alt.cellular.sprintpcs- quickly becoming a black eye for the Company

>"No, Justin they all do not lie to get people off the phone - you cannot
>judge
>and condemn everyone for what someone did to you."
>

Justin, my quote is exactly what I meant to say - you can't judge everyone for
what happened to you .And people who have good experiences can't judge their
experience to yours.

I didn't say you were not treated right - and you saying I am wrong t about
people having good experiences - you actually believe that every customer,
every person who calls CSR has a bad experience? If you do you really have a
problem with your thinking process.

And that is my last say on this - not going to get into your childish games and
that is exactly where you are trying to take me.

---

› See More: alt.cellular.sprintpcs- quickly becoming a black eye for the Company

>Dropt it. That's what I'm continually told when I ask Rob for backup. Why
>shouldn't that apply to you as well? Are you special?

Nope not special. But you know there is no backup for this so you play your
Rob won't do it so I don't have to game.

You can't back it up - and you know it. Now are you going to pout because you
know there is no back up and that remark has not been made here.

Another thread I am dropping - so find someone else to try to get riled up and
argue with you.

You must enjoy arguing - never seen anyone go to such trouble to find a way to
argue about everything and anything.

"Whoishere9160779" <[email protected]> wrote in message
news:[email protected]...
> >Dropt it. That's what I'm continually told when I ask Rob for backup.
Why
> >shouldn't that apply to you as well? Are you special?
>
> Nope not special. But you know there is no backup for this so you play
your
> Rob won't do it so I don't have to game.
>
> You can't back it up - and you know it. Now are you going to pout because
you
> know there is no back up and that remark has not been made here.
>
> Another thread I am dropping - so find someone else to try to get riled up
and
> argue with you.
>
> You must enjoy arguing - never seen anyone go to such trouble to find a
way to
> argue about everything and anything.

You started this ****.

In article <[email protected]>,=20
[email protected] says...
> Besides the flow of guesses and theories from
> these folks (ever heard the phrase "I don't know"?), the tone of posts
> between each other and other posters do not speak well of the Company.
>=20

Interesting that you fail to realize just how small a group of "other=20
posters" that really is.

Did you notice my response to moonraker, even when he took offense at my=20
asking for some patience from him? Or to Nomen, who's had some=20
complaints, too.

Are you sure your view isn't just a bit selective?

--=20
-+-
R=D8=DF
O/Siris
I work for SprintPCS
I *don't* speak for them.

I have to say I agree with Scott completely. When I first started
reading this NG I couldn't believe some of the stuff I was seeing Sprint
employees posting on here. SOME of it does make the employees look
terrible. I'm not necessarily talking about an answer that may not be
100% correct, because those are hard to come by. The responses to some
of the other people in the post, whether we are at home or at work, we
are still Sprint Employees and should treat customers as we would in the
office. As for some of the other replies to this post stating a lot of
the problems are fault of management, I don't agree with that. I am not
in front line customer service, I am in Tier 1 so I may see it a bit
differently, however, at least in my call center, I have seen a 100%
change in focus on the representatives within the last year and a half.
Quite a while ago there was a lot of focus on call times but that hasn't
been the case in a very long time. We are completely graded on customer
service skills. I don't feel I can give details without getting myself
in trouble, but there have been many changes for the positive in my
eyes.


Scott Stephenson <[email protected]> wrote in article
<[email protected]>:
> An observation:
>
> If PCS fails to meet their subsciber numbers for the rest of the year, I say
> they should take a good, long look at the behavior and attitude of their
> own employess on this NG. Besides the flow of guesses and theories from
> these folks (ever heard the phrase "I don't know"?), the tone of posts
> between each other and other posters do not speak well of the Company. And
> I don't know if it an ego problem, or some sense of saving the world that
> causes all of the poting traffic, but as a non-PCS user who reads this
> group, I would never consider using PCS as a result of the totally
> unprofessional attitude these employess take when posting to a public forum
> such as this. Remember- no one forces you to identify yourself as an
> employee. You do it of your own free will, and I'm sure that Sprint would
> want you to act professionally and give accurate information when talking
> as an employee- especially those of you posting from the comfort of your
> desk at work. Here's something to consider- could it be that someone might
> complain to Sprint about misinformation they receive on this NG? Is that
> the type of job security you're looking for? Why don't you all just stick
> to known facts- no guesses, no rumors, and above all, no fighting amongst
> yourselves. You're really making the Company look bad.
>
>

[posted via phonescoop.com]

"O/Siris" <robjvargas@sprîntpcs.côm> wrote in message
news:[email protected]...
In article <[email protected]>,
[email protected] says...
> Besides the flow of guesses and theories from
> these folks (ever heard the phrase "I don't know"?), the tone of posts
> between each other and other posters do not speak well of the Company.
>

Interesting that you fail to realize just how small a group of "other
posters" that really is.

Did you notice my response to moonraker, even when he took offense at my
asking for some patience from him? Or to Nomen, who's had some
complaints, too.

Are you sure your view isn't just a bit selective?

--
-+-
RØß
O/Siris
I work for SprintPCS
I *don't* speak for them.


Or to me, or to some other posters where Tech Geek has had to correct your
dumb ass?

In article <[email protected]>, [email protected]=20
says...
> Or to me, or to some other posters where Tech Geek has had to correct you=
r
> dumb ass?
>=20

You sure are good at inventing nonresponsive responses.

--=20
-+-
R=D8=DF
O/Siris
I work for SprintPCS
I *don't* speak for them.

"O/Siris" <robjvargas@sprîntpcs.com> wrote in message
news:[email protected]...
In article <[email protected]>, [email protected]
says...
> Or to me, or to some other posters where Tech Geek has had to correct your
> dumb ass?
>

You sure are good at inventing nonresponsive responses.

--
-+-
RØß
O/Siris
I work for SprintPCS
I *don't* speak for them.


Why don't you answer some ****ing questions? Where did I lie in my story?