What's helpful in the long run.

In article <[email protected]>,
"Justin Green" <[email protected]> wrote:

>
> "mitchell friend" <[email protected]> wrote in message
> news:[email protected]...
> > justin i would just give up on some of the idiots on this line and wait
> > till sprint screws them over,it is bound to happen in time,and for
> > sprint employees,they are only saying what there masters tell them to
> > say,sprint sucks and always will,say one thing and do the
> > opposite,habitual liars there.
>
> I agree.

I phrase it differently. Sprint has a good network, and sometimes some
good pricing and some interesting phones, its Customer Service can be
abysmal, and at least one SprintPCS employee will start personal attacks
on anyone who says anything negative about the Customer Service. Another
typically says "That shouldn't have happened".

One needs to be very dilligent in dealing with Sprint and the "negative
posts" here are extremely helpful to those who are trying to stay with
Sprint to know what to watch out for. I think the negative posts are
helpful to SprintPCS in the long run.

Most folks are smart enough to know that 21st century customer service
with anyone can be problematic, and for SprintPCS folks to pretend it
isn't so with Sprint is unhelpful to SprintPCS in the long run.

I would rather know, if I have a problem, there are ways to fix things,
than to hear folks denying there is any problem.

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"Phillipe" <[email protected]> wrote in message
news[email protected]...
<snipped>

> I would rather know, if I have a problem, there are ways to fix things,
> than to hear folks denying there is any problem.

Who's denying there is a problem Phillippe? You kept saying this mantra, but
no one is denying there is a problem ... If there is any falsehood spoken
here, it's with your above statement ...

Bob

Opps, correcting below post with the addition of ** **.

"Bob Smith" <[email protected]> wrote in message
news[email protected]...
>
> "Phillipe" <[email protected]> wrote in message
> news[email protected]...
> <snipped>
>
> > I would rather know, if I have a problem, there are ways to fix things,
> > than to hear folks denying there is any problem.
>
> Who's denying there **isn't** a problem Phillippe? You kept saying this
mantra, but
> no one is denying there **isn't** a problem ... If there is any falsehood
spoken
> here, it's with your above statement ...
>
> Bob