SprintPCS EXECUTIVE SERVICES

Why do a few of the blind SprintPCS apologists belittle using Executive
Services?? Executive Services is one of the few Bright Spots of
SprintPCS Customer Services.

If one is having trouble with billing, *2, warranty issues, a store or
whatever, and you can't get a problem escalated or resolved, Executive
Services is a Godsend, and often can resolve an issue with one phone
call.

1-866-519-5698, direct dial 817-215-3078

Most of the Executive Services folks sincerely want to help you, they're
not under any handle time restraints, they have no selling quotas or
incentives; and they have the authority to do what it takes to solve
problems and make one a happy camper; whether that be issuing credits,
resolving billing snafus, or removing improperly charged Early
Termination Fees.

<rmarkoff@msn.com> wrote in message
news:rmarkoff-D4C8E8.19461504042004@news6.west.earthlink.net...
> Why do a few of the blind SprintPCS apologists belittle using Executive
> Services?? Executive Services is one of the few Bright Spots of
> SprintPCS Customer Services.
>
> If one is having trouble with billing, *2, warranty issues, a store or
> whatever, and you can't get a problem escalated or resolved, Executive
> Services is a Godsend, and often can resolve an issue with one phone
> call.

No trouble with it, if it used as intended- after Customer Service, not
instead of.

>
> 1-866-519-5698, direct dial 817-215-3078

These numbers will be good until the call volume gets too large for them to
handle AGAIN.

>
> Most of the Executive Services folks sincerely want to help you, they're
> not under any handle time restraints, they have no selling quotas or
> incentives; and they have the authority to do what it takes to solve
> problems and make one a happy camper; whether that be issuing credits,
> resolving billing snafus, or removing improperly charged Early
> Termination Fees.


Hmmmmm..... sounds like a CSR to me.

> 1-866-519-5698, direct dial 817-215-3078

>These numbers will be good until the call volume
> gets too large for them to
> handle AGAIN.

Nice try, the 1-866-519-5698 has been there for years.

<<Nice try, the 1-866-xxx-xxxx has been there for years.>>

Nice try... again using different screen names to agree and support
yourself.

rmarkoff@msn.com wrote:
> Why do a few of the blind SprintPCS apologists belittle using Executive
> Services?? Executive Services is one of the few Bright Spots of
> SprintPCS Customer Services.
>
> If one is having trouble with billing, *2, warranty issues, a store or
> whatever, and you can't get a problem escalated or resolved, Executive
> Services is a Godsend, and often can resolve an issue with one phone
> call.

You advocate calling Executive Services for minor things that could be
easily taken care of through the normal CS channels. I'm not against
*escalating* to Executive Services. I don't advocate calling them every time
you have a problem, even one that can be solved at a lower level.

And don't lie and tell me that's not your position, because Google Groups
will show the truth.

--
JustThe.net Internet & New Media Services, Apple Valley, CA PGP: 0xE3AE35ED
Steven J. Sobol, Geek In Charge / 888.480.4NET (4638) / sjsobol@JustThe.net
Domain Names, $9.95/yr, 24x7 service: http://DomainNames.JustThe.net/
"someone once called me a sofa, but i didn't feel compelled to rush out and buy
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<<Nice try, the 1-866-xxx-xxxx has been there for years. >>

For newbies, Robert M. and Cell Merger are the same person. He is
famous for misquoting, non-answers, and responding to his own posts with
a different id to back himself up.

For Executive Services (when *2 folks don't have authority or won't assist you)

866-519-5698;
ask for Bruce Groner.

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rmarkoff@msn.com wrote:
> Why do a few of the blind SprintPCS apologists belittle using Executive
> Services?? Executive Services is one of the few Bright Spots of
> SprintPCS Customer Services.
>

Wow! I have been gone awhile, but I see our top troll is busy with his
name changes again (at least his email address didn't change).

- --

Thomas T. Veldhouse
Key Fingerprint: 2DB9 813F F510 82C2 E1AE 34D0 D69D 1EDC D5EC AED1

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