Firmware Upgrades

Hello,

I just obtained a Sanyo 8100. I have been reading stories in here
about people taking their phones into Sprint stores for firmware or
PRL upgrades. I recall that on my old Nokia phone (3185 I think), it
would automatically update firmware periodically, and especially
immediately after I dial *2.

Do I need to do anything to upgrade my firmware?

I'm at 1.114SP Software, Hardware 0103, PRL 10019. Are there
significant updates available? If so, what features do they add, and
do I have to go to a Sprint store to get them?

Thanks,
John

---

› See More: Firmware Upgrades

"John Goerzen" <[email protected]> wrote in message
news:[email protected]...
> Hello,
>
> I just obtained a Sanyo 8100. I have been reading stories in here
> about people taking their phones into Sprint stores for firmware or
> PRL upgrades. I recall that on my old Nokia phone (3185 I think), it
> would automatically update firmware periodically, and especially
> immediately after I dial *2.

Sorry John, but you are a bit confused. You updated the PRL via *2, not the
firmware. Firmware has to be updated @ your local SPCS store.

>
> Do I need to do anything to upgrade my firmware?

Yes, as mentioned above, you need to go to the SPCS store to do that.
>
> I'm at 1.114SP Software, Hardware 0103, PRL 10019. Are there
> significant updates available? If so, what features do they add, and
> do I have to go to a Sprint store to get them?

The PRL is current. Don't know about the firmware version.
>
> Thanks,
> John

Anytime, Bob

"Bob Smith" <[email protected]> wrote in article
<[email protected]>:
>
>> >
> > Do I need to do anything to upgrade my firmware?
>
> Yes, as mentioned above, you need to go to the SPCS store to do that.
> >
> > I'm at 1.114SP Software, Hardware 0103, PRL 10019. Are there
> > significant updates available? If so, what features do they add, and
> > do I have to go to a Sprint store to get them?
>
> The PRL is current. Don't know about the firmware version.
> >

The software is one step behind, most current is 1.115SP. You can take
it to a store that has the update available (I'd call first, a lot of
stores seemed to have "missed" this one..) and have your phone updated.

[posted via phonescoop.com - free web access to the alt.cellular groups]

So what does the update do? Is it worth the effort?


"SprintPCS Tech" <[email protected]> wrote in message
news:[email protected]...
>
>
> "Bob Smith" <[email protected]> wrote in article
> <[email protected]>:
> >
> >> >
> > > Do I need to do anything to upgrade my firmware?
> >
> > Yes, as mentioned above, you need to go to the SPCS store to do that.
> > >
> > > I'm at 1.114SP Software, Hardware 0103, PRL 10019. Are there
> > > significant updates available? If so, what features do they add, and
> > > do I have to go to a Sprint store to get them?
> >
> > The PRL is current. Don't know about the firmware version.
> > >
>
> The software is one step behind, most current is 1.115SP. You can take
> it to a store that has the update available (I'd call first, a lot of
> stores seemed to have "missed" this one..) and have your phone updated.
>
> [posted via phonescoop.com - free web access to the alt.cellular groups]

It shows thumbnails in the camera review. The volume in the earpiece is
adjusted to a reasonable level, There is this area code feature that tells
you what state your calling. And the one that I like the most is scrolling
on the webphone is faster and better now.


"analogkid12" <[email protected]> wrote in message
news:iRB0b.202988$o%2.94439@sccrnsc02...
> So what does the update do? Is it worth the effort?
>
>
> "SprintPCS Tech" <[email protected]> wrote in message
> news:[email protected]...
> >
> >
> > "Bob Smith" <[email protected]> wrote in article
> > <[email protected]>:
> > >
> > >> >
> > > > Do I need to do anything to upgrade my firmware?
> > >
> > > Yes, as mentioned above, you need to go to the SPCS store to do that.
> > > >
> > > > I'm at 1.114SP Software, Hardware 0103, PRL 10019. Are there
> > > > significant updates available? If so, what features do they add,
and
> > > > do I have to go to a Sprint store to get them?
> > >
> > > The PRL is current. Don't know about the firmware version.
> > > >
> >
> > The software is one step behind, most current is 1.115SP. You can take
> > it to a store that has the update available (I'd call first, a lot of
> > stores seemed to have "missed" this one..) and have your phone updated.
> >
> > [posted via phonescoop.com - free web access to the alt.cellular groups]
>
>

analogkid12 wrote in news:iRB0b.202988$o%2.94439@sccrnsc02:

> So what does the update do? Is it worth the effort?

