Results 1 to 15 of 18
- 03-15-2005, 04:18 PM #1stevieGuest
Sprint just informed me that as of 10/2004, you cannot purchase equipment
protection plan unless you do so within 30 days of purchasing the new phone.
This was somewhat of a surprise since the phone is covered under
manufacturers warranty for one year. So you would be paying for double
coverage for a year except for theft coverage, which the manufacturers
warranty would not cover.
Kind of a disappointment because my phone is nearing a year old, and I
wanted to cover it for damage, malfunction, theft, etc. If it goes bad now,
I guess my best option would be EBAY.
Treo 600
› See More: equipment protection plan
- 03-15-2005, 05:04 PM #2TCSGuest
Re: equipment protection plan
On Tue, 15 Mar 2005 16:18:40 -0600, stevie <[email protected]> wrote:
>Sprint just informed me that as of 10/2004, you cannot purchase equipment
>protection plan unless you do so within 30 days of purchasing the new phone.
>This was somewhat of a surprise since the phone is covered under
>manufacturers warranty for one year. So you would be paying for double
>coverage for a year except for theft coverage, which the manufacturers
>warranty would not cover.
>Kind of a disappointment because my phone is nearing a year old, and I
>wanted to cover it for damage, malfunction, theft, etc. If it goes bad now,
>I guess my best option would be EBAY.
>Treo 600
It's a ripoff. Sprint will *not* replace your phone with a similarly equipped
model. They'll replace it with the same phone they give away for free to
new subscribers.
If you have any accessories such as a car charger, leather case, extra
batteries, etc., then the phone replacement plan is an especially bad ripoff
as you will not get an identical replacement. You'll get whatever sprint's
ERP feels like sending you.
- 03-15-2005, 05:20 PM #3BR549Guest
Re: equipment protection plan
"stevie" <[email protected]> wrote in message
news:[email protected]...
Sprint just informed me that as of 10/2004, you cannot purchase equipment
protection plan unless you do so within 30 days of purchasing the new phone.
This was somewhat of a surprise since the phone is covered under
manufacturers warranty for one year. So you would be paying for double
coverage for a year except for theft coverage, which the manufacturers
warranty would not cover.
Kind of a disappointment because my phone is nearing a year old, and I
wanted to cover it for damage, malfunction, theft, etc. If it goes bad now,
I guess my best option would be EBAY.
Treo 600
That's unfortunate because that is an expensive phone. Like any extended
warranty your taking your chances. Just replying to say that I totally
disagree with TCS's comments on the equipment replacement plan. When my
Sprint TP2200 failed, I got the exact same phone as a replacement. A year
or so after when the replacement failed I received a brand new Sanyo RL7200
(not given away free to new subscribers at the time) and I was thrilled at
getting it as an upgrade. I just recently had problems with the RL7200 and
they replaced it with a brand new Sanyo RL7300, it retails for $279 and
still costs $99 for new subscribers.
- 03-15-2005, 10:05 PM #4ZJ DriverGuest
Re: equipment protection plan
"BR549" <[email protected]> wrote in message
news:[email protected]...
> "stevie" <[email protected]> wrote in message
> news:[email protected]...
> Sprint just informed me that as of 10/2004, you cannot purchase equipment
> protection plan unless you do so within 30 days of purchasing the new
phone.
>
> This was somewhat of a surprise since the phone is covered under
> manufacturers warranty for one year. So you would be paying for double
> coverage for a year except for theft coverage, which the manufacturers
> warranty would not cover.
>
> Kind of a disappointment because my phone is nearing a year old, and I
> wanted to cover it for damage, malfunction, theft, etc. If it goes bad
now,
> I guess my best option would be EBAY.
>
> Treo 600
>
> That's unfortunate because that is an expensive phone. Like any extended
> warranty your taking your chances. Just replying to say that I totally
> disagree with TCS's comments on the equipment replacement plan. When my
> Sprint TP2200 failed, I got the exact same phone as a replacement. A year
> or so after when the replacement failed I received a brand new Sanyo
RL7200
> (not given away free to new subscribers at the time) and I was thrilled at
> getting it as an upgrade. I just recently had problems with the RL7200
and
> they replaced it with a brand new Sanyo RL7300, it retails for $279 and
> still costs $99 for new subscribers.
The replacement plan indicates that they have to give you a phone of like
kind and quality. They may TRY to give you something lower on the food
chain, but accepting that is up to you.
-F
- 03-16-2005, 11:09 AM #5Guest
Re: equipment protection plan
>On Tue, 15 Mar 2005 16:18:40 -0600, stevie <[email protected]> wrote:
>>Sprint just informed me that as of 10/2004, you cannot purchase equipment
>>protection plan unless you do so within 30 days of purchasing the new phone.
