Results 16 to 30 of 38
- 03-10-2008, 03:26 PM #16MichaelGuest
Re: T-mobile & Sprint Merger Back in the News.
"dafydd" <[email protected]> wrote in message
news:99f75607-be6f-472d-86cd-443ec21055e8@u69g2000hse.googlegroups.com...
Yes actually, I used it when I worked for them, and never
had a
problem receiving my bills in electronic form.
However I will point out, that this is seperate from their
actual
billing system.
I'm using it as we speak, have for years....
Michael in Oregon
› See More: T-mobile & Sprint Merger Back in the News.
- 03-10-2008, 09:11 PM #17R. P.Guest
Re: T-mobile & Sprint Merger Back in the News.
"dafydd" <[email protected]> wrote:
> Yes actually, I used it when I worked for them, and never had a
> problem receiving my bills in electronic form.
> However I will point out, that this is seperate from their actual
> billing system.
I don't know how many times I initiated the paperless billing from their
web site and even though my submission was acknowledged with an email to
which I had to reply in order to finish the activation, they kept
sending me reminder emails that I did not activate it yet. After each
such reminder I would do it again but with the same result. After about
the 3rd reminder I had to start the process all over again but with the
same result. After about the 4th such cycle I called them up to report
this and they acknowledged that they had a problem with it and I should
try again later. I did, same deal, so I gave up. What makes it worse is
that they would not activate paperless billing if you request it by
phone. You can only do it from their non-functioning web site. Go and
figure ... Their HQ is less than 2 miles from my house, too. Well, at
least the EasyPay option is working.
I don't understand how that paperless billing works for you guys, but
not for me.
Rudy
- 03-12-2008, 02:45 PM #18Joe SeattleGuest
Re: T-mobile & Sprint Merger Back in the News.
On Mar 7, 8:25 pm, "Jar-Jar Binks" <[email protected]> wrote:
> > T-Mobile does not use CDMA, and if T-Mobile is worried
> > about being price undercut by Sprint, its cheaper to wait a year till
> > they go out of business, than it is to buy them out.
>
> Sprint will not go out of business! In one year they will be the largest and
> most successful cell phone service provider in the USA.
I want what you are smoking!
- 03-12-2008, 03:43 PM #19DTCGuest
Re: T-mobile & Sprint Merger Back in the News.
Joe Seattle wrote:
> On Mar 7, 8:25 pm, "Jar-Jar Binks" <[email protected]> wrote:
>> Sprint will not go out of business! In one year they will be the largest and
>> most successful cell phone service provider in the USA.
>
> I want what you are smoking!
I think it a drug called sarcasm.
- 03-12-2008, 04:56 PM #20Todd AllcockGuest
Re: T-mobile & Sprint Merger Back in the News.
"Joe Seattle" <[email protected]> wrote in message
news:3ce4bc3e-acf9-4875-b562-00613e1ead81@u10g2000prn.googlegroups.com...
>> Sprint will not go out of business! In one year they will be the largest
>> and
>> most successful cell phone service provider in the USA.
>
> I want what you are smoking!
He might be right- apparently Sprint will be the sole surviving wireless
carrier of a nuclear holocaust, if the TV series Jericho can be believed.
Every mobile phone still working on the show- whether used by the good guys,
the bad guys, intelligence agents, military, or terrorists are all Sprint
branded and logoed. ;-)
- 03-12-2008, 05:12 PM #21Steve SobolGuest
Re: T-mobile & Sprint Merger Back in the News.
["Followup-To:" header set to alt.cellular.sprintpcs.]
On 2008-03-12, Joe Seattle <[email protected]> wrote:
>> Sprint will not go out of business! In one year they will be the largest and
>> most successful cell phone service provider in the USA.
>
> I want what you are smoking!
Jar-Jar is trolling.
--
Steve Sobol, Victorville, CA PGP:0xE3AE35ED www.SteveSobol.com
Geek-for-hire. Details: http://www.linkedin.com/in/stevesobol
- 03-12-2008, 07:15 PM #22Jar-Jar BinksGuest
Re: T-mobile & Sprint Merger Back in the News.
"Steve Sobol" <[email protected]> wrote in message
news:[email protected]...
> ["Followup-To:" header set to alt.cellular.sprintpcs.]
> On 2008-03-12, Joe Seattle <[email protected]> wrote:
>
>>> Sprint will not go out of business! In one year they will be the largest
>>> and
>>> most successful cell phone service provider in the USA.
>>
>> I want what you are smoking!
>
> Jar-Jar is trolling.
>
> --
I wouldn't be so certain about that! I remember when ATT was in a world of
hurt at the time that they bacame Cingular. I don't see any reason that
Sprint can't also trun it around.
Jar-Jar.
- 03-12-2008, 08:45 PM #23AllodoxaphobiaGuest
Re: T-mobile & Sprint Merger Back in the News.
On Wed, 12 Mar 2008 16:56:51 -0600, Todd Allcock wrote:
> "Joe Seattle" <[email protected]> wrote:
>
>>> Sprint will not go out of business! In one year they will be the largest
>>> and most successful cell phone service provider in the USA.
>>
>> I want what you are smoking!
>
> He might be right- apparently Sprint will be the sole surviving wireless
> carrier of a nuclear holocaust, if the TV series Jericho can be believed.
> Every mobile phone still working on the show- whether used by the good guys,
> the bad guys, intelligence agents, military, or terrorists are all Sprint
> branded and logoed. ;-)
And, _all of them_ totally immune to EMP.
- 03-12-2008, 10:34 PM #24Todd AllcockGuest
Re: T-mobile & Sprint Merger Back in the News.
