Results 1 to 15 of 19
- 08-15-2005, 07:14 PM #1Steven BanksGuest
Sorry, just have to vent a little. What the Fu*k good is online billing
(sorry bilking) and invoice review if you can't get to your information when
you want to? With some lame ass notice suggesting your browser is out of
date... yeah right. If I don't leave, I'll return to snail mail invoices.
Sorry but after years and years with Sprint, I'm finally getting fed up.
Steve Banks
› See More: WTF? Online Billing
- 08-15-2005, 07:33 PM #2Steven BanksGuest
Re: WTF? Online Billing
"Steven Banks" <[email protected]> wrote in message
news:[email protected]...
> Sorry, just have to vent a little. What the Fu*k good is online billing
> (sorry bilking) and invoice review if you can't get to your information
> when you want to? With some lame ass notice suggesting your browser is out
> of date... yeah right. If I don't leave, I'll return to snail mail
> invoices.
>
> Sorry but after years and years with Sprint, I'm finally getting fed up.
Oh hell, trying to do anything with this is horrid. I'm even on broadband
and it's like I'm dealing with a frickin' 300 baud modem. Time to check out
T-Mobile or somebody else... this is antiquated ****.
Steve Banks still ranting and raving... all because of a PCS data charge
that shouldn't be there.
- 08-15-2005, 07:51 PM #3Bob SmithGuest
Re: WTF? Online Billing
"Steven Banks" <[email protected]> wrote in message
news:[email protected]...
>
> "Steven Banks" <[email protected]> wrote in message
> news:[email protected]...
> > Sorry, just have to vent a little. What the Fu*k good is online billing
> > (sorry bilking) and invoice review if you can't get to your information
> > when you want to? With some lame ass notice suggesting your browser is
out
> > of date... yeah right. If I don't leave, I'll return to snail mail
> > invoices.
> >
> > Sorry but after years and years with Sprint, I'm finally getting fed up.
>
>
> Oh hell, trying to do anything with this is horrid. I'm even on broadband
> and it's like I'm dealing with a frickin' 300 baud modem. Time to check
out
> T-Mobile or somebody else... this is antiquated ****.
>
> Steve Banks still ranting and raving... all because of a PCS data charge
> that shouldn't be there.
Err, why don't you just call *2?
Bob
- 08-15-2005, 10:30 PM #4Mij AdyawGuest
Re: WTF? Online Billing
I would not recommend T-Mobile or you will be calling customer service
because of lack of coverage. We have some folks at work that have T-Mobile
and they wish they didn't.
"Steven Banks" <[email protected]> wrote in message
news:[email protected]...
>
> "Steven Banks" <[email protected]> wrote in message
> news:[email protected]...
>> Sorry, just have to vent a little. What the Fu*k good is online billing
>> (sorry bilking) and invoice review if you can't get to your information
>> when you want to? With some lame ass notice suggesting your browser is
>> out of date... yeah right. If I don't leave, I'll return to snail mail
>> invoices.
>>
>> Sorry but after years and years with Sprint, I'm finally getting fed up.
>
>
> Oh hell, trying to do anything with this is horrid. I'm even on broadband
> and it's like I'm dealing with a frickin' 300 baud modem. Time to check
> out T-Mobile or somebody else... this is antiquated ****.
>
> Steve Banks still ranting and raving... all because of a PCS data charge
> that shouldn't be there.
>
- 08-15-2005, 10:45 PM #5Steve SobolGuest
Re: WTF? Online Billing
Mij Adyaw wrote:
> I would not recommend T-Mobile or you will be calling customer service
> because of lack of coverage. We have some folks at work that have T-Mobile
> and they wish they didn't.
Depends on the area. In some markets, T-Mobile's coverage is extensive (like
Northeast Ohio).
--
Steve Sobol, Professional Geek 888-480-4638 PGP: 0xE3AE35ED
Company website: http://JustThe.net/
Personal blog, resume, portfolio: http://SteveSobol.com/
E: [email protected] Snail: 22674 Motnocab Road, Apple Valley, CA 92307
- 08-16-2005, 12:35 AM #6Steven BanksGuest
Re: WTF? Online Billing
"Bob Smith" <[email protected]> wrote in message
news:[email protected]...
>
> "Steven Banks" <[email protected]> wrote in message
> news:[email protected]...
>>
>> "Steven Banks" <[email protected]> wrote in message
>> news:[email protected]...
>> > Sorry, just have to vent a little. What the Fu*k good is online billing
>> > (sorry bilking) and invoice review if you can't get to your information
>> > when you want to? With some lame ass notice suggesting your browser is
> out
>> > of date... yeah right. If I don't leave, I'll return to snail mail
>> > invoices.
>> >
>> > Sorry but after years and years with Sprint, I'm finally getting fed
>> > up.
