SprintPCS invalidates contracts. GET OUT OF SPRINTPCS free

Jerome Zelinske <[email protected]> wrote:
> I had a 2 year Advantage Agreement for the new phone credit. Now
> I can seek a new 2 year Advantage Agreement for the free PCS to PCS.
> You can not do both at once.

So it's okay to be dishonest then?

Or does this followup bear no relation whatsoever to my comments?

I was pointing out that it's dishonest to call Retention when you have no
intention of cancelling.

--
JustThe.net Internet & New Media Services
22674 Motnocab Road * Apple Valley, CA 92307-1950
Steve Sobol, Proprietor
888.480.4NET (4638) * 248.724.4NET * [email protected]

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› See More: SprintPCS invalidates contracts. GET OUT OF SPRINTPCS free

In article <[email protected]>, Steven J=20
[email protected] says...
> SPCS's billing software changes the contract end date on many occasions
> when it should not. I've had it confirmed that this is a billing systems
> issue by O/Siris and by phone reps at Sprint.
>=20
> I don't really have many issues with SPCS, but this is a big one.
>=20

You're probably right, Steve. A big one. I'm always=20
explicit with customers about this one, and more than one=20
of them has refused to change because of it.

--=20
-+-
R=D8=DF
O/Siris
I work for SprintPCS
I *don't* speak for them.

You can't if you don't ask. You may be pleasantly surprised. I got far more
than several SprintPCS employees said was possible.

> I was pointing out that it's dishonest to call
> Retention when you have no intention of
> cancelling.

It's called negociating. I suppose you tell your car dealer your definitely
buying a car from him before you negociate the price? Or do you just insist on
paying sticker price all the time?

>Lawrence Glasser wrote in message news:<[email protected]>...
> > (I know that 'cause I have papers that say I'm educated)
>
>Medic75
>
>papers you got from imeducated.com for $2.00

.. .

Steven J Sobol wrote:
> DSL GURU <[email protected]> wrote:
>>> WooHoo!!! Our AA expired yesterday. Time to
>>> get PCS to PCS free for a new AA.
>>
>>
>> Anyone can get that with a 2 year contract. Call cancellation and see what they
>> may offer you for retention. 50% more Anytime minutes. $100 credit towards a
>> new phone. Depends on how good you negociate.
>
> Typical dishonest bull**** from Phillipe. "Call cancellation when you have
> no intention of cancelling."

Sprint's cancellation department is the same as their retention department.
I don't have a problem with calling this department to see what they can do to
retain me as a happy customer.

John Richards <[email protected]> wrote:

> Sprint's cancellation department is the same as their retention department.
> I don't have a problem with calling this department to see what they can do to
> retain me as a happy customer.

Nor do I. Phillipe, however, has called at least a couple times because he
just wants a cheaper deal, not because he wants to cancel.

If you are calling because you are actually planning on cancelling, that's
one thing. Calling because you are trying to be cheap, and then pretending
you're going to cancel, is not cool, but maybe I just feel that way because
I don't lie to people...

--
JustThe.net Internet & New Media Services
22674 Motnocab Road * Apple Valley, CA 92307-1950
Steve Sobol, Proprietor
888.480.4NET (4638) * 248.724.4NET * [email protected]

Steven J Sobol wrote:

> Jerome Zelinske <[email protected]> wrote:
>> I had a 2 year Advantage Agreement for the new phone credit. Now
>> I can seek a new 2 year Advantage Agreement for the free PCS to PCS.
>> You can not do both at once.
>
> So it's okay to be dishonest then?
>
> Or does this followup bear no relation whatsoever to my comments?
>
> I was pointing out that it's dishonest to call Retention when you have no
> intention of cancelling.
>


Face it- Phil will never see the utter disregard for other people he shows
by touting this. He's probably the type that purposely goes out of his way
to bend the rules in his favor every chance he gets, not realizing that he
penalizes himself and others by his behavior. The next time there's a rate
increase at PCS, part of it can be blamed on this hustle that he is so
adament about sharing. They're going to make up the loss in margin
somewhere else, and that means higher rates. Its just the same as
shoplifting- people steal, and prices are marked up to make up for the
loss.

In article <[email protected]>, mfrazier2
@mail.com says...
> So there I am checking my SprintPCS information on their new improved
> website. First thing I check was Expiration date of my contract, or as
> they call it PCS Advantage Agreement.
>
> Yesterday it showed the date I believe it to be: July 2, 2004.
> This morning, the same website shows it to be July 15, 2004.
>
> Luckily I have printouts of both.
>
> SprintPCS is not allowed to unilaterally change the expiration date,
> and by so doing has nullified my contract, so I am now free to leave
> via WLNP on November 24 with no Early Termination Fee or ETF,
> as I have no contract.
>
Trust me on this (I'm currently in a class-action lawsuit against
Verizon, carried over from CellOne).

