`~!Kyocera 3035 shuts off and restarts

I have a Kyocera 3035 that sometimes shuts down and restarts.

I took it to the Verizon (authorized factory store) store and they
replaced it for free. This is the second time. I got the phone in July
2002 and it was replaced in May or June for free. No questions asked.

My question is what is going on with that phone and is it so common
that they replace the phones? I just wonder if the phone will go bad
again and whether they will replace it another time.

So, what's the history on these.

Thanks

On Wed, 24 Sep 2003 02:14:51 GMT, sbs <xxx@xxx.com> wrote:

>I have a Kyocera 3035 that sometimes shuts down and restarts.
>
>I took it to the Verizon (authorized factory store) store and they
>replaced it for free. This is the second time. I got the phone in July
>2002 and it was replaced in May or June for free. No questions asked.
>
>My question is what is going on with that phone and is it so common
>that they replace the phones? I just wonder if the phone will go bad
>again and whether they will replace it another time.
>
>So, what's the history on these.

Yes, it's a common "feature". Many will say that it is a problem with
the battery contacts that causes the problem, but I had it happen on a
3035 with no battery attached, only hooked up to an A/C charger.
Therefore, I suspect it's a firmware problem. Get used to it, or get
another model. I've never had it reboot during a call (furthering my
suspicion of a firmware flaw), so I can live with it. And
fortunately, I found out VZW offers an extended warranty for $1.99/mo,
so I signed up before my Kyocera warranty ran out.

And if you put one on a A/C charger while it is on, it sometimes shuts
itself off after the battery finishes charging. The 3035 is the worst
phone I've ever loved.

BTW, if you happen to see the phone when it reboots, it displays a 5
character code before the display blinks out. If you happen to catch
the code, post a message here to my attention and let me know what
your code says so I can rehash this issue with Kyocera.