Results 1 to 15 of 18
- 09-02-2003, 04:35 PM #1Rob CookGuest
Hi,
I'm looking for a little advice on whether to re-up my contract or
wait to see what number portability brings.
I've been with Sprint for sometime now. I have no real complaints
with their service. The customer non-service lines are another story,
but they seem to be terrible everywhere.
My contract runs out on October 14th. I've been offered my same rate
plan, but with 8:00 evenings if I'll sign on for another year. I have
to make a decision by Sept 12th.
I really like the idea of not having a contract, especially with
number portability on the horizon. Does this mean that my bill goes up
by $10/month without a contract?
Should I renew my contract now, or wait to see if the deals get
better come November 24th?
All input/experiences are appreciated.
--Rob
[posted via phonescoop.com - free web access to the alt.cellular groups]
› See More: Should I re-sign a contract?
- 09-02-2003, 05:24 PM #2PaulwGuest
Re: Should I re-sign a contract?
They offered me an extra 100 minutes and 8PM night and week ends. I
prefer to be contact free.
> Hi,
>
> I'm looking for a little advice on whether to re-up my contract or
> wait to see what number portability brings.
>
> I've been with Sprint for sometime now. I have no real complaints
> with their service. The customer non-service lines are another story,
> but they seem to be terrible everywhere.
>
> My contract runs out on October 14th. I've been offered my same
rate
> plan, but with 8:00 evenings if I'll sign on for another year. I have
> to make a decision by Sept 12th.
>
> I really like the idea of not having a contract, especially with
> number portability on the horizon. Does this mean that my bill goes up
> by $10/month without a contract?
>
> Should I renew my contract now, or wait to see if the deals get
> better come November 24th?
>
> All input/experiences are appreciated.
>
> --Rob
>
> [posted via phonescoop.com - free web access to the alt.cellular
groups]
>
- 09-02-2003, 05:37 PM #3PhillipeGuest
Re: Should I re-sign a contract?
In article <[email protected]>,
[email protected] (Rob Cook) wrote:
> Hi,
>
> I'm looking for a little advice on whether to re-up my contract or
> wait to see what number portability brings.
>
> I've been with Sprint for sometime now. I have no real complaints
> with their service. The customer non-service lines are another story,
> but they seem to be terrible everywhere.
Ask your friends, it's certainly the path of least resistance to stay
with Sprint, and in many areas, Sprint offers the best coverage.
If you go to a Sprint Company store, and ask "What would you offer me as
an inducement to renew my contract", you may be pleasantly surprised.
Basically I would refuse their first offer and say "I thought you could
do better". You might get more minutes for same price, or Unlimited
Nights and Weekends, or $100 off a new phone, or all three. Depends on
how good a negociator you are. Also depends how much you pay a month, and
whether you've been paying on time. They're more aggresive in keeping
good customers. It's akin to buying a car.
>
> My contract runs out on October 14th. I've been offered my same rate
> plan, but with 8:00 evenings if I'll sign on for another year. I have
> to make a decision by Sept 12th.
You dont have to decide by September 12. What plan do you have now?
Are you interested in a new phone?
>
> I really like the idea of not having a contract, especially with
> number portability on the horizon. Does this mean that my bill goes up
> by $10/month without a contract?
Mine didn't. I was without a contract for 6 months.
>
> Should I renew my contract now, or wait to see if the deals get
> better come November 24th?
>
Between the availability of Number portability, and possible Xmas
promotions, that may be the best course of action.
> All input/experiences are appreciated.
- 09-02-2003, 06:18 PM #4Rob CookGuest
Re: Should I re-sign a contract?
Phillipe <[email protected]> wrote in article
<[email protected]>:
> In article <[email protected]>,
> [email protected] (Rob Cook) wrote:
>
> > Hi,
> >
> > I'm looking for a little advice on whether to re-up my contract or
> > wait to see what number portability brings.
> >
> > I've been with Sprint for sometime now. I have no real complaints
> > with their service. The customer non-service lines are another story,
> > but they seem to be terrible everywhere.
