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  1. #16
    JackF
    Guest

    Re: NEWS: Get Ready for a Wireless Carrier War

    But you won't get a notice in your bill about them either. You need to call
    and get to the retention level folks to get an offer.

    "p lane" <[email protected]> wrote in message
    news:[email protected]...
    > Not a smart remark, just a question, I agree that there are some great
    > offers from say Sprint at contract time, but how many of us have seen a
    > lot of effort from verizon--I have had verizon service for years, and
    > other than rather mundane flyers in the monthly statement don't believe
    > I've ever been offered anything really "special--probably because my
    > bill only runs $60 for so a month==not a heavy user..However, sprint
    > seems to have offers available which are better than advertised
    > rates--guess it;s like the old ad that when you are number 2 you've got
    > to try harder..
    >
    > [email protected] (Todd Allcock) wrote in article
    > <[email protected]>:
    > > "PDA Man" <[email protected]> wrote in message

    news:<[email protected]>...
    > > > Carriers will likely spend heavily to keep customers once number

    portability
    > > > kicks in this November.

    > >
    > > They already do. That's the hysterical part of all this WNP

    speculation- there
    > > already IS a "war" between carriers. Every time someone's contract is

    up,
    > > there's a new battle!
    > >
    > > My favorite quote from the article was this:
    > >
    > > > Curiously, the pending change has not fazed investors. (Maybe they are

    too
    > > > busy chatting away on their cell phones to notice.)

    > >
    > > No, they realize it will have very little impact. Sure there will be

    some
    > > churn, but the cellular market,despite what the press reports, is not

    teeming
    > > with tens of millions of customers holding back from changing carriers

    because
    > > they'd have to print new business cards! Sure some customers are

    waiting,
    > > but I'd be surprised if it's more than a couple percent of cell phone

    users.
    >
    > [posted via phonescoop.com - free web access to the alt.cellular groups]






    See More: NEWS: Get Ready for a Wireless Carrier War




  2. #17
    norelpref
    Guest

    Re: NEWS: Get Ready for a Wireless Carrier War

    On Fri, 5 Sep 2003 16:25:22 -0400, "PDA Man" <[email protected]> said:

    The original message was posted to 7 newsgroups, I trimmed my reply to
    just this one.

    >And of course, the carriers will likely come up with creative new pricing
    >plans in order to lure customers and hang on to existing ones.
    >

    Creative pricing or the shell game? Scary here. I am all for choices
    but it really gets hard to compare carriers when 97% of the real
    details of your plan are in a 1/64th inch font size on the bottom of
    the last page or the surprise when you get your first bill!
    This is what I forsee getting worse.





  3. #18
    Justin Green
    Guest

    Re: NEWS: Get Ready for a Wireless Carrier War


    "norelpref" <[email protected]> wrote in message
    news[email protected]...
    > On Fri, 5 Sep 2003 16:25:22 -0400, "PDA Man" <[email protected]> said:
    >
    > The original message was posted to 7 newsgroups, I trimmed my reply to
    > just this one.
    >
    > >And of course, the carriers will likely come up with creative new pricing
    > >plans in order to lure customers and hang on to existing ones.
    > >

    > Creative pricing or the shell game? Scary here. I am all for choices
    > but it really gets hard to compare carriers when 97% of the real
    > details of your plan are in a 1/64th inch font size on the bottom of
    > the last page or the surprise when you get your first bill!
    > This is what I forsee getting worse.



    Yeah, plans will cost $0.99 per month for 1,000 minutes. On each bill there
    will be a $55.00 Federal Regluatory Cost Recovery charge.





  4. #19
    Jerome Zelinske
    Guest

    Re: NEWS: Get Ready for a Wireless Carrier War

    It would be interesting to see, starting no later than Nov,
    Monthly subscriber numbers for the six major carriers.


