sprint contract

Is your contract finsihed and you asked them to cancel and it's just not
been shut off yet?

OR....You didn't pay your bill and therefore they shut off your service
and you are still under contract. If the latter is true......Let me get
this straight, you would like to continue to use your service without
paying for it? Why didn't *I* think of that! =)

I beleive you have two choices if you wish to keep from leaving a very
nasty mark on your credit rating:

#1 pay your balance due and keep regular on your monthly plan. If you
are having $ problems switch to a lower plan and keep your phone turned
OFF except in emergencies or at night when you have more minutes.

#2 pay your balance due and cancel your account and pay the termination
fee. Depending on the length of your contract this may be the cheapest
way out.

Either way, yes, you agreed to a contract and Sprint has the right to
terminate your service if you no longer pay. If you fail to notify them
of your intentions they will continue your account, as a favor to you,
in order to let you have time to get your financial situation under
controll. After a certain amount of time they will turn your account
over to collections and then if still not successful, finally they will
report this all to the credit companies and finally write off your
account as a loss. As for legality issues, i think you are the only one
in violation of anything, not sprint.

--
Dan W.
North Texas
hominid7 "AT" hotmail "DOT" com
Provider: ATTWS-TDMA



"sonya" <[email protected]> wrote in article
<[email protected]>:
> i was wondering if anyone has had a problem with sprint when ur service has
> been turned off and they still charge ur monthly fee for whatever plan u
> have. i am on a 1 year agreement but my service has been turned off for a
> couple of months. they are still charging me my plan fee and i dont see how
> they can when i dont have the service. i read the terms and conditions and
> nothing says anything about still making monthly payment when service is
> turned off! anyone have any suggestions on what to do? is this legal what
> they are doing thanks
>
>

[posted via phonescoop.com - free web access to the alt.cellular groups]

---

› See More: sprint contract

"sonya" <[email protected]> wrote in message
news:[email protected]...
> i was wondering if anyone has had a problem with sprint when ur service
has
> been turned off and they still charge ur monthly fee for whatever plan u
> have. i am on a 1 year agreement but my service has been turned off for a
> couple of months. they are still charging me my plan fee and i dont see
how
> they can when i dont have the service. i read the terms and conditions and
> nothing says anything about still making monthly payment when service is
> turned off! anyone have any suggestions on what to do? is this legal what
> they are doing thanks
>

You have a contract that you didn't pay. That is something they can hold
you to. However, if they have shut off service, they certainly CAN NOT
charge you for monthly service. They are not supplying you with the service
for which they are charging you. However, once you pay and attempt to
rectify your credit record (damage is being done, I assure you), they have
every right to hold you to the remainder of your contract, from the point
they turned service back on again.

Tom Veldhouse

Dan W. <[email protected]> wrote:

> #2 pay your balance due and cancel your account and pay the termination
> fee. Depending on the length of your contract this may be the cheapest
> way out.

I would imagine that if you continue refusing to pay your bill for
a long enough time, they'll permanently terminate you and charge you
the ETF, which with Sprint is $150.

--
JustThe.net Internet & Multimedia Services
22674 Motnocab Road * Apple Valley, CA 92307-1950
Steve Sobol, Proprietor
888.480.4NET (4638) * 248.724.4NET * [email protected]

Thomas T. Veldhouse <[email protected]> wrote:

> You have a contract that you didn't pay. That is something they can hold
> you to. However, if they have shut off service, they certainly CAN NOT
charge you for monthly service. They are not supplying you with the service
> for which they are charging you. However, once you pay and attempt to
> rectify your credit record (damage is being done, I assure you), they have
> every right to hold you to the remainder of your contract, from the point
> they turned service back on again.


It's not like the cell towers are broken and she can't use the service.
If you don't pay, you're breaking the rules. Usually you will get a month
or two before the company completely writes you off. They won't write off
the account immediately. Sonya's contract apparently hasn't been terminated
by Sprint, it's under suspension, and it sounds like she can either pay the
bill and get it turned back on, not pay the bill and be terminated by Sprint
and forced to pay the early termination fee (completely legit), or
pay the bill and voluntarily pay the etf to get out of the contract.

What Sprint is doing is no different from what most other companies do
when they provide recurring services that are billed monthly.

