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  1. #1
    Scott Stephenson
    Guest

    "not at Adelphia" <[email protected]> wrote in message
    news:[email protected]...

    > <SNIP>


    This FAQ is in no way authored by Phillipe or any of his 59 other screen
    names, unless otherwise expressly noted. I see many questions and posts
    repeatedly asking why Phil exists in this group, and thought an "Official
    Phillipe FAQ" was in order. I have no association (i.e. never met the troll,
    never spoken with the troll) with Phillipe and there is a greater than zero
    chance that he will either call me an apologist or chastise me for hurling
    childish insults at some point in this thread. My only association with
    Phillipe is as newsgroup reader who refuses to let his lies go unchallenged,
    and this FAQ serves as a cautionary addendum to his own FAQ.
    Everything is correct, but use the
    information at your own risk. This FAQ comes not from Phillipe, but
    apparently has
    useful information Phillipe is upset about being made public, and he will
    surely be going out of his way to deflect attention away
    from the information contained in this document.


    Exactly who is Phillipe?

    Phillipe (also known as Robert M. in this thread) is a poster to this group
    that prefer that customers and potential customers believe Sprint PCS to be
    some kind of rogue corporation that refuses to do anything for its
    customers. His reasons why are a murky, semi-secret, here-to-fore not fully
    understood doctrine. Phil could save himself a lot of grief by recognizing
    that the policies, procedures and promotions he complains so frequently
    about are no different than those of any other cellular provider in the
    nation. From what I have read in this newsgroup, his ceaseless rants have
    proven to be less than honest, and posted with no intent other than to
    attempt to lose business for Sprint PCS.

    What name does he post under in this group?

    Take you pick- at last count, he was approaching 60 different names in this
    group alone. Here is a small sampling of the names he is known to use:


    A.M.
    Al
    Alias for Smith
    Bernard Sharri
    BlueTooth Now
    Bob Veldrends
    Camile Cardenas
    Carl70015
    Carlos Z.
    CAT0NHAT
    Chris McFarland
    David
    Dennis
    DSL GURU
    HK
    J. Range
    James
    James Tullin
    John S.
    Jonathan
    Joseph
    Leonard
    LosAngelessLegal
    Loving Moonlight
    Matthew Lindeen
    Michael
    Milton Searlis
    Monday Cellphone
    P.
    P. Reality
    PHil_Real
    Phill.
    Phillipe .
    Phillipe2004
    Posting Editor
    PTT ReadyLink
    Reginald
    Renaldo
    Richard
    Ronald
    Sanyo Guy
    Sarah Morlan
    Sergei Kosonov
    Sprint Truth
    Sprintinator
    Sprintposter
    Stewart
    Sunday Auto
    Thomas Aspland
    Tim Harrick
    Weekend Sunshine
    William Bays


    One of his favorite tactics is to use multiple names in the same thread, in
    an attempt to fake support for his rantings.


    With so many names, is there any way to identify one of his posts?

    If the post uses the word "apologist", or accuses someone of "hurling
    childish insult", the probably is almost 100% that it is from Phillipe.
    If the post mentions one of his usual "whiney points" (see below), it is a
    Phillipe post. There are experienced readers of this group that easily
    recognize his
    posting style- keep an eye out for a clue from them.


    What are his usual "whiney points"?

    Here is a small sample (taken directly from his posts):

    "I said their is no Retention Group anymore, and there isn't! Its a
    Cancellation Group that handles retention."

    "SprintPCS has repeatedly been rated worst in Customer Service."

    "SprintPCS has secret warranties - i.e. on Sanyo 4500, and Samsung Black
    8500; and for screens on only 4 phone models."

    "...like AT&T Wireless lying on its web pages."

    "Robert J Vargas, the embarressment of SprintPCS."

    Doing a newsgroup search on Google of the keywords in each of these
    statements will reveal hundreds of matches for each one


    Does he do anything else annoying?

    Yes. Among other things, he is prone to:

    Starting a new thread on the same subject when he is called on his lies, so
    that he can continue to whine without having to explain his lies.
    Purposely quoting out of context to avoid answering for his lies.
    Purposely demunging email addresses.
    Refusing to answer direct and specific questions.

    Why does he do this?

    A question that has been pondered by some of the greatest mins on Usenet,
    without success. The tone of recent posts by him do point to three
    different possibilities:

    1. He has a small unit.
    2. His brain is smaller than his small unit.
    3. He has no unit.

    What is the best action to take with him?

    History has proven that trying to correct him will only result in further
    lies and inaccuracies. It will also earn you the dubious title of 'Sprint
    Apologist' from him, even if you have no affiliation with Sprint. The
    bottom line- TAKE EVERYTHING HE SAYS AND RESEARCH IT THOROUGHLY BEFORE
    ACCEPTING IT AS FACT. Most of his posts about anything other than the
    phones themselves are usually posted with the purposeful intent of making
    people walk away from Sprint as an option, and in many cases, he makes
    things up.


