Re: Sprint's Customer Service

In article <vnujuigflev814@corp.supernews.com>, sweetpea123@yahoo.com=20
says...
> Not only has Jd power and consumer reports rank at the bottom, the very
> bottom, the cs stinks. Not only do you have to pay a fee every time you
> call, but you are treated like you are a moron and are talking to a
> montonic person... great customer service huh?
>=20

Pay a fee every time you call? When was the last time you called SPCS=20
CS?

--=20
-+-
R=D8=DF
O/Siris
I work for SprintPCS
I *don't* speak for them.

"Steven J Sobol" <sjsobol@JustThe.net> wrote in message
news:EpycnTQ9r_sbxR2iXTWJkw@lmi.net...
> In alt.cellular m rae <sweetpea123@yahoo.com> wrote:
> > Not only has Jd power and consumer reports rank at the bottom, the very
> > bottom, the cs stinks. Not only do you have to pay a fee every time you
> > call
>
> Wrong. That policy was only in place for customers with bad credit and
> getting rid of the policy was one of the first things the new CEO did.

And furthermore, it did not apply to "every" call.


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In article <yNYfb.54281$iH6.3884@twister.austin.rr.com>,
"Carl." <KronkKronk@hotmail.com> wrote:

> "Steven J Sobol" <sjsobol@JustThe.net> wrote in message
> news:EpycnTQ9r_sbxR2iXTWJkw@lmi.net...
> > In alt.cellular m rae <sweetpea123@yahoo.com> wrote:
> > > Not only has Jd power and consumer reports rank at the bottom, the very
> > > bottom, the cs stinks. Not only do you have to pay a fee every time you
> > > call
> >
> > Wrong. That policy was only in place for customers with bad credit and
> > getting rid of the policy was one of the first things the new CEO did.
>
> And furthermore, it did not apply to "every" call.

Except the policy was changed long before the latest JD Power study
which rated SprinbtPCS customer service LAST.

The SprintPCS apologists are in DENIAL.

"O/Siris" <robjvargas@sprîntpcs.côm> wrote in message
news:MPG.19e976651d882c83989754@netnews.comcast.ne t...
In article <vnujuigflev814@corp.supernews.com>, sweetpea123@yahoo.com
says...
> Not only has Jd power and consumer reports rank at the bottom, the very
> bottom, the cs stinks. Not only do you have to pay a fee every time you
> call, but you are treated like you are a moron and are talking to a
> montonic person... great customer service huh?
>

Pay a fee every time you call? When was the last time you called SPCS
CS?

--
-+-
RØß
O/Siris
I work for SprintPCS
I *don't* speak for them.


Why did you broadcast this? You'll risk the rest of the forums seeing what
a dumbass you are.

"Phill." <Pearl@oyster.com> wrote in message
news:Pearl-C0B386.14160305102003@news04.east.earthlink.net...
> In article <yNYfb.54281$iH6.3884@twister.austin.rr.com>,
> "Carl." <KronkKronk@hotmail.com> wrote:
>
> > "Steven J Sobol" <sjsobol@JustThe.net> wrote in message
> > news:EpycnTQ9r_sbxR2iXTWJkw@lmi.net...
> > > In alt.cellular m rae <sweetpea123@yahoo.com> wrote:
> > > > Not only has Jd power and consumer reports rank at the bottom, the
very
> > > > bottom, the cs stinks. Not only do you have to pay a fee every time
you
> > > > call
> > >
> > > Wrong. That policy was only in place for customers with bad credit and
> > > getting rid of the policy was one of the first things the new CEO did.
> >
> > And furthermore, it did not apply to "every" call.
>
> Except the policy was changed long before the latest JD Power study
> which rated SprinbtPCS customer service LAST.

Right, they still suck, just not for that particular reason anymore.

>
> The SprintPCS apologists are in DENIAL.

You sure like that word, and it's a good one, but go for a little variety.
"Turnip" is a fun word.


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On Sun, 05 Oct 2003 21:30:11 GMT, "Carl." <KronkKronk@hotmail.com>
posted in alt.cellular.verizon:

>"Phill." <Pearl@oyster.com> wrote in message
>news:Pearl-C0B386.14160305102003@news04.east.earthlink.net...

>> The SprintPCS apologists are in DENIAL.

>You sure like that word, and it's a good one, but go for a little variety.
>"Turnip" is a fun word.

The SprintPCS apologists are in Turnip?

"Al Klein" <rukbat@pern.org> wrote in message
news:t1m3ovok3q824lo51q1vq8riebsujvpikg@Pern.rk...
> On Sun, 05 Oct 2003 21:30:11 GMT, "Carl." <KronkKronk@hotmail.com>
> posted in alt.cellular.verizon:
>
> >"Phill." <Pearl@oyster.com> wrote in message
> >news:Pearl-C0B386.14160305102003@news04.east.earthlink.net...
>
> >> The SprintPCS apologists are in DENIAL.
>
> >You sure like that word, and it's a good one, but go for a little
variety.
> >"Turnip" is a fun word.
>
> The SprintPCS apologists are in Turnip?

I was thinking of replacing "apologists" which he keeps using. Not
necessarily within the same sentence, but just so he uses more words in
general.


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i have come to expect that all wireless carriers customer no service linesa
suck.
"O/Siris" <robjvargas@sprîntpcs.côm> wrote in message
news:MPG.19e976651d882c83989754@netnews.comcast.ne t...
In article <vnujuigflev814@corp.supernews.com>, sweetpea123@yahoo.com
says...
> Not only has Jd power and consumer reports rank at the bottom, the very
> bottom, the cs stinks. Not only do you have to pay a fee every time you
> call, but you are treated like you are a moron and are talking to a
> montonic person... great customer service huh?
>

Pay a fee every time you call? When was the last time you called SPCS
CS?

--
-+-
RØß
O/Siris
I work for SprintPCS
I *don't* speak for them.