>
> Ask your friends, it's certainly the path of least resistance to stay
> with Sprint, and in many areas, Sprint offers the best coverage.
*****In the Boise area, Sprint has provided me with the best
service/coverage of any of the 4 providers I've been with. For the
record AT&T was the absolute worst.
>
> If you go to a Sprint Company store, and ask "What would you offer me as
> an inducement to renew my contract", you may be pleasantly surprised.
> Basically I would refuse their first offer and say "I thought you could
> do better". You might get more minutes for same price, or Unlimited
> Nights and Weekends, or $100 off a new phone, or all three. Depends on
> how good a negociator you are. Also depends how much you pay a month, and
> whether you've been paying on time. They're more aggresive in keeping
> good customers. It's akin to buying a car.
>
*****I've been told at the store that I have $150 credit towards a new
phone. Problem is, I want a small Vision capable phone without a low
res camera on it.
> >
> > My contract runs out on October 14th. I've been offered my same rate
> > plan, but with 8:00 evenings if I'll sign on for another year. I have
> > to make a decision by Sept 12th.
>
> You dont have to decide by September 12. What plan do you have now?
> Are you interested in a new phone?
>
*****The e-mail they sent me says the offer expires on Sept 12. I
figure there will be others. I currently have the $45/500 w/ unlim
night/weekends @ 9, and the $10 unlimited Vision. I have the Sanyo
4900, a little bulky but with the best reception/battery life I've ever
had.
> >
> > I really like the idea of not having a contract, especially with
> > number portability on the horizon. Does this mean that my bill goes up
> > by $10/month without a contract?
>
> Mine didn't. I was without a contract for 6 months.
>
*****Good to know, I'm about sick of everyone(Cell phones, satellite tv,
gyms) wanting a contract anymore. Seems to me if the service was good,
you'd stay for that alone.
> >
> > Should I renew my contract now, or wait to see if the deals get
> > better come November 24th?
> >
>
> Between the availability of Number portability, and possible Xmas
> promotions, that may be the best course of action.
******I'm really curious to see how portability plays out. I want to
see what kind of run around a person will have between 2 providers.
>
> > All input/experiences are appreciated.
*****Thanks for the feedback.
--Rob
[posted via phonescoop.com - free web access to the alt.cellular groups]
- 09-02-2003, 06:28 PM #5PhillipeGuest
Re: Should I re-sign a contract?
In article <[email protected]>,
[email protected] (Rob Cook) wrote:
> >
> > Ask your friends, it's certainly the path of least resistance to stay
> > with Sprint, and in many areas, Sprint offers the best coverage.
>
> *****In the Boise area, Sprint has provided me with the best
> service/coverage of any of the 4 providers I've been with. For the
> record AT&T was the absolute worst.
If you know for a fact that Sprint has best coverage in your area, you
want to stay with them. Just keep that a secret when your asking about a
contract renewal, and perks for renewing.
I know someone in North Carolina that says in their area (Charlotte?)
AT&T is the best.
>
> *****I've been told at the store that I have $150 credit towards a new
> phone. Problem is, I want a small Vision capable phone without a low
> res camera on it.
Sprint spent a bundle on 3G and needs for more customers to use it so
they can pay for it.
>
>
>
> ******I'm really curious to see how portability plays out. I want to
> see what kind of run around a person will have between 2 providers.
Sprint has already said they won't release your number until your
account is 100% paid off. Then it's not obvious which companies will
have a fee at which end of the portability transaction. I suppose you
could get charged coming and going.
>
> >
> > > All input/experiences are appreciated.
>
> *****Thanks for the feedback.
You're welcome and good luck.
- 09-02-2003, 06:45 PM #6p laneGuest
Re: Should I re-sign a contract?
All this sounds like really well thought out, good advice.
Phillipe <[email protected]> wrote in article
<[email protected]>:
> In article <[email protected]>,
> [email protected] (Rob Cook) wrote:
>
> > Hi,
> >
> > I'm looking for a little advice on whether to re-up my contract or
> > wait to see what number portability brings.
