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- 10-07-2003, 05:47 AM #1Phillipe2004Guest
http://www.channel3000.com/money/2276817/detail.html
YOU must read this before going with any carrier.
› See More: 10 Things your cell phone company won't tell you
- 10-07-2003, 07:18 AM #2TechGeekGuest
Re: 10 Things your cell phone company won't tell you
One thing that is bugging me about this:
*****************************
3. "911 is a joke."
In 2001 Karla Gutierrez was trapped in her car after it barreled into a
Miami canal. She dialed 911 on her cell phone, but emergency services
could not locate her before she died. Sadly, not much has changed in
two years. The list of tragedies occurring because the 911 system can't
locate cell phone callers keeps growing. And the possibilities for more
calamities persist.
Currently, carriers are required only to connect calls to 911 within 17
seconds. But last year 4 percent of the emergency calls made on
cellular phones did not go through. In addition, carriers, working with
local emergency agencies, are not mandated to have location technology
in place to help find emergency callers until 2005. It's unlikely the
providers will push to get the system running earlier. "Carriers aren't
looking forward to spending money to get this going," says Federal
Communications Commission spokeswoman Lauren Kravetz-Patrich. The
National Emergency Number Association has put together an interactive
map that shows local areas' wireless 911 readiness. Find it at
http://198.30.105.186.
**************************************
I can't speak for other networks, but Sprint PCS's network is E911
complaint. The part that isn't compliant is the 911 call center
(verified by several police officers that I've worked with).
The call center has to install the software and hardware, which isn't
cheap, then puts in a request with the carriers to have it turned on,
the carriers in return have 2 or 3 months to turn it on.
911 is **NOT** a joke, and I wouldn't be suprised if the reporter had
emergency services on his rear for that comment. Although E-911 may
not be 100% up and running, 911 is ALWAYS running.
(This is not because I work for them (SprintPCS), I have several good
friends who work for emergency services nation wide, including a few
who were lost on 9-11. Any insult, even just a comment like "911 is a
joke" would be a huge insult to them and their teammates.)
Go ahead, complain that E911 isn't 100% yet. Complain to the FCC to
make the upgrade go faster, I'll stand behind that, but spurt out "911
is a joke" and I'll take your article as a joke.
(I'm also sending the link to some of these friends of mine, and I'm
sure they'd like ot have a word with the reporter and the publisher).
--
Posted at SprintUsers.com - Your place for everything Sprint PCS
Free wireless access @ www.SprintUsers.com/wap
- 10-07-2003, 09:14 AM #3Camile CardenasGuest
Re: 10 Things your cell phone company won't tell you
In article <[email protected]>,
TechGeek <[email protected]> wrote:
>
> One thing that is bugging me about this:
>
> *****************************
> 3. "911 is a joke."
> In 2001 Karla Gutierrez was trapped in her car after it barreled into a
> Miami canal. She dialed 911 on her cell phone, but emergency services
> could not locate her before she died. Sadly, not much has changed in
> two years. The list of tragedies occurring because the 911 system can't
> locate cell phone callers keeps growing. And the possibilities for more
> calamities persist.
>
> Currently, carriers are required only to connect calls to 911 within 17
> seconds. But last year 4 percent of the emergency calls made on
> cellular phones did not go through. In addition, carriers, working with
> local emergency agencies, are not mandated to have location technology
> in place to help find emergency callers until 2005. It's unlikely the
> providers will push to get the system running earlier. "Carriers aren't
> looking forward to spending money to get this going," says Federal
> Communications Commission spokeswoman Lauren Kravetz-Patrich. The
> National Emergency Number Association has put together an interactive
> map that shows local areas' wireless 911 readiness. Find it at
> http://198.30.105.186.
> **************************************
>
> I can't speak for other networks, but Sprint PCS's network is E911
> complaint.
If you have a new phone.
- 10-07-2003, 12:26 PM #4O/SirisGuest
Re: 10 Things your cell phone company won't tell you
In article <[email protected]>,=20
[email protected] says...
> In article <[email protected]>,
> TechGeek <[email protected]> wrote:
>=20
> >=20
> > One thing that is bugging me about this:
> >=20
> > *****************************
> > 3. "911 is a joke."
> > In 2001 Karla Gutierrez was trapped in her car after it barreled into a
> > Miami canal. She dialed 911 on her cell phone, but emergency services
> > could not locate her before she died. Sadly, not much has changed in
> > two years. The list of tragedies occurring because the 911 system can't
> > locate cell phone callers keeps growing. And the possibilities for more
> > calamities persist.=20
> >=20
> > Currently, carriers are required only to connect calls to 911 within 17
> > seconds. But last year 4 percent of the emergency calls made on
> > cellular phones did not go through. In addition, carriers, working with
> > local emergency agencies, are not mandated to have location technology
> > in place to help find emergency callers until 2005. It's unlikely the
> > providers will push to get the system running earlier. "Carriers aren't
> > looking forward to spending money to get this going," says Federal
> > Communications Commission spokeswoman Lauren Kravetz-Patrich. The
> > National Emergency Number Association has put together an interactive
> > map that shows local areas' wireless 911 readiness. Find it at
> > http://198.30.105.186.=20
> > **************************************
> >=20
> > I can't speak for other networks, but Sprint PCS's network is E911
> > complaint.
