Re: A620 Shortmail Issues

This has happened since day 1 (early-Feb 2003) for me on my N400. I just
finally gave up.


"DItalianSalami" <donatooSpamsux@AdelphiaSpamsux.Net> wrote in message
news:IHO5b.35785$Nc.8069537@news1.news.adelphia.ne t...
> Anyone having problems with getting shortmail on the a620.
>
> Whenever I go to it I get the error "Application error. Please
> re-login". I get this when using the shortcut on the phones menu and
> when using the link through the vision page. I've tried logging out and
> logging back into vision but it still doesn't' work. Shortmail worked
> fine on my old A500. So is anyone else having this problem or knows how
> to fix it?
> --
> -DItalianSalami
> -Remove Spamsux from Email to Respond
>

Well I finally got my shortmail fixed. Apparently it was some network
issue that happened when I changed phones, the escalations department or
whoever they are were able to fix it.

My advice to someone calling sprint to check on this and they tell you
that they will write a trouble ticket, tell the person writing the
trouble ticket that you give them permission to delete your shortmail
and email. It'll save you a two day wait.


--
-DItalianSalami
-Remove Spamsux from Email to Respond

In article <jiufb.1810$qj6.1415656@news1.news.adelphia.net>,= 20
Spamsux@AdelphiaSpamsux.Net says...
> My advice to someone calling sprint to check on this and they tell you=20
> that they will write a trouble ticket, tell the person writing the=20
> trouble ticket that you give them permission to delete your shortmail=20
> and email. It'll save you a two day wait.
>=20

You mean the accounts, or just all the content therein? We don't have=20
that granular a control of the system for account actions like that. We=20
can delete the old Vision username, and create a whole new one.

If it's a matter of deleting all messages, we do that the same way you'd=20
do it: via the "Manage" page on sprintpcs.com


--=20
-+-
R=D8=DF
O/Siris
I work for SprintPCS
I *don't* speak for them.

In article <MPG.19e836a31d8901b0989742@netnews.comcast.net>,= 20
robjvargas@spr=EEntpcs.c=F4m says...
> In article <jiufb.1810$qj6.1415656@news1.news.adelphia.net>,= 20
> Spamsux@AdelphiaSpamsux.Net says...
> > My advice to someone calling sprint to check on this and they tell you=
=20
> > that they will write a trouble ticket, tell the person writing the=20
> > trouble ticket that you give them permission to delete your shortmail=
=20
> > and email. It'll save you a two day wait.
> >=20
>=20
> You mean the accounts, or just all the content therein? We don't have=20
> that granular a control of the system for account actions like that. We=
=20
> can delete the old Vision username, and create a whole new one.
>=20
> If it's a matter of deleting all messages, we do that the same way you'd=
=20
> do it: via the "Manage" page on sprintpcs.com
>=20
>=20
>=20

Partial correction: We don't have that kind of control at first tier. =20
It has to be done by the guys who get the trouble tickets. Unless we=20
blow away the whole user account and start anew.

--=20
-+-
R=D8=DF
O/Siris
I work for SprintPCS
I *don't* speak for them.