I just updated my Kyocera 2345 which was a total waste of my time. I waited
for an hour and a half while they did it and the tech guy said...oh, well it
only updates the list of towers. This was from a "half hour wait". This
phone I have has to be the buggiest phone Sparint has ever had, and I was
hoping that this update would clear it up. Course the last version said TEST
after the version number and now it doesn't...so maybe it is improved...time
will tell.

David <[email protected]> wrote in article
<[email protected]>:
> analogkid12 wrote in news:iRB0b.202988$o%2.94439@sccrnsc02:
>
> > So what does the update do? Is it worth the effort?
>
> I just updated my Kyocera 2345 which was a total waste of my time. I waited
> for an hour and a half while they did it and the tech guy said...oh, well it
> only updates the list of towers. This was from a "half hour wait". This
> phone I have has to be the buggiest phone Sparint has ever had, and I was
> hoping that this update would clear it up. Course the last version said TEST
> after the version number and now it doesn't...so maybe it is improved...time
> will tell.

Its not your phone, its the manufacturer (Kyocera). I haven't seen one
Kyocera phone that wasn't buggy, and trust me, I've seen a lot of them.
(I think Kyocera is second when it comes to returns, the whole LG1010
issue pushed LG to number one)

[posted via phonescoop.com - free web access to the alt.cellular groups]

In article <[email protected]>,
[email protected] (SprintPCS Tech) wrote:

> "Bob Smith" <[email protected]> wrote in article
> <[email protected]>:
> >
> >> >
> > > Do I need to do anything to upgrade my firmware?
> >
> > Yes, as mentioned above, you need to go to the SPCS store to do that.
> > >
> > > I'm at 1.114SP Software, Hardware 0103, PRL 10019. Are there
> > > significant updates available? If so, what features do they add, and
> > > do I have to go to a Sprint store to get them?
> >
> > The PRL is current. Don't know about the firmware version.
> > >
>
> The software is one step behind, most current is 1.115SP. You can take
> it to a store that has the update available (I'd call first, a lot of
> stores seemed to have "missed" this one..) and have your phone updated.

I'd also call first to make sure they aren't too busy and can do your
phone promptly. I used to have a devil of a time getting my firmware
updated, because the Sprint Store I went to never had enough technicians
around and on certain days there wouldn't even be a technician there.
--
Orac |"A statement of fact cannot be insolent."
|
|"If you cannot listen to the answers, why do you
| inconvenience me with questions?"


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In article <[email protected]>,
[email protected] (SprintPCS Tech) wrote:

>
> Its not your phone, its the manufacturer (Kyocera). I haven't seen one
> Kyocera phone that wasn't buggy, and trust me, I've seen a lot of them.
> (I think Kyocera is second when it comes to returns, the whole LG1010
> issue pushed LG to number one)

What does it say about Sprint if they are selling known bad phones.

Orac <[email protected]> wrote in article
<[email protected]>:
> I'd also call first to make sure they aren't too busy and can do your
> phone promptly. I used to have a devil of a time getting my firmware
> updated, because the Sprint Store I went to never had enough technicians
> around and on certain days there wouldn't even be a technician there.

Its not a lack of manpower, its a lack of equipment, most stores only
have one computer able to do software updates.

[posted via phonescoop.com - free web access to the alt.cellular groups]

Phillipe <[email protected]> wrote in article
<[email protected]>:
> In article <[email protected]>,
> [email protected] (SprintPCS Tech) wrote:
>
> >
> > Its not your phone, its the manufacturer (Kyocera). I haven't seen one
> > Kyocera phone that wasn't buggy, and trust me, I've seen a lot of them.
> > (I think Kyocera is second when it comes to returns, the whole LG1010
> > issue pushed LG to number one)
>
> What does it say about Sprint if they are selling known bad phones.