    Not Interested wrote:

    > Well I am sure that there are some people who are concerned but it will
    > all result in about the same thing. Businesses will still need wireless
    > carriers. People will still need to use their cell phone. So if someone
    > goes from SPCS to Verizon there will be a more or less even number of
    > people churning from one carrier to another.
    >
    > I doubt that it will be nearly the "ditch 'em and run" situation that
    > everyone thinks.
    >
    > "PDA Man" <[email protected]> wrote in article
    > <[email protected]>:
    >
    >>Carriers will likely spend heavily to keep customers once number portability
    >>kicks in this November.
    >>
    >>NEW YORK (CNN/Money) - On Nov. 24, the long-awaited wireless number
    >>portability rule kicks in, which will allow cell phone users to keep their
    >>numbers when they switch service providers.
    >>
    >>So if the hassle of letting people know your new number is the only reason
    >>you've stuck with your current service, you will soon be in luck. And based
    >>on the backlash the wireless industry received after last month's blackout,
    >>there may very well be a bunch of customers looking to switch.
    >>
    >>Curiously, the pending change has not fazed investors. (Maybe they are too
    >>busy chatting away on their cell phones to notice.)
    >>
    >>Shares of Nextel are up 64 percent this year. AT&T Wireless has surged 56
    >>percent. Sprint PCS is up 26.5 percent. And the stocks of several regional
    >>wireless carriers, such as Triton PCS and Western Wireless are up sharply
    >>
    >>Its Going To Get Ugly
    >>But wireless number portability has the potential to make an already tough
    >>business even more competitive. "This is going to cause a mess next year and
    >>into 2005," said Patrick Comack, an analyst with Guzman & Co. "It's going to
    >>be an ugly period for a while."
    >>
    >>Comack said that wireless carriers would likely have higher churn rates,
    >>which means more customers dropping service. In addition, many may increase
    >>the amount of handset subsidies, i.e. offering prospective subscribers cell
    >>phones at discounted prices.
    >>
    >>And in a recent research note, Wachovia analyst Jennifer Fritzsche noted
    >>that the biggest negative associated with wireless number portability is not
    >>that carriers will lose a lot of customers but that they will spend a ton to
    >>keep them.
    >>
    >>In other words, if you think wireless companies advertise a lot on
    >>television now, you ain't seen nothing yet.
    >>
    >>And of course, the carriers will likely come up with creative new pricing
    >>plans in order to lure customers and hang on to existing ones.
    >>
    >>Add all that up and you have lower profit margins.
    >>
    >>"This is going to cause more price wars, minute wars, whatever you want to
    >>call it," said Comack. "It's great for consumers but terrible for the
    >>wireless companies."
    >>
    >>For complete article
    >>http://money.cnn.com/2003/09/04/tech...stor/lamonica/
    >>
    >>
    >>
    >>

    >
    >
    > [posted via phonescoop.com - free web access to the alt.cellular groups]





  5. #20
    Bob Smith
    Guest

    Re: NEWS: Get Ready for a Wireless Carrier War


    "John Andrews" <[email protected]> wrote in message
    news:[email protected]...
    > CS times wont be effected that much
    >
    > Portability will be done thru sales channels remember...
    >
    > Only ones that will be calling are the ones that cant port their numbers
    > because they havent settled their bills with the previous carrier...
    > Sprint has said they wont if you owe anything besides current bill...
    >
    > Portability isnt a magic wand...


    I'm not just talking about portability, I'm also talking about special
    holiday plans which will be offered during this same time frame. People will
    be calling CS for these new sales, portability and any number of other
    reasons.

    Even before portability, SPCS hold times go up everytime at that time of the
    year, because of the new plans that are offered.

    Bob





  6. #21
    Doru Roll
    Guest

    Re: Get Ready for a Wireless Carrier War

    The whole hullabaloo about gains/losses/churn/infrastructure is absolute
    hogwash. WLNP doesn't cost a penny to implement from the standpoint of
    infrastructure. It is "inconvenient" for the carriers to sign-up a WLNP
    customer since the number has to be manually entered into, as opposed to
    automatically assigned by the computer. So there may be a need to
    (temporarily) increase the CS force. The only other "cost" will be the
    handset subsidy, which has a simple solution: offer cheap phones.

    As for the minute/price/retention wars, depending on the geographical area
    there will be winners and there will be losers. But overall the law of
    averages will prevail. Besides, it looks like all the carriers will require
    a 2-year contract from new WLNP customers.

    The carriers who oppose WLNP do so knowing they have poor coverage in the
    key markets where people have 3-4 phones per family, and they will lose
    share. For instance, there is a good likelihood that Verizon will clean up
    the (New York) Tri-State area. They have the best infrastructure. Also look
    at their combined voice/data/wireless business products and you'll see no
    reason to go to anyone else. Besides, they have quietly upgrading their
    infrastructure for about a year and also started improving their stand-by
    power in the wake of Blackout 2003. This area carries 27% of the entire US
    market, so Sprint, T-Mobile, AT&T should be worried.

