my 3510i is
TM> on COM 1 and I have 3410 on COM2 etc. I expect you can copy nos
TM> from one to the other etc, just not really quite sure how.
Just a small help ;-) In Phonebook select the required contacts, press
right mouse button and choose "Copy to"- <destination phone> menu item.
After that press "Write" button at destination's phone Phonebook.
f you will have any further questions, please do not hesitate to contact us.
Best regards, Oleg Fyodorov.
Oxygen Software - tools for your Nokia.
Oxygen Phone Manager II - all you want from your Nokia.
[email protected]
http://www.oxygensoftware.com
http://www.oxygensoftware.co.uk
- 09-12-2003, 01:36 AM #23Dolphin BoyGuest
Re: Oxygen software. Licence renewals
> Speaking about being lazy to read license terms before purchase. Not all
> things in the world should appear exactly as you expect them to. It's
> notable that during the year there were 24 updates released and every has
> readme.txt with an upgrade policy displayed during installation. You
didn't
> read any of them.
Thats pathetic. You're blaming me for your rip-off. As other posters have
responded,
your text only refers to updates & support, I want nether. I want a key,
which is an
automated process.
If I was lazy, I wouldn't have bothered sending you bug reports & system
dumps
when your software crashed my system. And we KNOW it was your software to
blame because you e-mailed me a fix.
>> Let's take Individual license as an example and clarify some moments.
You
> paid 39Euro for a product + 1 year of updates and technical support. After
1
> year you can continue using the product with the last registered phone as
> long as you want. Renewal price of 12.95Euro allows you to get one more
year
> of upgrades and technical support. If it would be more simple for you, the
> license cost formula is
>
> License = Product + Updates&Support
> Where "Product" is one-time payment; "Updates&Support" - regular yearly
> payment.
> I don't see any scam in this formula.
I don't want updates OR support. I want a KEY! The sending out of keys is an
automated process and costs you nothing. Now how simple is that.
- 09-12-2003, 01:43 AM #24Dolphin BoyGuest
Re: Oxygen software. Licence renewals
<snip>
> Yes, the License agreement does not contain the precise notification
about
> "changing phones policy". We haven't included this topic because of the
same
> reason we haven't included "e-mail support policy", "phone support policy"
> and other obvious things. But seeing such a rough reaction we'll clarify
> this moment in the license agreement.
GREAT! so your changing the Licence. I purchased BEFORE this license change,
so it doen NOT apply to me. Please can I have my key now?
- 09-12-2003, 02:29 AM #25Oxygen SoftwareGuest
Re: Oxygen software. Licence renewals
Hello, Dolphin!
You wrote on Fri, 12 Sep 2003 08:43:39 +0100:
DB> <snip>
>> Yes, the License agreement does not contain the precise
>> notification about "changing phones policy". We haven't included this
topic because of
>> the same reason we haven't included "e-mail support policy", "phone
support
>> policy" and other obvious things. But seeing such a rough reaction we'll
>> clarify this moment in the license agreement.
DB> GREAT! so your changing the Licence. I purchased BEFORE this license
DB> change, so it doen NOT apply to me. Please can I have my key now?
First of all, we didn't "change" the license, we just concretized it. And
of course we would be happy to help you if you've contacted us with a
scancopy of document confirming the phone replacement *before* you started
this discussion and replied "Don't buy" and "This is a SCAM" to every our
post. But now... Sorry, your license is expired and the only we can offer to
you is to renew it for 1 year more.
If you will have any further questions, please do not hesitate to contact
us.
Best regards, Oleg Fyodorov.
Oxygen Software - tools for your Nokia.
Oxygen Phone Manager II - all you want from your Nokia.
[email protected]
http://www.oxygensoftware.com
http://www.oxygensoftware.co.uk
- 09-12-2003, 02:40 AM #26Oxygen SoftwareGuest
Re: Oxygen software. Licence renewals
Hello, Dolphin!
You wrote on Fri, 12 Sep 2003 08:36:00 +0100:
>> Speaking about being lazy to read license terms before purchase.
>> Not all things in the world should appear exactly as you expect them
>> to. It's notable that during the year there were 24 updates released
>> and every has readme.txt with an upgrade policy displayed during
>> installation. You didn't read any of them.
DB> Thats pathetic. You're blaming me for your rip-off. As other posters
DB> have responded, your text only refers to updates & support, I want
DB> nether. I want a key, which is an automated process.