This is a touchy situation. Kia pushes out thousands of cars every
month, and everyone knows they're not reliable, yet Kia is still in
business.

These manufacturers put out phones, they say their good, the few the
Sprint is able to test passes, then the mfg pushes out a gazillion
units. Unfortunatly, these units are never 100% reliable (even Sanyo).
Industry standard is roughly 15% DOA is acceptable (not in my terms I
like to see less than 5%).

Its not that they're selling phones that they know are bad, its because
these phones are lower quality, therefor will have a higher failure
rate. LG's track record is horrible, which is why Sprint PCS is very
close to dropping them (if we see the 5450, it will be a last chance for
them). We don't carry Kyocera for that reason, nor do we carry Motorola
(poor CDMA performance on the 1900MHz spectrum).

Kyocera had issues with the 2035, they "fixed" them, came out ith the
2255, they "fixed" them and came out with the 2345 (you know the story),
the same with LG. The 1010 issue was a biggie, and I'm glad of the way
Sprint acted, pulling several thousand units out of the retail stores,
and LG paid for it all.

No company in their right mind would willingly sell a known bad unit,
but all companies know that when you push out a couple thousand devices,
some will be defective on arrival, some will break within the warranty
period, and some will break out of it.

[posted via phonescoop.com - free web access to the alt.cellular groups]

I can't get anyone to "admit" there is a software date available. Went
to my local Sprint store (Indianapolis-Castleton) and after I left my
phone for about an hour, I came back and they said I was up to date
(with 1.114SP). So I called CS and they said the same. eCare also had
the same response.

How can I get this update. I really want to take advantage of the
fixes, especially the volume issue.

Help!
MikeyG

--
Posted at SprintUsers.com - Your place for everything Sprint PCS
Free wireless access @ www.SprintUsers.com/wap

MikeyG wrote:
> *I can't get anyone to "admit" there is a software date available.
> Went to my local Sprint store (Indianapolis-Castleton) and after I
> left my phone for about an hour, I came back and they said I was up
> to date (with 1.114SP). So I called CS and they said the same. eCare
> also had the same response.
>
> How can I get this update. I really want to take advantage of the
> fixes, especially the volume issue.
>
> Help!
> MikeyG *

You need to DEMAND to speak to the tech, and tell the tech to check the
Sprint tech web site for a new firmware for the 8100. You need to make
sure you are doing this in a corporate store (as affiliates take a
month to get issued new firmware releases, sometimes more).

--
Posted at SprintUsers.com - Your place for everything Sprint PCS
Free wireless access @ www.SprintUsers.com/wap

I'll try that.

MikeyG

--
Posted at SprintUsers.com - Your place for everything Sprint PCS
Free wireless access @ www.SprintUsers.com/wap

[email protected] (SprintPCS Tech) wrote in article
<[email protected]>:
>
>
> David <[email protected]> wrote in article
> <[email protected]>:
> > analogkid12 wrote in news:iRB0b.202988$o%2.94439@sccrnsc02:
> >
> > > So what does the update do? Is it worth the effort?
> >
> > I just updated my Kyocera 2345 which was a total waste of my time. I waited
> > for an hour and a half while they did it and the tech guy said...oh, well it
> > only updates the list of towers. This was from a "half hour wait". This
> > phone I have has to be the buggiest phone Sparint has ever had, and I was
> > hoping that this update would clear it up. Course the last version said TEST
> > after the version number and now it doesn't...so maybe it is improved...time
> > will tell.
>
> Its not your phone, its the manufacturer (Kyocera). I haven't seen one
> Kyocera phone that wasn't buggy, and trust me, I've seen a lot of them.
> (I think Kyocera is second when it comes to returns, the whole LG1010
> issue pushed LG to number one)


I never had any problems with my Kyocera 2255. I thought it was a great
phone. The only thing that bugged me was that tiny pieces of lint would
get trapped in the screen area and couldn't be removed.

[posted via phonescoop.com - free web access to the alt.cellular groups]