> >
> > I've been with Sprint for sometime now. I have no real complaints
> > with their service. The customer non-service lines are another story,
> > but they seem to be terrible everywhere.
>
> Ask your friends, it's certainly the path of least resistance to stay
> with Sprint, and in many areas, Sprint offers the best coverage.
>
> If you go to a Sprint Company store, and ask "What would you offer me as
> an inducement to renew my contract", you may be pleasantly surprised.
> Basically I would refuse their first offer and say "I thought you could
> do better". You might get more minutes for same price, or Unlimited
> Nights and Weekends, or $100 off a new phone, or all three. Depends on
> how good a negociator you are. Also depends how much you pay a month, and
> whether you've been paying on time. They're more aggresive in keeping
> good customers. It's akin to buying a car.
>
> >
> > My contract runs out on October 14th. I've been offered my same rate
> > plan, but with 8:00 evenings if I'll sign on for another year. I have
> > to make a decision by Sept 12th.
>
> You dont have to decide by September 12. What plan do you have now?
> Are you interested in a new phone?
>
> >
> > I really like the idea of not having a contract, especially with
> > number portability on the horizon. Does this mean that my bill goes up
> > by $10/month without a contract?
>
> Mine didn't. I was without a contract for 6 months.
>
> >
> > Should I renew my contract now, or wait to see if the deals get
> > better come November 24th?
> >
>
> Between the availability of Number portability, and possible Xmas
> promotions, that may be the best course of action.
>
> > All input/experiences are appreciated.
[posted via phonescoop.com - free web access to the alt.cellular groups]
- 09-02-2003, 06:52 PM #7Steven J SobolGuest
Re: Should I re-sign a contract?
Phillipe <[email protected]> wrote:
> I know someone in North Carolina that says in their area (Charlotte?)
> AT&T is the best.
HEY! You must sell ATTWS service or work for ATTWS.
(*snicker*)
I'm sorry. I just couldn't resist.
--
JustThe.net Internet & Multimedia Services
22674 Motnocab Road * Apple Valley, CA 92307-1950
Steve Sobol, Proprietor
888.480.4NET (4638) * 248.724.4NET * [email protected]
- 09-02-2003, 07:20 PM #8Steven J SobolGuest
Re: Should I re-sign a contract?
Phillipe <[email protected]> wrote:
>>
>> I really like the idea of not having a contract, especially with
>> number portability on the horizon. Does this mean that my bill goes up
>> by $10/month without a contract?
>
> Mine didn't. I was without a contract for 6 months.
I'm pretty sure the $10 extra only applies if you start out without
a contract. Hold on a second, I'm calling Customer Care to see if I'm
still under contract...
....Yes, I am. I had forgotten that I agreed to a one-year Advantage
Agreement when we took advantage of the bonus minutes and $5 unlimited
PCS-to-PCS option back in November of last year.
But if I decide to activate another line on my account, I do have the
option of paying $10 additional per month to not be under contract.
According to the CSR, this doesn't apply if I set up the phones on a
shared-minute plan, in which case the secondary phones never have a
contract. (That agrees with what I've read here on the newsgroup.)
> Between the availability of Number portability, and possible Xmas
> promotions, that may be the best course of action.
I actually agree with Phillipe here. (Film at 11!)
I suspect that at the time WLNP goes into effect, aside from the fact
that we'll already be in the heart of the Christmas buying season, the
increased pressure to retain existing customers and win new ones will
bring a buttload of promotions -- from all of the carriers.
--
JustThe.net Internet & Multimedia Services
22674 Motnocab Road * Apple Valley, CA 92307-1950
Steve Sobol, Proprietor
888.480.4NET (4638) * 248.724.4NET * [email protected]
- 09-03-2003, 04:44 AM #9Lawrence G. MaykaGuest
Re: Should I re-sign a contract?
"Phillipe" <[email protected]> wrote in message
news[email protected]...
