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  1. #1
    Steven Banks
    Guest
    Sorry, just have to vent a little. What the Fu*k good is online billing
    (sorry bilking) and invoice review if you can't get to your information when
    you want to? With some lame ass notice suggesting your browser is out of
    date... yeah right. If I don't leave, I'll return to snail mail invoices.

    Sorry but after years and years with Sprint, I'm finally getting fed up.

    Steve Banks





    See More: WTF? Online Billing




  2. #2
    Steven Banks
    Guest

    Re: WTF? Online Billing


    "Steven Banks" <[email protected]> wrote in message
    news:[email protected]...
    > Sorry, just have to vent a little. What the Fu*k good is online billing
    > (sorry bilking) and invoice review if you can't get to your information
    > when you want to? With some lame ass notice suggesting your browser is out
    > of date... yeah right. If I don't leave, I'll return to snail mail
    > invoices.
    >
    > Sorry but after years and years with Sprint, I'm finally getting fed up.



    Oh hell, trying to do anything with this is horrid. I'm even on broadband
    and it's like I'm dealing with a frickin' 300 baud modem. Time to check out
    T-Mobile or somebody else... this is antiquated ****.

    Steve Banks still ranting and raving... all because of a PCS data charge
    that shouldn't be there.





  3. #3
    Bob Smith
    Guest

    Re: WTF? Online Billing


    "Steven Banks" <[email protected]> wrote in message
    news:[email protected]...
    >
    > "Steven Banks" <[email protected]> wrote in message
    > news:[email protected]...
    > > Sorry, just have to vent a little. What the Fu*k good is online billing
    > > (sorry bilking) and invoice review if you can't get to your information
    > > when you want to? With some lame ass notice suggesting your browser is

    out
    > > of date... yeah right. If I don't leave, I'll return to snail mail
    > > invoices.
    > >
    > > Sorry but after years and years with Sprint, I'm finally getting fed up.

    >
    >
    > Oh hell, trying to do anything with this is horrid. I'm even on broadband
    > and it's like I'm dealing with a frickin' 300 baud modem. Time to check

    out
    > T-Mobile or somebody else... this is antiquated ****.
    >
    > Steve Banks still ranting and raving... all because of a PCS data charge
    > that shouldn't be there.



    Err, why don't you just call *2?

    Bob





  4. #4
    Mij Adyaw
    Guest

    Re: WTF? Online Billing

    I would not recommend T-Mobile or you will be calling customer service
    because of lack of coverage. We have some folks at work that have T-Mobile
    and they wish they didn't.

    "Steven Banks" <[email protected]> wrote in message
    news:[email protected]...
    >
    > "Steven Banks" <[email protected]> wrote in message
    > news:[email protected]...
    >> Sorry, just have to vent a little. What the Fu*k good is online billing
    >> (sorry bilking) and invoice review if you can't get to your information
    >> when you want to? With some lame ass notice suggesting your browser is
    >> out of date... yeah right. If I don't leave, I'll return to snail mail
    >> invoices.
    >>
    >> Sorry but after years and years with Sprint, I'm finally getting fed up.

    >
    >
    > Oh hell, trying to do anything with this is horrid. I'm even on broadband
    > and it's like I'm dealing with a frickin' 300 baud modem. Time to check
    > out T-Mobile or somebody else... this is antiquated ****.
    >
    > Steve Banks still ranting and raving... all because of a PCS data charge
    > that shouldn't be there.
    >






  5. #5
    Steve Sobol
    Guest

    Re: WTF? Online Billing

    Mij Adyaw wrote:
    > I would not recommend T-Mobile or you will be calling customer service
    > because of lack of coverage. We have some folks at work that have T-Mobile
    > and they wish they didn't.


    Depends on the area. In some markets, T-Mobile's coverage is extensive (like
    Northeast Ohio).


    --
    Steve Sobol, Professional Geek 888-480-4638 PGP: 0xE3AE35ED
    Company website: http://JustThe.net/
    Personal blog, resume, portfolio: http://SteveSobol.com/
    E: [email protected] Snail: 22674 Motnocab Road, Apple Valley, CA 92307



  6. #6
    Steven Banks
    Guest

    Re: WTF? Online Billing


    "Bob Smith" <[email protected]> wrote in message
    news:[email protected]...
    >
    > "Steven Banks" <[email protected]> wrote in message
    > news:[email protected]...
    >>
    >> "Steven Banks" <[email protected]> wrote in message
    >> news:[email protected]...
    >> > Sorry, just have to vent a little. What the Fu*k good is online billing
    >> > (sorry bilking) and invoice review if you can't get to your information
    >> > when you want to? With some lame ass notice suggesting your browser is

    > out
    >> > of date... yeah right. If I don't leave, I'll return to snail mail
    >> > invoices.
    >> >
    >> > Sorry but after years and years with Sprint, I'm finally getting fed
    >> > up.

