activation fees, business accounts and more

hi all,

just received my first bill showing the changes in the account. basically i
went from a single line $30 pcs free and clear plan to fair and flexible $70
plan with additional $10 for the 3rd phone.

fun time deciphering the bill (changes, additional month advance, etc.) and
then i come along some activation fees. 2 in fact, one is credited (along
with the free phone), the other isn't?

i've searched back through some NG messages about it. some say they can,
others say they won't tell you but it's in the small print. i know i wasn't
told it when talking to the csr. i did get locked into a 2 year contract.

so, i'm wondering if this is correct, what others may have successfully done
to have it removed, and what this business account difference will make? did
i read correctly that on a bus. account the $36 fee is n/a?

tia,
parker

I'm not sure I get you. You already had a phone and you were charged an
activation fee for BOTH? (one being creditted?)

The 'free' phone is the add-a-phone?

They shouldn't have charged the activation fee for the first phone if you
already had it, the second activation fee should have been waived if you
locked in for another 2-years, but it depends on who you spoke to, and the
particular promo that you got the phone for free.

FYI, nothing is ever 'free'

The plan does sound right though.

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