Is there anyone actually happy with sprint?

"Justin" <[email protected]> wrote in message
news:[email protected]...
>
> "Bob Smith" <[email protected]> wrote in message
> news:0%[email protected]...
> >
> > "Justin" <[email protected]> wrote in message
> > news:[email protected]...
> > <snipped>
> > > So has Rob, and so have you. Get over it.
> >
> > When & where have I posted false information about SPCS?
> >
> > Bob
>
> Who said anything about posting false information "about Sprint"?
>
> Your own words:
>
> "Phillippe has been posting false and misleading information for quite
some
> time now ..."
>
> You said nothing about Sprint. I said nothing about Sprint. Sorry, I'm
not
> going to let you twist out of this one.

Maybe I'm missing something here. Twist out of what?

As to Phillippe, he's the one who brought up the Verizon comment in this
thread, which you yourself contradicted. As for other falsehoods, he's said
that I've cussed 100's of times, just by pulling up a list of threads out of
Google, where the other posters were responsible for that.

He's the one that provides web articles as coming on line "just today", when
they were posted 2 months previously.

He's the one posting web article links from last year, and saying they are
current.

He said that SPCS's churn rates were 3.5, then changed them to 3.1. and he
had been notified before and after that the churn was 2.4.

He's the one who said that everyone was denying there was a problem with
SPCS.

He's the one who's changed his ID (not only his handle, but his email
address as well) TWICE, just to get around everyone else's kill filters.

I could go on and on, but this thread is going nowhere fast and is
definitely again off topic to the newsgroup.

Once again, you can have the last comment if you want, I'm getting off this
tired old thread, and going back to the threads dealing with SPCS.

Bob::getting real tired of Justin's posts here, as they certainly aren't
discussing SPCS::

---

› See More: Is there anyone actually happy with sprint?

"Bob Smith" <[email protected]> wrote in message
news:[email protected]...
>
> "Justin" <[email protected]> wrote in message
> news:[email protected]...
> >
> > "Bob Smith" <[email protected]> wrote in message
> > news:0%[email protected]...
> > >
> > > "Justin" <[email protected]> wrote in message
> > > news:[email protected]...
> > > <snipped>
> > > > So has Rob, and so have you. Get over it.
> > >
> > > When & where have I posted false information about SPCS?
> > >
> > > Bob
> >
> > Who said anything about posting false information "about Sprint"?
> >
> > Your own words:
> >
> > "Phillippe has been posting false and misleading information for quite
> some
> > time now ..."
> >
> > You said nothing about Sprint. I said nothing about Sprint. Sorry, I'm
> not
> > going to let you twist out of this one.
>
> Maybe I'm missing something here. Twist out of what?

Out of the fact that you denied having cussed recently, then you were proven
wrong. Then you tried to twist out of it by saying that sh*t isn't a bad
word. Now you're trying to say that you haven't posted anything false about
Sprint. We're not talking about Sprint at the moment. We're talking about
your problem with the truth.

I can admit that I was wrong, as in the post about catching up with Verizon.
Can you?

> As to Phillippe, he's the one who brought up the Verizon comment in this
> thread, which you yourself contradicted. As for other falsehoods, he's
said
> that I've cussed 100's of times, just by pulling up a list of threads out
of
> Google, where the other posters were responsible for that.
>
> He's the one that provides web articles as coming on line "just today",
when
> they were posted 2 months previously.
>
> He's the one posting web article links from last year, and saying they are
> current.
>
> He said that SPCS's churn rates were 3.5, then changed them to 3.1. and he
> had been notified before and after that the churn was 2.4.
>
> He's the one who said that everyone was denying there was a problem with
> SPCS.
>
> He's the one who's changed his ID (not only his handle, but his email
> address as well) TWICE, just to get around everyone else's kill filters.
>
> I could go on and on, but this thread is going nowhere fast and is
> definitely again off topic to the newsgroup.

A topic that would have ended had you told the truth.

> Once again, you can have the last comment if you want, I'm getting off
this
> tired old thread, and going back to the threads dealing with SPCS.
>
> Bob::getting real tired of Justin's posts here, as they certainly aren't
> discussing SPCS::

Justin:: thinking that Bob has discussed lots of things other than Sprint,
and is now a hypocrite.

On Mon, 8 Sep 2003 7:05:48 -0700, David <[email protected]> wrote:

>I hear a lot of negatives about sprint in this group, but is there anyone who
>is happy with their service? I stayed with AT&T from their analog to digital
>to gsm service but finally gave up on them with gsm. I had a friend
>reccomend Sprint and I have been very happy ever since. I can go anywhere I
>normally go (including inside my house) and use my phone without dropouts
>etc. It works much better inside of buildings than AT&T, and my coverage has
>been great.
>
>Customer service is Ok, doesn't seem as helpful as AT&T but not as
>frustrating either.
>
>I've reccomended sprint to many friends.
>
>Am I their only satisfied customer?
>
>David






I don't understand why people talk about one company over another in terms of
customer service when the only thing that counts is if you can make a phone call.
I lived in NJ and Verizon was the best, and I loved it. I moved to OH and the area
I'm in Sprint is it and its all I got love it or not. If you can find a better service go
for it. I find its better to make the best of what works then looking for problems with
everything.

