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05-13-2004, 01:26 AM
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#1 | | Guest | I'm a cellular newbie, sorry for my ignorance.
I've been a verizon customer for over 4 years. I've been using my original
phone for those 4+ years, while my friends were buying new snazzy phones
every 12 months.  My phone began giving me problems (no surprise), so I
needed a new phone. I bought a new one, did what they considered an
upgrade, keeping my original service plan. So all that changed was my
phone, and agreed to a 1 year contract. I've got 30 days to try it out, but
I've already found that it doesn't get as good of a reception as my old
phone, in places that are important to me: home & work. If I return it,
which I'm leaning towards, and go back to suffering with my old phone, will
my contract return to a month-to-month, or am I now locked in for the full
year even though I returned the new equipment?
Thanks
- newbie
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Cell Phone Links
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05-13-2004, 05:15 AM
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#2 | | Guest |
"mg1" <mg1_invalid_address@aol.com> wrote in message
news:vyEoc.3364$t25.1699@fe23.usenetserver.com...
> I'm a cellular newbie, sorry for my ignorance.
>
> I've been a verizon customer for over 4 years. I've been using my
original
> phone for those 4+ years, while my friends were buying new snazzy
phones
> every 12 months. My phone began giving me problems (no
surprise), so I
> needed a new phone. I bought a new one, did what they considered an
> upgrade, keeping my original service plan. So all that changed was
my
> phone, and agreed to a 1 year contract. I've got 30 days to try it
out, but
> I've already found that it doesn't get as good of a reception as my
old
> phone, in places that are important to me: home & work. If I return
it,
> which I'm leaning towards, and go back to suffering with my old
phone, will
> my contract return to a month-to-month, or am I now locked in for
the full
> year even though I returned the new equipment?
>
> Thanks
> - newbie
>
>
>
Your contract was based on the subsidized cell phone price. If you
return it then no contract. Also call up and make sure the person
knows this. However if you return the cell phone and then find another
one on return date and you actually get that new phone without the
paying of the full price, then the contract would still stand.
Elector | | | |
05-13-2004, 09:36 AM
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#3 | | Guest | I've been through a similar situation. Based on my experience here is some
advice.
1. Back up or write down everything in your address book. Verizon can
transfer data from your old phone to the new phone, but only if the old
phone can still be powered up. I lost my address book when my old phone
died.
2. Because of (1), I recommend upgrading to a new phone before your old
phone dies completely.
3. I sometimes need access in remote places so I make sure I get a Tri-Mode
phone and not a purely digital phone. There are some places covered by
analog signals yet where the digital signals still don't reach.
--Roger Bolan
"mg1" <mg1_invalid_address@aol.com> wrote in message
news:vyEoc.3364$t25.1699@fe23.usenetserver.com...
> I'm a cellular newbie, sorry for my ignorance.
>
> I've been a verizon customer for over 4 years. I've been using my
original
> phone for those 4+ years, while my friends were buying new snazzy phones
> every 12 months. My phone began giving me problems (no surprise), so
I
> needed a new phone. I bought a new one, did what they considered an
> upgrade, keeping my original service plan. So all that changed was my
> phone, and agreed to a 1 year contract. I've got 30 days to try it out,
but
> I've already found that it doesn't get as good of a reception as my old
> phone, in places that are important to me: home & work. If I return it,
> which I'm leaning towards, and go back to suffering with my old phone,
will
> my contract return to a month-to-month, or am I now locked in for the full
> year even though I returned the new equipment?
>
> Thanks
> - newbie
>
>
> | | | |
05-13-2004, 10:28 AM
|
#4 | | Guest | Thank you. That was my understanding of how it worked, but I just needed
confirmation from other people who are "in" the know. I also thought it was
weird that I didn't have to sign any contract when I picked up my new phone.
The only thing with my signature is the credit card receipt. Changes are
the contract is still legally binding.
"Elector" <elector@my-deja.com> wrote in message
news:mVHoc.248096$e17.131062@twister.nyroc.rr.com. ..
>
> "mg1" <mg1_invalid_address@aol.com> wrote in message
> news:vyEoc.3364$t25.1699@fe23.usenetserver.com...
> > I'm a cellular newbie, sorry for my ignorance.
> >
> > I've been a verizon customer for over 4 years. I've been using my
> original
> > phone for those 4+ years, while my friends were buying new snazzy
> phones
> > every 12 months. My phone began giving me problems (no
> surprise), so I
> > needed a new phone. I bought a new one, did what they considered an
> > upgrade, keeping my original service plan. So all that changed was
> my
> > phone, and agreed to a 1 year contract. I've got 30 days to try it
> out, but
> > I've already found that it doesn't get as good of a reception as my
> old
> > phone, in places that are important to me: home & work. If I return
> it,
> > which I'm leaning towards, and go back to suffering with my old
> phone, will
> > my contract return to a month-to-month, or am I now locked in for
> the full
> > year even though I returned the new equipment?
