PPC 6700 has no sound!

I got my PPC 6700 from sprintpcs in mid-July. It's been a while since
it stopped to produce any sound, even when not in vibration mode.
Plus, playing music or video does not produce any sound. Tapping the
screen does not produce any sound, even if I have enabled sound for
screen tapping.

It's very weird, on rare, totally unpredictable occasions, the sound
may come up for a few seconds and then goes back to silence.

I googled a little, some people say that it is because the earplug
jack has messed up, and what they did was to repetitively plug in the
earphone and take it out until the sound comes back. But I've had no
luck doing this. Welling, I can hear the sound OK with the earplug,
but I want to hear the sound without an earplug.

Anybody's having the same problem and what's the solution? Thx.

gnewsgroup <gnewsgroup@gmail.com> wrote:
> I got my PPC 6700 from sprintpcs in mid-July. It's been a while since
> it stopped to produce any sound, even when not in vibration mode.
> Plus, playing music or video does not produce any sound. Tapping the
> screen does not produce any sound, even if I have enabled sound for
> screen tapping.

> It's very weird, on rare, totally unpredictable occasions, the sound
> may come up for a few seconds and then goes back to silence.

> I googled a little, some people say that it is because the earplug
> jack has messed up, and what they did was to repetitively plug in the
> earphone and take it out until the sound comes back. But I've had no
> luck doing this. Welling, I can hear the sound OK with the earplug,
> but I want to hear the sound without an earplug.

> Anybody's having the same problem and what's the solution? Thx.


My solution was to get the sound to work by pushing the earphones in and out
of the jack a couple of times until the sound worked with them out (played a
little mp3 tune each time to check). That was six months ago. I haven't
plugged anything into the earphone jack since then, and haven't lost sound
even once.

But apparently the problem is progressive; the more you use the jack the worse
the situation gets, so maybe your unit is too far gone by now. But give it a
shot. Get the sound to work on the speaker, avoid using the jack and see what
happens over time. Nex