PRC update only on 1 of 2 phones

It's happened to me 3 times as well.
I just stopped doing it. It has the latest PRL as well.
Weird.

Scotty


"Bob Smith" <[email protected]> wrote in message
news:[email protected]...
>
> "Jim Catero" <[email protected]> wrote in message
> news:[email protected]...
>
> <snipped>
>
> > I know , problem is I can allow it to do the update, and after handling
> > the call and it will have me o it again, doesn't matter how many times
> > i do it it still tells me it needs the update , maybe a problem with my
> > phone ?
> >
> > Jim
>
> It might be your phone. If you have some spare time, drop by your SPCS
> store, explain the problem to the tech and ask the tech to test your
phone.
> If it passes, then ask him to update the PRL from there. You might also
ask
> him to double-check the firmware to see whether you have the most updated
> version.
>
> Bob
>
>

---

› See More: PRC update only on 1 of 2 phones

"Robert M." <[email protected]> wrote in message news:<[email protected]>...
>
> But he reported one was updated with him doing nothing.

Maybe someone flagged it with a previous call.
Maybe someone in a store flagged it while he was there.
Maybe both accounts were flagged previously and his wife got it first.

Some reps just flag the account, it's as simple as going into a menu
and checking off a box. They flag it, next time you call *2, ir's
updated.

What if his wife called earlier and they flagged both, told her to
call right back for the update, and she didn't tell him?

In article <[email protected]>,
[email protected] (TechGeek) wrote:

> "Robert M." <[email protected]> wrote in message
> news:<[email protected]>...
> >
> > But he reported one was updated with him doing nothing.
>
> Maybe someone flagged it with a previous call.

He didnt report calling and asking for that. One of 2 phones got a PRL
update out of the blue.

You are working REAL HARD inventing maybes.

"Robert M." <[email protected]> wrote in message
news:[email protected]...
> In article <[email protected]>,
> [email protected] (TechGeek) wrote:
>
> > "Robert M." <[email protected]> wrote in message
> > news:<[email protected]>...
> > >
> > > But he reported one was updated with him doing nothing.
> >
> > Maybe someone flagged it with a previous call.
>
> He didnt report calling and asking for that. One of 2 phones got a PRL
> update out of the blue.
>
> You are working REAL HARD inventing maybes.

No, it did not "update out of the blue". The OP in this thread, has only had
one post and he said -

"I called Sprint (*2) and was told my phone needed an update, please hold
on.
It completed normally, so I called in from my wife's identical phone and, as
has happened in the past, got no such message. I talked to a tech and was
told
it was a PRL update, and they eventually flagged her phone for it, so when I
called back, it was caught and updated. Apparently, when it updates one
phone
out of a set (shared minutes), it just forgets about the other(s) :-(
PITA."

He doesn't say squat about any details on models on phones (save that they
are identical). He doesn't say that he bought the phones at the same time.
He doesn't say what the signal strength was for his wife's phone, when he
called in. He doesn't say what PRL's were loaded up on either phone to begin
with. Basically, he doesn't say much at all.

Then you come in with a bogus reply, talking about Convergys ... which has
nothing to do with the OP's comments.

Bob

In article <rmarkoff-983D91.12275727042004
@news05.east.earthlink.net>, [email protected] says...
> Duh. I only read the post.
>=20

As you've proven in the past, Phill, what you claim a post says, and=20
what it actually says, rarely match. So the act of reading means=20
nothing when it comes to you.

--=20
R=D8=DF
O/Siris
I work for Sprint PCS
I *don't* speak for them

In article <[email protected]>,
O/Siris <0siris@sprīntpcs.com> wrote:

> In article <rmarkoff-983D91.12275727042004
> @news05.east.earthlink.net>, [email protected] says...
> > Duh. I only read the post.
> >
>
> As you've proven in the past, Phill, what you claim a post says, and
> what it actually says, rarely match. So the act of reading means
> nothing when it comes to you.

Liar. try reading the post instead of arguing.

Out of the blue one of 2 phones got a PRL update, and SprintPCS
employees bend over backwards making up excuses.

In article <rmarkoff-E2F389.16552629042004
@news04.east.earthlink.net>, [email protected] says...
> Out of the blue one of 2 phones got a PRL update, and SprintPCS=20
> employees bend over backwards making up excuses.
>=20

How is that a screwup? Is it not even *possible* there was a=20
conscious decision to provide the PRL update to one phone?

Obviously not, in your biased view.

--=20
R=D8=DF
O/Siris
I work for Sprint PCS
I *don't* speak for them

In article <[email protected]>,
O/Siris <0siris@sprīntpcs.com> wrote:

> In article <rmarkoff-E2F389.16552629042004
> @news04.east.earthlink.net>, [email protected] says...
> > Out of the blue one of 2 phones got a PRL update, and SprintPCS
> > employees bend over backwards making up excuses.
> >
>
> How is that a screwup? Is it not even *possible* there was a
> conscious decision to provide the PRL update to one phone?
>
> Obviously not, in your biased view.

READ the OP. Two identical phones on one plan. One got a PRL update with
no user intervention, one didn't.

But of course in your biased view nothing SprintPCS does is ever wrong.

By the way, did you get a bonus of 30x your salary like Lauer did?

And a bonus for what ? :

Churn is Up
SprintPCS is still a money losing company
SprintPCS is a WLNP loser.