At 12 Mar 2008 18:15:41 -0700 Jar-Jar Binks wrote:
> I wouldn't be so certain about that! I remember when ATT was in a world
of
> hurt at the time that they bacame Cingular. I don't see any reason that
> Sprint can't also trun it around.
>
> Jar-Jar.
Um, you realize the old AT&T "turned it around" by being acquired by their
competitor (Cingular), right?
Using that logic, Sprint will "turn it around" by being acquired by
Verizon...
- 03-13-2008, 09:56 PM #25Todd AllcockGuest
Re: T-mobile & Sprint Merger Back in the News.
At 11 Mar 2008 11:43:02 -0400 Cyrus Afzali wrote:
> The best opportunity T-M has had since taking that name in the U.S.
> following the VoiceStream deal was to buy the original AT&T Wireless
> when it could be had at bargain basement prices. At that point,
> neither had invested significant money into a next-generation network,
> they both had compatible technologies and integration would have been
> relatively easy -- at least for two companies of that size.
>
> But they passed and we have the market sector that's present now. I
> don't see it changing anytime soon unless Verizon/Vodafone wanted to
> make a run for Sprint/Nextel. That too is unlikely since Verizon's
> spending heavily to roll out FIOS across the Northeast.
Not to mention that there's really nothing in it for Verizon. When
Cingular acquired AT&T, it gained a bunch of markets it had no presence in
(like New York, and my own Denver) and obtained vital 800MHz spectrum in
many areas it had none (California for example.)
Sprint operates in pretty much the same markets as Verizon already, so what
would Verizon gain in buying Sprint? More customers? They don't need to
buy those, they can just sit back and wait for them to churn for free! ;-)
- 03-14-2008, 04:11 PM #26RonGuest
Re: T-mobile & Sprint Merger Back in the News.
On Fri, 14 Mar 2008 14:10:43 -0700, "Jar-Jar Binks"
<[email protected]> wrote:
>>
>> Sprint operates in pretty much the same markets as Verizon already, so
>> what
>> would Verizon gain in buying Sprint? More customers? They don't need to
>> buy those, they can just sit back and wait for them to churn for free!
>> ;-)
>>
>
>I believe that the churn will decline because Sprint will turn-it-around.
>Sprint has a relly good network, they just need to improve in the areas of
>advertising, customer service and especially customer relations.
>
DREAM ON. Even their new CEO is glommy.
Sprint is handicapped with a 1900 Mhz Network, and as long as they use
Convergsys software to browbeat their CSRs into mandatory call handle
time limits amd upsell quotas, they continue to have a 35% annual turn
over in CSRs and continued lousy Customer Service, always worst rated
in surveys by Conumers Reports, The Yankee Group, and JD Powers
they CAN NOT TURN IT AROUND.
- 03-14-2008, 05:46 PM #27The BobGuest
Re: T-mobile & Sprint Merger Back in the News.
Ron <[email protected]> amazed us all with the following in
news:[email protected]:
> On Fri, 14 Mar 2008 14:10:43 -0700, "Jar-Jar Binks"
> <[email protected]> wrote:
>
>>>
>>> Sprint operates in pretty much the same markets as Verizon already,
>>> so what
>>> would Verizon gain in buying Sprint? More customers? They don't
>>> need to buy those, they can just sit back and wait for them to churn
>>> for free! ;-)
>>>
>>
>>I believe that the churn will decline because Sprint will
>>turn-it-around. Sprint has a relly good network, they just need to
>>improve in the areas of advertising, customer service and especially
>>customer relations.
>>
>
> DREAM ON. Even their new CEO is glommy.
Oh look, it's the idiot troll Phillippe.
>
> Sprint is handicapped with a 1900 Mhz Network, and as long as they use
> Convergsys software
The great majority of their customer base hasn't been on Convergys for
quite some time. But I'll humor you- how would that force anyone into
mandatory call handle times?
to browbeat their CSRs into mandatory call handle
> time limits amd upsell quotas, they continue to have a 35% annual turn
> over in CSRs
Cite?
> and continued lousy Customer Service, always worst rated
> in surveys by Conumers Reports, The Yankee Group, and JD Powers
> they CAN NOT TURN IT AROUND.
>
- 03-14-2008, 06:51 PM #28DTCGuest
Re: T-mobile & Sprint Merger Back in the News.
Ron wrote:
> Sprint is handicapped with a 1900 Mhz Network
Some may see it as an advantage. Closer cell sites means better
spectrum reuse, which means better subscriber loading.
- 03-14-2008, 06:55 PM #29Jar-Jar BinksGuest
Re: T-mobile & Sprint Merger Back in the News.
> DREAM ON. Even their new CEO is glommy.
>
> Sprint is handicapped with a 1900 Mhz Network, and as long as they use
> Convergsys software to browbeat their CSRs into mandatory call handle
> time limits amd upsell quotas, they continue to have a 35% annual turn
> over in CSRs and continued lousy Customer Service, always worst rated
> in surveys by Conumers Reports, The Yankee Group, and JD Powers
> they CAN NOT TURN IT AROUND.
Wrong regarding the 1900 Mhz Network. GSM netowrks in other countries such
as England are 1800 MHz. 1800 Mhz has virtually the same penetration
characteristics as 1900 Mhz. Englans's 1800 Mhz Network is deployed very
well. Sprint has a great network, they just need to improve their customer
service.
jar-Jar
- 03-14-2008, 06:57 PM #30Jar-Jar BinksGuest
Re: T-mobile & Sprint Merger Back in the News.
"DTC" <[email protected]> wrote in message
news:[email protected]...
> Ron wrote:
>> Sprint is handicapped with a 1900 Mhz Network
>
> Some may see it as an advantage. Closer cell sites means better
> spectrum reuse, which means better subscriber loading.
Thankyou for stating the truth from an intelligent and informed perspective.
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