Toll Free Numbers not allowed by SprintPCS

I'm unable to dial many toll free numbers (including AAA & IBM) from my
sprintpcs phone from the lexington, KY area.

I get an error message stating i can't call those numbers from my calling
area, although landlines and other more able wireless services work just
fine from my area.

I've called this issue into sprint 5 time over the past 3 weeks and sprint
still hasn't fixed my problem. It's becoming a huge issue as I can't place
business calls. This issue seems limited to Lexington, ky as I can call
those numbers from other cities (atlanta, ga).

Any suggestions on what to do now short of switching carriers? the inempt
employees at sprintpcs tech support are useless! O/Sirus can you help? I
have a business account btw.

Thanks!

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› See More: Toll Free Numbers not allowed by SprintPCS

Are you dialing the number with a 1 in front of it or just by itself?
IE: 1-800-555-1212 vs. 800-555-1212

Sometimes, leaving the 1 off of it helps for locally assigned Toll-free
numbers.
Once in a while the Toll/IXC switch gets a wrong routing table.
Or if you are not dialing them with a 1 in front of them, try that.

If that doesn't work, post back.

Scotty



"Alphad" <[email protected]> wrote in message
news:acf_b.245212$U%5.1648514@attbi_s03...
> I'm unable to dial many toll free numbers (including AAA & IBM) from my
> sprintpcs phone from the lexington, KY area.
>
> I get an error message stating i can't call those numbers from my calling
> area, although landlines and other more able wireless services work just
> fine from my area.
>
> I've called this issue into sprint 5 time over the past 3 weeks and sprint
> still hasn't fixed my problem. It's becoming a huge issue as I can't
place
> business calls. This issue seems limited to Lexington, ky as I can call
> those numbers from other cities (atlanta, ga).
>
> Any suggestions on what to do now short of switching carriers? the inempt
> employees at sprintpcs tech support are useless! O/Sirus can you help? I
> have a business account btw.
>
> Thanks!
>
>

"Scott Nelson" <[email protected]> wrote in message news:<[email protected]>...
> Are you dialing the number with a 1 in front of it or just by itself?
> IE: 1-800-555-1212 vs. 800-555-1212
>
> Sometimes, leaving the 1 off of it helps for locally assigned Toll-free
> numbers.
> Once in a while the Toll/IXC switch gets a wrong routing table.
> Or if you are not dialing them with a 1 in front of them, try that.
>
> If that doesn't work, post back.
>
> Scotty
>

Agreed, for domestic calls, you do not need to dial a 1 first (I
haven't tried it yet with international calls).

IN fact, if your phonebook entries are set up with a 1
(1-XXX-XXX-XXXX) then there is a good chance that it will not reconize
it as the entry when they call you (so it won't show their name).

> Are you dialing the number with a 1 in front of it or just by itself?
> IE: 1-800-555-1212 vs. 800-555-1212

I'm leaving the 1 off..never used the 1 in front of the number

None of my SPCS phones have ever failed to match names
where I have stored the numbers with a leading "1".

My Verizon phones have always succeeded the same way, too.

That leading "1" happens to be the North American "Country Code".
---JRC---

"TechGeek" <[email protected]> wrote in message =
news:[email protected]...
>=20
>=20
>=20
> IN fact, if your phonebook entries are set up with a 1
> (1-XXX-XXX-XXXX) then there is a good chance that it will not reconize
> it as the entry when they call you (so it won't show their name).