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  1. #1
    Andrew S.
    Guest
    I recently purchased the Sanyo SCP-8100 phone to replace my Samsung
    a460. So far so good but I need to be able to do the following:

    -copy pictures from the camera directly to my laptop
    -sync the address book to my laptop
    -use the phone as a modem that my laptop can use while I'm on the road

    I purchased the USB Data Cable/Sync Cable from sanyo.com but it didn't
    come with any software. I sent Sanyo an e-mail request for support,
    they referred me to SprintPCS. I just called sprint and was told "we
    don't support use of the data cable". When I asked whom to call, they
    said, "call the people you bought it from".

    So Sanyo says to call Sprint and Sprint says to call Sanyo. No one
    seems to know what to do.

    Any help would be appreciated.



    See More: Sanyo SCP-8100 USB data cable




  2. #2
    Peterbilt
    Guest

    Re: Sanyo SCP-8100 USB data cable

    To use it as a modem you just need the driver, the driver (free) and the
    software (34.95) can be had from here:
    http://www.susteen.com/index.htm

    "Andrew S." <[email protected]> wrote in message
    news:[email protected]...
    I recently purchased the Sanyo SCP-8100 phone to replace my Samsung
    a460. So far so good but I need to be able to do the following:

    -copy pictures from the camera directly to my laptop
    -sync the address book to my laptop
    -use the phone as a modem that my laptop can use while I'm on the road

    I purchased the USB Data Cable/Sync Cable from sanyo.com but it didn't
    come with any software. I sent Sanyo an e-mail request for support,
    they referred me to SprintPCS. I just called sprint and was told "we
    don't support use of the data cable". When I asked whom to call, they
    said, "call the people you bought it from".

    So Sanyo says to call Sprint and Sprint says to call Sanyo. No one
    seems to know what to do.

    Any help would be appreciated.





  3. #3
    Robert M.
    Guest

    Re: Sanyo SCP-8100 USB data cable

    In article <[email protected]>,
    "Peterbilt" <amazon-*****@NO-SPAMeudoramail.com> wrote:

    > So Sanyo says to call Sprint and Sprint says to call Sanyo. No one
    > seems to know what to do.


    And then folks wonder why SprintPCS Customer Service is rated worst.



  4. #4
    Lawrence Glasser
    Guest

    Re: Sanyo SCP-8100 USB data cable

    "Robert M." wrote:
    >
    > In article <[email protected]>,
    > "Peterbilt" <amazon-*****@NO-SPAMeudoramail.com> wrote:
    >
    > > So Sanyo says to call Sprint and Sprint says to call Sanyo. No one
    > > seems to know what to do.

    >
    > And then folks wonder why SprintPCS Customer Service is rated worst.


    You don't miss a chance, do you?

    Jeez, you're an irritant.

    Larry



  5. #5
    Robert M.
    Guest

    Re: Sanyo SCP-8100 USB data cable

    In article <[email protected]>,
    Lawrence Glasser <[email protected]> wrote:

    > "Robert M." wrote:
    > >
    > > In article <[email protected]>,
    > > "Peterbilt" <amazon-*****@NO-SPAMeudoramail.com> wrote:
    > >
    > > > So Sanyo says to call Sprint and Sprint says to call Sanyo. No one
    > > > seems to know what to do.

    > >
    > > And then folks wonder why SprintPCS Customer Service is rated worst.

    >
    > You don't miss a chance, do you?
    >
    > Jeez, you're an irritant.


    Well if SprintPCS has a consistant policy of data usage by
    cell phones as modems,
    their customers wouldn't be irritated.


    And it remains the TRUTH because of issues like that that:

    SprintPCS Customer Service is rated worst.



  6. #6
    Bob Smith
    Guest

    Re: Sanyo SCP-8100 USB data cable


    "Robert M." <[email protected]> wrote in message
    news:[email protected]...
    > In article <[email protected]>,
    > Lawrence Glasser <[email protected]> wrote:
    >
    > > "Robert M." wrote:
    > > >
    > > > In article <[email protected]>,
    > > > "Peterbilt" <amazon-*****@NO-SPAMeudoramail.com> wrote:
    > > >
    > > > > So Sanyo says to call Sprint and Sprint says to call Sanyo. No one
    > > > > seems to know what to do.
    > > >
    > > > And then folks wonder why SprintPCS Customer Service is rated worst.

