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- 07-24-2003, 10:29 PM #1MadCrapperGuest
I've got an A500 and I am still waiting on my local Sprint store
(Hickory, NC) to get the VH16 update. Does anyone know who to contact
at Sprint (management) and fuss about them draging their feet about
getting updates. I understand that there is already a newer update out
and available. So they are way behind. Especially given the amount of
time that the VH16 update has been out.
Thanks
› See More: A500, VH16 and Sprint Customer Service
- 07-25-2003, 12:56 AM #2Larry ThomasGuest
Re: A500, VH16 and Sprint Customer Service
First of all it is VI16 not VH16. All Sprint stores have/had this update
as well as the new version which is WD29. At this point it makes no
sense to get VI16 as it was a bad version. WD29 is much better. If they
tell you they don't have it they are either misinformed or are lying.
--
-Larry
Sprint user since 1997
MadCrapper <[email protected]> wrote in article
<[email protected]>:
>
> I've got an A500 and I am still waiting on my local Sprint store
> (Hickory, NC) to get the VH16 update. Does anyone know who to contact
> at Sprint (management) and fuss about them draging their feet about
> getting updates. I understand that there is already a newer update out
> and available. So they are way behind. Especially given the amount of
> time that the VH16 update has been out.
>
> Thanks
[posted via phonescoop.com - free web access to the alt.cellular groups]
- 07-25-2003, 03:21 AM #3hatoncatGuest
Re: A500, VH16 and Sprint Customer Service
Not true. A tech must download the firmware files from the Sprint
Intranet. It is quite possible for the store to still not even have
the VI16 update. You have to talk to one of the actual techs and ask
them to check their tech web site and download the update.
If they won't do that you will have to go to another store...
Larry Thomas wrote:
> *First of all it is VI16 not VH16. All Sprint stores have/had this
> update
> as well as the new version which is WD29. At this point it makes no
> sense to get VI16 as it was a bad version. WD29 is much better. If
> they
> tell you they don't have it they are either misinformed or are
> lying.
>
> --
> -Larry
> Sprint user since 1997
>
>
>
> MadCrapper <[email protected]> wrote in article
> <[email protected]>:
> >
> > I've got an A500 and I am still waiting on my local Sprint store
> > (Hickory, NC) to get the VH16 update. Does anyone know who to
> contact
> > at Sprint (management) and fuss about them draging their feet
> about
> > getting updates. I understand that there is already a newer update
> out
> > and available. So they are way behind. Especially given the amount
> of
> > time that the VH16 update has been out.
> >
> > Thanks
>
> [posted via phonescoop.com - free web access to the alt.cellular
> groups] *
--
Posted at SprintUsers.com - Your place for everything Sprint PCS
Free wireless access @ www.SprintUsers.com/wap
- 07-25-2003, 09:47 AM #4Larry ThomasGuest
Re: A500, VH16 and Sprint Customer Service
I don't buy that. The VI16 update came out last December. If they still
haven't downloaded it by now then they must be complete morons.
--
-Larry
Sprint user since 1997
hatoncat <[email protected]> wrote in article
<[email protected]>:
>
> Not true. A tech must download the firmware files from the Sprint
> Intranet. It is quite possible for the store to still not even have
> the VI16 update. You have to talk to one of the actual techs and ask
> them to check their tech web site and download the update.
>
> If they won't do that you will have to go to another store...
>
> Larry Thomas wrote:
> > *First of all it is VI16 not VH16. All Sprint stores have/had this
> > update
> > as well as the new version which is WD29. At this point it makes no
> > sense to get VI16 as it was a bad version. WD29 is much better. If
> > they
> > tell you they don't have it they are either misinformed or are
> > lying.
> >
> > --
> > -Larry
> > Sprint user since 1997
> >
> >
> >
> > MadCrapper <[email protected]> wrote in article
> > <[email protected]>:
> > >
> > > I've got an A500 and I am still waiting on my local Sprint store
> > > (Hickory, NC) to get the VH16 update. Does anyone know who to
> > contact
> > > at Sprint (management) and fuss about them draging their feet
> > about
> > > getting updates. I understand that there is already a newer update
> > out
> > > and available. So they are way behind. Especially given the amount
> > of
> > > time that the VH16 update has been out.
> > >
> > > Thanks
> >
> > [posted via phonescoop.com - free web access to the alt.cellular
> > groups] *
>
> --
> Posted at SprintUsers.com - Your place for everything Sprint PCS
> Free wireless access @ www.SprintUsers.com/wap
>
[posted via phonescoop.com - free web access to the alt.cellular groups]
- 07-25-2003, 05:59 PM #51900mhzcdmaGuest
Re: A500, VH16 and Sprint Customer Service
So they haven't downloaded it yet.
"Larry Thomas" <[email protected]> wrote in message
news:[email protected]...
> I don't buy that. The VI16 update came out last December. If they still
> haven't downloaded it by now then they must be complete morons.
>
> --
> -Larry
> Sprint user since 1997
>
>
>
> hatoncat <[email protected]> wrote in article
> <[email protected]>:
> >
> > Not true. A tech must download the firmware files from the Sprint
> > Intranet. It is quite possible for the store to still not even have
> > the VI16 update. You have to talk to one of the actual techs and ask
> > them to check their tech web site and download the update.
> >
> > If they won't do that you will have to go to another store...
> >
> > Larry Thomas wrote:
> > > *First of all it is VI16 not VH16. All Sprint stores have/had this
> > > update
> > > as well as the new version which is WD29. At this point it makes no
> > > sense to get VI16 as it was a bad version. WD29 is much better. If
> > > they
> > > tell you they don't have it they are either misinformed or are
> > > lying.
> > >
> > > --
> > > -Larry
> > > Sprint user since 1997
> > >
> > >
> > >
> > > MadCrapper <[email protected]> wrote in article
> > > <[email protected]>:
> > > >
> > > > I've got an A500 and I am still waiting on my local Sprint store
> > > > (Hickory, NC) to get the VH16 update. Does anyone know who to
> > > contact
> > > > at Sprint (management) and fuss about them draging their feet
> > > about
> > > > getting updates. I understand that there is already a newer update
> > > out
> > > > and available. So they are way behind. Especially given the amount
> > > of
> > > > time that the VH16 update has been out.
> > > >
> > > > Thanks
> > >
> > > [posted via phonescoop.com - free web access to the alt.cellular
> > > groups] *
> >
> > --
> > Posted at SprintUsers.com - Your place for everything Sprint PCS
> > Free wireless access @ www.SprintUsers.com/wap
> >
>
> [posted via phonescoop.com - free web access to the alt.cellular groups]
>
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