frustraded! dropped calls/not able to call despite good reception

"Pat" <[email protected]> wrote in message
news:[email protected]...
> Wow! so many answers!
>
> Ok, so I need to go to the store and have my phone checked out.... How
> do they break?
> So far i have done no kinds of firmware/prl upgrades to it, how does
> one do that ?

You've already received answers on how a phone might break, so I'll pass
that one up. Regarding the firmware update, that has to be done at a local
SPCS store. You can check the current firmware version for your phones at
http://www.sprintpcsinfo.com/modules...showpage&pid=9

Updating the firmware on your phone could take you 20 to 30 minutes to get
it done. The PRL can be uploaded to the phone as well, when you are there,
or you can try doing it OTA (Over the air), if you are in an area with a
strong signal. Just dial *2 and the system should recognize if you need a
PRL update. Only takes a minute to do it.

If you know you have an outdated PRL, and the system doesn't recognize that
you need a new one, stay on the line and say PRL, when prompted. This will
get you to a CS rep, where you ask for all phones on your account to be
flagged for the upgrade. Once they are flagged, you can call *2 30 minutes
later, and it should go through and get updated on your phone.

Bob

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› See More: frustraded! dropped calls/not able to call despite good reception

O/Siris <0siris@sprîntpcs.com> wrote in message news:<[email protected]>...
> In article <[email protected]>,
> [email protected] says...
> > Wow! so many answers!
> >
> > Ok, so I need to go to the store and have my phone checked out.... How
> > do they break?
> > So far i have done no kinds of firmware/prl upgrades to it, how does
> > one do that ?
> >
> > Also, i am curious, what does *18 do?
> >
> >
> > thanks!
> >
>
> *18 re-registers your phone on the network, but it ALSO turns off a
> setting (whose name I forget) in the network that enables your phone
> to take and make calls outside its local calling area.

Duh.... I just tried *18 on a whim and it didnt really do anything...
does it mean it wont work now when i travel? How to reverse this ?





>
> How does it break? Do you know how small those circuit traces are
> inside a phone? It doesn't a lot of corrosion to break one. That's
> just one example.

In article <[email protected]>,
[email protected] (Pat) wrote:

> O/Siris <0siris@sprîntpcs.com> wrote in message
> news:<[email protected]>...
> > In article <[email protected]>,
> > [email protected] says...
> > > Wow! so many answers!
> > >
> > > Ok, so I need to go to the store and have my phone checked out.... How
> > > do they break?
> > > So far i have done no kinds of firmware/prl upgrades to it, how does
> > > one do that ?
> > >
> > > Also, i am curious, what does *18 do?
> > >
> > >
> > > thanks!
> > >
> >
> > *18 re-registers your phone on the network, but it ALSO turns off a
> > setting (whose name I forget) in the network that enables your phone
> > to take and make calls outside its local calling area.
>
> Duh.... I just tried *18 on a whim and it didnt really do anything...
> does it mean it wont work now when i travel? How to reverse this ?
>
>
>
>
>
> >
> > How does it break? Do you know how small those circuit traces are
> > inside a phone? It doesn't a lot of corrosion to break one. That's
> > just one example.

I'm having similar issues with a Sanyo 5400 which at least one Tech told
me is a known issue, documented on a website that is gotten to through
Sprint's intranet inside pinpoint.com.


4 Bars Signal
Phone gets Network Busy message : another identical model phone does not.
Calls that get through get dropped
Calls that are sustained have other party saying "You're Breaking up",
when you can hear them perfectly.

Allegedly they are working on a Free New replacement phone for me.