SIM Cards & Connection Quality

"Jack Zwick" <[email protected]> wrote in message
news:[email protected]...
> In article <[email protected]>,
> "Bob Smith" <[email protected]> wrote:
>
> > What a hypocrite you are. You are hardly the one to talk about
> > truth, Inquiring minds want to know ...
>
> And your insults change the FACT that SPRINTPCS is rated worst for
> Customer Service how?

The truth about you hurts ... doesn't it Phillipe? Come on, fess up, be
truthful yourself for a change and tell us why you think it's necessary to
change your id so much ... and why you have such a hate and an agenda
against SPCS?

Did you work for them and get canned?

Bob

---

› See More: SIM Cards & Connection Quality

In article <[email protected]>,
"Bob Smith" <[email protected]> wrote:

>
> "Jack Zwick" <[email protected]> wrote in message
> news:[email protected]...
> > In article <[email protected]>,
> > "Bob Smith" <[email protected]> wrote:
> >
> > > What a hypocrite you are. You are hardly the one to talk about
> > > truth, Inquiring minds want to know ...
> >
> > And your insults change the FACT that SPRINTPCS is rated worst for
> > Customer Service how?
>
> The truth about you hurts

No, the TRUTH about SPTRINTPCS hurts a shill like you apparently:

J.D. Power EVERY Year rates SprintPCS worst for Customer Service. Sprint
must be doing something wrong.

- CSRs (on the "800" line) with strict handle time limits (6 minutes
average)

- CSRs with upsell quotas - must sell contracts, "Vision" or something

- CSRs that get downgraded if a call has to be escalated,
so they often refuse to do so. No one knows how to
activate "ReadyLink".

- Long hold times for phone calls - slightly better in 2005, still long.

- 24/7 phone support is History

- CSRs that tell you what they think you want to hear
to rush you off the phone.

- Serious grief in getting rebates for many people

- Internet connectivity deteriorating as its oversold.

- Secret "don't ask - Don't tell" policy of using cellphone
as modem.

- Secret Warranties - Recalls that you don't know about
unless you complain to the right person at
right time.

- Stores where firmware upgrades require leaving your phone all day,
and then often finding out nothing was done.

- Network changes causing loss of coverage used as excuse to sell you
new phone with new 2 year contract.

-- Selling off Towers to artificially bolster P/L statements.

=================

Back years ago when I signed up for Sprint, plans were less expensive,
phones were less expensive, no contract was required, you got FIMF,
and 24/7 phone support. Quality Nokia and Motorola phones. Now its
mainly poor reception Samsung phones, and overheating self-destroying
Sanyo phones. Today you can download 3 ringtones to a Sprint Sanyo 7300,
but a similarly priced GSM Motorola v400 will accept over 830. Sprint
promises to eliminate deadzones, many of which still exist 5 years later.

Bit by bit it's all deteriorated, and SprintPCS now richly deserves its
rating from J.D. Power of WORST CUSTOMER SERVICE of the major carriers.

"Jack Zwick" <[email protected]> wrote in message
news:[email protected]...
> In article <[email protected]>,
> "Bob Smith" <[email protected]> wrote:
>
> >
> > "Jack Zwick" <[email protected]> wrote in message
> > news:[email protected]...
> > > In article <[email protected]>,
> > > "Bob Smith" <[email protected]> wrote:
> > >
> > > > What a hypocrite you are. You are hardly the one to talk about
> > > > truth, Inquiring minds want to know ...
> > >
> > > And your insults change the FACT that SPRINTPCS is rated worst for
> > > Customer Service how?
> >
> > The truth about you hurts
>
> No, the TRUTH about SPTRINTPCS hurts a shill like you apparently:

<snipped>

So, avoiding the questions as usual Phillipe? I'm no shill for SPCS, as you
well know.

Why do you expect anyone to listen to you, what with your past! You talk
about honesty, yet you can't follow the same principles, just by making a
simple statement on why you have this agenda against SPCS or feel the need
to change your id sooooooooooo many times.

You harp on Christian values, and fail to follow any other them. There is
one word to describe you ... and that's "Hypocrite"

Fess up Phillipe. Tell us why ... truthfully. Otherwise, no one will believe
anything you say.

Bob.