    The real "problem" is WLNP will ring the death knell of the landline
    operators. Most people no longer see a need for a wired phone, but "had to
    have" one since cellular numbers weren't "stable". With WLNP the "need" for
    a wired phone is truly gone. And the new groups features which allow for
    hundreds of phones to be linked in a sub-network (line NexTel but much more
    sophisticated) eliminated the need for wire lins even for businesses. By the
    end of next year I think we'll see completely "wireless" companies. It's
    being done today (but I can't tell you where ;-).

    New infrastructure roll-outs will have to wait until the waters clear, say
    3-6 months. WLNP-related infrastructure investments will probably not start
    before Q2 2004. Sprint, Verizon and T-Mobile have new infrastructure
    contracts out, but that's unrelated to WLNP.

    So you see, if you look at the real impact of WLNP, the only one affected
    will be the individual consumer. He may decide to change carriers, get
    locked into a 2-year contract and positively hate it. Now he will be stuck,
    with a cheap phone and a number his ex knows all too well. But that guy is
    of no concern to the "investor".

    Regards,
    Doru Roll

    "PDA Man" <[email protected]> wrote in message
    news:[email protected]...
    >
    > Carriers will likely spend heavily to keep customers once number

    portability
    > kicks in this November.
    >
    > NEW YORK (CNN/Money) - On Nov. 24, the long-awaited wireless number
    > portability rule kicks in, which will allow cell phone users to keep their
    > numbers when they switch service providers.
    >
    > So if the hassle of letting people know your new number is the only reason
    > you've stuck with your current service, you will soon be in luck. And

    based
    > on the backlash the wireless industry received after last month's

    blackout,
    > there may very well be a bunch of customers looking to switch.
    >
    > Curiously, the pending change has not fazed investors. (Maybe they are too
    > busy chatting away on their cell phones to notice.)
    >
    > Shares of Nextel are up 64 percent this year. AT&T Wireless has surged 56
    > percent. Sprint PCS is up 26.5 percent. And the stocks of several regional
    > wireless carriers, such as Triton PCS and Western Wireless are up sharply
    >
    > Its Going To Get Ugly
    > But wireless number portability has the potential to make an already tough
    > business even more competitive. "This is going to cause a mess next year

    and
    > into 2005," said Patrick Comack, an analyst with Guzman & Co. "It's going

    to
    > be an ugly period for a while."
    >
    > Comack said that wireless carriers would likely have higher churn rates,
    > which means more customers dropping service. In addition, many may

    increase
    > the amount of handset subsidies, i.e. offering prospective subscribers

    cell
    > phones at discounted prices.
    >
    > And in a recent research note, Wachovia analyst Jennifer Fritzsche noted
    > that the biggest negative associated with wireless number portability is

    not
    > that carriers will lose a lot of customers but that they will spend a ton

    to
    > keep them.
    >
    > In other words, if you think wireless companies advertise a lot on
    > television now, you ain't seen nothing yet.
    >
    > And of course, the carriers will likely come up with creative new pricing
    > plans in order to lure customers and hang on to existing ones.
    >
    > Add all that up and you have lower profit margins.
    >
    > "This is going to cause more price wars, minute wars, whatever you want to
    > call it," said Comack. "It's great for consumers but terrible for the
    > wireless companies."
    >
    > For complete article
    > http://money.cnn.com/2003/09/04/tech...stor/lamonica/
    >
    >
    >
    >






  7. #22
    SprintPCS Tech
    Guest

    Re: NEWS: Get Ready for a Wireless Carrier War

    This is going to be the biggest nightmare for ANYONE in the wireless
    telecom industry, even phone manufacturers.

    This is taking place just in time for the holiday season, every provicer
    will see insanely high churn rates, but will also see high new
    activation rates.

    All hell is going to break loose for roughly 3 months, and it will
    dwindle down over the next 1-2 years as people get out of their
    contraces.

    BUT - hopefully there is a light at the end of the tunnel. Customer
    servcie on all aspects SHOULD improve, since it seems to be one of the
    leading causes of people leaving. In store and out of store service
    should get better, companies will also concentrate more on keeping
    current customers along with trying to snag current customers from other
    carriers.