> Sprint has already said they won't release your number until your
> account is 100% paid off. Then it's not obvious which companies will
Yes, but Sprint's planned restriction directly violates an official letter of
interpretation from the FCC Wireless Telecommunications Bureau. Sprint claims
the letter is "nonbinding," but hopefully the full FCC will disagree. Here is
an excerpt from
http://www.eweek.com/print_article/0...a=55552,00.asp
---
The latest major WCG filing addresses a July 3 letter from John Muleta, chief of
the FCC Wireless Telecommunications Bureau, in Washington, to the CTIA, which is
the wireless industry's largest lobbying group.
Muleta's letter indicated that carriers cannot refuse to port a customer's phone
number to another carrier while attempting to collect delinquent fees from that
customer. (Muleta's letter followed a previous filing from Verizon warning
against the "schemes" of its competitors to fight the porting process.)
Dated Aug. 1, the WCG's lengthy response to the letter states that the group
does not consider Muleta's statement to be a binding rule.
"Due to the new and novel issue the WTB letter addresses and the dramatic impact
that a directive on unconditional porting would have on carriers' operations and
contracts, it does not appear that the Commission would treat the WTB letter as
having a binding effect," the WCG filing says.
- 09-03-2003, 05:33 AM #10PhillipeGuest
Re: Should I re-sign a contract?
In article <[email protected]>,
"Lawrence G. Mayka" <[email protected]> wrote:
> "Phillipe" <[email protected]> wrote in message
> news[email protected]...
> > Sprint has already said they won't release your number until your
> > account is 100% paid off. Then it's not obvious which companies will
>
> Yes, but Sprint's planned restriction directly violates an official letter of
> interpretation from the FCC Wireless Telecommunications Bureau. Sprint claims
> the letter is "nonbinding," but hopefully the full FCC will disagree. Here is
> an excerpt from
>
> http://www.eweek.com/print_article/0...a=55552,00.asp
All absolutely true, it will be interesting to see how this plays out.
Another (although minor) factor in my decision not to wait for November
and do a switch. I didn't want to go through that while policies might
be changing on the fly, imagine the grief *2 folks would have if
policies were changed; we saw that when Contract Cancellations without
ETF were allowed due to imposition of Portability and Pooling Fee by
SprintPCS, and sometimes *2 folks didn't get the word (or worse).
- 09-03-2003, 10:47 AM #11Bob SmithGuest
Re: Should I re-sign a contract?
"Phillipe" <[email protected]> wrote in message
news[email protected]...
> In article <[email protected]>,
> [email protected] (Rob Cook) wrote:
>
> I know someone in North Carolina that says in their area (Charlotte?)
> AT&T is the best.
Not in Charlotte. From speaking from my experience, and with friends with
other providers, coverage with Cingular, SPCS & Verizon are pretty damn
good. A friend who has ATTW said he isn't happy with his coverage, and plans
to move to SPCS when his ATTW contract expires.
Bob
- 09-03-2003, 11:47 AM #12O/SirisGuest
Re: Should I re-sign a contract?
Rob Cook wrote:
> Hi,
>
> I'm looking for a little advice on whether to re-up my contract or
> wait to see what number portability brings.
>
> I've been with Sprint for sometime now. I have no real complaints
> with their service. The customer non-service lines are another story,
> but they seem to be terrible everywhere.
>
> My contract runs out on October 14th. I've been offered my same
> rate plan, but with 8:00 evenings if I'll sign on for another year.
> I have to make a decision by Sept 12th.
We contacted you about this offer, right? I've heard that we're doing that,
but haven't examined the details, since it's not handled by us.
>
> I really like the idea of not having a contract, especially with
> number portability on the horizon. Does this mean that my bill goes
> up by $10/month without a contract?
Absolutely not. The billing code for your contract will remain in our
billing system even after you've met it. As a result, you continue paying
what you're paying now.
>
> Should I renew my contract now, or wait to see if the deals get
> better come November 24th?
>
> All input/experiences are appreciated.