Readme file contains information about updates and technical support. As
you know the registration key for Oxygen Phone Manager II has an information
about the phones you're currently using. If you want to get the updated
registration key that will allow you to work with a new (not previously
registered) phone, you send a special message with the "Register/Unregister
phones" dialog to our technical support service. Somebody from our technical
support service checks your data, includes your
new phone in your license and sends the new registration key back to you.
Therefore we assume this operation as a technical support.
DB> If I was lazy, I wouldn't have bothered sending you bug reports &
DB> system dumps when your software crashed my system. And we KNOW it
DB> was your software to blame because you e-mailed me a fix.
Of course. Unfortunately I don't know software without bugs. But you maybe
missed "Bugs and Program Errors" section in Oxygen Phone Manager II license
agreement:
We do not promise that Oxygen Phone Manager will be free of bugs or program
errors. If you report a program error or bug to us, we will use our best
efforts to correct it. If we issue a maintenance release for Oxygen Phone
Manager II which includes a correction for an error you reported, we will
send you a copy of that maintenance release at no charge. We will only do
this for maintenance releases, not for new major releases or other new
versions of Oxygen Phone Manager.
>>> Let's take Individual license as an example and clarify some
>>> moments. You paid 39Euro for a product + 1 year of updates and
technical support.
>> After 1 year you can continue using the product with the last registered
>> phone as long as you want. Renewal price of 12.95Euro allows you to
>> get one more year of upgrades and technical support. If it would be more
simple for
>> you, the license cost formula is
>> License = Product + Updates&Support
>> Where "Product" is one-time payment; "Updates&Support" - regular
>> yearly payment.
>> I don't see any scam in this formula.
DB> I don't want updates OR support. I want a KEY! The sending out of
DB> keys is an automated process and costs you nothing. Now how simple
DB> is that.
Processing your change phone request, updating information in the database
and sending the new registration key to you requires our technical support
service assistance. Therefore we consider this operation as a technical
support.
If you will have any further questions, please do not hesitate to contact
us.
Best regards, Oleg Fyodorov.
Oxygen Software - tools for your Nokia.
Oxygen Phone Manager II - all you want from your Nokia.
[email protected]
http://www.oxygensoftware.com
http://www.oxygensoftware.co.uk
- 09-12-2003, 02:57 AM #27Dolphin BoyGuest
Re: Oxygen software. Licence renewals
"Oxygen Software" <[email protected]> wrote in message
news:[email protected]...
> Hello, Dolphin!
> You wrote on Fri, 12 Sep 2003 08:43:39 +0100:
>
> DB> <snip>
> >> Yes, the License agreement does not contain the precise
> >> notification about "changing phones policy". We haven't included this
> topic because of
> >> the same reason we haven't included "e-mail support policy", "phone
> support
> >> policy" and other obvious things. But seeing such a rough reaction
we'll
> >> clarify this moment in the license agreement.
>
> DB> GREAT! so your changing the Licence. I purchased BEFORE this license
> DB> change, so it doen NOT apply to me. Please can I have my key now?
>
> First of all, we didn't "change" the license, we just concretized it.
And
> of course we would be happy to help you if you've contacted us with a
> scancopy of document confirming the phone replacement *before* you started
> this discussion and replied "Don't buy" and "This is a SCAM" to every our
> post. But now... Sorry, your license is expired and the only we can offer
to
> you is to renew it for 1 year more.
I DID contact you in private correspondance. You refused to allow me to use
the
software I have already paid for.
This IS a scam, using anti theft measures to obtain money from users that
have
already purchased software.
If you can only "offer" to con me out of more money, look forward to me
warning
all other potential purchasers about this rip-off
Have a nice day!
- 09-12-2003, 06:08 AM #28Chris BluntGuest
Re: Oxygen software. Licence renewals
On Fri, 12 Sep 2003 11:17:31 +0400, "Oxygen Software"
<[email protected]> wrote:
>Hello, Chris!
>You wrote on Thu, 11 Sep 2003 16:37:56 +0100:
>
> >> We are warning people about it. It is written in the License
> >> agreement (which you accepted before installing the software) and in
> >> our Readme.
>
> CB> I don't see it anywhere in the license agreement. The text only says
> CB> that you get one year of upgrades and technical support. It doesn't
> CB> mention anything about not being able to use the software with a
> CB> different phone after the end of the year.