--
JustThe.net Internet & Multimedia Services
22674 Motnocab Road * Apple Valley, CA 92307-1950
Steve Sobol, Proprietor
888.480.4NET (4638) * 248.724.4NET * [email protected]

i was wondering if anyone has had a problem with sprint when ur service has
been turned off and they still charge ur monthly fee for whatever plan u
have. i am on a 1 year agreement but my service has been turned off for a
couple of months. they are still charging me my plan fee and i dont see how
they can when i dont have the service. i read the terms and conditions and
nothing says anything about still making monthly payment when service is
turned off! anyone have any suggestions on what to do? is this legal what
they are doing thanks

sonya <[email protected]> wrote:
> u people dont understand. i am willing to pay what i owe to sprint, but the
> point of it is they are still charging me each month for my plan and i dont
> even have my phone on.

It'll probably be easier if you consider it a _suspension_ of your
service for non-payment.

You contracted to pay $X per month for Y months. You haven't finished out
the Y months. I'm not a lawyer, but what Sprint is doing is probably 100%
legit. If they failed to provide the service, you would be justified in
turning around and cancelling the service and inisisting that you not pay
the early termination fee. By the same token, you have not called or written
and said "I'm cancelling," right? If you pay now, you should be able to
get your service turned back on and finish out your contract, but they have
not received word from you that you're cancelling, and therefore are
assuming you want to continue the contract.

How long has it been since you paid your last bill? Are you not paying
it because you haven't received the credit you were supposed to get? (I've
done that before with an SBC landline, but you must be extremely careful
in doing it, or you can get yourself into trouble.)


--
JustThe.net Internet & Multimedia Services
22674 Motnocab Road * Apple Valley, CA 92307-1950
Steve Sobol, Proprietor
888.480.4NET (4638) * 248.724.4NET * [email protected]

u people dont understand. i am willing to pay what i owe to sprint, but the
point of it is they are still charging me each month for my plan and i dont
even have my phone on. how can they keep charging me my monthly service plan
and i dont have the service anymore? i understand i do owe the past do
amount but not keep charging me my service charge even when i have no
service. i also had a 45.00 credit that never went to my account.
"Steven J Sobol" <[email protected]> wrote in message
news:[email protected]...
> Thomas T. Veldhouse <[email protected]> wrote:
>
> > You have a contract that you didn't pay. That is something they can
hold
> > you to. However, if they have shut off service, they certainly CAN NOT
> charge you for monthly service. They are not supplying you with the
service
> > for which they are charging you. However, once you pay and attempt to
> > rectify your credit record (damage is being done, I assure you), they
have
> > every right to hold you to the remainder of your contract, from the
point
> > they turned service back on again.
>
>
> It's not like the cell towers are broken and she can't use the service.
> If you don't pay, you're breaking the rules. Usually you will get a month
> or two before the company completely writes you off. They won't write off
> the account immediately. Sonya's contract apparently hasn't been
terminated
> by Sprint, it's under suspension, and it sounds like she can either pay
the
> bill and get it turned back on, not pay the bill and be terminated by
Sprint
> and forced to pay the early termination fee (completely legit), or
> pay the bill and voluntarily pay the etf to get out of the contract.
>
> What Sprint is doing is no different from what most other companies do
> when they provide recurring services that are billed monthly.
>
> --
> JustThe.net Internet & Multimedia Services
> 22674 Motnocab Road * Apple Valley, CA 92307-1950
> Steve Sobol, Proprietor
> 888.480.4NET (4638) * 248.724.4NET * [email protected]

<<to u howard i am not a deadbeat!!!! i quit paying because i had my
bill payed up with a credit and they did not apply it to my bill. so i
didnt pay anymore until they did apply it. u area very rude and unkind
person who thinks he is so smart by being a smart a---- but guess what
it just shows stupid u really are!!!!!! >>

Actually, "u" are really the stupid one here. If Sprint did not apply
an appropriate credit to your account, "u" should have called them and
asked about it, and been ready to explain how much the credit was, what
it was for and when it was supposedly applied. Did you even called
Customer Care and inquired about it before you just all of a sudden
stopped paying? By refusing to pay your bill because some credit was
not applied to your bill is simply the most stupid thing to do.

