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  1. #1
    John Richards
    Guest
    I'm in the process of beginning to port my Sprint number to T-Mobile.
    Why?
    I had two lines with shared minutes with Sprint. My wife recently
    passed away, so I no longer had a need for the second line. I
    called Sprint and asked them (as a starter) to merely drop the $20
    add-a-phone option, keeping my basic plan intact on the single
    remaining line. Sprint rep says: "Oh, we can't do that, we have
    to put you on a new plan, plus have you agree to a new two-year
    contract." I told them no way would I agree to a new contract.
    Decided to go with Amazon.com's offer of a free (after rebate)
    Motorola RAZR V3, with a free Bluetooth headset thrown in,
    along with T-Mobile's $39.99 plan. As icing on the cake, the
    T-Mobile contract is only for one year.

    --
    John Richards






    See More: Switching from Sprint to T-Mobile



  2. #2
    BruceR
    Guest

    Re: Switching from Sprint to T-Mobile

    My condolences on your wife's passing. I think you'll be pleased with
    TMo. Don't worry about getting one of the "problem" phones. If you do,
    they'll swap it out for you at a TMo store.


    > I'm in the process of beginning to port my Sprint number to T-Mobile.
    > Why?
    > I had two lines with shared minutes with Sprint. My wife recently
    > passed away, so I no longer had a need for the second line. I
    > called Sprint and asked them (as a starter) to merely drop the $20
    > add-a-phone option, keeping my basic plan intact on the single
    > remaining line. Sprint rep says: "Oh, we can't do that, we have
    > to put you on a new plan, plus have you agree to a new two-year
    > contract." I told them no way would I agree to a new contract.
    > Decided to go with Amazon.com's offer of a free (after rebate)
    > Motorola RAZR V3, with a free Bluetooth headset thrown in,
    > along with T-Mobile's $39.99 plan. As icing on the cake, the
    > T-Mobile contract is only for one year.






  3. #3
    ditinsta
    Guest

    Re: Switching from Sprint to T-Mobile

    Very sorry to hear of your loss. If you explained to Sprint about your
    wife's passing and they still refused to assist unless a new contract was
    signed... that's really, really sad. I think you'll find T-Mobile's customer
    relations to be more helpful and caring. T-Mobile reception and call quality
    is on par, if not better, than Sprint in areas that T-Mobile serves
    directly.

    "John Richards" <jr70@blackhole.invalid> wrote in message
    newsmGRf.20087$NS6.8966@newssvr30.news.prodigy.com...

    > I'm in the process of beginning to port my Sprint number to T-Mobile.
    > Why?






  4. #4
    none
    Guest

    Re: Switching from Sprint to T-Mobile

    rocky wrote:
    > In article <QyHRf.87$w86.52@tornado.socal.rr.com>,
    > "BruceR" <br@NOhawaiiSPAM.com> wrote:
    >
    >
    >>My condolences on your wife's passing. I think you'll be pleased with
    >>TMo. Don't worry about getting one of the "problem" phones. If you do,
    >>they'll swap it out for you at a TMo store.

    >
    >
    > After the 14 day trial period they won't. You would have to go thru
    > T-Mobile support which is numerous hoop leaps. Good luck.


    Not true. I have a V330 which I bought from TMI Wireless off their web
    page. It died after 6 months. I took it to a TMo company kiosk at a
    local mall. They ordered me a replacement on the spot after verifying
    my phone was indeed dead, no questions asked. I paid $9.95 shipping and
    got a new V330 delivered two days later. No hassle. After being with
    Cingular for two years I find TMo to be a breath of fresh air as far as
    accommodating their customers.

    >
    >
    >
    >
    >
    >
    >
    >>
    >>>I'm in the process of beginning to port my Sprint number to T-Mobile.
    >>>Why?
    >>>I had two lines with shared minutes with Sprint. My wife recently
    >>>passed away, so I no longer had a need for the second line. I
    >>>called Sprint and asked them (as a starter) to merely drop the $20
    >>>add-a-phone option, keeping my basic plan intact on the single
    >>>remaining line. Sprint rep says: "Oh, we can't do that, we have
    >>>to put you on a new plan, plus have you agree to a new two-year
    >>>contract." I told them no way would I agree to a new contract.
    >>>Decided to go with Amazon.com's offer of a free (after rebate)
    >>>Motorola RAZR V3, with a free Bluetooth headset thrown in,
    >>>along with T-Mobile's $39.99 plan. As icing on the cake, the
    >>>T-Mobile contract is only for one year.




  5. #5
    (PeteCresswell)
    Guest

    Re: Switching from Sprint to T-Mobile

    Per none <""vm\"@(none)">:
    >No hassle. After being with
    >Cingular for two years I find TMo to be a breath of fresh air as far as
    >accommodating their customers.


