Results 1 to 15 of 15
- 12-16-2003, 02:03 PM #1Guest
My contract expires midnight (I guess) on the 20th. I have established an
account with TMobile, and have a phone+number that work fine. My objective
is to transfer my SPCS number to TMobile, and not pay for an unused
additional month at Sprint.
If I call TMobile to initiate the transfer, and Sprint gets word a minute
before the contract expires, they'll zap me with the early cancellation fee.
If it's a minute AFTER the contract expires, they'll hit me for another
month. Quandary!
One option is to change that business account to a 'minimum' one, reducing
the cost of the additional month yet maintaining the contract.
I have two other lines that will remain with Sprint -- leverage?
What's my best solution?
› See More: HELP me do the choreography as I leave Sprint!
- 12-17-2003, 12:39 AM #2O/SirisGuest
Re: HELP me do the choreography as I leave Sprint!
In article <[email protected]>, OOORAH!
@USMC.net says...
> If I call TMobile to initiate the transfer, and Sprint gets word a minute
> before the contract expires, they'll zap me with the early cancellation f=
ee.
> If it's a minute AFTER the contract expires, they'll hit me for another
> month. Quandary!
>=20
Not necessarily. If your port occurs after the bill date for your=20
cycle, yes, the added month is charged. Once the port-out occurs,=20
though, the portion of the month you did not use would get credited back=20
to you on the final bill.
So, yes, we charge, but we don't keep it.
--=20
-+-
R=D8=DF
O/Siris
I work for SprintPCS
I *don't* speak for them.
- 12-17-2003, 06:08 AM #3HLEGuest
Re: HELP me do the choreography as I leave Sprint!
Excellent!
Now *this* is information I can use. Because I have other lines on SPCS,
that credit will be useful.
Thanks, guru
"O/Siris" <robjvargas@sprīntpcs.com> wrote in message
news:[email protected]...
In article <[email protected]>, OOORAH!
@USMC.net says...
> If I call TMobile to initiate the transfer, and Sprint gets word a minute
> before the contract expires, they'll zap me with the early cancellation
fee.
> If it's a minute AFTER the contract expires, they'll hit me for another
> month. Quandary!
>
Not necessarily. If your port occurs after the bill date for your
cycle, yes, the added month is charged. Once the port-out occurs,
though, the portion of the month you did not use would get credited back
to you on the final bill.
So, yes, we charge, but we don't keep it.
--
-+-
RŲß
O/Siris
I work for SprintPCS
I *don't* speak for them.
- 12-17-2003, 07:38 AM #4PeterbiltGuest
Re: HELP me do the choreography as I leave Sprint!
Question: What would happen if someone cancels service, gets the final bill,
pays it and then looks to go to another carrier. Will he still be able to
get the same # or does he have to start the process before canceling his/her
existing service? Also, once the carrier gets notice from the new carrier
about the port do they cease service immediately? I would think so but I'm
not sure. Given that the process is taking so long right now that would mean
that the person is without service at all until the process is done.
"HLE" <[email protected]> wrote in message
news:[email protected]...
> Excellent!
> Now *this* is information I can use. Because I have other lines on SPCS,
> that credit will be useful.
>
> Thanks, guru
>
>
>
> "O/Siris" <robjvargas@sprīntpcs.com> wrote in message
> news:[email protected]...
> In article <[email protected]>, OOORAH!
> @USMC.net says...
> > If I call TMobile to initiate the transfer, and Sprint gets word a
minute
> > before the contract expires, they'll zap me with the early cancellation
> fee.
> > If it's a minute AFTER the contract expires, they'll hit me for another
> > month. Quandary!
> >
>
> Not necessarily. If your port occurs after the bill date for your
> cycle, yes, the added month is charged. Once the port-out occurs,
> though, the portion of the month you did not use would get credited back
> to you on the final bill.
>
> So, yes, we charge, but we don't keep it.
>
> --
> -+-
> RŲß
> O/Siris
> I work for SprintPCS
> I *don't* speak for them.
>
>
- 12-17-2003, 08:39 AM #5Bob SmithGuest
Re: HELP me do the choreography as I leave Sprint!
"Peterbilt" <amazon-*****@REMOVETHISeudoramail.com> wrote in message
news:[email protected]...
