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  1. #1
    TL Mitchell
    Guest
    "schrodinger's cat" <sc@invalid.invalid> wrote in message
    news:utk70492viniucl37qjc7as0knivbbak6j@4ax.com...
    > Is SERO priced at full cost per line, or is there multi-line pricing
    > with the same plan for each phone, but with a lesser upcharge for the
    > additional phones? SERO seems to include the equivalent of Vision. Can
    > this be upgraded to Power Vision? Are they truly serious about the "no
    > migration from existing lines of service" statement?


    No multi-line pricing, no family plans. The unlimited data is for Vision or
    Power Vision depending on your phone's capabilities. Be advised the Power
    Vision package isn't any of the "Packs" offered with normal plans, it's a
    paired down "Casual" version with very basic Sprint TV offerings, if that's
    important to you.

    I went through the process and opened a new line of service with a new
    number and cancelled the former line. Some forum users report being able to
    migrate or port their number. It isn't s'posed to be the case and many
    report running into a stone wall trying. Your mileage may vary.

    TL





    See More: Questions re: SERO



  2. #2
    Help PCS
    Guest

    Re: Questions re: SERO

    schrodinger's cat <sc@invalid.invalid> wrote in
    news:skt704lc88ep657srb83uer9l8lkdkbceq@4ax.com:

    > Thanks, TL. I thought that was probably the case, but the
    > SERO web page says, "Available to new Sprint customers or
    > existing customers adding a new line". The part about
    > "adding a new line" caused my question, but I may be
    > confusing multiple lines with multiple phones, or is
    > there really a difference?


    The SERO plan is available to an existing customer who has,
    say, two lines already and wants to add a 3rd. The third can
    be the SERO plan (the first two would not qualify since
    they're existing lines).

    The SERO plan is not a family/shared plan and each phone line
    would have its own service plan and not sharing minutes.



  3. #3
    Help PCS
    Guest

    Re: Questions re: SERO

    schrodinger's cat <sc@invalid.invalid> wrote in
    news:bbt904ptb423nocn1b6badci6frfobu8n7@4ax.com:

    > Thanks, Help. A couple of questions if you don't mind.
    > Does adding the SERO plan to an existing account require
    > extending the contract covering the existing plans?


    This should not be the case, no. Each phone would have its
    own contract term and adding a new line (and new contract to
    that new line) shouldn't impact any existing lines on the
    account.

    > SERO aside, is there a way to share minutes other than a
    > family plan? Instead of a family plan, can a non-business
    > account have more than one phone with their own completely
    > different plans, but be billed on the same account?


    Family plans are the only way to share minutes for consumers
    (non-business entities). There are shared minute plans for
    businesses but they're not available for consumers. You can
    have as many different phone lines (subscriptions) on your
    account up to your credit class allowances, each with its own
    phone number, service plan and/or options and contract terms.



  4. #4
    rlsusenet@NOSPAMPUHLEEZschnapp.org
    Guest

    Re: Questions re: SERO

    schrodinger's cat wrote:
    > On 16 Apr 2008 02:10:19 GMT Help PCS <help_pcs@netzero.net> wrote:
    >
    >> schrodinger's cat <sc@invalid.invalid> wrote in
    >> news:bbt904ptb423nocn1b6badci6frfobu8n7@4ax.com:
    >>
    >>> Thanks, Help. A couple of questions if you don't mind.
    >>> Does adding the SERO plan to an existing account require
    >>> extending the contract covering the existing plans?

    >> This should not be the case, no. Each phone would have its
    >> own contract term and adding a new line (and new contract to
    >> that new line) shouldn't impact any existing lines on the
    >> account.
    >>
    >>> SERO aside, is there a way to share minutes other than a
    >>> family plan? Instead of a family plan, can a non-business
    >>> account have more than one phone with their own completely
    >>> different plans, but be billed on the same account?

    >> Family plans are the only way to share minutes for consumers
    >> (non-business entities). There are shared minute plans for
    >> businesses but they're not available for consumers. You can
    >> have as many different phone lines (subscriptions) on your
    >> account up to your credit class allowances, each with its own
    >> phone number, service plan and/or options and contract terms.