    Why are his phone posts excluded from the last paragraph?

    Because, even being the true definition of a 'troll', Phil has shown a
    remarkable understanding of phone functionality. It just proves that even
    the most obnoxious have redeeming qualities.


    April 1, 2004
    This FAQ is based on my experiences and opinions and the reported
    experiences of others as posted in this newsgroup. Always go by the
    latest dated FAQ and ignore all earlier ones. Phillipe is free to change his
    ways at any time, and I make no guarantee as to what will
    happen if he does, and cannot be held responsible for the results. I believe
    it would serve Phillipe better if he were to stick to
    the subjects he knows, and not try to singlehandedly bring down Sprint PCS
    with lies and innuendos, and view this posting as helpful to all newcomers
    to this group.

    I welcome ===constructive=== criticism and additions.

    Personal insults addressed to the author will almost always come from
    Phillipe.





    See More: Phillipe FAQ




  2. #2
    Rod
    Guest

    Re: Phillipe FAQ

    Unless I missed something here John S. is not Philly.
    You might wanna take him off the list.

    Rod





  3. #3
    Scott Stephenson
    Guest

    Re: Phillipe FAQ


    "Rod" <[email protected]> wrote in message
    news:[email protected]...
    > Unless I missed something here John S. is not Philly.
    > You might wanna take him off the list.
    >


    The one you are thinking of- yes. Phil has used it in the past. In
    fairness to the real John, I'll take the name off in the future.





  4. #4
    Robert M.
    Guest

    Re: Phillipe FAQ

    In article <[email protected]>,
    "Rod" <[email protected]> wrote:

    > Unless I missed something here John S. is not Philly.
    > You might wanna take him off the list.


    I thought anyone who said anything Smith disagrees with is Phillie.



  5. #5
    Scott Stephenson
    Guest

    Re: Phillipe FAQ


    "Robert M." <[email protected]> wrote in message
    news:[email protected]...
    > In article <[email protected]>,
    > "Rod" <[email protected]> wrote:
    >
    > > Unless I missed something here John S. is not Philly.
    > > You might wanna take him off the list.

    >
    > I thought anyone who said anything Smith disagrees with is Phillie.


    I see listing zero that you can find that's incorrect
    in the Phillipe FAQ, so thanks for the vote of confidence.





  6. #6
    Bob Smith
    Guest

    Re: Phillipe FAQ


    "Rod" <[email protected]> wrote in message
    news:[email protected]...
    > Unless I missed something here John S. is not Philly.
    > You might wanna take him off the list.
    >
    > Rod


    I'm not. There were two John S. IDs in this newsgroup. One is Phillipe and
    the other was legit.

    Bob





  7. #7
    Bob Smith
    Guest

    Re: Phillipe FAQ


    "Robert M." <[email protected]> wrote in message
    news:[email protected]...
    > In article <[email protected]>,
    > "Rod" <[email protected]> wrote:
    >
    > > Unless I missed something here John S. is not Philly.
    > > You might wanna take him off the list.

    >
    > I thought anyone who said anything Smith disagrees with is Phillie.


    Nope. You are so easy to spot Phillipe, it's easy to know who is who when
    posting ...

    Bob





  8. #8
    Bob Smith
    Guest

    Re: Phillipe FAQ


    "Scott Stephenson" <[email protected]> wrote in message
    news:[email protected]...
    >
    > "not at Adelphia" <[email protected]> wrote in message
    > news:[email protected]...
    >
    > > <SNIP>


    <another Snip>

    One more thing to add Scott. Phillipe can add some good advice on Treos,
    but, no one ... and I repeat no one supports him when he's making these
    false accusations, save for his alternative ID's ...

    Bob





  9. #9
    Scott Stephenson
    Guest

    Re: Phillipe FAQ


    "Bob Smith" <[email protected]> wrote in message
    news:[email protected]...
    >
    > "Scott Stephenson" <[email protected]> wrote in message
    > news:[email protected]...
    > >
    > > "not at Adelphia" <[email protected]> wrote in message
    > > news:[email protected]...
    > >
    > > > <SNIP>

    >
    > <another Snip>
    >
    > One more thing to add Scott. Phillipe can add some good advice on Treos,
    > but, no one ... and I repeat no one supports him when he's making these
    > false accusations, save for his alternative ID's ...
    >


    Good point, Bob- I really meant all of the handset hardware. He has a great
    understanding of the functionality, and if he could find a way to stick with
    just that, he would be one of the biggest assets to this group. However,
    his ceaseless whining and lying about everything he doesn't understand cause
    many in this group to question anything he says, including his comments on
    the equipment.





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