> Question: What would happen if someone cancels service, gets the final
bill,
> pays it and then looks to go to another carrier. Will he still be able to
> get the same # or does he have to start the process before canceling
his/her
> existing service?
You cancel service prior to porting your number to another carrier, and you
lose the telephone number.
> Also, once the carrier gets notice from the new carrier
> about the port do they cease service immediately?
Not until the porting process is complete.
> I would think so but I'm
> not sure. Given that the process is taking so long right now that would
mean
> that the person is without service at all until the process is done.
Until the porting process is completed, you are suppose to get service with
both carriers.
Bob
- 12-17-2003, 10:04 AM #6Steven J SobolGuest
Re: HELP me do the choreography as I leave Sprint!
Peterbilt <amazon-*****@removethiseudoramail.com> wrote:
> Question: What would happen if someone cancels service, gets the final bill,
> pays it and then looks to go to another carrier. Will he still be able to
> get the same # or does he have to start the process before canceling his/her
> existing service?
You can't cancel before porting if you want to keep your number.
--
JustThe.net Internet & New Media Services
22674 Motnocab Road * Apple Valley, CA 92307-1950
Steve Sobol, Geek In Charge * 888.480.4NET (4638) * [email protected]
- 12-17-2003, 12:55 PM #7Donna BeckerGuest
Re: HELP me do the choreography as I leave Sprint!
<You can't cancel before porting if you want to keep your number.>
Absolutely true - it was stressed to me by CB wireless (AT&T) to not cancel
my Sprint service UNTIL the ported number went through. I started the
process a day before the last day of my billing cycle - and about 29 hours
later Sprint actually deactivated me getting online - and deactivated the
phone before I had the ported number working on my new phone. Sprint told
me as long as the number has ported successfully you don't have to call them
and cancel your account as it is done automatically. Good luck! DonnaB
- 12-17-2003, 01:46 PM #8Isaiah BeardGuest
Re: HELP me do the choreography as I leave Sprint!
[email protected] wrote:
> My contract expires midnight (I guess) on the 20th. I have established an
> account with TMobile, and have a phone+number that work fine. My objective
> is to transfer my SPCS number to TMobile, and not pay for an unused
> additional month at Sprint.
Then do nothing. When you transfer your Sprint number over, T-mObile
handles the cancellation for you.
DO NOT CANCEL your Sprint service BEFORE you do the transfer. if you
do, you will NOT be able to port your number.
--
E-mail fudged to thwart spammers.
Transpose the c's and a's in my e-mail address to reply.
- 12-17-2003, 01:56 PM #9Isaiah BeardGuest
Re: HELP me do the choreography as I leave Sprint!
Peterbilt wrote:
> Question: What would happen if someone cancels service, gets the final bill,
> pays it and then looks to go to another carrier.
If you do that, you lose the right to your old number and won't be able
to port it.
--
E-mail fudged to thwart spammers.
Transpose the c's and a's in my e-mail address to reply.
- 12-17-2003, 03:53 PM #10Lawrence G. MaykaGuest
Re: HELP me do the choreography as I leave Sprint!
"O/Siris" <robjvargas@sprīntpcs.com> wrote in message
news:[email protected]...
> cycle, yes, the added month is charged. Once the port-out occurs,
> though, the portion of the month you did not use would get credited back
> to you on the final bill.
Are you absolutely certain that the last partial month is pro-rated? In the
analogous situation of someone cancelling within the first 14 days, Sprint
very clearly does *not* pro-rate--i.e., Sprint charges the full activation
fee and one full month of service.
- 12-17-2003, 10:21 PM #11PeterbiltGuest
Re: HELP me do the choreography as I leave Sprint!
Thanks.
"Bob Smith" <[email protected]> wrote in message
news:[email protected]...
>
> "Peterbilt" <amazon-*****@REMOVETHISeudoramail.com> wrote in message
> news:[email protected]...
> > Question: What would happen if someone cancels service, gets the final
> bill,
> > pays it and then looks to go to another carrier. Will he still be able
to
> > get the same # or does he have to start the process before canceling
> his/her
> > existing service?
>
> You cancel service prior to porting your number to another carrier, and
you
> lose the telephone number.
>
> > Also, once the carrier gets notice from the new carrier
> > about the port do they cease service immediately?
>
> Not until the porting process is complete.