    >
    > Thanks again, that clears a lot of things up for me. My wife and I have
    > been Sprint customers for over 10 years and currently have a 2 line Fair
    > & Flexible Family plan at $69.99/month for 700 shared minutes. Only my
    > phone has vision, at $10 additional/month, because my wife never had any
    > interest in it. Now, however, her company is pressuring her to get a
    > phone on which she can receive and send email. It looks like 2 SERO
    > plans at $30/month for 500 minutes each would give us both all the
    > features we would need or want for a total of $60/month, as compared to
    > our current total of $79.99 with only one Vision line. Now I have to
    > find out how buying the phones works. I've read that I may be forced to
    > pay full price for them through a SERO vendor. Is that true?


    Go check out http://www.sprint.com/sero and plug in a sprint employee
    email address (savings@sprintemi.com).

    There are plenty of free and discounted phones there.



  5. #5
    rlsusenet@NOSPAMPUHLEEZschnapp.org
    Guest

    Re: Questions re: SERO

    e wrote:
    > My son switched from T-Mobile to SERO today, and is delighted with the
    > numbers. He gave T-Mobile a chance to come up with something close, but
    > the best their 'retention' droid could offer was still a mile away.
    >
    > He's been getting some very curious overseas cellspam, so is happy to
    > change numbers. It's like a clean slate.
    >
    > The SERO plan provides "unlimited data", but there's nothing about how
    > that data is to be used. Though it's trivial to connect a laptop to an
    > EVDO-equipped phone (Centro, Treo, etc.), that is probably beyond the
    > SERO plan. Or is it?


    That's called "tethering". I don't know whether you can get that
    feature added to a SERO account, but you probably can. If you tether
    without explicitly adding it to your account, they can detect it, and
    you /might/ end up with a big bill for it.



  6. #6
    dafydd
    Guest

    Re: Questions re: SERO

    On Apr 16, 12:01 am, "rlsuse...@NOSPAMPUHLEEZschnapp.org"
    <NoSuchPer...@bigfoot.com> wrote:
    > e wrote:
    > > My son switched from T-Mobile to SERO today, and is delighted with the
    > > numbers. He gave T-Mobile a chance to come up with something close, but
    > > the best their 'retention' droid could offer was still a mile away.

    >
    > > He's been getting some very curious overseas cellspam, so is happy to
    > > change numbers. It's like a clean slate.

    >
    > > The SERO plan provides "unlimited data", but there's nothing about how
    > > that data is to be used. Though it's trivial to connect a laptop to an
    > > EVDO-equipped phone (Centro, Treo, etc.), that is probably beyond the
    > > SERO plan. Or is it?

    >
    > That's called "tethering". I don't know whether you can get that
    > feature added to a SERO account, but you probably can. If you tether
    > without explicitly adding it to your account, they can detect it, and
    > you /might/ end up with a big bill for it.


    Currently, on all newer equipment anyway, there are barriers in place
    to keep you from tethering
    your phone to a PC and using that for your internet without a specific
    phone-as-modem attachable.
    I have heard of 3rd party programs that are available to circumvent
    this, but otherwise, if you try to
    use your phone to connect a PC to the internet you would wind up
    getting nothing but an error message.
    I have not heard of or seen anyone's bill where they have a vision or
    powervision option getting charged
    extra 'casual usage charges' for using the phone as a modem, IF their
    particular device allows connection
    without the phone as modem add-on, or if they have been using the
    aforementioned 3rd party program.
    As a customer service agent, if we did receivie a call or email from
    someone getting charged for data when they
    had an existing vision or powervision feature, we would credit the
    overage. The one caveat to this would be
    on older phones that connect to the web a little differently and
    actually would be charged per minute while
    being used as a modem. These are a dead give away however as they are
    typically 2g devices and actually
    'dial in' to the web to connect.

    If you are wishing to use the device to tether a PC to the internet, I
    would personally suggest adding the PAM
    attachable. This way if you have issues with your connection, help is
    available to try and get it corrected. We
    do not help troubleshoot persons 3rd party software problems, as they
    are strictly 'use at your own risk', and
    technically, are in violation of the terms of use agreement, in terms
    of circumventing the system to tether. As
    I am writing this from home, I do not have information in front of me
    as to how much extra on the SERO plan the
    PAM attachable is, but I will check into it for you and post the
    answer later on.



  7. #7
    e
    Guest

    Re: Questions re: SERO

    dafydd wrote:
    > On Apr 16, 12:01 am, "rlsuse...@NOSPAMPUHLEEZschnapp.org"
    > <NoSuchPer...@bigfoot.com> wrote:
    >> e wrote:
    >>> My son switched from T-Mobile to SERO today, and is delighted with the
    >>> numbers. He gave T-Mobile a chance to come up with something close, but
    >>> the best their 'retention' droid could offer was still a mile away.
    >>> He's been getting some very curious overseas cellspam, so is happy to
    >>> change numbers. It's like a clean slate.
    >>> The SERO plan provides "unlimited data", but there's nothing about how
    >>> that data is to be used. Though it's trivial to connect a laptop to an
    >>> EVDO-equipped phone (Centro, Treo, etc.), that is probably beyond the
    >>> SERO plan. Or is it?