Bob Smith wrote:
> "Jack Zwick" <[email protected]> wrote in message
>> And your insults change the FACT that SPRINTPCS is rated worst for
>> Customer Service how?
>
> The truth about you hurts ... doesn't it Phillipe? Come on, fess up,
> be truthful yourself for a change and tell us why you think it's
> necessary to change your id so much ... and why you have such a hate
> and an agenda against SPCS?
>
> Did you work for them and get canned?

Ya think? Seriously though, I don't wish anyone ill will, not even
Phillipe and company. But it would be nice if someone headed over to
alt.food.mcdonalds to at least warn them of what to expect.


--
Mike | A much wittier reply came to mind immediately
| after I clicked the 'Send' button.

In article <[email protected]>,
"Tinman" <[email protected]> wrote:

> Ya think? Seriously though, I don't wish anyone ill will, not even
> Phillipe and company. But it would be nice if someone headed over to
> alt.food.mcdonalds to at least warn them of what to expect.

Has Smith been collecting his SprintPCS payoffs there?

"Jack Zwick" <[email protected]> wrote in message
news:[email protected]...
> In article <[email protected]>,
> "Tinman" <[email protected]> wrote:
>
> > Ya think? Seriously though, I don't wish anyone ill will, not even
> > Phillipe and company. But it would be nice if someone headed over to
> > alt.food.mcdonalds to at least warn them of what to expect.
>
> Has Smith been collecting his SprintPCS payoffs there?

I am LMAO with this comment, considering your alleged Christian background
and the amount of lies that you spread around. Tell me, do you ever feel a
flinch every time you lie with these false allegations?

No ... I didn't think so.

Bob

Jack Zwick wrote:
> In article <TCuee.16148$_K.13704@fed1read03>,
> "Mij Adway" <[email protected]> wrote:
>
>
>>Whenever I call Sprint I always get excellent customer service.
>
>
> Anecdotal evidence counts for nothing.

Well then, the JD power reports count for nothing. Those reports are
based on customer experiences; anecdotal evidence.

--
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Mij Adway wrote:
> Jack,
>
> What is your purpose in the group? Are you a Troll or do you have some
> personal vendetta against Sprint?


Mij, thank you for that observation. You are correct, Jack Zwick, aka
phillipe and a dozen other false identities, is indeed a troll with a
vendetta. I'm just glad you claim to the conclusion without any of us
saying it; it proves us right.


--
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Transpose the c's and a's in my e-mail address to reply.

Jack Zwick wrote:

>>http://www.jdpa.com/pdf/2004085.pdf
>>
>>
>>Looks like your favorite source has proven you wrong.

> That is not a report on Customer Service.

Nice one. The facts are presented to you in black and white, and you
flatly deny its existence. Way to go troll. Are you and Comical Ali,
the former Iraq Information Minister, related by any chance?

By the way, you can click on various regions in the US in customers
service ratings on the JD power website, and you will find that Sprint
PCS is NOT consistenyl rated worst. In fact, NONE of the carriers have
a consistent worst rating. They all tend to fair, once the geographic
regions are compared against each other, about average: some rate best
in some palces, some rate worst in others.


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In article <[email protected]>,
Isaiah Beard <[email protected]> wrote:

> Jack Zwick wrote:
>
> >>http://www.jdpa.com/pdf/2004085.pdf
> >>
> >>
> >>Looks like your favorite source has proven you wrong.
>
> > That is not a report on Customer Service.
>
> Nice one. The facts are presented to you in black and white, and you
> flatly deny its existence. Way to go troll. Are you and Comical Ali,
> the former Iraq Information Minister, related by any chance?

Typically cellular shill obfuscation. SprintPCS Customer Service is
always rated worst, so you present a survey on something else.

Get proven wrong and settle the argument by calling the person proving
you wrong a troll.

P L O N K

Bob Smith wrote:

> You harp on Christian values,

I forget which one of the Ten Commandments says "Thou shalt not bear false
witness" but he'd do well to learn it.


--
JustThe.net - Apple Valley, CA - http://JustThe.net/ - 888.480.4NET (4638)
Steven J. Sobol, Geek In Charge / [email protected] / PGP: 0xE3AE35ED

"The wisdom of a fool won't set you free"
--New Order, "Bizarre Love Triangle"

Jack Zwick wrote:


> Typically cellular shill obfuscation.

Typical troll posturing.


> P L O N K

Heh! You don't even know what the term means.

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