    > >
    > > You don't miss a chance, do you?
    > >
    > > Jeez, you're an irritant.

    >
    > Well if SprintPCS has a consistant policy of data usage by
    > cell phones as modems,
    > their customers wouldn't be irritated.
    >
    >
    > And it remains the TRUTH because of issues like that that:
    >
    > SprintPCS Customer Service is rated worst.


    And I still say that they aren't, as those were definitely non-precise
    polls. As to SPCS, it's specifically said in the TOS, they don't support
    data cables tethered from the phone to a computer. SPCS didn't sell the
    cable, Sanyo did.

    Bob





  7. #7
    DavyDE
    Guest

    Re: Sanyo SCP-8100 USB data cable


    "Robert M." <[email protected]> wrote in message
    news:[email protected]...
    > In article <[email protected]>,
    > "Peterbilt" <amazon-*****@NO-SPAMeudoramail.com> wrote:
    >
    > > So Sanyo says to call Sprint and Sprint says to call Sanyo. No one
    > > seems to know what to do.

    >
    > And then folks wonder why SprintPCS Customer Service is rated worst.


    This has no relation or reflection on Sprint's customer service. If Sprint
    does not support such a scenario as an official policy, then the customer
    should be rightly told so.





  8. #8
    TechGeek
    Guest

    Re: Sanyo SCP-8100 USB data cable

    [email protected] (Andrew S.) wrote in message news:<[email protected]>...
    >
    > I purchased the USB Data Cable/Sync Cable from sanyo.com but it didn't
    > come with any software. I sent Sanyo an e-mail request for support,
    > they referred me to SprintPCS. I just called sprint and was told "we
    > don't support use of the data cable". When I asked whom to call, they
    > said, "call the people you bought it from".
    >
    > So Sanyo says to call Sprint and Sprint says to call Sanyo. No one
    > seems to know what to do.
    >
    > Any help would be appreciated.


    Sanyo is the one selling it, so Sanyo is the one who says it works,
    not Sprint. You should call Sanyo for support on the cable, but you
    need to call the people you bought the software from for support on
    that.



  9. #9
    Robert M.
    Guest

    Re: Sanyo SCP-8100 USB data cable

    In article <[email protected]>,
    "DavyDE" <[email protected]> wrote:

    > This has no relation or reflection on Sprint's customer service.


    Of course it does. If they won't give helpful information it absolutely
    reflects poorly.


    > If Sprint
    > does not support such a scenario as an official policy, then the customer
    > should be rightly told so.


    I agree. Sprint doesn't. Many SprintPCS employees (Here and in stores)
    say words to the effect that:

    "Officially we don't support it, but its OK" {Using a cell phone as a
    modem}, "Just have Vision on your account, and dial #777"



  10. #10
    TechGeek
    Guest

    Re: Sanyo SCP-8100 USB data cable

    "Robert M." <[email protected]> wrote in message news:<[email protected]>...
    > In article <[email protected]>,
    > "Peterbilt" <amazon-*****@NO-SPAMeudoramail.com> wrote:
    >
    > > So Sanyo says to call Sprint and Sprint says to call Sanyo. No one
    > > seems to know what to do.

    >
    > And then folks wonder why SprintPCS Customer Service is rated worst.


    So what you're saying is, it's a fault of Sprint's because they won't
    support a product that they don't sell?



  11. #11
    Robert M.
    Guest

    Re: Sanyo SCP-8100 USB data cable

    In article <[email protected]>,
    [email protected] (TechGeek) wrote:

    > So what you're saying is, it's a fault of Sprint's because they won't
    > support a product that they don't sell?


    But you do support it, with a wink-wink, nudge-nudge; and whatever else
    it takes to sell a phone.

    "Just have Vision, and dial #777, and don't over use it" is what is
    commonly said.



