Retention incentive - supposedly!!

"C M" <[email protected]> wrote in message
news:[email protected]...
> Thanks Bob. I am sure that whenever you want to add or remove something
> from your plan, Sprintpcs almost always bind you to a new contract.

No not at all. If I want to remove any of my options to my plan, PCS2PCS,
F&CA or Vision, I can do it without any additional commitment. As for adding
any additional options, the only one I'm aware, to where I would have to
extend my contract would be the 7:00 PM N & W option.

> You
> mean to tell us that when you negotiated and got that lovely plan they
> did not make you sign at least a 1 year contract?

No, I'm not saying that at all. I had to commit to a 2 year contract, but I
don't mind as I have had great coverage no matter where I go.

> The plan that you
> have includes 3 phones and that is what we need. However, we do not
> really need the vision plan.

That's ok. You can cancel that option before the free 2 month option is
over.

> As for our phones, which btw are Samsung sch 350, they are still going
> strong. We had all the accessories plus we each have the extended
> batteries. They do last for at least 4 days.
> I will try my luck with Sprint and see what happens. If not I will be
> forced to change to Verizon since I can get at least 2 free phones and
> cost of plans are comparable to Sprint if I do not get any retention
> specials from Sprint.

That's the issue to bring up to SPCS CS. Tell that you are happy with the
coverage, but that you've been checking out other wireless providers. Give
the rep the details and ask whether they can match the offers. You will have
to commit to a 2 year contract, but if coverage and service has been OK,
that should be no problem. When you call up SPCS, tell Claire ... "Cancel
Service". It should bring you to someone who has some authorization to wheel
and deal. By the way, on the third phone, as that would be adding a new line
to the account, that phone should qualify for an instant $150 credit off a
new phone.

Bob

---

› See More: Retention incentive - supposedly!!

"C M" <[email protected]> wrote in message
news:[email protected]...
> HUh? I am on the East Coast. The clock looks correct to me.
>
> John Richards wrote:
> > CM, Your computer's clock is running three hours fast.

Then you've got it set for the wrong time zone, as you are 3 hours off.

Bob

"C M" <[email protected]> wrote in message
news:9%[email protected]...
> Ooops. Ok fixed now. So embarassing. Thanks guys.

Actually, you don't. You've got it set for Mountain Time Zone, per the below
header from your post. You are off by 4 hours ... Check and see if your
computer's clock is set to go with DST as well.

Bob

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From: C M <[email protected]>
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Newsgroups: alt.cellular.sprintpcs
Subject: Re: Retention incentive - supposedly!!
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I had a plan 5/6 years ago(no contract) for $30 300 mins., 1 for me and
1 for my wife. Then 1 year ago, after reading this newsgroup I called
and said that we have been a good customer for 4 years(no contract) and
could we please have Free Nights and Weekends. We had to sign a 1 year
contract ( I would get free pcs to pcs if we sign 2years contract)but we
get free nights and weekends starting at 8pm, lost our free first
incoming minute and the customer rep. gave us a 5% dicount which I was
not even aware of at that time.

So our dilemma currently is that our son who is now a teenager needs a
cellphone. I do not want to lose the F Nt&Wkend starting at 8pm nor the
great discount . Like one of the previous post, we will run the
phones down to the ground to keep such a cheap plan (our phones are
almost antiques from 6 years ago). I sent an email to customer service
but got no reply. Think I can ask for the plan that Bob Smith has? We
need 3 phones.

Michael Raphael wrote:
> I received a letter from Sprint telling me that I'm such a good, long
> time customer that I would receive a 5% discount off my service if I
> signed up for two years again.
> My contract ended last November and this is the first offer for renewal.
>
> The letter stated the offer was good until 04/10/05, so I was kind of
> surprised when I called this afternoon and the recording said the time
> for the offer was over.
>
> Maybe, I should tell them that we turned the clocks ahead one hour
> yesterday, not one week...........
>
> Is this typical?
>
> Mike

Thanks Bob. I am sure that whenever you want to add or remove something
from your plan, Sprintpcs almost always bind you to a new contract. You
mean to tell us that when you negotiated and got that lovely plan they
did not make you sign at least a 1 year contract? The plan that you
have includes 3 phones and that is what we need. However, we do not
really need the vision plan.
As for our phones, which btw are Samsung sch 350, they are still going
strong. We had all the accessories plus we each have the extended
batteries. They do last for at least 4 days.
I will try my luck with Sprint and see what happens. If not I will be
forced to change to Verizon since I can get at least 2 free phones and
cost of plans are comparable to Sprint if I do not get any retention
specials from Sprint.