In most states (Ohio for example), the ONLY legal method of
verification is the original printed contract signed by you. I hope you
still have that piece of paper. With that piece of paper, you can prove
the website mistake.

On Tue, 18 Nov 2003 20:09:32 -0500, Stromm Sarnac
<[email protected]> wrote:

>In article <[email protected]>, mfrazier2
>@mail.com says...
>> So there I am checking my SprintPCS information on their new improved
>> website. First thing I check was Expiration date of my contract, or as
>> they call it PCS Advantage Agreement.
>>
>> Yesterday it showed the date I believe it to be: July 2, 2004.
>> This morning, the same website shows it to be July 15, 2004.
>>
>> Luckily I have printouts of both.
>>
>> SprintPCS is not allowed to unilaterally change the expiration date,
>> and by so doing has nullified my contract, so I am now free to leave
>> via WLNP on November 24 with no Early Termination Fee or ETF,
>> as I have no contract.
>>
> Trust me on this (I'm currently in a class-action lawsuit against
>Verizon, carried over from CellOne).
>
> In most states (Ohio for example), the ONLY legal method of
>verification is the original printed contract signed by you. I hope you
>still have that piece of paper. With that piece of paper, you can prove
>the website mistake.

There is no original piece of paper, but the July Bill shows when the
billing plan changed. The Web site Sunday showed the correct date.
The web site now doesn't.

I wrote them declaring the contract void.

Sprint's cancellation department is the same as their retention department. I
don't have a problem with calling this department to see what they can do to
retain me as a happy customer.
=============================
Thank you. Sobol has still not said if he goes into a car dealer and insists on
paying Sticker price when he buys a car.

P.S. It's 1-866-762-0468 according to
http://www.sprintpcsinfo.com

Meanwhile when last I called I (truthly) told them I was about to go to Verizon
as my son had Verizon
and with V to V minutes I'd save. Is it my fault I got a plan, credits and
discounts enough to make some disbelievers?

Nothing dishonest there. Just dishonest ranting from Sobol.

> has called at least a couple times because he
> just wants a cheaper deal, not because he wants
> to cancel.

Why do you lie Sobol? I NEVER said that, although if SprintPCS wants to give
people deals, I see no reason why someone shouldn't accept it. They need to
have an honest open and transparent retention policy, and then there wouldn't
be an issue.

Shoplifting, Hardly. Do you pay full Sticker price when you buy a car? Do you
insist on doing so?
If you get a discount off sticker, others will have to pay more, as the Dealer
needs to make an average markup from all sales. Is Fortune magazine shoplifting
when they publish articles on how to negociate with a car dealer? It's zero
different than the retention FAQ.

A solution? As I've said from the start, none of this would be a problem, and
you and I wouldn't be disagreeing if SprintPCS had an open, nonsecret and
transparent retention policy. They don't, it's secret, and I only shed light on
it, similar to Fortune discussing buying a car. Or do you insist on paying
Sticker price, and announce that when you walk into the dealer?

Car Dealers offer secret deals, SprintPCS offers secret deals, not a whit of
difference.

Steven J Sobol wrote:
>
> Nor do I. Phillipe, however, has called at least a couple times
> because he just wants a cheaper deal, not because he wants to cancel.
>
> If you are calling because you are actually planning on cancelling,
> that's one thing. Calling because you are trying to be cheap, and
> then pretending you're going to cancel, is not cool, but maybe I just
> feel that way because I don't lie to people...

Big companies treat customers in the same way. They lay advertising snares
that unwary customers fall into. Utilizing your ability to cancel to get a
better deal is not only acceptable, but your duty to yourself to properly
handle your money and get the best value for it that you can. Companies are
inhuman entities (with humans running them) that have only one goal, and
that is to make money, with the exception of not-for-profit organizations.
These very same companies will lay off hard working American workers because
it is cheaper (maybe even by only 5%) to use off-shore workers or ever to
use on-shore resident aliens [in violation of the intent of H1B visas to
name one particular case]. The moral judgement made [above] about the
threat of cancellation as a leverage to a better deal is hollow.

Tom Veldhouse

Michael wrote:
> On Tue, 18 Nov 2003 20:09:32 -0500, Stromm Sarnac
> <[email protected]> wrote:
>
>
> There is no original piece of paper, but the July Bill shows when the
> billing plan changed. The Web site Sunday showed the correct date.
> The web site now doesn't.
>
> I wrote them declaring the contract void.

I am sure they will either respond that it is in effect and you are free to
terminate early for a value added fee of $150 or to remain a customer per
your contract. Writing the letter does not simply nulify your contract. It
will take mutual agreement or a judge to force that issue.

Tom Veldhouse