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  1. #16
    Jim Catero
    Guest

    Re: Rob or O/Siris



    Robert M. wrote:
    > In article <[email protected]>,
    > Blah, Blah Blah ......


    Just answer the question butt breath, stop avoiding everything posed to
    you, be a man .. for once and stand up and respond in a coherent manner.
    That is if your capable, I'm betting you aren't

    Jim




    See More: Rob or O/Siris




  2. #17
    Robert M.
    Guest

    Re: Rob or O/Siris

    In article <[email protected]>,
    O/Siris <Osiris@sprîntpcs.com> wrote:

    > In article <[email protected]>,
    > [email protected] says...
    > > O is the one that falsely was telling people you could make BlueTooth
    > > work with a SprintPCS Treo 600.

    >
    > That isn't what I said, Philly. Y'know, for someone so sensitive about
    > taking The Lord's name in vain, you sure have no problem violating other
    > commandment about bearing false witness. Religious only when it suits
    > you, eh, hypocrite?



    Liar liar.



  3. #18
    Robert M.
    Guest

    Re: Rob or O/Siris

    In article <[email protected]>,
    O/Siris <Osiris@sprîntpcs.com> wrote:

    > >
    > > O is the one that told he he had it from Sprint that SMS was to start in
    > > December, now we find out its February.
    > >

    >
    > I said then that we had been authorized to say that. Others reported
    > before I did that delays were popping up. In fact, it's delayed again
    > even as we speak (I speculate, but it doesn't appear to be SMS itself,
    > but rather the rollout process).


    and now we find out SMS is messing up email and Vision.


    In article <[email protected]>,
    JRW <no_addy@no_.com> wrote:

    > Nevermind........Just got off the phone and FINALLY got a str8
    > answer from a helpful Vision tech. This is a known issue that
    > is related to the SMS upgrade that is currently up in some
    > markets and will rollout in all markets midnight Feb 2nd.
    >
    > He admitted that he could open a ticket, but it wouldn't be acted
    > on as 1) PCS email is a free thing and there shouldn't be any
    > expectation for useability and 2) it will be resovled then SMS gets
    > going.
    >




  4. #19
    Bob Smith
    Guest

    Re: Rob or O/Siris


    "Scott Stephenson" <[email protected]> wrote in message
    news:[email protected]...
    >
    > "O/Siris" <Osiris@sprîntpcs.com> wrote in message
    > news:[email protected]...
    >
    > >My posts speak for themselves, Philly. As do yours. And none of your
    > >false pontificating and selective memory will change that.

    >
    >
    > Amen, on both counts.
    >

    I concur ...

    Bob





  5. #20
    Greyhound
    Guest

    Re: Rob or O/Siris

    RØß,

    I always appreciate your posts, they always are of interest. Keep up the good
    work, Sprint should be proud.


    On Fri, 30 Jan 2004 05:10:44 GMT, O/Siris <Osiris@sprîntpcs.com> wrote:

    >In article <[email protected]>,
    >[email protected] says...
    >> O is the one that falsely was telling people you could make BlueTooth
    >> work with a SprintPCS Treo 600.

    >
    >That isn't what I said, Philly. Y'know, for someone so sensitive about
    >taking The Lord's name in vain, you sure have no problem violating other
    >commandment about bearing false witness. Religious only when it suits
    >you, eh, hypocrite?
    >
    >>
    >> O is the one that told he he had it from Sprint that SMS was to start in
    >> December, now we find out its February.
    >>

    >
    >I said then that we had been authorized to say that. Others reported
    >before I did that delays were popping up. In fact, it's delayed again
    >even as we speak (I speculate, but it doesn't appear to be SMS itself,
    >but rather the rollout process).
    >
    >So far, though, as of yesterday, 2/3/04 was still the official date.
    >Official enough that billing arrangements are already in place.
    >
    >I don't know why I even bother. Philly, my record speaks for itself.
    >As does the response you've received to this silliness. I'm *not*
    >someone "in the know," and I've never, ever claimed that I am. I am a
    >call center drone who happens to think I am made better at my job by
    >coming here and doing what I can, when I can, and reporting what I can,
    >when I can. If I'm wrong, then stop listening to me. If not, then stop
    >lying about me.
    >
    >I use qualifiers left, right, and upside down precisely because I
    >*don't* want to be thought of as someone like that, an "in the know"
    >expert. And I don't want that for two reasons. First and foremost,
    >that would be dishonest. Second of all, it would draw SPCS's attention,
    >and get me fired (and I'd be the first one to defend them for doing it).
    >
    >I treat every post I make here as if it's a call being monitored in the
    >center, and I've received the emails to verify that this is, indeed, the
    >case.
    >
    >When people have come here with legitimate complaints, I've acknowledged
    >them, and respected them. Even Justin, when all he was doing was
    >describing his problems with coverage/service.
    >
    >My posts speak for themselves, Philly. As do yours. And none of your
    >false pontificating and selective memory will change that.





