Re: Sprint's systems down ALL DAY MONDAY-TUESDAY?!?!

05-23-2006, 08:23 PM

"Scott" <yosemite.SNIP@programmer.net> wrote in message
news:71u472hiec4cbenjamqnq4e2fpmpuooule@4ax.com...
>
> Anybody else try to activate/deactivate/unblock a phone today?
>
> Good freaking luck -- they say their "system is updating" for at LEAST 36
> hours,
> during which time the CSAs have no access to anything, web site doesn't
> work,
> and if you need to activate a replacement phone or unblock a lost phone,
> you're sunk.
>
> What kind of business do they think they're in??? I HAVE to have access
> 24x7.
> I'm buying a Verizon phone tonight because I CAN'T go another day with
> no communication (voice OR data).

So, you didn't pay your bill in a timely manner and now you're mad at them
for the inability to give you immediate gratification? Interesting.

>Any tips on how I can get out of my contract
> with Sprint?

Pay your bill?

> (It seems to me that being down for this length of time constitutes a
> breach on their part).

The network has been up the whole time. No breach of contract on their
part.

>

05-24-2006, 10:00 AM

"Scott" <how.do@you.do> wrote in message
news:lOKdnTIKRpIXXu7ZnZ2dnUVZ_uqdnZ2d@adelphia.com ...
> The network has been up the whole time. No breach of contract on their
> part.

I'd be surprised if the standard consumer contract even specifies that Sprint
will keep their network up. :-)

05-24-2006, 08:48 PM

"Joel Kolstad" <JKolstad71HatesSpam@yahoo.com> wrote in message
news:12790o6e1al5ee4@corp.supernews.com...
> "Scott" <how.do@you.do> wrote in message
> news:lOKdnTIKRpIXXu7ZnZ2dnUVZ_uqdnZ2d@adelphia.com ...
>> The network has been up the whole time. No breach of contract on their
>> part.
>
> I'd be surprised if the standard consumer contract even specifies that
> Sprint will keep their network up. :-)
>
>

Agreed, but the total lack of service could be good grounds to get out of
the agreement.

05-24-2006, 09:30 PM

Scott wrote:
>
> "Joel Kolstad" <JKolstad71HatesSpam@yahoo.com> wrote in message
> news:12790o6e1al5ee4@corp.supernews.com...
> > "Scott" <how.do@you.do> wrote in message
> > news:lOKdnTIKRpIXXu7ZnZ2dnUVZ_uqdnZ2d@adelphia.com ...
> >> The network has been up the whole time. No breach of contract on their
> >> part.
> >
> > I'd be surprised if the standard consumer contract even specifies that
> > Sprint will keep their network up. :-)
> >
> >
>
> Agreed, but the total lack of service could be good grounds to get out of
> the agreement.

Exactly what "total lack of service?"

NOtan

05-24-2006, 09:53 PM

"Notan" <notan@ddress.thatcanbespammed> wrote in message
news:447524D5.1EBD9910@ddress.thatcanbespammed...
> Scott wrote:
>>
>> "Joel Kolstad" <JKolstad71HatesSpam@yahoo.com> wrote in message
>> news:12790o6e1al5ee4@corp.supernews.com...
>> > "Scott" <how.do@you.do> wrote in message
>> > news:lOKdnTIKRpIXXu7ZnZ2dnUVZ_uqdnZ2d@adelphia.com ...
>> >> The network has been up the whole time. No breach of contract on
>> >> their
>> >> part.
>> >
>> > I'd be surprised if the standard consumer contract even specifies that
>> > Sprint will keep their network up. :-)
>> >
>> >
>>
>> Agreed, but the total lack of service could be good grounds to get out of
>> the agreement.
>
> Exactly what "total lack of service?"
>

I'm talking about a scenario where the network were to go down for the same
kind of time that was involved here, thereby making the entire service
unusable for a very lengthy period of time. Obviously, this was notthe case
over the weekend.

05-24-2006, 10:15 PM

Scott wrote:
>
> "Notan" <notan@ddress.thatcanbespammed> wrote in message
> news:447524D5.1EBD9910@ddress.thatcanbespammed...
> > Scott wrote:
> >>
> >> "Joel Kolstad" <JKolstad71HatesSpam@yahoo.com> wrote in message
> >> news:12790o6e1al5ee4@corp.supernews.com...
> >> > "Scott" <how.do@you.do> wrote in message
> >> > news:lOKdnTIKRpIXXu7ZnZ2dnUVZ_uqdnZ2d@adelphia.com ...
> >> >> The network has been up the whole time. No breach of contract on
> >> >> their
> >> >> part.
> >> >
> >> > I'd be surprised if the standard consumer contract even specifies that
> >> > Sprint will keep their network up. :-)
> >> >
> >> >
> >>
> >> Agreed, but the total lack of service could be good grounds to get out of
> >> the agreement.
> >
> > Exactly what "total lack of service?"
> >
>
> I'm talking about a scenario where the network were to go down for the same
> kind of time that was involved here, thereby making the entire service
> unusable for a very lengthy period of time. Obviously, this was notthe case
> over the weekend.

Yes, Scott.

Hypothetically, if the entire system went down for the weekend, you'd probably
have grounds to get out of the contract.

Notan

05-25-2006, 06:51 AM

Scott <how.do@you.do> wrote:
>>>
>>> Agreed, but the total lack of service could be good grounds to get out of
>>> the agreement.
>>
>> Exactly what "total lack of service?"
>>
>
> I'm talking about a scenario where the network were to go down for the same
> kind of time that was involved here, thereby making the entire service
> unusable for a very lengthy period of time. Obviously, this was notthe case
> over the weekend.
>

Hypothetically perhaps. Nobody has claimed the service was out at all ...
just the website and CSR systems to reactivate [presummably] his disconnected
phone.

--
Thomas T. Veldhouse
Key Fingerprint: 2DB9 813F F510 82C2 E1AE 34D0 D69D 1EDC D5EC AED1