    I'll second that.
    --
    PeteCresswell



  6. #6
    keithdtyler
    Guest

    Re: Switching from Sprint to T-Mobile

    This isn't all that odd. Even on TMO you can't go to one phone with a
    family plan, you have to go on a non-family plan. (However on TMO it
    does not cost extra per month for the second phone, only the third and
    fourth.)

    I was required to do the same thing when I went to *add* a phone to my
    plan a few years ago with Sprint; I had to move to a plan that allowed
    the add-a-phone ability. I lost my now-antiquated First Incoming Minute
    Free perk through that. :P




  7. #7
    Dan
    Guest

    Re: Switching from Sprint to T-Mobile

    If needed, make sure you check out the coverage tool.
    http://compass.t-mobile.com
    I check it once a month or so to see what new towers they put up around me.
    (It's nice to know.)

    "John Richards" <jr70@blackhole.invalid> wrote in message
    newsmGRf.20087$NS6.8966@newssvr30.news.prodigy.com...
    > I'm in the process of beginning to port my Sprint number to T-Mobile.
    > Why?
    > I had two lines with shared minutes with Sprint. My wife recently
    > passed away, so I no longer had a need for the second line. I
    > called Sprint and asked them (as a starter) to merely drop the $20
    > add-a-phone option, keeping my basic plan intact on the single remaining
    > line. Sprint rep says: "Oh, we can't do that, we have to put you on a new
    > plan, plus have you agree to a new two-year contract." I told them no way
    > would I agree to a new contract.
    > Decided to go with Amazon.com's offer of a free (after rebate) Motorola
    > RAZR V3, with a free Bluetooth headset thrown in,
    > along with T-Mobile's $39.99 plan. As icing on the cake, the
    > T-Mobile contract is only for one year.
    >
    > --
    > John Richards
    >
    >
    >






  8. #8
    John Richards
    Guest

    Re: Switching from Sprint to T-Mobile

    "ditinsta" <ditinsta@moviecam.net> wrote in message news:121em8r47oohc06@corp.supernews.com...
    > Very sorry to hear of your loss. If you explained to Sprint about your
    > wife's passing and they still refused to assist unless a new contract was
    > signed... that's really, really sad.


    Yep. One of the Sprint reps even had the gall to insist that I mail in a copy of the
    death certificate! The account was in my name only, so that demand seemed
    preposterous.

    > I think you'll find T-Mobile's customer
    > relations to be more helpful and caring.


    Yes, all of the T-Mobile reps I've talked to so far were courteous and friendly.

    --
    John Richards



  9. #9
    Tinman
    Guest

    Re: Switching from Sprint to T-Mobile

    John Richards wrote:
    > "ditinsta" <ditinsta@moviecam.net> wrote in message
    > news:121em8r47oohc06@corp.supernews.com...
    >> Very sorry to hear of your loss. If you explained to Sprint about
    >> your wife's passing and they still refused to assist unless a new
    >> contract was signed... that's really, really sad.

    >
    > Yep. One of the Sprint reps even had the gall to insist that I mail
    > in a copy of the death certificate! The account was in my name only,
    > so that demand
    > seemed preposterous.
    >


    Indeed. Very sorry to hear about your loss, John.

    You've been a worthy contributor in the Sprint NG and will be missed.

    Again, sorry about your loss. Good luck with TM.


    --
    Mike





  10. #10
    AZ Nomad
    Guest

    Re: Switching from Sprint to T-Mobile

    ["Followup-To:" header set to alt.cellular.sprintpcs.]
    On Tue, 14 Mar 2006 19:30:39 -0500, (PeteCresswell) <x@y.Invalid> wrote:


    >Per none <""vm\"@(none)">:
    >>No hassle. After being with
    >>Cingular for two years I find TMo to be a breath of fresh air as far as
    >>accommodating their customers.


    >I'll second that.


    TM used to be AT&T wireless, right?

    I had AT&T wl back around '99 and they sucked. They were too cheap to
    arrange for analog roaming when no digital signal was present; if you were
    within 40 miles of a digital area, but not close enough to actually use
    it, there was no coverage at all. I used to keep an old analog cell phone
    in my car in case AT&T wireless left me SOL on the side of the road.

    Did TM get their act together? http://compass.t-mobile.com shows their
    coverage much improved. How are they for rural america?

    I'm ready to dump sprint -- I moved to a new state and sprint won't let me
    change my phone number to the local area code without signing a new two year
    contract and with half the shared minutes and no internet access for the
    same price.

    When sprint refused to left me get a resonable price on a phone for the
    second number because I had the audacity to activate my own purchased phone
    in the last 18 months, I started looking to dumping sprint.



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