  6. #21
    Thomas T. Veldhouse
    Guest

    Re: Rob or O/Siris

    -----BEGIN PGP SIGNED MESSAGE-----
    Hash: SHA1

    Robert M. <[email protected]> wrote:
    >
    > Liar liar.


    Troll!

    - --

    Thomas T. Veldhouse


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    Version: GnuPG v1.2.4 (FreeBSD)

    iD8DBQFAGmhz1p0e3NXsrtERAuYlAKCjQWHy0TJ44DGZ9RnSvfKZKFOAFgCgsIk2
    +OlfRoBDwykAd3pDIV3Lvn0=
    =U0k5
    -----END PGP SIGNATURE-----



  7. #22
    Scott Nelson
    Guest

    Re: Rob or O/Siris

    Good movie. Or are we regressing back to 1st grade again? ;-)

    Scotty


    "Robert M." <[email protected]> wrote in message
    news:[email protected]...
    > In article <[email protected]>,
    > O/Siris <Osiris@sprîntpcs.com> wrote:
    >
    > > In article <[email protected]>,
    > > [email protected] says...
    > > > O is the one that falsely was telling people you could make BlueTooth
    > > > work with a SprintPCS Treo 600.

    > >
    > > That isn't what I said, Philly. Y'know, for someone so sensitive about
    > > taking The Lord's name in vain, you sure have no problem violating other
    > > commandment about bearing false witness. Religious only when it suits
    > > you, eh, hypocrite?

    >
    >
    > Liar liar.






  8. #23
    tom ronson
    Guest

    Re: Rob or O/Siris

    ya, ya ---- answer the original question already ---- why SPCS, if it's as
    bad as you say. Verizon is #1 in your most important category ---- why not
    them?


    "Robert M." <[email protected]> wrote in message
    news:[email protected]...
    > In article <[email protected]>,
    > O/Siris <Osiris@sprîntpcs.com> wrote:
    >
    > > In article <[email protected]>,
    > > [email protected] says...
    > > > O is the one that falsely was telling people you could make BlueTooth
    > > > work with a SprintPCS Treo 600.

    > >
    > > That isn't what I said, Philly. Y'know, for someone so sensitive about
    > > taking The Lord's name in vain, you sure have no problem violating other
    > > commandment about bearing false witness. Religious only when it suits
    > > you, eh, hypocrite?

    >
    >
    > Liar liar.






    .................................................................
    Posted via TITANnews - Uncensored Newsgroups Access
    >>>> at http://www.TitanNews.com <<<<

    -=Every Newsgroup - Anonymous, UNCENSORED, BROADBAND Downloads=-




  9. #24
    Rob Barba
    Guest

    Re: Rob or O/Siris

    Here is another kudo, for you "RØß" with the information that you have
    posted here, and with offline conversations, if just 1/4 of all "call center
    drones" took as much pride in thier work as you, there would be plenty
    more happy SPCS customers!

    Thank You

    Rob
    A Happy Sprint Customer (most of the sometimes) !!

    "Greyhound" <[email protected]> wrote in message
    news:[email protected]...
    > RØß,
    >
    > I always appreciate your posts, they always are of interest. Keep up the

    good
    > work, Sprint should be proud.
    >
    >
    > On Fri, 30 Jan 2004 05:10:44 GMT, O/Siris <Osiris@sprîntpcs.com> wrote:
    >
    > >In article <[email protected]>,
    > >[email protected] says...
    > >> O is the one that falsely was telling people you could make BlueTooth
    > >> work with a SprintPCS Treo 600.

    > >
    > >That isn't what I said, Philly. Y'know, for someone so sensitive about
    > >taking The Lord's name in vain, you sure have no problem violating other
    > >commandment about bearing false witness. Religious only when it suits
    > >you, eh, hypocrite?
    > >
    > >>
    > >> O is the one that told he he had it from Sprint that SMS was to start

    in
    > >> December, now we find out its February.
    > >>

    > >
    > >I said then that we had been authorized to say that. Others reported
    > >before I did that delays were popping up. In fact, it's delayed again
    > >even as we speak (I speculate, but it doesn't appear to be SMS itself,
    > >but rather the rollout process).
    > >
    > >So far, though, as of yesterday, 2/3/04 was still the official date.
    > >Official enough that billing arrangements are already in place.
    > >
    > >I don't know why I even bother. Philly, my record speaks for itself.
    > >As does the response you've received to this silliness. I'm *not*
    > >someone "in the know," and I've never, ever claimed that I am. I am a
    > >call center drone who happens to think I am made better at my job by
    > >coming here and doing what I can, when I can, and reporting what I can,
    > >when I can. If I'm wrong, then stop listening to me. If not, then stop
    > >lying about me.
    > >
    > >I use qualifiers left, right, and upside down precisely because I
    > >*don't* want to be thought of as someone like that, an "in the know"
    > >expert. And I don't want that for two reasons. First and foremost,
    > >that would be dishonest. Second of all, it would draw SPCS's attention,
    > >and get me fired (and I'd be the first one to defend them for doing it).
    > >
    > >I treat every post I make here as if it's a call being monitored in the
    > >center, and I've received the emails to verify that this is, indeed, the
    > >case.
    > >
    > >When people have come here with legitimate complaints, I've acknowledged
    > >them, and respected them. Even Justin, when all he was doing was
    > >describing his problems with coverage/service.
    > >
    > >My posts speak for themselves, Philly. As do yours. And none of your
    > >false pontificating and selective memory will change that.