    >> That's called "tethering". I don't know whether you can get that
    >> feature added to a SERO account, but you probably can. If you tether
    >> without explicitly adding it to your account, they can detect it, and
    >> you /might/ end up with a big bill for it.

    >
    > Currently, on all newer equipment anyway, there are barriers in place
    > to keep you from tethering
    > your phone to a PC and using that for your internet without a specific
    > phone-as-modem attachable.
    > I have heard of 3rd party programs that are available to circumvent
    > this, but otherwise, if you try to
    > use your phone to connect a PC to the internet you would wind up
    > getting nothing but an error message.
    > I have not heard of or seen anyone's bill where they have a vision or
    > powervision option getting charged
    > extra 'casual usage charges' for using the phone as a modem, IF their
    > particular device allows connection
    > without the phone as modem add-on, or if they have been using the
    > aforementioned 3rd party program.
    > As a customer service agent, if we did receivie a call or email from
    > someone getting charged for data when they
    > had an existing vision or powervision feature, we would credit the
    > overage. The one caveat to this would be
    > on older phones that connect to the web a little differently and
    > actually would be charged per minute while
    > being used as a modem. These are a dead give away however as they are
    > typically 2g devices and actually
    > 'dial in' to the web to connect.
    >
    > If you are wishing to use the device to tether a PC to the internet, I
    > would personally suggest adding the PAM
    > attachable. This way if you have issues with your connection, help is
    > available to try and get it corrected. We
    > do not help troubleshoot persons 3rd party software problems, as they
    > are strictly 'use at your own risk', and
    > technically, are in violation of the terms of use agreement, in terms
    > of circumventing the system to tether. As
    > I am writing this from home, I do not have information in front of me
    > as to how much extra on the SERO plan the
    > PAM attachable is, but I will check into it for you and post the
    > answer later on.



    That will be helpful -- thank you. Actually, despite
    some negative stories we've heard about Sprint, our
    experience over the past decade has been excellent. We
    call the company about once or twice a year for one
    reason or another (change Mexico options, whatever) and
    I cannot recall the last time a call was dropped. We
    once lost a phone, and two days later a new one showed
    up at no charge. What more can I ask for?

    So it's called "Tethering"? Well, my assistant set that
    up and I never thought it was anything special. Perhaps
    once a month I'll connect my Treo 755p to my laptop at
    some airport and check email. I've never been billed for
    it. ???

    A happy camper,

    Ike



  8. #8
    Help PCS
    Guest

    Re: Questions re: SERO

    schrodinger's cat <sc@invalid.invalid> wrote in
    news:sgra04pb1nkmnot71g0hq57tb2cvgoq81j@4ax.com:

    > Now I have to find out how buying the phones works. I've
    > read that I may be forced to pay full price for them
    > through a SERO vendor. Is that true?


    Switching to a SERO plan means starting over with regards to
    your phone numbers. As others have pointed out, it's usually
    not possible to switch an existing line to a SERO plan; you
    need to start over (new numbers, new activations, new phones,
    etc).




  9. #9
    Help PCS
    Guest

    Re: Questions re: SERO

    e <binarydotike@gmail.com> wrote in news:fu3vj4$3g3$1
    @registered.motzarella.org:

    > The SERO plan provides "unlimited data", but there's
    > nothing about how that data is to be used. Though it's
    > trivial to connect a laptop to an EVDO-equipped phone
    > (Centro, Treo, etc.), that is probably beyond the SERO
    > plan. Or is it?


    The unlimited data with the SERO plan is for phone (browser)
    use only, not tethered with a cable to a computer.





  10. #10
    Help PCS
    Guest

    Re: Questions re: SERO

    schrodinger's cat <sc@invalid.invalid> wrote in
    news:dcoc041n883b9dtmjrehbb7h4a9uhhij2n@4ax.com:

    > The decision would be easier if Sprint had introduced a
    > prorated ETF as they promised months ago, then I would just
    > cancel my current family plan and get the SERO plans.
    > Changing phone numbers is not that big an issue with us.


    I read about the prorated ETFs; I assume then that this hasn't
    happened yet? I thought it would have by now.





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