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  1. #16
    Oxygen Software
    Guest

    Re: 6310i software recommendations?

    Hello, BG!
    You wrote on Mon, 22 Sep 2003 18:40:58 GMT:

    B> The only company I've ever heard of that's in no need of clients....

    I really think all companies do not need a customer who hardly tries to
    dictate the company's policy basing on his/her own expectations. I
    understand and respect the "don't agree - don't buy" position, but I'm not
    sure I can respect the position where somebody didn't read the license
    terms, bought the product, used it for a year and then scolds the company,
    because he think he better knows how things should be.

    B> or is it maybe an attitude problem...?

    Maybe you're right. I speak with people just as people speak to me (no
    matter if they agree with me or not). Initially I'm respectful to anyone,
    but if I give a lot of curses from someone, I have no reasons to respect
    him. Maybe some people consider seller and buyer are made from different
    material and became accustomed to complaisant behaviour regardless of the
    tone they choosed, but I'm not going to play up to cads.

    Of course all people made mistakes. And if we do, we pay for them. I'm
    really sorry about your situation. We truly didn't receive any mail from you
    until you posted one to this NG. We apologized and returned your money. The
    only I can do now is to apologize once again.

    If you will have any further questions please do not hesitate to contact us.

    With best regards, Oleg Fyodorov.
    Oxygen Software - tools for your Nokia.
    Oxygen Phone Manager II - all you want from your Nokia.
    [email protected]
    http://www.oxygensoftware.com
    http://www.oxygensoftware.co.uk





    See More: 6310i software recommendations?




  2. #17
    Dolphin Boy
    Guest

    Re: 6310i software recommendations?


    "Oxygen Software" <[email protected]> wrote in message
    news:[email protected]...
    > Hello, Charles!
    > You wrote on Fri, 19 Sep 2003 08:22:57 -0700:
    >
    > CD> Oxygen Software:
    >
    > CD> Your posts are so patronizing, and your licensing policy so idiotic,
    > CD> that I for one wouldn't do ANY business with you OR your company! In
    > CD> addition, I would suggest you change your company name to something
    > CD> more appropriate like: Stifling Software.
    >
    > CD> Instead, folks should use something like Logomanager and use the FREE
    > CD> Nokia suite tools to compliment the features that Mike doesn't

    provide.
    >
    > CD> Thank you for not responding in your pathetic way ...
    >
    > Thank you for not being our client. We don't need such a stupid

    customer.
    >
    > If you will have any further questions please do not hesitate to contact

    us.
    >
    > With best regards, Oleg Fyodorov.


    Nice attitude there! Why don't you just change your licensing policy to
    allow
    us to use our current version of OPM2 with any ONE phone?
    (or however many phones the license is for)

    You will earn much respect, I will go back to commending your software
    (and using it!) and we can all live happily ever after.
    Until then, I'm afrain you're going to continue to loose customers
    Sorry.





  3. #18
    Oxygen Software
    Guest

    Re: 6310i software recommendations?

    Hello, Dolphin!
    You wrote on Tue, 23 Sep 2003 08:01:31 GMT:

    DB> Nice attitude there! Why don't you just change your licensing policy
    DB> to allow us to use our current version of OPM2 with any ONE phone?
    DB> (or however many phones the license is for)

    DB> You will earn much respect, I will go back to commending your
    DB> software (and using it!) and we can all live happily ever after.
    DB> Until then, I'm afrain you're going to continue to loose customers
    DB> Sorry.

    Hmmm... Is it a blackmail? 8-)

    We're not going to change our policy. We do not need any commends from the
    person who we do not respect. And we do not sell ourselves.

    P.S. By the way you're mistaken about our losses. The flow of messages
    regarding our company are constantly attracting customers who never knew
    about us to see our software. And many of them decide (and write us about
    it) that they are very happy to get Oxygen Phone Manager with all updates
    for just 39Euro 1st year + 12.95Euro each next year and they don't
    understand what are you speaking about in this NG.
    So come on, keep up your work for us!

    If you will have any further questions, please do not hesitate to contact
    us.

    Best regards, Oleg Fyodorov.
    Oxygen Software - tools for your Nokia.
    Oxygen Phone Manager II - all you want from your Nokia.
    [email protected]
    http://www.oxygensoftware.com
    http://www.oxygensoftware.co.uk





  4. #19
    Dolphin Boy
    Guest

    Re: 6310i software recommendations?


