At 02 Feb 2007 16:07:49 -0800
Harrisg78@gmail.com wrote:
> We've asked
> several times for them to send out a tech to our condo so they can
> verify it for themselves. They say they can only do that if many
> people are calling in to complain, and that they don't guaranty
> coverage indoors. We don't have a land line and can't dial 911 in an
> emergency. Is there any way we can get out of this? Their customer
> service has been absolutely terrible!!!!!
So, a) you move to a place without Sprint coverage, and b) you ELECT not
to get a landline, and somehow it's Sprint's fault you have no phone
service?
Sign up for a free VoIP account with Voicestick (assuming you have
broadband- you must of posted this somehow) they offer a free incoming
phone number and unlike, say, Skype, Voicestick supports 911 emergency
location.
Not to pick on you, but Sprint didn't make you move, and they don't have
any obligation to dispatch techs to your home to figure out there's no
service at your location. If you had service there before and it
suddenly disappeared then perhaps the "send out a tech" request would
make more sense.
When I moved to my current house three years ago I was surprised my AT&T
wireless service didn't work here. A phone call to AT&T verified my area
had "limited coverage." My solution was to switch carriers to one who
covered my area.