What Retention plans can I get?

"skyliner" <[email protected]> wrote in message
news:%HAtc.10363$n_6.1423@attbi_s53...
>
> Forgive the newbie question, but who do we call for "retention?" I'm on a
> plan that's...oh somewhere around six years old, and I figure its about
time
> to upgrade. And is that "Retention FAQ" pretty accurate?
>
> EC

It's pretty accurate, even though it's presented by our resident troll. As
to who you call, call *2 and say Cancel when prompted by Claire. You will be
sent to the retention department, who will be able to offer you a new plan,
starting on your next billing cycle. What will be offered is based on your
credit history, and your length of time with the company.

Sometimes it's good to change plans, and sometimes it's not, depending on a
number of factors and what is included on your old plan. Out of curiosity,
what $$ & minute plan are you one now, and what options are included? FIMF?
Are you going over your bucket of minutes? Also, which coverage are you in?

Bob

---

› See More: What Retention plans can I get?

"Bob Smith" <[email protected]> wrote in message
news:[email protected]...
>
> Sometimes it's good to change plans, and sometimes it's not, depending on
a
> number of factors and what is included on your old plan. Out of curiosity,
> what $$ & minute plan are you one now, and what options are included?
FIMF?
> Are you going over your bucket of minutes? Also, which coverage are you
in?


Lessee, if I remember correctly, $25.99 a month for 180 anytime mins +50 off
network minutes. Free long distance, of course, nationwide coverage. Not
sure what FIMF is? Generally I fit within that plan, although occasionally
when I'm travelling for a week at a time, I go over that. Although if I do
get something with more minutes, I might use them. Dunno.

Kinda embarassing having such an old plan, with what's out there these days.


EC

"skyliner" <[email protected]> wrote in message
news:m7Jtc.14354$Ly.8450@attbi_s01...
>
> "Bob Smith" <[email protected]> wrote in message
> news:[email protected]...
> >
> > Sometimes it's good to change plans, and sometimes it's not, depending
on
> a
> > number of factors and what is included on your old plan. Out of
curiosity,
> > what $$ & minute plan are you one now, and what options are included?
> FIMF?
> > Are you going over your bucket of minutes? Also, which coverage are you
> in?
>
>
> Lessee, if I remember correctly, $25.99 a month for 180 anytime mins +50
off
> network minutes. Free long distance, of course, nationwide coverage. Not
> sure what FIMF is? Generally I fit within that plan, although occasionally
> when I'm travelling for a week at a time, I go over that. Although if I do
> get something with more minutes, I might use them. Dunno.
>
> Kinda embarassing having such an old plan, with what's out there these
days.
>
>
> EC

That's an old plan. FIMF - First Incoming Minute Free. The next closest new
plan is the $35 for 300 minutes, with unlimited N & W starting at 9:00 PM.

Getting back to your original question, if you only occasionally go over, it
may not be in your best interest to change. Retention will not be able to
provide you any cheaper plans, save for what I mentioned above. The only
reason to call retention is if you plan to use more minutes than you current
do now.

There is one deal that may interest you, and that's if you've had your phone
number on the same phone for 18 months or longer. SPCS offers a $100 to $150
mail in rebate if you need to get a new phone. $100 if you commit to a one
year commitment, $150 if you commit to a 2 year commitment.

As you don't use Vision, you should look at Non-Vision phones, like the
Nokia 3588i or the Motorola V60v. If you do decide to upgrade your phone
with either of these models, all it should take is an ESN change, which
shouldn't cost you anything.