In article <[email protected]>,
RudyL <[email protected]> wrote:

>
> I don't understand why people talk about one company over another in terms of
> customer service when the only thing that counts is if you can make a phone
> call.


Getting a correct bill, or being able to easily correct a error filled
bill doesn't matter to you?

On Thu, 18 Sep 2003 13:39:16 GMT, PHil_Real <[email protected]> wrote:

>In article <[email protected]>,
> RudyL <[email protected]> wrote:
>
>>
>> I don't understand why people talk about one company over another in terms of
>> customer service when the only thing that counts is if you can make a phone
>> call.
>
>
>Getting a correct bill, or being able to easily correct a error filled
>bill doesn't matter to you?





You might have to keep an eye on your bill but what's the point of a company with no
billing problems if you can't make a phone call. If there is a better company in your area
then why not just go with them. I like to be able to make a phone call when I like. I wish
life was perfect too!

In article <[email protected]>,
RudyL <[email protected]> wrote:

> On Thu, 18 Sep 2003 13:39:16 GMT, PHil_Real <[email protected]> wrote:
>
> >In article <[email protected]>,
> > RudyL <[email protected]> wrote:
> >
> >>
> >> I don't understand why people talk about one company over another in terms
> >> of
> >> customer service when the only thing that counts is if you can make a
> >> phone
> >> call.
> >
> >
> >Getting a correct bill, or being able to easily correct a error filled
> >bill doesn't matter to you?
>
>
>
>
>
> You might have to keep an eye on your bill but what's the point of a company
> with no
> billing problems if you can't make a phone call. If there is a better company
> in your area
> then why not just go with them. I like to be able to make a phone call when I
> like. I wish
> life was perfect too!


Maybe I'd like the good Sprint Network, wothout the grief of absymal
Customer Service? Maybe since its causing Sprint to be losing money,
I'd like them to stay in business?

On Thu, 18 Sep 2003 14:56:34 GMT, PHil_Real <[email protected]> wrote:

>In article <[email protected]>,
> RudyL <[email protected]> wrote:
>
>> On Thu, 18 Sep 2003 13:39:16 GMT, PHil_Real <[email protected]> wrote:
>>
>> >In article <[email protected]>,
>> > RudyL <[email protected]> wrote:
>> >
>> >>
>> >> I don't understand why people talk about one company over another in terms
>> >> of
>> >> customer service when the only thing that counts is if you can make a
>> >> phone
>> >> call.
>> >
>> >
>> >Getting a correct bill, or being able to easily correct a error filled
>> >bill doesn't matter to you?
>>
>>
>>
>>
>>
>> You might have to keep an eye on your bill but what's the point of a company
>> with no
>> billing problems if you can't make a phone call. If there is a better company
>> in your area
>> then why not just go with them. I like to be able to make a phone call when I
>> like. I wish
>> life was perfect too!
>
>
>Maybe I'd like the good Sprint Network, wothout the grief of absymal
>Customer Service? Maybe since its causing Sprint to be losing money,
>I'd like them to stay in business?





That's fair enough.

Why does he need to provide a link??

Its known fact...

Sprint PCS has an estimated 14-15 million customer
Verizon Wireless has an estimated 34.6 Million
Sprint PCS is ranked as the 4th largest Wireless carrier in the united
states in terms of customer base, and Obviously Verizon is Ranked #1 in
terms of customer base.
and in your OWN post regarding customer service study from JD power,
Sprint PCS ranked last, while Verizon Wireless ranked first.

So obviously what he said seems to be true.

--
Statements made by me are of my opinion and knowledge, and do not
express those by Verizon Wireless(R).
Any information I give is subject to change without notice, and may not
be completely accurate.


Phillipe <[email protected]> wrote in article
<[email protected]>:
> In article <[email protected]>,
> [email protected] (Kyle Page) wrote:
>
> > I am not a Sprint customer myself, but you must admit that the
> > statistics are stacked against you. Sprint PCS is only the 4th most
> > popular wireless service in the US, yet manages to be #1 in volume of
> > complaints, including over Verizon who has double the customers.
>
> Can you provide a URL for that information ?

[posted via phonescoop.com]

I, too, have been generally happy.