  12. #12
    Peterbilt
    Guest

    Re: Sanyo SCP-8100 USB data cable

    Ya know what? I'm just sick of your constant negative responses to people
    trying to assist those people that need assistance. I would like to
    introduce you to my PLONK list. I really do feel sorry for you that you have
    nothing nice to say about anything. By the way, if I see your posts again
    (not hard to know it's you) I'll just PLONK you without responding. I
    suggest other people here do the same. That's the only way to rid a troll
    from YOUR group.

    --
    alt.binaries.penthouse FAQ

    To view our current FAQ, model list and other helpful FAQs please visit our
    site at:

    http://www.geocities.com/penthousegroup


    "Robert M." <[email protected]> wrote in message
    news:[email protected]...
    In article <[email protected]>,
    Lawrence Glasser <[email protected]> wrote:

    > "Robert M." wrote:
    > >
    > > In article <[email protected]>,
    > > "Peterbilt" <amazon-*****@NO-SPAMeudoramail.com> wrote:
    > >
    > > > So Sanyo says to call Sprint and Sprint says to call Sanyo. No one
    > > > seems to know what to do.

    > >
    > > And then folks wonder why SprintPCS Customer Service is rated worst.

    >
    > You don't miss a chance, do you?
    >
    > Jeez, you're an irritant.


    Well if SprintPCS has a consistant policy of data usage by
    cell phones as modems,
    their customers wouldn't be irritated.


    And it remains the TRUTH because of issues like that that:

    SprintPCS Customer Service is rated worst.





  13. #13
    Robert M.
    Guest

    Re: Sanyo SCP-8100 USB data cable

    In article <[email protected]>,
    "Peterbilt" <amazon-*****@NO-SPAMeudoramail.com> wrote:

    > Ya know what? I'm just sick of your constant negative responses to people
    > trying to assist those people that need assistance. I would like to
    > introduce you to my PLONK list. I really do feel sorry for you that you have
    > nothing nice to say about anything. By the way, if I see your posts again
    > (not hard to know it's you) I'll just PLONK you without responding. I
    > suggest other people here do the same. That's the only way to rid a troll
    > from YOUR group.


    I know, you want a happy newsgroup with folks only saying Good things
    about SprintPCS, even if they have to LIE to say them.



  14. #14
    TechGeek
    Guest

    Re: Sanyo SCP-8100 USB data cable

    "Robert M." <[email protected]> wrote in message news:<[email protected]>...
    > In article <[email protected]>,
    > [email protected] (TechGeek) wrote:
    >
    > > So what you're saying is, it's a fault of Sprint's because they won't
    > > support a product that they don't sell?

    >
    > But you do support it, with a wink-wink, nudge-nudge; and whatever else
    > it takes to sell a phone.
    >
    > "Just have Vision, and dial #777, and don't over use it" is what is
    > commonly said.


    And reps who are caught saying that are either put on corrective action or fired.

    Doesn't sound like a "wink-wink / nidge-nudge" policy.

    (ANd yes, I've known people who were caught doing this)



  15. #15
    Peterbilt
    Guest

    Re: Sanyo SCP-8100 USB data cable

    So, am I right is guessing that if you don't have Vison and you use your
    phone as a modem with the USB cable, even though you pay for data usage (I
    think it's .35 per minute) you can loose your service? Please correct me if
    I'm wrong here. I just don't know because I've never had the need yet to do
    it. I just want to know what will happen if I do use it as a modem. I don't
    have Vison, just the basic 300AT and UL N&W.

    "TechGeek" <[email protected]> wrote in message
    news:[email protected]...
    "Robert M." <[email protected]> wrote in message
    news:<[email protected]>...
    > In article <[email protected]>,
    > [email protected] (TechGeek) wrote:
    >
    > > So what you're saying is, it's a fault of Sprint's because they won't
    > > support a product that they don't sell?

    >
    > But you do support it, with a wink-wink, nudge-nudge; and whatever else
    > it takes to sell a phone.
    >
    > "Just have Vision, and dial #777, and don't over use it" is what is
    > commonly said.


    And reps who are caught saying that are either put on corrective action or
    fired.

    Doesn't sound like a "wink-wink / nidge-nudge" policy.

    (ANd yes, I've known people who were caught doing this)





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