>
> As you probably know the registration key for Oxygen Phone Manager II has
>an information about the phones you're currently using. If you want to get
>the updated registration key that will allow you to work with a new (not
>previously registered) phone, you send a special message with the
>"Register/Unregister phones" dialog to our technical support service.
>Somebody from our technical support service checks your data, includes your
>new phone in your license and sends the new registration key back to you.
>Therefore we assume this operation as a technical support.
According to your documentation, this is an automated process
performed by what you say is a 'robot'. The registration key is
normally returned within just a few minutes. I find it hard to
believe your claim here that it requires someone in your technical
support to manually check the data. Besides, this entire procedure is
for your benefit only to protect yourselves against piracy. Its of no
benefit to the customers, yet you expect us to pay for it.
Can I make a suggestion to you? Instead of spending time here arguing
with your customers, why don't you listen to them. Its clear that many
people find your policy onerous, so why not reconsider it? Of course
you need to make money, nobody would deny that, but other software
producers seem to be able to find ways around software piracy without
going to such extreme measures. I registered my copy of Logomanager 4
years ago. I paid less that half the price I paid you for OPM yet I
have been entitled to use every new release of Logomanager since, and
I can use it with any phone I want without having to re-register
phones. Mike Bradley is still in business, so don't give us this
nonsense about you having to charge us again every year for what we've
already paid for just so that you can continue to develop software.
- 09-12-2003, 07:10 AM #29BGGuest
Re: Oxygen software. Licence renewals
On Fri, 12 Sep 2003 13:57:56 +0100, "Dolphin Boy"
<[email protected]> wrote:
>Chris, mate, I don't think we're going to win this one. They already have
>our money
>and therefore no longer care.
>The best I can do is to warn potential buyers before they get caught in the
>same trap.
>Thanks for the support. (pun not intended
I have to agree. I had a very long and unpleasant fight with them.
They refused to update the program, claiming " can't find any notes of
you beeing a customer of ours"
Their arguments were dirty and was called all kind of things in this
group.
So, I must agree:
STAY AWAY!!!
====================================== phone pages
http://osbymikro.tk
====================================== free sms
http://2sms.tk
====================================== mail address
[email protected]ve_th.is
- 09-12-2003, 07:48 AM #30Oxygen SoftwareGuest
Re: Oxygen software. Licence renewals
Hello, Dolphin!
You wrote on Fri, 12 Sep 2003 09:57:04 +0100:
DB> I DID contact you in private correspondance. You refused to allow me
DB> to use the software I have already paid for.
No, we didn't. You can use the software you've paid for as long as you
wish. We just refused to provide technical support to you, because your
registration period is expired. Purchasing Oxygen Phone Manager II you get
one year of free upgrades and
technical support. After this year, if you want to renew your registration
and get one more year of upgrades and technical support, you have to
purchase "Renew" license for a special price (from 5.95 to 12.95Euro per
phone).
DB> This IS a scam, using anti theft measures to obtain money from users
DB> that have already purchased software.
Let's take Individual license as an example and clarify some moments. You
paid 39Euro for a product + 1 year of updates and technical support. After 1
year you can continue using the product with the last registered phone as
long as you want. Renewal price of 12.95Euro allows you to get one more year
of upgrades and technical support. If it would be more simple for you, the
license cost formula is
License = Product + Updates&Support
Where "Product" is one-time payment; "Updates&Support" - regular yearly
payment.
I don't see any scam in this formula.
DB> If you can only "offer" to con me out of more money, look forward to
DB> me warning all other potential purchasers about this rip-off
We will be very grateful if you'll heap this mission onto your shoulders,
because analyzing your situation we were very surprised that not all
customers read license conditions (available at the order page and
readme.txt file displayed during *every* update installation!) before
purchase.
DB> Have a nice day!
If you will have any further questions, please do not hesitate to contact
us.
Best regards, Oleg Fyodorov.
Oxygen Software - tools for your Nokia.
Oxygen Phone Manager II - all you want from your Nokia.
[email protected]
http://www.oxygensoftware.com
http://www.oxygensoftware.co.uk
Similar Threads
- Nokia
- alt.cellular.nokia
- Nokia
- alt.cellular.nokia
- Computers
Aws gpu
in Chit Chat