"sonya" <[email protected]> wrote in message
news:[email protected]...
> u must really think i am so stupid not to call sprint!! i did call about
10
> times and talked to several different people. i tried to talk to the
> supervisor and the rep would not let me!! why is everyone taking up for
> sprint? i always have people acting if i didnt know what to do and i think
> it is insulting!! what about everyone who has questions in the group. did
> they call, speak or do whatever they needed to do? i am so sick o9f being
> insulted in this group!!! i am just like everyone else in here asking for
> advice and i never get it. oh yeah i do i get insults thats it

Your style of writing does not help things. Writing in all lower case,
skipping words and shortening "you" to "u" does a lot for creating a mental
image of your "mental image". I think that if you appeared thorough in your
writing (online mistakes forgiven), then people might assume the same of
you.

Your original post did indeed look as if you had been shut off because you
were a deadbeat customer and that you wanted to know why they continued to
charge you. So far, really, you haven't done a lot to change that image.
You have stated that there seems to have been a billing error, but you
really have not ellaborated to the degree necessary for readers to truly
understand what you and Sprint have done.

Tom Veldhouse

Well, it would help if you would post the entire story instead of just
bits and pieces of it. In your first post, you talked about Sprint
charging you when your phone was shut off because of non-payment. Your
second post mentioned a $45 credit Sprint owed "u". And finally, you
admit you did call and try to talk to Sprint about it. Perhaps that is
why people are more apt to "defend" Sprint here. And if you talked to
the reps the way you do in here -- in bits and pieces and very defensive
-- no wonder they were not helpful to you.

In any event, it is stated in many Sprint brochures that if service is
cut off because of non-payment, the customer's service plan fee with
continue to accure. They will probably give you a couple of months
before they completely shut your account down, but as far as they know,
you are just delinquent in your payment. They have no idea you are
planning on cancelling. Imagine the uproar if Sprint would cancel
everyone's account who has been late in payments by a month or so.

What you need to do is call customer care and speak to the cancellation
department (not to a regular rep) and tell them what happened in
patience and in detail. Or go into a Sprint Store and talk to someone
in person. There are a couple different ways this could be worked out,
but simply not paying is not one of them.

Eric

(original message)
<<u must really think i am so stupid not to call sprint!! i did call
about 10 times and talked to several different people. i tried to talk
to the supervisor and the rep would not let me!! why is everyone taking
up for sprint? i always have people acting if i didnt know what to do
and i think it is insulting!! what about everyone who has questions in
the group. did they call, speak or do whatever they needed to do? i am
so sick o9f being insulted in this group!!! i am just like everyone else
in here asking for advice and i never get it. oh yeah i do i get insults
thats it>>

<<Your original post did indeed look as if you had been shut off because
you were a deadbeat customer and that you wanted to know why they
continued to charge you. So far, really, you haven't done a lot to
change that image. You have stated that there seems to have been a
billing error, but you really have not ellaborated to the degree
necessary for readers to truly understand what you and Sprint have
done.>>

Well said. I just made a post saying something very similar. :-)

Eric

u must really think i am so stupid not to call sprint!! i did call about 10
times and talked to several different people. i tried to talk to the
supervisor and the rep would not let me!! why is everyone taking up for
sprint? i always have people acting if i didnt know what to do and i think
it is insulting!! what about everyone who has questions in the group. did
they call, speak or do whatever they needed to do? i am so sick o9f being
insulted in this group!!! i am just like everyone else in here asking for
advice and i never get it. oh yeah i do i get insults thats it
"Eric" <[email protected]> wrote in message
news:[email protected]...
> <<to u howard i am not a deadbeat!!!! i quit paying because i had my
> bill payed up with a credit and they did not apply it to my bill. so i
> didnt pay anymore until they did apply it. u area very rude and unkind
> person who thinks he is so smart by being a smart a---- but guess what
> it just shows stupid u really are!!!!!! >>
>
> Actually, "u" are really the stupid one here. If Sprint did not apply
> an appropriate credit to your account, "u" should have called them and
> asked about it, and been ready to explain how much the credit was, what
> it was for and when it was supposedly applied. Did you even called
> Customer Care and inquired about it before you just all of a sudden
> stopped paying? By refusing to pay your bill because some credit was
> not applied to your bill is simply the most stupid thing to do.
>
>

Apparently no one with first-hand experience is going to answer your
question. Maybe your best option is to file a complaint with the FCC.
Here's the web site: http://www.fcc.gov/cgb/complaints.html. Let us
know how this turns out.

--
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