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- 08-21-2004, 01:23 PM #1Scott StephensonGuest
http://money.cnn.com/2004/08/19/tech...lity/index.htm
Sprint PCS rated #1 in West and Northeast.
Wonder why Phil didn't post this? He lives and dies by JD Power.
What are you gonna ***** about now, Phil? They're making a profit and no
longer have the worst Customer Service.
› See More: JD Power Rates Sprint PCS Above Average in Overal Customer Service
- 08-21-2004, 01:34 PM #2Scott StephensonGuest
Re: JD Power Rates Sprint PCS Above Average in Overal Customer Service
"Scott Stephenson" <[email protected]> wrote in message
news:[email protected]...
>
http://money.cnn.com/2004/08/19/tech...lity/index.htm
>
> Sprint PCS rated #1 in West and Northeast.
>
> Wonder why Phil didn't post this? He lives and dies by JD Power.
>
> What are you gonna ***** about now, Phil? They're making a profit and no
> longer have the worst Customer Service.
>
>
Crap- wrong survey- this one is call quality. Sorry for the mistitle,
although I'm glad to see the high numbers in this category as well.
- 08-21-2004, 02:56 PM #3Steven J SobolGuest
Re: JD Power Rates Sprint PCS Above Average in Overal Customer Service
Scott Stephenson <[email protected]> wrote:
> http://money.cnn.com/2004/08/19/tech...lity/index.htm
>
> Sprint PCS rated #1 in West and Northeast.
>
> Wonder why Phil didn't post this? He lives and dies by JD Power.
>
> What are you gonna ***** about now, Phil? They're making a profit and no
> longer have the worst Customer Service.
Interesting. The do still need some work in the North Central and Mid-
Atlantic regions, but #1 in Northeast, #1 in West, #2 in Southwest and
#3 in Southeast.
Guess the CEO's directive to clean up CS really worked...
What shocks me: in the West, only ATT ranks below Verizon. OTOH, maybe
others are having the same problems I've recently had with VZW.
--
JustThe.net Internet & New Media Services, http://JustThe.net/
Steven J. Sobol, Geek In Charge / 888.480.4NET (4638) / [email protected]
PGP Key available from your friendly local key server (0xE3AE35ED)
Apple Valley, California Nothing scares me anymore. I have three kids.
- 08-21-2004, 03:18 PM #4Bob SmithGuest
Re: JD Power Rates Sprint PCS Above Average in Overal Customer Service
"Steven J Sobol" <[email protected]> wrote in message
news:[email protected]...
> Scott Stephenson <[email protected]> wrote:
> >
http://money.cnn.com/2004/08/19/tech...lity/index.htm
> >
> > Sprint PCS rated #1 in West and Northeast.
> >
> > Wonder why Phil didn't post this? He lives and dies by JD Power.
> >
> > What are you gonna ***** about now, Phil? They're making a profit and
no
> > longer have the worst Customer Service.
>
> Interesting. The do still need some work in the North Central and Mid-
> Atlantic regions, but #1 in Northeast, #1 in West, #2 in Southwest and
> #3 in Southeast.
>
> Guess the CEO's directive to clean up CS really worked...
>
> What shocks me: in the West, only ATT ranks below Verizon. OTOH, maybe
> others are having the same problems I've recently had with VZW.
Did you notice that Phillipe's provider, Cingular is below SPCS in every
region?
Bob ::LMAO at Phillipe right now::
- 08-21-2004, 03:21 PM #5desiGuest
Re: JD Power Rates Sprint PCS Above Average in Overal Customer Service
Did Phillipe ever say why he left Sprint (this time) and how he got out of
his contract? I remember he wrote something about Executive Services lying
to him and it was shortly after that he supposedly left but just wondering
why.
"Bob Smith" <[email protected]> wrote in message
news:5%[email protected]...
>
> "Steven J Sobol" <[email protected]> wrote in message
> news:[email protected]...
> > Scott Stephenson <[email protected]> wrote:
> > >
>
http://money.cnn.com/2004/08/19/tech...lity/index.htm
> > >
> > > Sprint PCS rated #1 in West and Northeast.
> > >
> > > Wonder why Phil didn't post this? He lives and dies by JD Power.
> > >
> > > What are you gonna ***** about now, Phil? They're making a profit and
> no
> > > longer have the worst Customer Service.
> >
> > Interesting. The do still need some work in the North Central and Mid-
> > Atlantic regions, but #1 in Northeast, #1 in West, #2 in Southwest and
> > #3 in Southeast.
> >
> > Guess the CEO's directive to clean up CS really worked...
> >
> > What shocks me: in the West, only ATT ranks below Verizon. OTOH, maybe
> > others are having the same problems I've recently had with VZW.
>
> Did you notice that Phillipe's provider, Cingular is below SPCS in every
> region?
>
> Bob ::LMAO at Phillipe right now::
>
>
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