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- 04-30-2004, 12:30 AM #1BlarghGuest
- 04-30-2004, 06:24 AM #2Chris RussellGuest
Re: Does SPCS charge for *2 activation?
If you were a current customer when you activated on *2, there should be no
charge.
Chris
"Blargh" <[email protected]> wrote in message
news:aomkc.37212$Qy.26219@fed1read04...
> I forgot to ask when I activated my new A680 today
>
>
- 04-30-2004, 06:48 AM #3Robert M.Guest
Re: Does SPCS charge for *2 activation?
In article <[email protected]>,
"Chris Russell" <[email protected]> wrote:
> If you were a current customer when you activated on *2, there should be no
> charge.
>
> Chris
Nice try, thats not true. Any new phone for a non business customer is
likely to get charged.
Or do you have a new URL to prove different.
Currently on the web site it says:
Phone Activation Fee. You may be required to pay a non-refundable phone
activation fee when you activate a new Number, have us switch a Number
to a different phone, have your current Number changed, we activate a
different phone on your existing account or your Service Plan says so.
http://www.sprintpcs.com/common/popu...Privacy.html#8
- 04-30-2004, 07:32 AM #4Bob SmithGuest
Re: Does SPCS charge for *2 activation?
"Robert M." <[email protected]> wrote in message
news:[email protected]...
> In article <[email protected]>,
> "Chris Russell" <[email protected]> wrote:
>
> > If you were a current customer when you activated on *2, there should be
no
> > charge.
> >
> > Chris
>
> Nice try, thats not true. Any new phone for a non business customer is
> likely to get charged.
>
> Or do you have a new URL to prove different.
>
>
> Currently on the web site it says:
>
> Phone Activation Fee. You may be required to pay a non-refundable phone
> activation fee when you activate a new Number, have us switch a Number
> to a different phone, have your current Number changed, we activate a
> different phone on your existing account or your Service Plan says so.
>
>
> http://www.sprintpcs.com/common/popu...Privacy.html#8
Then SPCS has modified it. In checking the following site -
http://activate.sprintpcs.com/explore/OLAHome.jsp , there is no mention of
activation fees. I called the number listed - 888-715-4588, and asked to
speak to a customer rep. Tracey comes on, and I asked her if SPCS is
charging activation fees for current customers, when switching to a new
phone (keeping the same phone number). There is no activation fee, whether
you have a personal or business account.
Bob
- 04-30-2004, 08:36 AM #5Nebby0007Guest
Re: Does SPCS charge for *2 activation?
> There is no activation fee, whether
> you have a personal or business account.
Well thats brand new then, but very welcome.
- 04-30-2004, 09:18 AM #6DavyDEGuest
Re: Does SPCS charge for *2 activation?
"Nebby0007" <[email protected]> wrote in message
news:[email protected]...
> > There is no activation fee, whether
> > you have a personal or business account.
>
> Well thats brand new then, but very welcome.
This is not brand new to me. It has always been the case to my knowledge,
even when i used to sell Sprint phones. i.e, existing customers under
contract changing out phones (esn swap) were not accessed activation fees.
- 04-30-2004, 09:36 AM #7MikeGuest
Re: Does SPCS charge for *2 activation?
DavyDE wrote:
> "Nebby0007" <[email protected]> wrote in message
> news:[email protected]...
>
>>>There is no activation fee, whether
>>>you have a personal or business account.
>>
>>Well thats brand new then, but very welcome.
>
>
> This is not brand new to me. It has always been the case to my knowledge,
> even when i used to sell Sprint phones. i.e, existing customers under
> contract changing out phones (esn swap) were not accessed activation fees.
>
>
Between September and November I had a few customers hit with this when
buying upgrade handsets from me.
-mike
- 04-30-2004, 10:22 AM #8Robert M.Guest
Re: Does SPCS charge for *2 activation?
In article <[email protected]>,
Mike <[email protected]> wrote:
> DavyDE wrote:
> > "Nebby0007" <[email protected]> wrote in message
> > news:[email protected]...
> >
> >>>There is no activation fee, whether
> >>>you have a personal or business account.
> >>
> >>Well thats brand new then, but very welcome.
> >
> >
> > This is not brand new to me. It has always been the case to my knowledge,
> > even when i used to sell Sprint phones. i.e, existing customers under
> > contract changing out phones (esn swap) were not accessed activation fees.
> >
> >
>
> Between September and November I had a few customers hit with this when
> buying upgrade handsets from me.
I love it when the Sprint supporters can't agree.
Davy says it never happens.
Mike said it happened from Sept to November at least.
- 04-30-2004, 10:33 AM #9Bob SmithGuest
Re: Does SPCS charge for *2 activation?
"Mike" <[email protected]> wrote in message
news:[email protected]...
> DavyDE wrote:
> > "Nebby0007" <[email protected]> wrote in message
> > news:[email protected]...
> >
> >>>There is no activation fee, whether
> >>>you have a personal or business account.
> >>
> >>Well thats brand new then, but very welcome.
> >
> >
> > This is not brand new to me. It has always been the case to my
knowledge,
> > even when i used to sell Sprint phones. i.e, existing customers under
> > contract changing out phones (esn swap) were not accessed activation
fees.
> >
> >
>
> Between September and November I had a few customers hit with this when
> buying upgrade handsets from me.
> -mike
Did they get the activation charges credited off their accounts?
Bob
- 04-30-2004, 11:15 AM #10MikeGuest
Re: Does SPCS charge for *2 activation?