    "Oxygen Software" <[email protected]> wrote in message
    news:[email protected]...
    > Hello, Dolphin!
    > You wrote on Tue, 23 Sep 2003 08:01:31 GMT:
    >
    > DB> Nice attitude there! Why don't you just change your licensing

    policy
    > DB> to allow us to use our current version of OPM2 with any ONE

    phone?
    > DB> (or however many phones the license is for)
    >
    > DB> You will earn much respect, I will go back to commending your
    > DB> software (and using it!) and we can all live happily ever

    after.
    > DB> Until then, I'm afrain you're going to continue to loose

    customers
    > DB> Sorry.
    >
    > Hmmm... Is it a blackmail? 8-)
    >
    > We're not going to change our policy. We do not need any commends

    from the
    > person who we do not respect. And we do not sell ourselves.
    >
    > P.S. By the way you're mistaken about our losses. The flow of

    messages
    > regarding our company are constantly attracting customers who never

    knew
    > about us to see our software. And many of them decide (and write us

    about
    > it) that they are very happy to get Oxygen Phone Manager with all

    updates
    > for just 39Euro 1st year + 12.95Euro each next year and they don't
    > understand what are you speaking about in this NG.
    > So come on, keep up your work for us!


    Ok, As I have mentioned before, we have an understanding.
    You continue your scam, I continue to tell people about it.





  5. #20
    Oxygen Software
    Guest

    Re: 6310i software recommendations?

    Hello, Dolphin!
    You wrote on Wed, 24 Sep 2003 16:26:45 +0100:

    >> P.S. By the way you're mistaken about our losses. The flow of messages
    >> regarding our company are constantly attracting customers who never knew
    >> about us to see our software. And many of them decide (and write us about
    >> it) that they are very happy to get Oxygen Phone Manager with all updates
    >> for just 39Euro 1st year + 12.95Euro each next year and they don't
    >> understand what are you speaking about in this NG.
    >> So come on, keep up your work for us!


    DB> Ok, As I have mentioned before, we have an understanding.
    DB> You continue your scam, I continue to tell people about it.

    Indeed, when buying a license, you're buying a year of free updates and
    technical support (including free change of phones and new phones
    registration). So you are able to have all the latest versions with new
    useful features for your Nokia phones. Also you can change your phones at
    absolutely no charge during this year. After a year pass, you are able to
    continue using your actual license with your phones registered on it, or
    renew the license for a small price and get another year of free updates and
    technical support!
    Let's take Individual license as an example and clarify some moments. You
    paid 39Euro for a product + 1 year of updates and technical support. "One
    phone" limitation doesn't mean you can use the program with only one phone.
    It means that you can *write data to one phone at every point of time*. So
    if you decide to change your phone during this year, it will be no problem
    and you won't pay any additional money for this.
    After 1 year you can continue using the product with the last registered
    phone as long as you want. Renewal price of 12.95Euro allows you to get one
    more year of upgrades and technical support. If it would be more simple for
    you, the
    license cost formula is

    License = Product + Updates&Support

    Where "Product" is one-time payment; "Updates&Support" - regular yearly
    payment.
    I don't see any scam in this formula.

    If you will have any further questions please do not hesitate to contact us.

    With best regards, Oleg Fyodorov.
    Oxygen Software - tools for your Nokia.
    Oxygen Phone Manager II - all you want from your Nokia.
    [email protected]
    http://www.oxygensoftware.com
    http://www.oxygensoftware.co.uk





  6. #21
    Group Special Mobile
    Guest

    Re: 6310i software recommendations?

    On Wed, 24 Sep 2003 23:44:40 +0400, "Oxygen Software"
    <[email protected]> wrote:

    > Indeed, when buying a license, you're buying a year of free updates and
    >technical support (including free change of phones and new phones
    >registration). So you are able to have all the latest versions with new
    >useful features for your Nokia phones. Also you can change your phones at
    >absolutely no charge during this year. After a year pass, you are able to
    >continue using your actual license with your phones registered on it, or
    >renew the license for a small price and get another year of free updates and
    >technical support!


    Why is it then that the competition Logomanager gives you support
    through succeeding updates and Oxygen doesn't?

    - - - - - - - - - - - - - - - - - - - - - - - - - -
    To send an email reply send to
    GSMthemobilestandard ( yahoo.com



  7. #22
    Oxygen Software
    Guest

    Re: 6310i software recommendations?

    NNTP-Posting-Host: 62.118.19.34
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    NNTP-Posting-Date: Thu, 25 Sep 2003 05:58:44 +0000 (UTC)
    X-Priority: 3
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    FL-Build: Fidolook 2002 (SL) 6.0.2800.85 - 28/1/2003 19:07:30
    X-Newsreader: Microsoft Outlook Express 6.00.3790.0
    X-MSMail-Priority: Normal
    Xref: news.newshosting.com alt.cellular.nokia:139292

    Hello, Group!
    You wrote on Wed, 24 Sep 2003 17:46:49 -0700:

    >> Indeed, when buying a license, you're buying a year of free updates
    >> and technical support (including free change of phones and new phones
    >> registration). So you are able to have all the latest versions with
    >> new useful features for your Nokia phones. Also you can change your
    >> phones at absolutely no charge during this year. After a year pass,
    >> you are able to continue using your actual license with your phones
    >> registered on it, or renew the license for a small price and get
    >> another year of free updates and technical support!


    GSM> Why is it then that the competition Logomanager gives you support
    GSM> through succeeding updates and Oxygen doesn't?