>
> > I would think so but I'm
> > not sure. Given that the process is taking so long right now that would
> mean
> > that the person is without service at all until the process is done.
>
> Until the porting process is completed, you are suppose to get service
with
> both carriers.
>
> Bob
>
>
- 12-18-2003, 02:40 AM #12O/SirisGuest
Re: HELP me do the choreography as I leave Sprint!
In article <Sf4Eb.12969$aw2.6989698
@newssrv26.news.prodigy.com>, Lawrence G. Maykalgmayka000
@ameritech.net says...
> Are you absolutely certain that the last partial month is pro-rated? In =
the
> analogous situation of someone cancelling within the first 14 days, Sprin=
t
> very clearly does *not* pro-rate--i.e., Sprint charges the full activatio=
n
> fee and one full month of service.
>=20
Yeah, but that's not analogous. Different situations. =20
When a customer cancels service mid-cycle, we pro-rate plan=20
minutes, and anything beyond that proration gets charged as=20
overage. The monthly charge gets equally prorated.
Precisely because, unlike that 14-day trial, this is money=20
you've (theoretically) already paid us. After all,=20
EVERYONE pays their bills the day they arrive, right?
--=20
-+-
R=D8=DF
O/Siris
I work for SprintPCS
I *don't* speak for them.
- 12-18-2003, 03:57 PM #13O/SirisGuest
Re: HELP me do the choreography as I leave Sprint!
In article <[email protected]>,=20
[email protected] says...
> Until the porting process is completed, you are suppose to get service wi=
th
> both carriers.
>=20
> Bob
>=20
Not totally true, Bob. During the port process, the phone is *kind of*=20
active on our system (using a port-in as an example, because I don't=20
know how it works at other carriers). The phone can *make* calls, but=20
VM doesn't work, and our phone will not receive them until the port-in=20
is complete.
During the course of porting in to SPCS, you can dial *2 on your SPCS=20
phone and there will be an option to check the port status. I have no=20
idea what that sounds like for a customer, though. And I don't know=20
what a user would experience with, say, Cingular, if they were porting=20
out from us.
--=20
-+-
R=D8=DF
O/Siris
I work for SprintPCS
I *don't* speak for them.
- 12-18-2003, 04:38 PM #14Bob SmithGuest
Re: HELP me do the choreography as I leave Sprint!
"O/Siris" <robjvargas@sprīntpcs.com> wrote in message
news:[email protected]...
In article <[email protected]>,
[email protected] says...
> Until the porting process is completed, you are suppose to get service
with
> both carriers.
>
> Bob
>
Not totally true, Bob. During the port process, the phone is *kind of*
active on our system (using a port-in as an example, because I don't
know how it works at other carriers). The phone can *make* calls, but
VM doesn't work, and our phone will not receive them until the port-in
is complete.
During the course of porting in to SPCS, you can dial *2 on your SPCS
phone and there will be an option to check the port status. I have no
idea what that sounds like for a customer, though. And I don't know
what a user would experience with, say, Cingular, if they were porting
out from us.
Rob, until the porting process is complete, as I understand it, the user has
two phones with two different phone numbers, the original one being
transferred, and a new temporary one on the new carrier, which lasts till
the full transfer of the original number. Both phones can be used for
outgoing calls and either one may catch a call on the number to be
transferred.
Bob
- 12-18-2003, 10:01 PM #15O/SirisGuest
Re: HELP me do the choreography as I leave Sprint!
In article <Q%[email protected]>,=20
[email protected] says...
> Rob, until the porting process is complete, as I understand it, the user =
has
> two phones with two different phone numbers, the original one being
> transferred, and a new temporary one on the new carrier, which lasts till
> the full transfer of the original number. Both phones can be used for
> outgoing calls and either one may catch a call on the number to be
> transferred.
>=20
> Bob
>=20
From one wireless provider to ourselves (and, again, I can't speak for=20
others), we program the phone with the number they're transferring in=20
and they can use it for outbound service, although inbound won't work=20
until the port is complete.
From a landline provider to us, which can take 30 days, then you're=20
right. We temporarily assign a number until the port-in is complete,=20
and then the customer calls in to have their transferred number=20
programmed into the phone.
--=20
-+-
R=D8=DF
O/Siris
I work for SprintPCS
I *don't* speak for them.
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