    Since its almost to the point in the US that whoever can get a wireless
    phone and wants one, already has one, so new customers (not from other
    carriers) will be at a minimum.

    I think in the end it will be great for consumers.

    [posted via phonescoop.com - free web access to the alt.cellular groups]



  8. #23
    Larry W4CSC
    Guest

    Re: NEWS: Get Ready for a Wireless Carrier War

    On Sat, 06 Sep 2003 14:42:42 -0000, [email protected]
    (SprintPCS Tech) wrote:

    >This is going to be the biggest nightmare for ANYONE in the wireless
    >telecom industry, even phone manufacturers.
    >

    Geez, just think....The companies may have to kiss the CUSTOMER'S ass,
    instead of the other way around......something new for them.


    Larry

    Extremely intelligent life must exist in the universe.
    You can tell because they never tried to contact us.



  9. #24
    Paul J. Lucas
    Guest

    Re: NEWS: Get Ready for a Wireless Carrier War

    In alt.cellular.verizon Bob Smith <[email protected]> wrote:

    > In addition, I'm betting that there will be a 200% increase of phones up for
    > auction/sale on eBay as well.


    But, at least with Sprint, they won't activate a phone they
    didn't originally sell for their service on their network.

    - Paul



  10. #25
    Paul J. Lucas
    Guest

    Re: Get Ready for a Wireless Carrier War

    In alt.cellular.verizon Doru Roll <[email protected]> wrote:

    > With WLNP the "need" for a wired phone is truly gone.


    Except if you happen to have SBC DSL. SBC won't just sell you
    DSL service: you MUST have a land-line number. You might be
    thinking, "Well, of course you need a land-line since DSL runs
    over the same copper." Except there's a difference between the
    copper and the *number* assigned to the copper. It's certainly
    possible to have DSL on a copper pair with no phone number
    assigned to it (I used to have this with Northpoint before they
    went bankrupt).

    And, for me, cable-based broadband isn't an option because they
    don't offer static IPs (not to mention cable companies'
    Draconian TOS policies).

    So, for now, I'm sorta of stuck with my land-line.

    - Paul



  11. #26
    John Navas
    Guest

    Re: Get Ready for a Wireless Carrier War

    [POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE]

    In <[email protected]> on Sat, 06 Sep 2003
    15:56:00 GMT, "Paul J. Lucas" <[email protected]> wrote:

    >In alt.cellular.verizon Doru Roll <[email protected]> wrote:
    >
    >> With WLNP the "need" for a wired phone is truly gone.

    >
    > Except if you happen to have SBC DSL. SBC won't just sell you
    > DSL service: you MUST have a land-line number. You might be
    > thinking, "Well, of course you need a land-line since DSL runs
    > over the same copper." Except there's a difference between the
    > copper and the *number* assigned to the copper. It's certainly
    > possible to have DSL on a copper pair with no phone number
    > assigned to it (I used to have this with Northpoint before they
    > went bankrupt).
    >
    > And, for me, cable-based broadband isn't an option because they
    > don't offer static IPs (not to mention cable companies'
    > Draconian TOS policies).
    >
    > So, for now, I'm sorta of stuck with my land-line.


    Not really. Transfer the DSL to a number you don't care about on the lowest
    possible cost service, and then move your current landline number elsewhere.

    --
    Best regards, HELP FOR CINGULAR GSM & SONY ERICSSON PHONES:
    John Navas <http://navasgrp.home.att.net/#Cingular>



  12. #27
    Phillipe
    Guest

    Re: NEWS: Get Ready for a Wireless Carrier War

    In article <[email protected]>,
    [email protected] (SprintPCS Tech) wrote:

    > This is going to be the biggest nightmare for ANYONE in the wireless
    > telecom industry, even phone manufacturers.
    >
    > This is taking place just in time for the holiday season, every provicer
    > will see insanely high churn rates, but will also see high new
    > activation rates.
    >
    > All hell is going to break loose for roughly 3 months, and it will
    > dwindle down over the next 1-2 years as people get out of their
    > contraces.
    >
    > BUT - hopefully there is a light at the end of the tunnel. Customer
    > servcie on all aspects SHOULD improve,


    You might think, but its not what I expect. With carriers giving better
    promotions and bigger discounts to corporations, they will lose income,
    and SprintPCS is already a money losing venture cutting corners in
    Customer Service. I see no indication (other than a press release) that
    SprintPCS is improving Cusotmer Relations.