    Sorry, I'm not sure I understood you quite right.
    For the last year registered customers of Oxygen Phone Manager II have
    received 20 more updates + Oxygen Phone Manager for Symbian OS phones at no
    additional charge. We plan to develop both applications further, so those of
    the customers who renewed their subscribtion will receive all updates for
    OPM-2 as well as for OPM for Symbian for one more year. Moreover if we'll
    decide to release, for example, Oxygen Phone Manager for Siemens (or any
    other) phones, our registered customers will get it *for free*.

    P.S. By the way registered customers of Logomanager or MobiMB are eligible
    to get 30% discount on Oxygen Phone Manager purchase as well as on yearly
    subscribtion renewal.

    If you will have any further questions please do not hesitate to contact us.

    With best regards, Oleg Fyodorov.
    Oxygen Software - tools for your Nokia.
    Oxygen Phone Manager II - all you want from your Nokia.
    [email protected]
    http://www.oxygensoftware.com
    http://www.oxygensoftware.co.uk





  8. #23
    Group Special Mobile
    Guest

    Re: 6310i software recommendations?

    On Thu, 25 Sep 2003 09:58:10 +0400, "Oxygen Software"
    <[email protected]> wrote:

    >Hello, Group!
    >You wrote on Wed, 24 Sep 2003 17:46:49 -0700:
    >
    >>> Indeed, when buying a license, you're buying a year of free updates
    >>> and technical support (including free change of phones and new phones
    >>> registration). So you are able to have all the latest versions with
    >>> new useful features for your Nokia phones. Also you can change your
    >>> phones at absolutely no charge during this year. After a year pass,
    >>> you are able to continue using your actual license with your phones
    >>> registered on it, or renew the license for a small price and get
    >>> another year of free updates and technical support!

    >
    > GSM> Why is it then that the competition Logomanager gives you support
    > GSM> through succeeding updates and Oxygen doesn't?
    >
    > Sorry, I'm not sure I understood you quite right.
    > For the last year registered customers of Oxygen Phone Manager II have
    >received 20 more updates + Oxygen Phone Manager for Symbian OS phones at no
    >additional charge. We plan to develop both applications further, so those of
    >the customers who renewed their subscribtion will receive all updates for
    >OPM-2 as well as for OPM for Symbian for one more year. Moreover if we'll
    >decide to release, for example, Oxygen Phone Manager for Siemens (or any
    >other) phones, our registered customers will get it *for free*.


    I think you understood perfectly well what I said. If you have bought
    a Logomanager license you do not pay *anything* extra for updates or
    at least through the present version. I have had the program for
    several years and get all updates thus far for no extra cost with
    technical support included.
    - - - - - - - - - - - - - - - - - - - - - - - - - -
    To send an email reply send to
    GSMthemobilestandard ( yahoo.com



  9. #24
    Oxygen Software
    Guest

    Re: 6310i software recommendations?

    Hello, Group!
    You wrote on Thu, 25 Sep 2003 05:25:37 -0700:

    GSM>>> Why is it then that the competition Logomanager gives you support
    GSM>>> through succeeding updates and Oxygen doesn't?

    >> Sorry, I'm not sure I understood you quite right.
    >> For the last year registered customers of Oxygen Phone Manager II
    >> have received 20 more updates + Oxygen Phone Manager for Symbian OS
    >> phones at no additional charge. We plan to develop both applications
    >> further, so those of the customers who renewed their subscribtion
    >> will receive all updates for
    >> OPM-2 as well as for OPM for Symbian for one more year. Moreover if
    >> we'll decide to release, for example, Oxygen Phone Manager for
    >> Siemens (or any other) phones, our registered customers will get it
    >> *for free*.


    GSM> I think you understood perfectly well what I said.

    You're wrong. I didn't understand what you said and I wrote about it.

    GSM> If you have bought a Logomanager license you do not pay *anything*
    GSM> extra for updates or at least through the present version. I have had
    GSM> the program for several years and get all updates thus far for no
    GSM> extra cost with technical support included.

    So what? We do not have any relation to Logomanager.

    If you will have any further questions, please do not hesitate to contact
    us.

    Best regards, Oleg Fyodorov.
    Oxygen Software - tools for your Nokia.
    Oxygen Phone Manager II - all you want from your Nokia.
    [email protected]
    http://www.oxygensoftware.com
    http://www.oxygensoftware.co.uk





  10. #25
    Ivor Jones
    Guest

    Re: 6310i software recommendations?


    "Group Special Mobile" <look@signature_to.reply> wrote in message
    news:[email protected]...

    [snip]

    > I think you understood perfectly well what I said. If you have bought
    > a Logomanager license you do not pay *anything* extra for updates or
    > at least through the present version. I have had the program for
    > several years and get all updates thus far for no extra cost with
    > technical support included.


    Not only that, you can use Logomanager with any number of phones. Wouldn't
    use anything else, thanks Mike, if you're reading and have got this far..!

    Ivor





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