>>
>>
>> Oh hell, trying to do anything with this is horrid. I'm even on broadband
>> and it's like I'm dealing with a frickin' 300 baud modem. Time to check
> out
>> T-Mobile or somebody else... this is antiquated ****.
>>
>> Steve Banks still ranting and raving... all because of a PCS data charge
>> that shouldn't be there.
>
>
> Err, why don't you just call *2?
Now Bob, you know I called *2. That's not really the point. What good is a
$5 credit for online invoicing if the system is down, slow, or just plain
useless? For you, your connection may work fine, but for me... if I can't
view MY invoice when it is convenient for me, then what the hell good is it?
I've put up with a lot of crap with their online site over the years, but
now that crap interferes with my viewing my own billing... sorry that is
just plain wrong.
How is it my American Express online features are always "flawless," yet
Sprint can't even produce a web site that functions for a Customer? If they
can't produce a web site worthy, then farm the site out to a company that
can run and distribute the information from it with dependability.
Again, I'm just ranting... but if I don't do something about it then I'm
frickin' STUPID!
Steve Banks
- 08-16-2005, 07:12 AM #7Jerome ZelinskeGuest
Re: WTF? Online Billing
The bill you get in the mail is the only one that matters. There is no
accuracy of what is shown online.
- 08-16-2005, 07:17 AM #8Jerome ZelinskeGuest
Re: WTF? Online Billing
Likewise in Milwaukee. tmobile does a good job covering the area. Not
at good as Sprint PCS, maybe not as good as verizon, but adequate.
- 08-16-2005, 10:35 AM #9TonyGuest
Re: WTF? Online Billing
"Bob Smith" <[email protected]> wrote in message
news:[email protected]...
>
> "Steven Banks" <[email protected]> wrote in message
> news:[email protected]...
>>
>> "Steven Banks" <[email protected]> wrote in message
>> news:[email protected]...
>> > Sorry, just have to vent a little. What the Fu*k good is online billing
>> > (sorry bilking) and invoice review if you can't get to your information
>> > when you want to? With some lame ass notice suggesting your browser is
> out
>> > of date... yeah right. If I don't leave, I'll return to snail mail
>> > invoices.
>> >
>> > Sorry but after years and years with Sprint, I'm finally getting fed
>> > up.
>>
>>
>> Oh hell, trying to do anything with this is horrid. I'm even on broadband
>> and it's like I'm dealing with a frickin' 300 baud modem. Time to check
> out
>> T-Mobile or somebody else... this is antiquated ****.
>>
>> Steve Banks still ranting and raving... all because of a PCS data charge
>> that shouldn't be there.
>
>
> Err, why don't you just call *2?
>
> Bob
>
>
Bob do they charge for calling *2 to check your usage?
Thanks,
Tony
- 08-16-2005, 10:42 AM #10Bob SmithGuest
Re: WTF? Online Billing
"Tony" <[email protected]> wrote in message
news:[email protected]...
>
> "Bob Smith" <[email protected]> wrote in message
> news:[email protected]...
> >
> > "Steven Banks" <[email protected]> wrote in message
> > news:[email protected]...
> >>
> >> "Steven Banks" <[email protected]> wrote in message
> >> news:[email protected]...
> >> > Sorry, just have to vent a little. What the Fu*k good is online
billing
> >> > (sorry bilking) and invoice review if you can't get to your
information
> >> > when you want to? With some lame ass notice suggesting your browser
is
> > out
> >> > of date... yeah right. If I don't leave, I'll return to snail mail
> >> > invoices.
> >> >
> >> > Sorry but after years and years with Sprint, I'm finally getting fed
> >> > up.
> >>
> >>
> >> Oh hell, trying to do anything with this is horrid. I'm even on
broadband
> >> and it's like I'm dealing with a frickin' 300 baud modem. Time to check
> > out
> >> T-Mobile or somebody else... this is antiquated ****.
> >>
> >> Steve Banks still ranting and raving... all because of a PCS data
charge
> >> that shouldn't be there.
> >
> >
> > Err, why don't you just call *2?
> >
> > Bob
> >
> >
>
> Bob do they charge for calling *2 to check your usage?
>
> Thanks,
> Tony
Tony, no ... they don't. You can also try *4 to check your usage as well.
Bob
- 08-16-2005, 08:33 PM #11Steven BanksGuest
Re: WTF? Online Billing
"Jerome Zelinske" <[email protected]> wrote in message
news:[email protected]...
> The bill you get in the mail is the only one that matters. There is no
> accuracy of what is shown online.
I had paper based bills sent, then switched to "online" invoicing. The
online invoicing earns a $5 credit monthly. This must be the figure Sprint
seems to think they owe you for such a lousy interface and undependable
system.
Steve Banks
- 08-16-2005, 10:07 PM #12Steve AGuest
Re: WTF? Online Billing
In article <[email protected]>, [email protected] says...