Bob Smith wrote:
> "C M" <[email protected]> wrote in message
> news[email protected]...
>
>>I had a plan 5/6 years ago(no contract) for $30 300 mins., 1 for me and
>>1 for my wife. Then 1 year ago, after reading this newsgroup I called
>>and said that we have been a good customer for 4 years(no contract) and
>>could we please have Free Nights and Weekends. We had to sign a 1 year
>>contract ( I would get free pcs to pcs if we sign 2years contract)but we
>>get free nights and weekends starting at 8pm, lost our free first
>>incoming minute and the customer rep. gave us a 5% dicount which I was
>>not even aware of at that time.
>>
>>So our dilemma currently is that our son who is now a teenager needs a
>>cellphone. I do not want to lose the F Nt&Wkend starting at 8pm nor the
>> great discount . Like one of the previous post, we will run the
>>phones down to the ground to keep such a cheap plan (our phones are
>>almost antiques from 6 years ago). I sent an email to customer service
>>but got no reply. Think I can ask for the plan that Bob Smith has? We
>>need 3 phones.
>
>
> CM - I was able to negotiate a customized retention plan. I doubt whether
> SPCS would be so lenient as your costs are a lot lower than mine were
> originally. If you can negotiate the same plan, SPCS will bind you for an
> additional two years.
>
> I'm guessing that you combined both phones onto one account, with the new
> plan you changed to. It shouldn't be a problem to add a phone for $20/ more
> a month. If you need find you need to add more minutes, you should be able
> to bump your plan up to the next level.
>
> As to those old phones you have, I'm glad to hear they are still working. In
> saying that, you will be spending more money on them to replace the
> batteries. You might as well bite the bullet and get new phones, instead of
> throwing more money into the old phones. You will get more battery life with
> the new phones, and possibly better coverage.
>
> If you think you will have a chance to negotiate a new plan, you might as
> well as the rep if they can throw in the phone rebates at the same time,
> without extending your AA to an additional 2 years over and above the plan
> change commitment.
>
> Good luck and let us know how you do.
>
> Bob
>
>
>
>

HUh? I am on the East Coast. The clock looks correct to me.

John Richards wrote:
> CM, Your computer's clock is running three hours fast.

Ooops. Ok fixed now. So embarassing. Thanks guys.

Notan wrote:
> C M wrote:
>
>>HUh? I am on the East Coast. The clock looks correct to me.
>
>
> Is your time zone set correctly?
>
> Notan

Is your ISP on Mountain Standard Time?
That's what's showing in your message headers.

"C M" <[email protected]> wrote in message news:%[email protected]...
> Thanks guys for noticing that my clock was off. You guys are sharp. lol
> After fixing it numerous times, I hope this is correct now.
>
> Bob Smith wrote:
>> "C M" <[email protected]> wrote in message
>> news:[email protected]...
>>
>>>HUh? I am on the East Coast. The clock looks correct to me.
>>>
>>>John Richards wrote:
>>>
>>>>CM, Your computer's clock is running three hours fast.
>>
>>
>> Then you've got it set for the wrong time zone, as you are 3 hours off.
>>
>> Bob
>>
>>

C M wrote:
>
> Thanks guys for noticing that my clock was off. You guys are sharp. lol
> After fixing it numerous times, I hope this is correct now.

You're not even close! <g>

- Right-click on your system tray clock.

- Select "Adjust Date/Time"

- Make sure your date and time are correct.

- Click on the "Time Zone" tab.

- Select "(GMT-05:00) Eastern Time (US and Canada)"

- Tick "Automatically adjust clock for daylight saving changes"

- Hit "OK"

Notan

Yep, it's correct now. Your PC's time & zone now agree with
the time stamp of your ISP's server.

--
John Richards


"C M" <[email protected]> wrote in message news:%[email protected]...
> Thanks guys for noticing that my clock was off. You guys are sharp. lol
> After fixing it numerous times, I hope this is correct now.

John Richards wrote:
>
> Yep, it's correct now. Your PC's time & zone now agree with
> the time stamp of your ISP's server.

Then why is his post appearing tomorrow evening??? <g>

Notan

Hmmm how about now??

Bob Smith wrote:
> "C M" <[email protected]> wrote in message
> news:[email protected]...
>
>>HUh? I am on the East Coast. The clock looks correct to me.
>>
>>John Richards wrote:
>>
>>>CM, Your computer's clock is running three hours fast.
>
>
> Then you've got it set for the wrong time zone, as you are 3 hours off.
>
> Bob
>
>

"Notan" <[email protected]> wrote in message
news:[email protected]...
> John Richards wrote:
> >
> > Yep, it's correct now. Your PC's time & zone now agree with
> > the time stamp of your ISP's server.
>
> Then why is his post appearing tomorrow evening??? <g>
>
> Notan

Maybe CM is a time traveler ... <eg>

Bob

"Notan" <[email protected]> wrote in message news:[email protected]...
> John Richards wrote:
>>
>> Yep, it's correct now. Your PC's time & zone now agree with
>> the time stamp of your ISP's server.
>
> Then why is his post appearing tomorrow evening??? <g>

News readers sort posts by thread, then by 'sent' time stamp.
The 'sent' time is taken from the poster's PC clock. So what
appeared to be CM's last post was actually an earlier post where
he had not yet made the proper correction.

--
John Richards

Thanks guys for noticing that my clock was off. You guys are sharp. lol
After fixing it numerous times, I hope this is correct now.

Bob Smith wrote:
> "C M" <[email protected]> wrote in message
> news:[email protected]...
>
>>HUh? I am on the East Coast. The clock looks correct to me.
>>
>>John Richards wrote:
>>
>>>CM, Your computer's clock is running three hours fast.
>
>
> Then you've got it set for the wrong time zone, as you are 3 hours off.
>
> Bob
>
>