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Old 04-11-2008, 12:16 PM   #1 (permalink)
Steve Sobol
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Sprint pay incentives aim to slow cancellations


Oh, how the mighty have fallen:

http://tinyurl.com/429rmw




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Old 04-11-2008, 07:52 PM   #2 (permalink)
The Bob
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Re: Sprint pay incentives aim to slow cancellations


Steve Sobol <sjsobol@JustThe.net> amazed us all with the following in
news:slrnfvvao3.mmt.sjsobol@amethyst.justthe.net:

> Oh, how the mighty have fallen:
>
> http://tinyurl.com/429rmw
>
>
>
>


So, by changing their annual bonus structure for the executives ("A short-
term incentive plan for company officers") to hold them accountable for
churn, they have fallen? You make it sound like an act of desperation,
when it is in fact an act of corporate responsibility. Customers churn,
the big boys don't get a bonus.
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Old 04-12-2008, 08:44 AM   #3 (permalink)
Steve Sobol
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Re: Sprint pay incentives aim to slow cancellations


On 2008-04-12, The Bob <nospam@bob.com> wrote:

> So, by changing their annual bonus structure for the executives ("A short-
> term incentive plan for company officers") to hold them accountable for
> churn, they have fallen? You make it sound like an act of desperation,
> when it is in fact an act of corporate responsibility. Customers churn,
> the big boys don't get a bonus.


Had they done it much earlier, yes, I'd probably have seen it in a much more
positive light. Given recent events, it does smack of desperation.

--
Steve Sobol, Victorville, CA PGP:0xE3AE35ED www.SteveSobol.com
Geek-for-hire. Details: http://www.linkedin.com/in/stevesobol

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Old 04-12-2008, 08:55 AM   #4 (permalink)
The Bob
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Re: Sprint pay incentives aim to slow cancellations


Steve Sobol <sjsobol@JustThe.net> amazed us all with the following in
news:slrng01in7.6pu.sjsobol@amethyst.justthe.net:

> On 2008-04-12, The Bob <nospam@bob.com> wrote:
>
>> So, by changing their annual bonus structure for the executives ("A
>> short- term incentive plan for company officers") to hold them
>> accountable for churn, they have fallen? You make it sound like an
>> act of desperation, when it is in fact an act of corporate
>> responsibility. Customers churn, the big boys don't get a bonus.

>
> Had they done it much earlier, yes, I'd probably have seen it in a
> much more positive light. Given recent events, it does smack of
> desperation.
>


They have a new CEO that doesn't seem to rush anything. The timing is not
as dire as you portray it- obviously they started addressing customer
service issues before executive compensation.
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Old 04-12-2008, 09:48 AM   #5 (permalink)
Steve Sobol
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Re: Sprint pay incentives aim to slow cancellations


On 2008-04-12, The Bob <nospam@bob.com> wrote:

> They have a new CEO that doesn't seem to rush anything. The timing is not
> as dire as you portray it- obviously they started addressing customer
> service issues before executive compensation.


Well, that's certainly a step in the right direction. I would love to see
Sprint survive their current situation. I just tend to be cynical.

--
Steve Sobol, Victorville, CA PGP:0xE3AE35ED www.SteveSobol.com
Geek-for-hire. Details: http://www.linkedin.com/in/stevesobol

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