> >
> > Thanks
> > - newbie
> >
> >
> >
>
> Your contract was based on the subsidized cell phone price. If you
> return it then no contract. Also call up and make sure the person
> knows this. However if you return the cell phone and then find another
> one on return date and you actually get that new phone without the
> paying of the full price, then the contract would still stand.
>
> Elector
>
> | | | |
05-13-2004, 12:03 PM
|
#5 | | Guest | Elector wrote:
> "mg1" <mg1_invalid_address@aol.com> wrote in message
> news:vyEoc.3364$t25.1699@fe23.usenetserver.com...
>> I'm a cellular newbie, sorry for my ignorance.
>>
>> I've been a verizon customer for over 4 years. I've been using my
>> original phone for those 4+ years, while my friends were buying new
>> snazzy phones every 12 months. My phone began giving me
>> problems (no surprise), so I needed a new phone. I bought a new
>> one, did what they considered an upgrade, keeping my original
>> service plan. So all that changed was my phone, and agreed to a 1
>> year contract. I've got 30 days to try it out, but I've already
>> found that it doesn't get as good of a reception as my old phone, in
>> places that are important to me: home & work. If I return it, which
>> I'm leaning towards, and go back to suffering with my old phone,
>> will my contract return to a month-to-month, or am I now locked in
>> for the full year even though I returned the new equipment?
>>
>> Thanks
>> - newbie
>>
>>
>>
>
> Your contract was based on the subsidized cell phone price. If you
> return it then no contract. Also call up and make sure the person
> knows this. However if you return the cell phone and then find another
> one on return date and you actually get that new phone without the
> paying of the full price, then the contract would still stand.
Ummm... Isn't the return period on the new equipment 15 days?
1) If you have a plan (under initial contract term or month-to-month?)
and then switch to another plan you have the option for 30 days to
go back to the previous plan. You can go back to the previous plan
whether it is currently offered or not
2) If you are a new customer and sign up for a plan and equipment
you have a 15 day trial period for both the plan and equipment.
3) If you have a plan and upgrade equipment only you have a 15
day trial period to swap for different equipment.
So I think that mg1 only has 15 days before being locked in for 1 year.
mg1 can return (maybe after trying a few) the equipment within 15
days and forget the whole thing as if it never happened. (footnote).
I believe the 30 days only applies to *reverting* back to a previous
*plan*. I believe that trial period for the *contract* (and equipment)
term is 15 days.
-Quick | | | |
05-14-2004, 12:35 AM
|
#6 | | Guest | Thanks for the info. I'll play it safe, and return/exchange it by the end
of the 1st week.
"Quick" <dhorwitz@NOSPAMcisco.com> wrote in message
news:1084467957.562487@sj-nntpcache-3...
> Elector wrote:
> > "mg1" <mg1_invalid_address@aol.com> wrote in message
> > news:vyEoc.3364$t25.1699@fe23.usenetserver.com...
> >> I'm a cellular newbie, sorry for my ignorance.
> >>
> >> I've been a verizon customer for over 4 years. I've been using my
> >> original phone for those 4+ years, while my friends were buying new
> >> snazzy phones every 12 months. My phone began giving me
> >> problems (no surprise), so I needed a new phone. I bought a new
> >> one, did what they considered an upgrade, keeping my original
> >> service plan. So all that changed was my phone, and agreed to a 1
> >> year contract. I've got 30 days to try it out, but I've already
> >> found that it doesn't get as good of a reception as my old phone, in
> >> places that are important to me: home & work. If I return it, which
> >> I'm leaning towards, and go back to suffering with my old phone,
> >> will my contract return to a month-to-month, or am I now locked in
> >> for the full year even though I returned the new equipment?
> >>
> >> Thanks
> >> - newbie
> >>
> >>
> >>
> >
> > Your contract was based on the subsidized cell phone price. If you
> > return it then no contract. Also call up and make sure the person
> > knows this. However if you return the cell phone and then find another
> > one on return date and you actually get that new phone without the
> > paying of the full price, then the contract would still stand.
>
> Ummm... Isn't the return period on the new equipment 15 days?
>
> 1) If you have a plan (under initial contract term or month-to-month?)
> and then switch to another plan you have the option for 30 days to
> go back to the previous plan. You can go back to the previous plan
> whether it is currently offered or not
>
> 2) If you are a new customer and sign up for a plan and equipment
> you have a 15 day trial period for both the plan and equipment.
>
> 3) If you have a plan and upgrade equipment only you have a 15
> day trial period to swap for different equipment.
>
> So I think that mg1 only has 15 days before being locked in for 1 year.
>
> mg1 can return (maybe after trying a few) the equipment within 15
> days and forget the whole thing as if it never happened. (footnote).
>
> I believe the 30 days only applies to *reverting* back to a previous
> *plan*. I believe that trial period for the *contract* (and equipment)
> term is 15 days.
>
> -Quick
>
> | | | | |
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