Watch out for Roaming charges on FCA

My 14 days is up, got my first bill on the Free and Clear America Plan. No
roaming or LD charges are supposed to apply.


Well, I got nailed for a bunch of roaming charges on a trip we made out of
state, am on hold listening to the music while they try to fix it, hope they
can.

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› See More: Watch out for Roaming charges on FCA

I'm standing by to travel, and I will exceed 50% for two months. 3 CS reps
are pretty consistant that 3 months in a row would make the "bad boy" bell
ring. But here and there, exceeding 50% in one month is not a concern of
SprintPCS.

I'm anxious to hear his reply. And calling CS is a pain for SprintPCS.

"Thomas T. Veldhouse" <[email protected]> wrote in message
news:[email protected]...
>
> "letsgoflyers81" <[email protected]> wrote in message
> news:[email protected]...
> >
> >
> > They should be able to clear it up. Chances are the FCA option wasn't
> > put on your plan correctly. As long as you didn't roam for more than
> > 50% of your total minutes used, you should have nothing to worry about.
> > Good luck.
>
> He should still have nothing to worry about. They can't suddenly start
> charging him. They can remove FCA and leave him with FC on the next
billing
> cycle however, but that won't cost him now.
>
> Tom Veldhouse
>
>

Kevin is correct, you are generally given a 3 month grace period before
they begin to talk to you.

The 50% rule is to just avoid people from activating sprint phones who
do not live/work/play in the service area. It can expensive...

--
Posted at SprintUsers.com - Your place for everything Sprint PCS
Free wireless access @ www.SprintUsers.com/wap

Kevin wrote:
> I'm standing by to travel, and I will exceed 50% for two months. 3
> CS reps are pretty consistant that 3 months in a row would make the
> "bad boy" bell ring. But here and there, exceeding 50% in one month
> is not a concern of SprintPCS.
>
> I'm anxious to hear his reply. And calling CS is a pain for
> SprintPCS.
Kevin,

Get names, dates, EXACT promises, and company ID's from everyone who
promises you this.

*My* understanding is that >50% roaming any two months within a 3-month
period will get you removed from F&CA.

--
-+-
RØß
O/Siris
I work for Sprint
I *don't* speak for them

The story continues. On the phone, Sprint correctly identified that the
charges were incorrect, it took them awhile to figure out why. I don't
understand their explanation, something an "LR" code not being properly
attached to me <something or other>. They promised to issue credit.

I check my on line invoice a few hours later.

My bill went up another $14.

I will be on the phone again later.



"mcdgi" <[email protected]> wrote in message
newsh9%[email protected]...
> My 14 days is up, got my first bill on the Free and Clear America Plan.
No
> roaming or LD charges are supposed to apply.
>
>
> Well, I got nailed for a bunch of roaming charges on a trip we made out
of
> state, am on hold listening to the music while they try to fix it, hope
they
> can.
>
>

In article <cro%[email protected]>,
"mcdgi" <[email protected]> wrote:

> The story continues. On the phone, Sprint correctly identified that the
> charges were incorrect, it took them awhile to figure out why. I don't
> understand their explanation, something an "LR" code not being properly
> attached to me <something or other>. They promised to issue credit.
>
> I check my on line invoice a few hours later.
>
> My bill went up another $14.
>
> I will be on the phone again later.


Time to call Executive Services !

"Phillipe" <[email protected]> wrote in message
news[email protected]...
> In article <cro%[email protected]>,
> "mcdgi" <[email protected]> wrote:
>
> > The story continues. On the phone, Sprint correctly identified that the
> > charges were incorrect, it took them awhile to figure out why. I don't
> > understand their explanation, something an "LR" code not being properly
> > attached to me <something or other>. They promised to issue credit.
> >
> > I check my on line invoice a few hours later.
> >
> > My bill went up another $14.
> >
> > I will be on the phone again later.
>
>
> Time to call Executive Services !

Well for me I roamed over half of my minutes used for 3 months on my FCA
plan. Nothing was said so I called CS because of all the chatter here. I
spoke with two different reps and Explained that I had not used over half of
my purchased minutes roaming, just over half of my minutes used. They both
said I was fine with nothing to worry about. And so far my bills have been
correct.
I also program my A500 to digital roam rather than analog roam. Seems that
did not matter either.

regards

I'm not sure where I picked this up, but somewhere it did say half of
the minutes used, which seems strange.

"Vito" <[email protected]> wrote in article
<Wir9b.468488$uu5.81383@sccrnsc04>:
>
> "Phillipe" <[email protected]> wrote in message
> news[email protected]...
> > In article <cro%[email protected]>,
> > "mcdgi" <[email protected]> wrote:
> >
> > > The story continues. On the phone, Sprint correctly identified that the
> > > charges were incorrect, it took them awhile to figure out why. I don't
> > > understand their explanation, something an "LR" code not being properly
> > > attached to me <something or other>. They promised to issue credit.
> > >
> > > I check my on line invoice a few hours later.
> > >
> > > My bill went up another $14.
> > >
> > > I will be on the phone again later.
> >
> >
> > Time to call Executive Services !
>
> Well for me I roamed over half of my minutes used for 3 months on my FCA
> plan. Nothing was said so I called CS because of all the chatter here. I
> spoke with two different reps and Explained that I had not used over half of
> my purchased minutes roaming, just over half of my minutes used. They both
> said I was fine with nothing to worry about. And so far my bills have been
> correct.
> I also program my A500 to digital roam rather than analog roam. Seems that
> did not matter either.
>
> regards
>
>

[posted via phonescoop.com]

Phillipe wrote:
> *In article <cro%[email protected]>,
> "mcdgi" <[email protected]> wrote:
>
> > The story continues. On the phone, Sprint correctly identified
> that the
> > charges were incorrect, it took them awhile to figure out why. I
> don't
> > understand their explanation, something an "LR" code not being
> properly
> > attached to me <something or other>. They promised to issue
> credit.
> >
> > I check my on line invoice a few hours later.
> >
> > My bill went up another $14.
> >
> > I will be on the phone again later.
>
>
> Time to call Executive Services ! *

Ooh, I'm Phillipe, I'm going to grab my red phone and call Executive
Services for every problem, heh, and I'll tell everyone else to do it.
That way, exec services will get so flooded with people wanting small
credits that they will burn out and then I will win in my goal of
making Sprint worse for everyone.

--
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Free wireless access @ www.SprintUsers.com/wap