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  1. #1
    vision63
    Guest
    I have a Sanyo RL-4920 phone which I love to death.

    Suddenly today, the phone started turning itself off and on, recording
    voice data messages. There's nothing I can do about it because the
    keypad will not respond to anything. The volume up and down keys will
    activate (sometimes) the voice data. When it's on the only way to turn
    it off is to remove the battery. It's like a ghost has taken over.

    I bought the original phone on December 4th '04 and had to return it for
    this very reason in February. It took them 4 days to locate a refurb to
    exchange with. Now the refurb is doing the exact same thing.

    I treat my phones with kid gloves and other than this, I consider this
    the best cell phone I've ever had. Great signal strength and a very long
    lasting battery.

    Anyone else have this problem? Know what to do about it other than take
    it to Sprint?

    thanks

    v63



    See More: Sanyo 4920 Problems. Turns self off, keypad unresponsive. 2nd time. Ugh.




  2. #2
    Bob Smith
    Guest

    Re: Sanyo 4920 Problems. Turns self off, keypad unresponsive. 2nd time. Ugh.


    "vision63" <[email protected]> wrote in message
    news:[email protected]...
    >I have a Sanyo RL-4920 phone which I love to death.
    >
    > Suddenly today, the phone started turning itself off and on, recording
    > voice data messages. There's nothing I can do about it because the
    > keypad will not respond to anything. The volume up and down keys will
    > activate (sometimes) the voice data. When it's on the only way to turn
    > it off is to remove the battery. It's like a ghost has taken over.
    >
    > I bought the original phone on December 4th '04 and had to return it for
    > this very reason in February. It took them 4 days to locate a refurb to
    > exchange with. Now the refurb is doing the exact same thing.
    >
    > I treat my phones with kid gloves and other than this, I consider this
    > the best cell phone I've ever had. Great signal strength and a very long
    > lasting battery.
    >
    > Anyone else have this problem? Know what to do about it other than take
    > it to Sprint?
    >
    > thanks
    >
    > v63


    The only thing you can do is to take it to your local SPCS store and show
    them the problem and mention that it happened on your prior model as well.

    Bob





  3. #3
    Jack S.
    Guest

    Re: Sanyo 4920 Problems. Turns self off, keypad unresponsive. 2nd time. Ugh.

    vision63 <[email protected]> wrote:

    >Anyone else have this problem? Know what to do about it other than take
    >it to Sprint?


    No, but as a 4920 owner myself I'm very interested in what you find
    out. I bought mine in January and have had nothing like that happen.

    What software version does your phone have? Mine is 1.011SP and the
    hardware is 0201.





  4. #4
    Tinman
    Guest

    Re: Sanyo 4920 Problems. Turns self off, keypad unresponsive. 2nd time. Ugh.

    vision63 wrote:
    > I have a Sanyo RL-4920 phone which I love to death.
    >


    Most folks do like it. I had a 4900 at the launch of Vision, and thought
    the reception was great (it's just that the speed, as in Vision's speed,
    kinda sucked--the 4920 is improved).


    >
    > Anyone else have this problem?


    Yes. But only after immersing the phone in water for a few minutes.
    Thankfully it was a swimming pool and not a... err, won't go there. Even
    so, after removing the battery and placing the phone in the oven for
    20-minutes (wrapped in a towel) at 225 degrees; and then letting it sit
    overnight, the phone worked fine. If it wasn't for the off-center entry,
    and slightly above average splash, I would have given it a 9.3 for the
    dive, and a 10 for the recovery.


    --
    Mike





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