RudyL wrote:

> On Mon, 8 Sep 2003 7:05:48 -0700, David <[email protected]> wrote:
>
>
>>I hear a lot of negatives about sprint in this group, but is there anyone who
>>is happy with their service? I stayed with AT&T from their analog to digital
>>to gsm service but finally gave up on them with gsm. I had a friend
>>reccomend Sprint and I have been very happy ever since. I can go anywhere I
>>normally go (including inside my house) and use my phone without dropouts
>>etc. It works much better inside of buildings than AT&T, and my coverage has
>>been great.
>>
>>Customer service is Ok, doesn't seem as helpful as AT&T but not as
>>frustrating either.
>>
>>I've reccomended sprint to many friends.
>>
>>Am I their only satisfied customer?
>>
>>David
>
>
>
>
>
>
>
> I don't understand why people talk about one company over another in terms of
> customer service when the only thing that counts is if you can make a phone call.
> I lived in NJ and Verizon was the best, and I loved it. I moved to OH and the area
> I'm in Sprint is it and its all I got love it or not. If you can find a better service go
> for it. I find its better to make the best of what works then looking for problems with
> everything.

VZW Guy wrote:

> Why does he need to provide a link??
>
> Its known fact...
>
> Sprint PCS has an estimated 14-15 million customer
> Verizon Wireless has an estimated 34.6 Million

Well, you have numbers to show subcribers, and that's all good. But
where are your complaint figures?


> and in your OWN post regarding customer service study from JD power,
> Sprint PCS ranked last, while Verizon Wireless ranked first.


And JD Power does this based on customer satisfaction surveys. They do
not collect actual user complaints. Your statement was that Sprint is
#1 in complaints.... so where's that data?

I was in no way meaning to bash Sprint PCS, but I thought those surveys
in a way deal with complaints.. If the customer has issues with Sprint,
then of course they are going to give a poor survey on the company, ya
know.

--
Statements made by me are of my opinion and knowledge, and do not
express those by Verizon Wireless(R).
Any information I give is subject to change without notice, and may not
be completely accurate.


Isaiah Beard <[email protected]> wrote in article
<[email protected]>:
> VZW Guy wrote:
>
> > Why does he need to provide a link??
> >
> > Its known fact...
> >
> > Sprint PCS has an estimated 14-15 million customer
> > Verizon Wireless has an estimated 34.6 Million
>
> Well, you have numbers to show subcribers, and that's all good. But
> where are your complaint figures?
>
>
> > and in your OWN post regarding customer service study from JD power,
> > Sprint PCS ranked last, while Verizon Wireless ranked first.
>
>
> And JD Power does this based on customer satisfaction surveys. They do
> not collect actual user complaints. Your statement was that Sprint is
> #1 in complaints.... so where's that data?
>
>

[posted via phonescoop.com]

I am.

On Thu, 18 Sep 2003 08:51:50 -0400, RudyL <[email protected]>
wrote:

>On Mon, 8 Sep 2003 7:05:48 -0700, David <[email protected]> wrote:
>
>>I hear a lot of negatives about sprint in this group, but is there anyone who
>>is happy with their service? I stayed with AT&T from their analog to digital
>>to gsm service but finally gave up on them with gsm. I had a friend
>>reccomend Sprint and I have been very happy ever since. I can go anywhere I
>>normally go (including inside my house) and use my phone without dropouts
>>etc. It works much better inside of buildings than AT&T, and my coverage has
>>been great.
>>
>>Customer service is Ok, doesn't seem as helpful as AT&T but not as
>>frustrating either.
>>
>>I've reccomended sprint to many friends.
>>
>>Am I their only satisfied customer?
>>
>>David
>
>
>
>
>
>
>I don't understand why people talk about one company over another in terms of
>customer service when the only thing that counts is if you can make a phone call.
>I lived in NJ and Verizon was the best, and I loved it. I moved to OH and the area
>I'm in Sprint is it and its all I got love it or not. If you can find a better service go
>for it. I find its better to make the best of what works then looking for problems with
>everything.

On Mon, 8 Sep 2003 7:05:48 -0700, David <[email protected]>
wrote:

>I hear a lot of negatives about sprint in this group, but is there anyone who
>is happy with their service? I stayed with AT&T from their analog to digital
>to gsm service but finally gave up on them with gsm. I had a friend
>reccomend Sprint and I have been very happy ever since. I can go anywhere I
>normally go (including inside my house) and use my phone without dropouts
>etc. It works much better inside of buildings than AT&T, and my coverage has
>been great.
>
>Customer service is Ok, doesn't seem as helpful as AT&T but not as
>frustrating either.
>
>I've reccomended sprint to many friends.
>Am I their only satisfied customer? ---David

* My bachelor elder son has Sprint PCS for a goodly bunch of
years now; He seems to like them.
* My younger son and his wife both have SPCS shared plans &
2 phones for a few years; they seem to like SPCS.
* My younger son's inlaws also have 2 phones and a shared
SPCS plan; they seem to like SPCS.
One of my very elderly cousins has SPCS and likes them.
* My wife & I have 2 SPCS phones on a shared plan for the
last 3 years or so; so far no complaints from us either!
---John