>
>>This was somewhat of a surprise since the phone is covered under
>>manufacturers warranty for one year. So you would be paying for double
>>coverage for a year except for theft coverage, which the manufacturers
>>warranty would not cover.
>
>>Kind of a disappointment because my phone is nearing a year old, and I
>>wanted to cover it for damage, malfunction, theft, etc. If it goes bad now,
>>I guess my best option would be EBAY.
>
>>Treo 600
On Tue, 15 Mar 2005 17:04:38 -0600, TCS
<[email protected]> wrote:
>It's a ripoff. Sprint will *not* replace your phone with a similarly equipped
>model. They'll replace it with the same phone they give away for free to
>new subscribers.<snip>
I've handled over a dozen replacements over three years for 20 users. Every
time, we have gotten _at_least_ the original PDA Phone we started with, and
in two cases out of 13, we got _better_ (SPH-i500 instead of the SPH-i330).
Perhaps you could source your allegations, and provide specifics?
Thank you kindly.
--
The TSA is a test. It is only a test......
"Find out just what people will submit to, and you have found out the exact amount of injustice and wrong which will be imposed upon them; and these will continue until they are resisted with either words or blows, or with both. The limits of tyrants are prescribed by the endurance of those whom they oppress." -- Frederick Douglass, August 4, 1857.
John Bartley, K7AAY, PDX OR USA, Opinions mine.
- 03-16-2005, 11:41 AM #6BR549Guest
Re: equipment protection plan
"ZJ Driver" <[email protected]> wrote in message
news:[email protected]...
"BR549" <[email protected]> wrote in message
news:[email protected]...
> "stevie" <[email protected]> wrote in message
> news:[email protected]...
> Sprint just informed me that as of 10/2004, you cannot purchase equipment
> protection plan unless you do so within 30 days of purchasing the new
phone.
>
> This was somewhat of a surprise since the phone is covered under
> manufacturers warranty for one year. So you would be paying for double
> coverage for a year except for theft coverage, which the manufacturers
> warranty would not cover.
>
> Kind of a disappointment because my phone is nearing a year old, and I
> wanted to cover it for damage, malfunction, theft, etc. If it goes bad
now,
> I guess my best option would be EBAY.
>
> Treo 600
>
> That's unfortunate because that is an expensive phone. Like any extended
> warranty your taking your chances. Just replying to say that I totally
> disagree with TCS's comments on the equipment replacement plan. When my
> Sprint TP2200 failed, I got the exact same phone as a replacement. A year
> or so after when the replacement failed I received a brand new Sanyo
RL7200
> (not given away free to new subscribers at the time) and I was thrilled at
> getting it as an upgrade. I just recently had problems with the RL7200
and
> they replaced it with a brand new Sanyo RL7300, it retails for $279 and
> still costs $99 for new subscribers.
The replacement plan indicates that they have to give you a phone of like
kind and quality. They may TRY to give you something lower on the food
chain, but accepting that is up to you.
As I am not the one having the problem, why would you explain the
replacement plan procedure to me.
- 03-16-2005, 03:50 PM #7TCSGuest
Re: equipment protection plan
On Wed, 16 Mar 2005 17:09:17 GMT, [email protected] <[email protected]> wrote:
>On Tue, 15 Mar 2005 17:04:38 -0600, TCS
><[email protected]> wrote:
>>It's a ripoff. Sprint will *not* replace your phone with a similarly equipped
>>model. They'll replace it with the same phone they give away for free to
>>new subscribers.<snip>
>I've handled over a dozen replacements over three years for 20 users. Every
>time, we have gotten _at_least_ the original PDA Phone we started with, and
>in two cases out of 13, we got _better_ (SPH-i500 instead of the SPH-i330).
>Perhaps you could source your allegations, and provide specifics?
My own experience and others reported on this newsgroup.
- 03-17-2005, 09:44 AM #8Isaiah BeardGuest
Re: equipment protection plan
TCS wrote:
>
>>Perhaps you could source your allegations, and provide specifics?
>
> My own experience and others reported on this newsgroup.
Certainly not MY experience. I had to use ERP once and got the exact
some phone I had prior.
--
E-mail fudged to thwart spammers.
Transpose the c's and a's in my e-mail address to reply.
- 03-17-2005, 02:40 PM #9TCSGuest
Re: equipment protection plan
On Thu, 17 Mar 2005 10:44:36 -0500, Isaiah Beard <[email protected]> wrote:
>TCS wrote:
>>
>>>Perhaps you could source your allegations, and provide specifics?
>>
>> My own experience and others reported on this newsgroup.
>Certainly not MY experience. I had to use ERP once and got the exact
>some phone I had prior.