    >>
    >>
    >> Oh hell, trying to do anything with this is horrid. I'm even on broadband
    >> and it's like I'm dealing with a frickin' 300 baud modem. Time to check

    > out
    >> T-Mobile or somebody else... this is antiquated ****.
    >>
    >> Steve Banks still ranting and raving... all because of a PCS data charge
    >> that shouldn't be there.

    >
    >
    > Err, why don't you just call *2?


    Now Bob, you know I called *2. That's not really the point. What good is a
    $5 credit for online invoicing if the system is down, slow, or just plain
    useless? For you, your connection may work fine, but for me... if I can't
    view MY invoice when it is convenient for me, then what the hell good is it?
    I've put up with a lot of crap with their online site over the years, but
    now that crap interferes with my viewing my own billing... sorry that is
    just plain wrong.

    How is it my American Express online features are always "flawless," yet
    Sprint can't even produce a web site that functions for a Customer? If they
    can't produce a web site worthy, then farm the site out to a company that
    can run and distribute the information from it with dependability.

    Again, I'm just ranting... but if I don't do something about it then I'm
    frickin' STUPID!

    Steve Banks





  7. #7
    Jerome Zelinske
    Guest

    Re: WTF? Online Billing

    The bill you get in the mail is the only one that matters. There is no
    accuracy of what is shown online.



  8. #8
    Jerome Zelinske
    Guest

    Re: WTF? Online Billing

    Likewise in Milwaukee. tmobile does a good job covering the area. Not
    at good as Sprint PCS, maybe not as good as verizon, but adequate.



  9. #9
    Tony
    Guest

    Re: WTF? Online Billing


    "Bob Smith" <[email protected]> wrote in message
    news:[email protected]...
    >
    > "Steven Banks" <[email protected]> wrote in message
    > news:[email protected]...
    >>
    >> "Steven Banks" <[email protected]> wrote in message
    >> news:[email protected]...
    >> > Sorry, just have to vent a little. What the Fu*k good is online billing
    >> > (sorry bilking) and invoice review if you can't get to your information
    >> > when you want to? With some lame ass notice suggesting your browser is

    > out
    >> > of date... yeah right. If I don't leave, I'll return to snail mail
    >> > invoices.
    >> >
    >> > Sorry but after years and years with Sprint, I'm finally getting fed
    >> > up.

    >>
    >>
    >> Oh hell, trying to do anything with this is horrid. I'm even on broadband
    >> and it's like I'm dealing with a frickin' 300 baud modem. Time to check

    > out
    >> T-Mobile or somebody else... this is antiquated ****.
    >>
    >> Steve Banks still ranting and raving... all because of a PCS data charge
    >> that shouldn't be there.

    >
    >
    > Err, why don't you just call *2?
    >
    > Bob
    >
    >


    Bob do they charge for calling *2 to check your usage?

    Thanks,
    Tony





  10. #10
    Bob Smith
    Guest

    Re: WTF? Online Billing


    "Tony" <[email protected]> wrote in message
    news:[email protected]...
    >
    > "Bob Smith" <[email protected]> wrote in message
    > news:[email protected]...
    > >
    > > "Steven Banks" <[email protected]> wrote in message
    > > news:[email protected]...
    > >>
    > >> "Steven Banks" <[email protected]> wrote in message
    > >> news:[email protected]...
    > >> > Sorry, just have to vent a little. What the Fu*k good is online

    billing
    > >> > (sorry bilking) and invoice review if you can't get to your

    information
    > >> > when you want to? With some lame ass notice suggesting your browser

    is
    > > out
    > >> > of date... yeah right. If I don't leave, I'll return to snail mail
    > >> > invoices.
    > >> >
    > >> > Sorry but after years and years with Sprint, I'm finally getting fed
    > >> > up.
    > >>
    > >>
    > >> Oh hell, trying to do anything with this is horrid. I'm even on

    broadband
    > >> and it's like I'm dealing with a frickin' 300 baud modem. Time to check

    > > out
    > >> T-Mobile or somebody else... this is antiquated ****.
    > >>
    > >> Steve Banks still ranting and raving... all because of a PCS data

    charge
    > >> that shouldn't be there.

    > >
    > >
    > > Err, why don't you just call *2?
    > >
    > > Bob
    > >
    > >

    >
    > Bob do they charge for calling *2 to check your usage?
    >
    > Thanks,
    > Tony


    Tony, no ... they don't. You can also try *4 to check your usage as well.

    Bob





  11. #11
    Steven Banks
    Guest

    Re: WTF? Online Billing


    "Jerome Zelinske" <[email protected]> wrote in message
    news:[email protected]...
    > The bill you get in the mail is the only one that matters. There is no
    > accuracy of what is shown online.


    I had paper based bills sent, then switched to "online" invoicing. The
    online invoicing earns a $5 credit monthly. This must be the figure Sprint
    seems to think they owe you for such a lousy interface and undependable
    system.

    Steve Banks





  12. #12
    Steve A
    Guest

    Re: WTF? Online Billing

    In article <[email protected]>, [email protected] says...
    >
    > "Jerome Zelinske" <[email protected]> wrote in message
    > news:[email protected]...
    > > The bill you get in the mail is the only one that matters. There is no
    > > accuracy of what is shown online.