Bob Smith wrote:
>>Between September and November I had a few customers hit with this when
>>buying upgrade handsets from me.
>>-mike
>
>
> Did they get the activation charges credited off their accounts?
>
> Bob
>
>
Not that I'm aware of. Most of them chose to renew their contracts in
exchange for a waiver.
-mike
- 04-30-2004, 01:08 PM #11DavyDEGuest
Re: Does SPCS charge for *2 activation?
"Robert M." <[email protected]> wrote in message
news:[email protected]...
> In article <[email protected]>,
> Mike <[email protected]> wrote:
>
> > DavyDE wrote:
> > > "Nebby0007" <[email protected]> wrote in message
> > > news:[email protected]...
> > >
> > >>>There is no activation fee, whether
> > >>>you have a personal or business account.
> > >>
> > >>Well thats brand new then, but very welcome.
> > >
> > >
> > > This is not brand new to me. It has always been the case to my
knowledge,
> > > even when i used to sell Sprint phones. i.e, existing customers under
> > > contract changing out phones (esn swap) were not accessed activation
fees.
> > >
> > >
> >
> > Between September and November I had a few customers hit with this when
> > buying upgrade handsets from me.
>
>
> I love it when the Sprint supporters can't agree.
>
> Davy says it never happens.
>
> Mike said it happened from Sept to November at least.
If you would just be objective for a moment.....i meant that when i sold
phones for Sprint....which is my personal experience, that there were not
charging activation fees for existing customers. I'm not disputing anyone's
experiences in that regard. Just try to be an objective individual, will
you.
- 04-30-2004, 01:10 PM #12DavyDEGuest
Re: Does SPCS charge for *2 activation?
"Bob Smith" <[email protected]> wrote in message
news:[email protected]...
>
> "Mike" <[email protected]> wrote in message
> news:[email protected]...
> > DavyDE wrote:
> > > "Nebby0007" <[email protected]> wrote in message
> > > news:[email protected]...
> > >
> > >>>There is no activation fee, whether
> > >>>you have a personal or business account.
> > >>
> > >>Well thats brand new then, but very welcome.
> > >
> > >
> > > This is not brand new to me. It has always been the case to my
> knowledge,
> > > even when i used to sell Sprint phones. i.e, existing customers under
> > > contract changing out phones (esn swap) were not accessed activation
> fees.
> > >
> > >
> >
> > Between September and November I had a few customers hit with this when
> > buying upgrade handsets from me.
> > -mike
>
> Did they get the activation charges credited off their accounts?
>
> Bob
>
>
Most of the customers who came back to me when they got their bill got
credited back by Sprint. I usually made sure that i kept on top of it.
- 04-30-2004, 02:20 PM #13Robert M.Guest
Re: Does SPCS charge for *2 activation?
In article <[email protected]>,
"DavyDE" <[email protected]> wrote:
> > Did they get the activation charges credited off their accounts?
> >
> > Bob
> >
> >
>
> Most of the customers who came back to me when they got their bill got
> credited back by Sprint. I usually made sure that i kept on top of it.
Only most? What position are you with SprintPCS that you can help some,
and not others? Whats wrong with a consistant policy??
- 04-30-2004, 02:22 PM #14Robert M.Guest
Re: Does SPCS charge for *2 activation?
In article <[email protected]>,
"DavyDE" <[email protected]> wrote:
>
> "Robert M." <[email protected]> wrote in message
> news:[email protected]...
> > In article <[email protected]>,
> > Mike <[email protected]> wrote:
> >
> > > DavyDE wrote:
> > > > "Nebby0007" <[email protected]> wrote in message
> > > > news:[email protected]...
> > > >
> > > >>>There is no activation fee, whether
> > > >>>you have a personal or business account.
> > > >>
> > > >>Well thats brand new then, but very welcome.
> > > >
> > > >
> > > > This is not brand new to me. It has always been the case to my
> knowledge,
> > > > even when i used to sell Sprint phones. i.e, existing customers under
> > > > contract changing out phones (esn swap) were not accessed activation
> fees.
> > > >
> > > >
> > >
> > > Between September and November I had a few customers hit with this when
> > > buying upgrade handsets from me.
> >
> >
> > I love it when the Sprint supporters can't agree.
> >
> > Davy says it never happens.
> >
> > Mike said it happened from Sept to November at least.
>
> If you would just be objective for a moment.....i meant that when i sold
> phones for Sprint....which is my personal experience, that there were not
> charging activation fees for existing customers. I'm not disputing anyone's
> experiences in that regard. Just try to be an objective individual, will
> you.
Fine but thats a step back from your original statement. Thank you.
- 04-30-2004, 02:44 PM #15Chris WarnerGuest
Re: Does SPCS charge for *2 activation?
I have been a Sprint customer for 6 or 7 years and have never been charged
an activation fee.
"Robert M." <[email protected]> wrote in message
news:[email protected]...
> In article <[email protected]>,
> "Chris Russell" <[email protected]> wrote:
>
> > If you were a current customer when you activated on *2, there should be
no
> > charge.
> >
> > Chris
>
> Nice try, thats not true. Any new phone for a non business customer is
> likely to get charged.
>
> Or do you have a new URL to prove different.
>
>
> Currently on the web site it says:
>
> Phone Activation Fee. You may be required to pay a non-refundable phone
> activation fee when you activate a new Number, have us switch a Number
> to a different phone, have your current Number changed, we activate a
> different phone on your existing account or your Service Plan says so.
>
>
> http://www.sprintpcs.com/common/popu...Privacy.html#8
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