rebate on sprint site

I know they have made some changes, but what I don't for the rebate program
is why they didn't grandfather in those of us that are on a contract? Why
not simply make this new rule effective for new customers? Also, why in the
hell didn't they notify people that this would be changing, is this not
something they are required to do?

It seems like a pretty ****ty deal to be honest, considering I was
originally up for a rebate in october now it's not until next april,
annoying as hell.

Capt.

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› See More: rebate on sprint site

Capn wrote:
> I know they have made some changes, but what I don't for the rebate program
> is why they didn't grandfather in those of us that are on a contract? Why
> not simply make this new rule effective for new customers? Also, why in the
> hell didn't they notify people that this would be changing, is this not
> something they are required to do?
>
> It seems like a pretty ****ty deal to be honest, considering I was
> originally up for a rebate in october now it's not until next april,
> annoying as hell.
>
> Capt.

I agree, it does not seem fair for those who had already qualified for
the full $150 rebate under the old 18 month rule. I intend to send
a strongly worded complaint email to Customer Support, and I
hope all of you who are in the same boat will do likewise.

--
John Richards

I just got a new sanyo 8200 last friday (Upgrade) & i mailed my rebate
form in yesterday.Now they did pull my account up in the store (RADIO
SHACK) & said that i do qualify for the rebate.Now with these NEW
rules,do you think i will still qualify? i hope so.

"SweetAzzKANDEE" <[email protected]> wrote in message
news:[email protected]...
> I just got a new sanyo 8200 last friday (Upgrade) & i mailed my rebate
> form in yesterday.Now they did pull my account up in the store (RADIO
> SHACK) & said that i do qualify for the rebate.Now with these NEW
> rules,do you think i will still qualify? i hope so.
>
The question is, - Will that rebate be on the old set of parameters ... or
the new set? Right now, there is conflicting information on SPCS's site,
which I've emailed SPCS about.

On the new plan as listed on the web site, they talk about rebates, based on
one or two years of continual service and for the length of time the old
phone has been in service, with the same phone number. Then, when one clicks
on the more info link, a window pops up talking about the old 18 month
rebate deal.

If one checks out special offers, while in their manage account page (where
your phone number is listed on the web page, and then clicks the rebate
offer icon, it shows the 18 month deal.

The folks who manage the web pages for SPCS's site have either not been
instructed to make those changes yet, or the respective marketing
departments are not talking with each other effectively.

A cluster**** in my mind ...

Bob

In article <[email protected]>,
Bob Smith <[email protected]> wrote:
>
>The question is, - Will that rebate be on the old set of parameters ... or
>the new set? Right now, there is conflicting information on SPCS's site,
>which I've emailed SPCS about.

Do I understand this new program correctly: You are a
long-term customer whose phone has just failed, so you
activate an old phone as an immediate and temporary
solution and go looking for a suitable replacement.
You've basically screwed yourself, right?

Rob
--
Rob Stampfli

They told me that it started over for the two phones I activated... I
basically changed phones using ones I purchased myself so as to not void the
18 month rebate plan but they said that when ever the esn changes that
starts the clock over.

Gary Rall

In article <JaGAe.28570$Qo.26083@fed1read01>, [email protected]
says...
> They told me that it started over for the two phones I activated... I
> basically changed phones using ones I purchased myself so as to not void the
> 18 month rebate plan but they said that when ever the esn changes that
> starts the clock over.
>
> Gary Rall

They lied, and the Sprint Rebate site says so.

--
RØß
O/Siris
-+-
A thing moderately good
is not so good as it ought to be.
Moderation in temper is always a virtue,
but moderation in principle is always a vice.
+Thomas Paine, "The Rights of Man", 1792+

O/Siris wrote:

> They lied, and the Sprint Rebate site says so.

I'm not any more convinced that that site is accurate, than I am that the
CSRs are accurate.



--
JustThe.net - Steve Sobol / [email protected] / PGP: 0xE3AE35ED
Coming to you from Southern California's High Desert, where the
temperatures are as high as the gas prices! / 888.480.4NET (4638)

"Life's like an hourglass glued to the table" --Anna Nalick, "Breathe"

The sprint rebate site says "with the same Sprint PCS Phone" so even
though I purchased my own phone they are now not going to give me a rebate
if I sign on for a new 2 year contract....

Gary

"O/Siris" <rØbjvargas@comcâst.nêt> wrote in message
They lied, and the Sprint Rebate site says so.

In article <hbwBe.29723$Qo.15412@fed1read01>, [email protected]
says...
> The sprint rebate site says "with the same Sprint PCS Phone" so even
> though I purchased my own phone they are now not going to give me a rebate
> if I sign on for a new 2 year contract....
>

If you look in the program details, it says you lose eligibility only if
you activate a NEW phone. As in never activated.

--
RØß
O/Siris
-+-
A thing moderately good
is not so good as it ought to be.
Moderation in temper is always a virtue,
but moderation in principle is always a vice.
+Thomas Paine, "The Rights of Man", 1792+

when you go to http://pcshandsetupgrade.sprint.com/index.php
in the top area it says "24 Consecutive months of service with the same
Sprint PCS Phone:" at the bottom of the page it says
"Customer's eligibility date is set upon activation of a new phone. "
So since both statements are on the same page what am I to do.... the rep
says "with the same phone" and will not give me a rebate...

Gary




"O/Siris" <rØbjvargas@comcâst.nêt> wrote in message
news:[email protected]...
In article <hbwBe.29723$Qo.15412@fed1read01>, [email protected]
says...
> The sprint rebate site says "with the same Sprint PCS Phone" so even
> though I purchased my own phone they are now not going to give me a rebate
> if I sign on for a new 2 year contract....
>

If you look in the program details, it says you lose eligibility only if
you activate a NEW phone. As in never activated.

--
RØß
O/Siris
-+-
A thing moderately good
is not so good as it ought to be.
Moderation in temper is always a virtue,
but moderation in principle is always a vice.
+Thomas Paine, "The Rights of Man", 1792+