WTF? Online Billing

Steven Banks wrote:
> Now Bob, you know I called *2. That's not really the point. What good is a
> $5 credit for online invoicing if the system is down, slow, or just plain
> useless? For you, your connection may work fine, but for me... if I can't
> view MY invoice when it is convenient for me, then what the hell good is it?
> I've put up with a lot of crap with their online site over the years, but
> now that crap interferes with my viewing my own billing... sorry that is
> just plain wrong.
>
> How is it my American Express online features are always "flawless," yet
> Sprint can't even produce a web site that functions for a Customer?

Simple answer, Baboo Software:
Tue, Sep. 16, 2003

Sprint Corp. has hired two companies
to spearhead an outsourcing project that
eventually could send hundreds of local
technology jobs overseas.
The Overland Park company said it
had signed contracts with IBM Global
Services and EDS to develop and
maintain some Sprint software.
Sprint expects to save $150 million
over the life of the five-year contracts.

An undetermined number of computer
programmers and others will lose their
jobs as Sprint tries to both cut costs and
streamline its massive information
technology operations,
said Michael Stout,
Sprint's chief information officer since May.
Stout said he was uncertain how many
Sprint workers would lose their jobs over
the next 12 months as a result of the outsourcing.
Exact numbers won't be known until
the company meets with EDS and
IBM over the next few months, he said.

"I anticipate there will be several hundred," Stout said.

If they
> can't produce a web site worthy, then farm the site out to a company that
> can run and distribute the information from it with dependability.
>
> Again, I'm just ranting... but if I don't do something about it then I'm
> frickin' STUPID!
>
> Steve Banks

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› See More: WTF? Online Billing

For osome unknown reason my Internet Explorer 6.00 browser does not work,
but my Fire Fox Browser as well as my Netscape bowser
works okay.

"Steven Banks" <[email protected]> wrote in message
news:[email protected]...
> Sorry, just have to vent a little. What the Fu*k good is online billing
> (sorry bilking) and invoice review if you can't get to your information
> when you want to? With some lame ass notice suggesting your browser is out
> of date... yeah right. If I don't leave, I'll return to snail mail
> invoices.
>
> Sorry but after years and years with Sprint, I'm finally getting fed up.
>
> Steve Banks
>

Never thought to try that Pete, but I will... thanks for the heads up.

Steve Banks

"Pete M" <[email protected]> wrote in message
news:[email protected]...
> For osome unknown reason my Internet Explorer 6.00 browser does not work,
> but my Fire Fox Browser as well as my Netscape bowser
> works okay.
>
> "Steven Banks" <[email protected]> wrote in message
> news:[email protected]...
>> Sorry, just have to vent a little. What the Fu*k good is online billing
>> (sorry bilking) and invoice review if you can't get to your information
>> when you want to? With some lame ass notice suggesting your browser is
>> out of date... yeah right. If I don't leave, I'll return to snail mail
>> invoices.
>>
>> Sorry but after years and years with Sprint, I'm finally getting fed up.
>>
>> Steve Banks
>>
>
>

Sorry, I thought you were referring to the online usage report during a
month, not the online bill. When the end of the billing cycle comes and
they compute your bill, one sent to you on paper and an online invoice
will both be correct.