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- 07-08-2004, 11:12 AM #1MikeGuest
This happened a couple of times last week, and once or twice over the
weekend.
I get a call, and on my screen it says "Jack's cell" and when I answer
the call, its someone else. and they said "Oh sorry, wrong number"
This happened two times in a row. Then the third time, its Jack.
He said "I called twice, and someone else picked up."
Then it happened with someone else's also (Jen's cell, etc)
It seems like if someone makes a call to me, their call goes to
someone else, and someone else's call goes to me.
But the original persons number shows up, even though its not their
phone.
What could be the problem? I dont think they are Sprint
customers...maybe AT&T?
I have the Samsung 8600 (I think) its the flip phone, about 3 years
old.
Thanks
› See More: Wrong number Problem....Sprint's fault?
- 07-08-2004, 12:58 PM #2Røbert M.Guest
Re: Wrong number Problem....Sprint's fault?
In article <[email protected]>,
[email protected] (Mike) wrote:
> This happened a couple of times last week, and once or twice over the
> weekend.
>
> I get a call, and on my screen it says "Jack's cell" and when I answer
> the call, its someone else. and they said "Oh sorry, wrong number"
> This happened two times in a row. Then the third time, its Jack.
> He said "I called twice, and someone else picked up."
>
> Then it happened with someone else's also (Jen's cell, etc)
>
> It seems like if someone makes a call to me, their call goes to
> someone else, and someone else's call goes to me.
> But the original persons number shows up, even though its not their
> phone.
>
> What could be the problem? I dont think they are Sprint
> customers...maybe AT&T?
>
> I have the Samsung 8600 (I think) its the flip phone, about 3 years
> old.
>
> Thanks
Maybe its another of Larry's CDMA features.
- 07-09-2004, 12:10 AM #3O/SirisGuest
Re: Wrong number Problem....Sprint's fault?
In article <[email protected]>,=20
[email protected] says...
> This happened a couple of times last week, and once or twice over the
> weekend.
>=20
> I get a call, and on my screen it says "Jack's cell" and when I answer
> the call, its someone else. and they said "Oh sorry, wrong number"
> This happened two times in a row. Then the third time, its Jack.
> He said "I called twice, and someone else picked up."
>=20
> Then it happened with someone else's also (Jen's cell, etc)
>=20
> It seems like if someone makes a call to me, their call goes to
> someone else, and someone else's call goes to me.
> But the original persons number shows up, even though its not their
> phone.
>=20
> What could be the problem? I dont think they are Sprint
> customers...maybe AT&T?
>=20
> I have the Samsung 8600 (I think) its the flip phone, about 3 years
> old.
>=20
> Thanks
>=20
There has been talk of issues with some Lucent hardware (I think it's=20
Lucent's stuff. Could be Nortel) in routing calls in those areas in=20
which the applicable hardware is installed. We've been working with=20
the hardware provider (still think it's Lucent) to resolve it. That=20
could be the case here.
--=20
R=D8=DF
O/Siris
I work for Sprint PCS
I *don't* speak for them
- 07-11-2004, 10:53 AM #4L.e.i.s.aGuest
Re: Wrong number Problem....Sprint's fault?
"Mike" <[email protected]> wrote in message
news:[email protected]...
> This happened a couple of times last week, and once or twice over the
> weekend.
>
> I get a call, and on my screen it says "Jack's cell" and when I answer
> the call, its someone else. and they said "Oh sorry, wrong number"
> This happened two times in a row. Then the third time, its Jack.
> He said "I called twice, and someone else picked up."
>
> Then it happened with someone else's also (Jen's cell, etc)
>
> It seems like if someone makes a call to me, their call goes to
> someone else, and someone else's call goes to me.
> But the original persons number shows up, even though its not their
> phone.
>
> What could be the problem? I dont think they are Sprint
> customers...maybe AT&T?
>
> I have the Samsung 8600 (I think) its the flip phone, about 3 years
> old.
>
> Thanks
I had a call yesterday from someone having the exact same problem. I did a
trouble ticket, when it's closed I'll see what info it has on it. I'm off
until the 21st, though, so it will be awhile. You might just want to call in
and do your own ticket (unless you're the guy I talked yesterday, in which
case, Hi. )
Leisa
- 07-20-2004, 12:32 PM #5MikeGuest
Re: Wrong number Problem....Sprint's fault?
> I had a call yesterday from someone having the exact same problem. I did a
> trouble ticket, when it's closed I'll see what info it has on it. I'm off
> until the 21st, though, so it will be awhile. You might just want to call in
> and do your own ticket (unless you're the guy I talked yesterday, in which
> case, Hi. )
>
> Leisa
No, it wasnt me
Trouble ticket? I didnt know we could do that with Sprint.
But it hasnt happened again, just those couple of times a few weeks ago
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