>=20
> If you have a new phone.
>=20
Every phone for the last two years has had the E911 location capability.
--=20
-+-
R=D8=DF
O/Siris
I work for SprintPCS
I *don't* speak for them.
- 10-07-2003, 01:54 PM #5Loving MoonlightGuest
Re: 10 Things your cell phone company won't tell you
> Every phone for the last two years has had
> the E911 location capability.
VERY WRONG. Every new model introduced in last 18 months has E911. The Sanyo
4700 didnt and was sold
until about a year ago, as were many other older models,
such as defective Samsung 8500's.
- 10-07-2003, 02:24 PM #6Steven J SobolGuest
Re: 10 Things your cell phone company won't tell you
Loving Moonlight <[email protected]> wrote:
>> Every phone for the last two years has had
>> the E911 location capability.
>
> VERY WRONG. Every new model introduced in last 18 months has E911. The Sanyo
> 4700 didnt and was sold
> until about a year ago, as were many other older models,
> such as defective Samsung 8500's.
And it doesn't make a bit of difference because MOST OF THE 911 EMERGENCY
CALL CENTERS DON'T SUPPORT GPS YET.
--
JustThe.net Internet & Multimedia Services
22674 Motnocab Road * Apple Valley, CA 92307-1950
Steve Sobol, Proprietor
888.480.4NET (4638) * 248.724.4NET * [email protected]
- 10-07-2003, 05:35 PM #7Loving MoonlightGuest
Re: 10 Things your cell phone company won't tell you
> And it doesn't make a bit of difference because
> MOST OF THE 911 EMERGENCY
> CALL CENTERS DON'T SUPPORT GPS YET.
So promoting SprintPCS phone having E911 capability is totally disingenuous,
sort of like promoting SMS for the Nokia 3588i?
Thats out friendly Sprint employee, misleading us.
Thanks O/Siris.
- 10-07-2003, 07:20 PM #8Steven J SobolGuest
Re: 10 Things your cell phone company won't tell you
Loving Moonlight <[email protected]> wrote:
>> And it doesn't make a bit of difference because
>> MOST OF THE 911 EMERGENCY
>> CALL CENTERS DON'T SUPPORT GPS YET.
>
> So promoting SprintPCS phone having E911 capability is totally disingenuous,
> sort of like promoting SMS for the Nokia 3588i?
It's rather pointless. Verizon sells nothing but E911/GPS-capable phones
anymore, like my Kyocera 2325. Most of Sprint's phones are capable of
handling the service. But I don't believe there are a lot of call centers
that are ready.
For it to work, you must have a properly-equipped phone, properly-equipped
cell towers and a properly-equipped E911 response center.
--
JustThe.net Internet & Multimedia Services
22674 Motnocab Road * Apple Valley, CA 92307-1950
Steve Sobol, Proprietor
888.480.4NET (4638) * 248.724.4NET * [email protected]
- 10-07-2003, 07:41 PM #9TechGeekGuest
Re: 10 Things your cell phone company won't tell you
Loving Moonlight wrote:
> *> And it doesn't make a bit of difference because
> > MOST OF THE 911 EMERGENCY
> > CALL CENTERS DON'T SUPPORT GPS YET.
>
> So promoting SprintPCS phone having E911 capability is totally
> disingenuous,
> sort of like promoting SMS for the Nokia 3588i?
>
> Thats out friendly Sprint employee, misleading us.
>
> Thanks O/Siris. *
I love it how these people magicly appear out of nowhere and seem to
know everything thats been going on for a long time.
It takes a real coward to hide behind a new alias.
As for the E911 compliance, Sprint PCS states that all the phones that
they're selling now are E911 / GPS compliant, and our network is also
compliant.
How is that misleading? According to the FCC, it is not misleading,
and store reps try to stay on top of this by checking with their local
police departments.
I also checked the facts, the article does not state if she had an E911
compliant phone. I also emailed a tech I know in the Miami area and
guess what, the call centers there (as of a month ago) do NOT have the
ability to pinpoint that, nor do that promote it there, but they do let
the customers know WHEN the call centers are compliant, it WILL work.
So, blaming the carrier because the 911 call center was not compliant
is futile.
I also check with my local police departments if they're compliant now.
--
Posted at SprintUsers.com - Your place for everything Sprint PCS
Free wireless access @ www.SprintUsers.com/wap
- 10-07-2003, 08:26 PM #10Justin GreenGuest
Re: 10 Things your cell phone company won't tell you
"TechGeek" <[email protected]> wrote in message
news:[email protected]...
>
> Loving Moonlight wrote:
> > *> And it doesn't make a bit of difference because
> > > MOST OF THE 911 EMERGENCY
> > > CALL CENTERS DON'T SUPPORT GPS YET.
> >
> > So promoting SprintPCS phone having E911 capability is totally
> > disingenuous,
> > sort of like promoting SMS for the Nokia 3588i?
> >
> > Thats out friendly Sprint employee, misleading us.
> >
> > Thanks O/Siris. *
>
> I love it how these people magicly appear out of nowhere and seem to
> know everything thats been going on for a long time.
>
> It takes a real coward to hide behind a new alias.
Does it take a coward to plonk someone and then go to another forum to talk
**** like Rob and Tom Veldadick?
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