>
> "Jerome Zelinske" <[email protected]> wrote in message
> news:[email protected]...
> > The bill you get in the mail is the only one that matters. There is no
> > accuracy of what is shown online.
>
> I had paper based bills sent, then switched to "online" invoicing. The
> online invoicing earns a $5 credit monthly. This must be the figure Sprint
> seems to think they owe you for such a lousy interface and undependable
> system.
>
> Steve Banks
>
You get a monthly $5 credit? Everything I've read says it's a one-time $5 credit. That's
not enough incentive for me to switch...
SteveA
- 08-17-2005, 10:44 AM #13John Bartley K7AAY telcom admin, Portland ORGuest
Re: WTF? Online Billing
On Mon, 15 Aug 2005 21:45:59 -0700, Steve Sobol <[email protected]> wrote:
>Mij Adyaw wrote:
>> I would not recommend T-Mobile or you will be calling customer service
>> because of lack of coverage. We have some folks at work that have T-Mobile
>> and they wish they didn't.
>
>Depends on the area. In some markets, T-Mobile's coverage is extensive (like
>Northeast Ohio).
And they're far better in Central and Southern Oregon. Go figure.
--
John Bartley K7AAY USBC/DO PDX OR USA
"This is a carburetor," Hank tells his son. "Take it apart, put it back together; repeat until you're normal." - KOTH
- 08-18-2005, 10:06 AM #14TonyGuest
Re: WTF? Online Billing
"Bob Smith" <[email protected]> wrote in message
news:[email protected]...
>
> "Tony" <[email protected]> wrote in message
> news:[email protected]...
>>
>> "Bob Smith" <[email protected]> wrote in message
>> news:[email protected]...
>> >
>> > "Steven Banks" <[email protected]> wrote in message
>> > news:[email protected]...
>> >>
>> >> "Steven Banks" <[email protected]> wrote in message
>> >> news:[email protected]...
>> >> > Sorry, just have to vent a little. What the Fu*k good is online
> billing
>> >> > (sorry bilking) and invoice review if you can't get to your
> information
>> >> > when you want to? With some lame ass notice suggesting your browser
> is
>> > out
>> >> > of date... yeah right. If I don't leave, I'll return to snail mail
>> >> > invoices.
>> >> >
>> >> > Sorry but after years and years with Sprint, I'm finally getting fed
>> >> > up.
>> >>
>> >>
>> >> Oh hell, trying to do anything with this is horrid. I'm even on
> broadband
>> >> and it's like I'm dealing with a frickin' 300 baud modem. Time to
>> >> check
>> > out
>> >> T-Mobile or somebody else... this is antiquated ****.
>> >>
>> >> Steve Banks still ranting and raving... all because of a PCS data
> charge
>> >> that shouldn't be there.
>> >
>> >
>> > Err, why don't you just call *2?
>> >
>> > Bob
>> >
>> >
>>
>> Bob do they charge for calling *2 to check your usage?
>>
>> Thanks,
>> Tony
>
> Tony, no ... they don't. You can also try *4 to check your usage as well.
>
> Bob
>
>
Thanks Bob!
- 08-23-2005, 06:30 PM #15Guest
Re: WTF? Online Billing
Steven Banks wrote:
> Now Bob, you know I called *2. That's not really the point. What good is a
> $5 credit for online invoicing if the system is down, slow, or just plain
> useless? For you, your connection may work fine, but for me... if I can't
> view MY invoice when it is convenient for me, then what the hell good is it?
> I've put up with a lot of crap with their online site over the years, but
> now that crap interferes with my viewing my own billing... sorry that is
> just plain wrong.
>
> How is it my American Express online features are always "flawless," yet
> Sprint can't even produce a web site that functions for a Customer?
Simple answer, Baboo Software:
Tue, Sep. 16, 2003
Sprint Corp. has hired two companies
to spearhead an outsourcing project that
eventually could send hundreds of local
technology jobs overseas.
The Overland Park company said it
had signed contracts with IBM Global
Services and EDS to develop and
maintain some Sprint software.
Sprint expects to save $150 million
over the life of the five-year contracts.
An undetermined number of computer
programmers and others will lose their
jobs as Sprint tries to both cut costs and
streamline its massive information
technology operations,
said Michael Stout,
Sprint's chief information officer since May.
Stout said he was uncertain how many
Sprint workers would lose their jobs over
the next 12 months as a result of the outsourcing.
Exact numbers won't be known until
the company meets with EDS and
IBM over the next few months, he said.
"I anticipate there will be several hundred," Stout said.
If they
> can't produce a web site worthy, then farm the site out to a company that
> can run and distribute the information from it with dependability.
>
> Again, I'm just ranting... but if I don't do something about it then I'm
> frickin' STUPID!
>
> Steve Banks
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