My mp3 player phone was replaced with a defective entry level phone that
couldn't keep the phone list sorted in alphabetical order. Ditto for it's
replacement. After the second phone I told them NOT to send me the same
defective model, so they sent me another. The only thing the replacement
phones had in common with my original phone was the brand name.
When I reported my experience in this newsgroup a couple of years ago,
I heard at least 4 similar horror stories.
Instead of spending $96 over two years, I would have been better off buying
a $30 phone on ebay.
- 03-18-2005, 06:16 AM #10Jerome ZelinskeGuest
Re: equipment protection plan
The one time I used it, since my model was no longer available, they
gave me a choice of three phones, and they replaced my accessories.
- 03-18-2005, 08:47 AM #11TCSGuest
Re: equipment protection plan
On Fri, 18 Mar 2005 12:16:49 GMT, Jerome Zelinske <[email protected]> wrote:
> The one time I used it, since my model was no longer available, they
>gave me a choice of three phones, and they replaced my accessories.
Somehow I don't believe you.
- 03-18-2005, 10:12 AM #12Isaiah BeardGuest
Re: equipment protection plan
TCS wrote:
> On Fri, 18 Mar 2005 12:16:49 GMT, Jerome Zelinske <[email protected]> wrote:
>> The one time I used it, since my model was no longer available, they
>>gave me a choice of three phones, and they replaced my accessories.
>
>
> Somehow I don't believe you.
This may shock you, but just because YOU may have had a bad experience
at one point, that does not mean that everyone else will always have a
bad experience with the same group.
--
E-mail fudged to thwart spammers.
Transpose the c's and a's in my e-mail address to reply.
- 03-18-2005, 11:36 AM #13TCSGuest
Re: equipment protection plan
On Fri, 18 Mar 2005 11:12:01 -0500, Isaiah Beard <[email protected]> wrote:
>TCS wrote:
>> On Fri, 18 Mar 2005 12:16:49 GMT, Jerome Zelinske <[email protected]> wrote:
>>> The one time I used it, since my model was no longer available, they
>>>gave me a choice of three phones, and they replaced my accessories.
>>
>>
>> Somehow I don't believe you.
>This may shock you, but just because YOU may have had a bad experience
>at one point, that does not mean that everyone else will always have a
>bad experience with the same group.
I talked with 6 ERP operators and they all said that they *never* replace
accessories. They said they couldn't if they wanted to; they don't keep
any in stock. The phones I received were stripped. They didn't even have
an instruction manual. Phone. Battery. Nothing else.
I sooner believe you're lying than 6 ERP service reps.
- 03-18-2005, 12:21 PM #14Bob SmithGuest
Re: equipment protection plan
"TCS" <[email protected]> wrote in message
news:[email protected]...
> On Fri, 18 Mar 2005 11:12:01 -0500, Isaiah Beard
<[email protected]> wrote:
> >TCS wrote:
> >> On Fri, 18 Mar 2005 12:16:49 GMT, Jerome Zelinske
<[email protected]> wrote:
>
> >>> The one time I used it, since my model was no longer available, they
> >>>gave me a choice of three phones, and they replaced my accessories.
> >>
> >>
> >> Somehow I don't believe you.
>
> >This may shock you, but just because YOU may have had a bad experience
> >at one point, that does not mean that everyone else will always have a
> >bad experience with the same group.
>
> I talked with 6 ERP operators and they all said that they *never* replace
> accessories. They said they couldn't if they wanted to; they don't keep
> any in stock. The phones I received were stripped. They didn't even have
> an instruction manual. Phone. Battery. Nothing else.
>
> I sooner believe you're lying than 6 ERP service reps.
JFTR, Isaiah has a very good reputation here, and what he said was right on
.... Lots of folks have posted here, and have been able to get replacement
accessories, when a replacement phone was a different model to where the
original accessories wouldn't work.Just look what Jerome mentioned in this
thread.
I'll take anything Isaiah says here, over any of your insults posted here.
Bob
- 03-19-2005, 01:23 AM #15Jerome ZelinskeGuest
Re: equipment protection plan
I had a Q phone which I purchased from RadioShack, it came with a car
charger. I also purchased from Sprint PCS two extended batteries, and a
leather case.
When I filed the insurance claim, they did not have any Q phones, so
they offered me a choice between a Touchpoint, a Samsung (which I chose)
and one other I don't recall. They also sent me a leather case, a car
charger and one extended battery, which was OK since the batteries
lasted a lot longer than the Q batteries.
Similar Threads
- Verizon
- Cingular
- alt.cellular.sprintpcs
- For Sale/Wanted
Recover scammed cryptocurrency
in Samsung