>
> --Rob
I always hesitate to answer "Should I...?" questions, because that's a very
personal decision. But maybe I'll reword the question a bit to see if it
helps you come to a decision:
Are you happy with your sprint Service and phone? Do you foresee yourself
being unhappy with it as it is? Do you think you'd use those 8PM hours if
given them?
If you're happy with your service overall, and would use what it provides,
you can *still* take advantage of any specials we provide to the market come
WLNP. Obviously, as a customer outside a contract, maybe we'll come up with
something more. That's always a risk, whether you're buying a phone, a
service plan, a PC, a car... most anything. But if you're happy with what
you have, and would use what you're offered, is there any concrete reason
not to accept, other than maybe there'll be something better later?
--
-+-
RØß
O/Siris
I work for Sprint
I *don't* speak for them
- 09-04-2003, 02:34 PM #13Rob CookGuest
Re: Should I re-sign a contract?
"O/Siris" <robjvargas@sprîntpcs.côm> wrote in article
<[email protected]>:
> Rob Cook wrote:
> > Hi,
> >
> > I'm looking for a little advice on whether to re-up my contract or
> > wait to see what number portability brings.
> >
> > I've been with Sprint for sometime now. I have no real complaints
> > with their service. The customer non-service lines are another story,
> > but they seem to be terrible everywhere.
> >
> > My contract runs out on October 14th. I've been offered my same
> > rate plan, but with 8:00 evenings if I'll sign on for another year.
> > I have to make a decision by Sept 12th.
>
> We contacted you about this offer, right? I've heard that we're doing that,
> but haven't examined the details, since it's not handled by us.
*****The contact came via my @sprintpcs e-mail address. A one year
contract = 8:00 nights. A two year = 8:00 nights + unlimited PCS-PCS
calling.
>
> >
> > I really like the idea of not having a contract, especially with
> > number portability on the horizon. Does this mean that my bill goes
> > up by $10/month without a contract?
>
> Absolutely not. The billing code for your contract will remain in our
> billing system even after you've met it. As a result, you continue paying
> what you're paying now.
*****Good to hear. My exes would probably say the contract has
something to do with my fear of commitment.
>
> >
> > Should I renew my contract now, or wait to see if the deals get
> > better come November 24th?
> >
> > All input/experiences are appreciated.
> >
> > --Rob
>
> I always hesitate to answer "Should I...?" questions, because that's a very
> personal decision. But maybe I'll reword the question a bit to see if it
> helps you come to a decision:
>
> Are you happy with your sprint Service and phone? Do you foresee yourself
> being unhappy with it as it is? Do you think you'd use those 8PM hours if
> given them?
***** I have the Sanyo 4900 and I have to say it's the best phone I've
ever owned. In the 10 months I've had it, it has NEVER dropped a call.
Samsungs always seemed to drop calls both on Sprint and Verizon. The
8:00 thing is pretty attractive to me, even though I don't generally use
but 1/4 of my day time minutes.
>
> If you're happy with your service overall, and would use what it provides,
> you can *still* take advantage of any specials we provide to the market come
> WLNP. Obviously, as a customer outside a contract, maybe we'll come up with
> something more. That's always a risk, whether you're buying a phone, a
> service plan, a PC, a car... most anything. But if you're happy with what
> you have, and would use what you're offered, is there any concrete reason
> not to accept, other than maybe there'll be something better later?
> --
> -+-
> RØß
> O/Siris
> I work for Sprint
> I *don't* speak for them
>
>
*****Thanks for the input.
[posted via phonescoop.com - free web access to the alt.cellular groups]
- 09-09-2003, 05:25 PM #14Yeechang LeeGuest
Re: Should I re-sign a contract?
I've been reading this thread with interes because I'm in the same
situation as Rob; main difference is that my contract actually expired
back in July. I have 500 anytime and 4500 night+weekend minutes for
$49.99.
Rob Cook <[email protected]> wrote:
> The contact came via my @sprintpcs e-mail address. A one year
> contract = 8:00 nights. A two year = 8:00 nights + unlimited
> PCS-PCS calling.