    >






  10. #25
    Jim Catero
    Guest

    Re: Rob or O/Siris



    Robert M. wrote:

    > Liar liar.


    Pot / Kettle huh boy ?

    Jim




  11. #26
    O/Siris
    Guest

    Re: Rob or O/Siris

    In article <[email protected]>, Rob=20
    Barbarbarba@spr=EEntpcs.c=F4m says...
    > Here is another kudo, for you "R=D8=DF" with the information that you h=

    ave
    > posted here, and with offline conversations, if just 1/4 of all "call cen=

    ter
    > drones" took as much pride in thier work as you, there would be plenty
    > more happy SPCS customers!
    >=20
    > Thank You
    >=20


    Shucks, y'all are makin' me blush.

    Thanks for the support, though. I appreciate it.

    --=20
    -+-
    R=D8=DF
    O/Siris
    I work for SprintPCS
    I *don't* speak for them.



  12. #27
    Robert M.
    Guest

    Re: Rob or O/Siris



    > In article <[email protected]>, Rob
    > Barbarbarba@sprÓntpcs.cÙm says...
    > > Here is another kudo, for you "Rÿþ" with the information that you have
    > > posted here, and with offline conversations, if just 1/4 of all "call center
    > > drones" took as much pride in thier work as you, there would be plenty
    > > more happy SPCS customers!


    What wth Mandatory average "Handle Times" and mandatory quotas on
    Upsells, the annual turnover rate for SprintPCS Customer Service Reps
    (CSR)s is far higher than 25%.

    Little wonder then that:
    The Yankee Group
    J.D. Power
    Consumer Reports

    Have each separately when rating Cellular Carriers rate Sprint Customer
    Service worst in the industry, and as Consumer Reports says, Cellular
    Services rates down there with Cable TV Service.



  13. #28
    Rob Barba
    Guest

    Re: Rob or O/Siris


    "Robert M." <[email protected]> wrote in message
    news:[email protected]...

    Just so you know... I have never had anything "pushed" on me... i politely
    decline, and end of story. as for call handle time. each time i have call
    customer care. I have hung up with reslolution to my problem or having to
    wait for "the system" to process. I have called back and verified that it
    was completed and my service was just the way I wanted it.


    in fact yet again you have misquoted what i said.... and it was written
    right there for you...

    again for the record, i stated " if just 1/4 of all "call center drones"
    took as much pride in thier work as you, there would be plenty more happy
    SPCS customers!"

    i am referring to taking pride in thier work... not turnover, not The
    Yankee Group, J.D. Power, or Consumer Reports

    so please post a response to my view rather than hold on to some views that
    are clearly not your own, or views that have been twisted to meet your own
    mental focus.






  14. #29
    Robert M.
    Guest

    Re: Rob or O/Siris

    In article <[email protected]>,
    "Rob Barba" <rbarba@sprîntpcs.côm> wrote:

    > each time i have call
    > customer care. I have hung up with reslolution to my problem or having to
    > wait for "the system" to process. I have called back and verified that it
    > was completed



    Ifv the system were any good, you could trust that things were taken
    care of. The very fact that you feel the need to call back and verify
    that things are OK is proof of the poor state of Sprint PCS
    Customer Service, soon to be handed off to IBM.



  15. #30
    Scott Stephenson
    Guest

    Re: Rob or O/Siris


    "Robert M." <[email protected]> wrote in message
    news:[email protected]...
    >
    >
    > > In article <[email protected]>, Rob
    > > Barbarbarba@sprÓntpcs.cÙm says...
    > > > Here is another kudo, for you "Rÿþ" with the information that you

    have
    > > > posted here, and with offline conversations, if just 1/4 of all "call

    center
    > > > drones" took as much pride in thier work as you, there would be

    plenty
    > > > more happy SPCS customers!

    >
    > What wth Mandatory average "Handle Times" and mandatory quotas on
    > Upsells, the annual turnover rate for SprintPCS Customer Service Reps
    > (CSR)s is far higher than 25%.


    Prove it, jerk-off.

    >
    > Little wonder then that:
    > The Yankee Group
    > J.D. Power


    Nine month old data that doesn't apply to today's market

    > Consumer Reports


    A 'survey' with very questionable statistical standards

    >
    > Have each separately when rating Cellular Carriers rate Sprint Customer
    > Service worst in the industry, and as Consumer Reports says, Cellular
    > Services rates down there with Cable TV Service.


    And because of your reintroduction to SPCS subscribership, they have now
    been rated as having the most morons per million subscribers- your complete
    stupidity allowed you to be counted more than once.





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