    >
    > I had paper based bills sent, then switched to "online" invoicing. The
    > online invoicing earns a $5 credit monthly. This must be the figure Sprint
    > seems to think they owe you for such a lousy interface and undependable
    > system.
    >
    > Steve Banks
    >


    You get a monthly $5 credit? Everything I've read says it's a one-time $5 credit. That's
    not enough incentive for me to switch...

    SteveA



  13. #13
    John Bartley K7AAY telcom admin, Portland OR
    Guest

    Re: WTF? Online Billing

    On Mon, 15 Aug 2005 21:45:59 -0700, Steve Sobol <[email protected]> wrote:

    >Mij Adyaw wrote:
    >> I would not recommend T-Mobile or you will be calling customer service
    >> because of lack of coverage. We have some folks at work that have T-Mobile
    >> and they wish they didn't.

    >
    >Depends on the area. In some markets, T-Mobile's coverage is extensive (like
    >Northeast Ohio).


    And they're far better in Central and Southern Oregon. Go figure.

    --
    John Bartley K7AAY USBC/DO PDX OR USA
    "This is a carburetor," Hank tells his son. "Take it apart, put it back together; repeat until you're normal." - KOTH



  14. #14
    Tony
    Guest

    Re: WTF? Online Billing


    "Bob Smith" <[email protected]> wrote in message
    news:[email protected]...
    >
    > "Tony" <[email protected]> wrote in message
    > news:[email protected]...
    >>
    >> "Bob Smith" <[email protected]> wrote in message
    >> news:[email protected]...
    >> >
    >> > "Steven Banks" <[email protected]> wrote in message
    >> > news:[email protected]...
    >> >>
    >> >> "Steven Banks" <[email protected]> wrote in message
    >> >> news:[email protected]...
    >> >> > Sorry, just have to vent a little. What the Fu*k good is online

    > billing
    >> >> > (sorry bilking) and invoice review if you can't get to your

    > information
    >> >> > when you want to? With some lame ass notice suggesting your browser

    > is
    >> > out
    >> >> > of date... yeah right. If I don't leave, I'll return to snail mail
    >> >> > invoices.
    >> >> >
    >> >> > Sorry but after years and years with Sprint, I'm finally getting fed
    >> >> > up.
    >> >>
    >> >>
    >> >> Oh hell, trying to do anything with this is horrid. I'm even on

    > broadband
    >> >> and it's like I'm dealing with a frickin' 300 baud modem. Time to
    >> >> check
    >> > out
    >> >> T-Mobile or somebody else... this is antiquated ****.
    >> >>
    >> >> Steve Banks still ranting and raving... all because of a PCS data

    > charge
    >> >> that shouldn't be there.
    >> >
    >> >
    >> > Err, why don't you just call *2?
    >> >
    >> > Bob
    >> >
    >> >

    >>
    >> Bob do they charge for calling *2 to check your usage?
    >>
    >> Thanks,
    >> Tony

    >
    > Tony, no ... they don't. You can also try *4 to check your usage as well.
    >
    > Bob
    >
    >


    Thanks Bob!





  15. #15

    Re: WTF? Online Billing


    Steven Banks wrote:
    > Now Bob, you know I called *2. That's not really the point. What good is a
    > $5 credit for online invoicing if the system is down, slow, or just plain
    > useless? For you, your connection may work fine, but for me... if I can't
    > view MY invoice when it is convenient for me, then what the hell good is it?
    > I've put up with a lot of crap with their online site over the years, but
    > now that crap interferes with my viewing my own billing... sorry that is
    > just plain wrong.
    >
    > How is it my American Express online features are always "flawless," yet
    > Sprint can't even produce a web site that functions for a Customer?


    Simple answer, Baboo Software:
    Tue, Sep. 16, 2003

    Sprint Corp. has hired two companies
    to spearhead an outsourcing project that
    eventually could send hundreds of local
    technology jobs overseas.
    The Overland Park company said it
    had signed contracts with IBM Global
    Services and EDS to develop and
    maintain some Sprint software.
    Sprint expects to save $150 million
    over the life of the five-year contracts.

    An undetermined number of computer
    programmers and others will lose their
    jobs as Sprint tries to both cut costs and
    streamline its massive information
    technology operations,
    said Michael Stout,
    Sprint's chief information officer since May.
    Stout said he was uncertain how many
    Sprint workers would lose their jobs over
    the next 12 months as a result of the outsourcing.
    Exact numbers won't be known until
    the company meets with EDS and
    IBM over the next few months, he said.

    "I anticipate there will be several hundred," Stout said.

    If they
    > can't produce a web site worthy, then farm the site out to a company that
    > can run and distribute the information from it with dependability.
    >
    > Again, I'm just ranting... but if I don't do something about it then I'm
    > frickin' STUPID!
    >
    > Steve Banks





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