Bob

Hello ALL

Tell us if this sounds good to you. We where going to zap all our
lines last week After talking with them here is what they gave us

1200 mins for $60 for 3 phones Start time 7pm With LD NW
$5 bucks for off network roam
$5 Bucks to start at 7pm
$10 for Vision and picture pack on all phones
Free SMS

Total of 80$ Plus 20% off

From steve


On Fri, 28 May 2004 11:41:33 GMT, "Bob Smith"
<[email protected]> wrote:

>
>"skyliner" <[email protected]> wrote in message
>news:%HAtc.10363$n_6.1423@attbi_s53...
>>
>> Forgive the newbie question, but who do we call for "retention?" I'm on a
>> plan that's...oh somewhere around six years old, and I figure its about
>time
>> to upgrade. And is that "Retention FAQ" pretty accurate?
>>
>> EC
>
>It's pretty accurate, even though it's presented by our resident troll. As
>to who you call, call *2 and say Cancel when prompted by Claire. You will be
>sent to the retention department, who will be able to offer you a new plan,
>starting on your next billing cycle. What will be offered is based on your
>credit history, and your length of time with the company.
>
>Sometimes it's good to change plans, and sometimes it's not, depending on a
>number of factors and what is included on your old plan. Out of curiosity,
>what $$ & minute plan are you one now, and what options are included? FIMF?
>Are you going over your bucket of minutes? Also, which coverage are you in?
>
>Bob
>

Note: This post may contain mis*****ings, grammatical errors,
disorganized sentence structure, or may entirely lack a coherent
theme. These elements are natural to the process of writing, and will
only add to the overall beauty of the post.

"Steve" <[email protected]> wrote in message
news:[email protected]...
> Hello ALL
>
> Tell us if this sounds good to you. We where going to zap all our
> lines last week After talking with them here is what they gave us
>
> 1200 mins for $60 for 3 phones Start time 7pm With LD NW
> $5 bucks for off network roam
> $5 Bucks to start at 7pm
> $10 for Vision and picture pack on all phones
> Free SMS
>
> Total of 80$ Plus 20% off
>
> From steve

That's a hellava deal Steve ... Better than mine ...

Bob

Steve - what relationship do you have that gets the 20% off? I'd take the
deal you got and give up my FIMF - just need about 2000 / 2500 min for two
phones. George

"Steve" <[email protected]> wrote in message
news:[email protected]...
> Hello ALL
>
> Tell us if this sounds good to you. We where going to zap all our
> lines last week After talking with them here is what they gave us
>
> 1200 mins for $60 for 3 phones Start time 7pm With LD NW
> $5 bucks for off network roam
> $5 Bucks to start at 7pm
> $10 for Vision and picture pack on all phones
> Free SMS
>
> Total of 80$ Plus 20% off
>
> From steve
>
>

Hello

Relationship Good Q. 2 years of bad service in my area only. Our area
is over sold. We get lots of busys and drop calls. Thinking of canning
our service but this deal sounded nice. We keep all our service
tickets and all people we speak to all the time. Keep a very good log
Dates,Times,Call centers, People you speak to, and a very good paper
trail.

From steve

PS:: Forgot to tell you They didn't make us sign a 2 year contract. So
we can now get out anytime if things get out of hand. FREE TO GO
Anytime

On Sun, 30 May 2004 13:39:42 GMT, "Stud Muffin" <[email protected]>
wrote:

>Steve - what relationship do you have that gets the 20% off? I'd take the
>deal you got and give up my FIMF - just need about 2000 / 2500 min for two
>phones. George
>
>"Steve" <[email protected]> wrote in message
>news:[email protected]...
>> Hello ALL
>>
>> Tell us if this sounds good to you. We where going to zap all our
>> lines last week After talking with them here is what they gave us
>>
>> 1200 mins for $60 for 3 phones Start time 7pm With LD NW
>> $5 bucks for off network roam
>> $5 Bucks to start at 7pm
>> $10 for Vision and picture pack on all phones
>> Free SMS
>>
>> Total of 80$ Plus 20% off
>>
>> From steve
>>
>>
>

Note: This post may contain mis*****ings, grammatical errors,
disorganized sentence structure, or may entirely lack a coherent
theme. These elements are natural to the process of writing, and will
only add to the overall beauty of the post.