    > since it seems to be one of the
    > leading causes of people leaving. In store and out of store service
    > should get better, companies will also concentrate more on keeping
    > current customers along with trying to snag current customers from other
    > carriers.
    >
    > Since its almost to the point in the US that whoever can get a wireless
    > phone and wants one, already has one, so new customers (not from other
    > carriers) will be at a minimum.
    >
    > I think in the end it will be great for consumers.
    >
    > [posted via phonescoop.com - free web access to the alt.cellular groups]




  13. #28
    Michael L. Arends
    Guest

    Re: NEWS: Get Ready for a Wireless Carrier War

    Phillipe Thought for a moment, Smiled, and then wrote:


    > In article <[email protected]>,
    > [email protected] (SprintPCS Tech) wrote:
    >
    >
    >>This is going to be the biggest nightmare for ANYONE in the wireless
    >>telecom industry, even phone manufacturers.
    >>
    >>This is taking place just in time for the holiday season, every provicer
    >>will see insanely high churn rates, but will also see high new
    >>activation rates.
    >>
    >>All hell is going to break loose for roughly 3 months, and it will
    >>dwindle down over the next 1-2 years as people get out of their
    >>contraces.
    >>
    >>BUT - hopefully there is a light at the end of the tunnel. Customer
    >>servcie on all aspects SHOULD improve,

    >
    >
    > You might think, but its not what I expect. With carriers giving better
    > promotions and bigger discounts to corporations, they will lose income,
    > and SprintPCS is already a money losing venture cutting corners in
    > Customer Service. I see no indication (other than a press release) that
    > SprintPCS is improving Cusotmer Relations.


    However I think they are going to pick up business courting BIG business.
    My employer just recently announced a NEW contract awarded to Sprint, for ALL
    phone services (wireless, landline, LD etc..pretty much company wide, for ALL
    divisions.
    --




    ~\\|//~
    -(o o)-
    ___________oOOOo--(_)--oOOOo___________
    [ Michael Arends ]
    | ----------------------- |
    | [email protected] |
    | .oooO Oooo. |
    [_____________( )---( )_____________]
    \ ( ) /
    \_) (_/




  14. #29
    Phillipe
    Guest

    Re: NEWS: Get Ready for a Wireless Carrier War

    In article <[email protected]>,
    "Michael L. Arends" <[email protected]> wrote:

    > Phillipe Thought for a moment, Smiled, and then wrote:
    >
    >
    > > In article <[email protected]>,
    > > [email protected] (SprintPCS Tech) wrote:
    > >
    > >
    > >>This is going to be the biggest nightmare for ANYONE in the wireless
    > >>telecom industry, even phone manufacturers.
    > >>
    > >>This is taking place just in time for the holiday season, every provicer
    > >>will see insanely high churn rates, but will also see high new
    > >>activation rates.
    > >>
    > >>All hell is going to break loose for roughly 3 months, and it will
    > >>dwindle down over the next 1-2 years as people get out of their
    > >>contraces.
    > >>
    > >>BUT - hopefully there is a light at the end of the tunnel. Customer
    > >>servcie on all aspects SHOULD improve,

    > >
    > >
    > > You might think, but its not what I expect. With carriers giving better
    > > promotions and bigger discounts to corporations, they will lose income,
    > > and SprintPCS is already a money losing venture cutting corners in
    > > Customer Service. I see no indication (other than a press release) that
    > > SprintPCS is improving Cusotmer Relations.

    >
    > However I think they are going to pick up business courting BIG business.
    > My employer just recently announced a NEW contract awarded to Sprint, for ALL
    > phone services (wireless, landline, LD etc..pretty much company wide, for ALL
    > divisions.


    The thing is, over in England where portability has been around for a
    while, the AVERAGE business discount is 50%, because of the willingness
    of businesses to change carriers.



  15. #30
    Rob
    Guest

    Re: NEWS: Get Ready for a Wireless Carrier War

    I still don't think it is going to start until the first of the year
    -- Decemeber is just TOO busy in the wireless world to let it happen
    during that time of year. The FCC is suppose issue the final
    guidelines later this month. I heard that VZ & AWS were the only two
    carriers prepared to do LNP. Then, of course, the worst thing for a
    carrier if they are NOT ready is to be fined by the FCC.



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