No @sprintpcs email for me. I did get a call from Sprint PCS's
retention department last week, offering me 8pm n+w start and (I
think) unlimited n+w for $0.01 more. I declined, telling the
representative I was waiting for LNP to arrive first.
> I have the Sanyo 4900 and I have to say it's the best phone I've
> ever owned. In the 10 months I've had it, it has NEVER dropped a
> call. Samsungs always seemed to drop calls both on Sprint and
> Verizon. The 8:00 thing is pretty attractive to me, even though I
> don't generally use but 1/4 of my day time minutes.
I have a three-year old Sanyo 4500 (my first phone) and have also been
satisfied. That said, I do look with envy at the new, tiny phones
coming out. For example, the Siemens S55/S56 offers Bluetooth (which I
could use with my new Sony Clié UX50 Palm OS PDA) *and* possibly the
first usable speakerphone on such a tiny phone, but 1) it's only GSM
and 2) is only available through Cingular and ATT.
I've thought about switching to Verizon when LNP arrives only because
it gets such consistently good rankings by the JD Powers and _Consumer
Reports_ of the world, not because I've had such awful problems with
Sprint PCS' coverage or customer service. Funny thing; I remember that
when I first signed up with Sprint three years ago, *they* were the
general consensus for best wireless service.
--
Read my Deep Thoughts @ <URL:http://www.ylee.org/blog/> PERTH ----> *
16:10:01 up 6 days, 16:29, 14 users, load average: 1.00, 1.01, 1.00
143 processes: 139 sleeping, 3 running, 1 zombie, 0 stopped
CPU states: 14.5% user 17.4% system 67.9% nice 0.0% iowait 0.0% idle
- 09-09-2003, 05:30 PM #15P. RealityGuest
Re: Should I re-sign a contract?
In article <[email protected]>,
Yeechang Lee <[email protected]> wrote:
> I've been reading this thread with interes because I'm in the same
> situation as Rob; main difference is that my contract actually expired
> back in July. I have 500 anytime and 4500 night+weekend minutes for
> $49.99.
>
> Rob Cook <[email protected]> wrote:
> > The contact came via my @sprintpcs e-mail address. A one year
> > contract = 8:00 nights. A two year = 8:00 nights + unlimited
> > PCS-PCS calling.
>
> No @sprintpcs email for me. I did get a call from Sprint PCS's
> retention department last week, offering me 8pm n+w start and (I
> think) unlimited n+w for $0.01 more. I declined, telling the
> representative I was waiting for LNP to arrive first.
>
> > I have the Sanyo 4900 and I have to say it's the best phone I've
> > ever owned. In the 10 months I've had it, it has NEVER dropped a
> > call. Samsungs always seemed to drop calls both on Sprint and
> > Verizon. The 8:00 thing is pretty attractive to me, even though I
> > don't generally use but 1/4 of my day time minutes.
>
> I have a three-year old Sanyo 4500 (my first phone) and have also been
> satisfied. That said, I do look with envy at the new, tiny phones
> coming out. For example, the Siemens S55/S56 offers Bluetooth (which I
> could use with my new Sony Clié UX50 Palm OS PDA) *and* possibly the
> first usable speakerphone on such a tiny phone, but 1) it's only GSM
> and 2) is only available through Cingular and ATT.
>
> I've thought about switching to Verizon when LNP arrives only because
> it gets such consistently good rankings by the JD Powers and _Consumer
> Reports_ of the world, not because I've had such awful problems with
> Sprint PCS' coverage or customer service. Funny thing; I remember that
> when I first signed up with Sprint three years ago, *they* were the
> general consensus for best wireless service.
In many geographic areas, if local coverage is your main concern
SprintPCS is best. Just pray you never have to deal with Customer
Service.
I currently have 600 Anytime, and unlimited N&W starting at 8 PM for
$30.00; if you got that you'd save $240/year plus the taxes on that.
You may be best served by waiting till Thanksgiving when number
portability kicks in, and seeing what promotions are then available.
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