Family Share deal

If you are on a family share plan, there is a deal going on that adds 100
minutes to your account every month at no extra cost except starting your
contract over again. You can call *611 and do it over the phone in a few
minutes. The deal is only going on until January 16

Hello, Retsamxim!
You wrote on 18 Dec 2004 14:34:51 GMT:

R> If you are on a family share plan, there is a deal going on that
R> adds 100 minutes to your account every month at no extra cost
R> except starting your contract over again. You can call *611 and
R> do it over the phone in a few minutes. The deal is only going
R> on until January 16

Thanks for the tip! I got a 400 minute, 2 year contract two and a
half weeks ago. Now I have 25% more time in exchange for an
additional 2.5 week contract!

With best regards, Tom Amundsen. E-mail: tamund@comcastAWAY.net

Thanks for posting this...

I called just now with my questions. 2 lines, line #1 is on a 2 year
contract. Line #2 on a 1 year.
They said all I need to do (minimum) is extend the lines 1 year. This also
does not adversely
effect my new every 2 date (which the Verizon CS person tells me is
separate).

Anyway, I signed up for the deal for the 1 year. My only concern is folks
that are losing
their included data option. Anyway, hope it works out OK.

-Dan

PS: I figure I've been a happy customer for 4 years or so, and this makes me
less worried I'll have buyers remorse later on.

--
Eugene, Oregon -- Pacific Northwest
http://cell.uoregon.edu

Retsamxim wrote:
> If you are on a family share plan, there is a deal going on that adds 100
> minutes to your account every month at no extra cost except starting your
> contract over again. You can call *611 and do it over the phone in a few
> minutes. The deal is only going on until January 16

Great tip! I signed up only 8 days ago so they gave me the extra
minutes without extending my contract at all.

"Retsamxim" <retsamxim@aol.com> wrote in message
news:20041218093451.08318.00002440@mb-m04.aol.com...
> If you are on a family share plan, there is a deal going on that adds 100
> minutes to your account every month at no extra cost except starting your
> contract over again. You can call *611 and do it over the phone in a few
> minutes. The deal is only going on until January 16

I just called and asked about the 100 minutes you say will be added every
month.
I was told that the 100 minutes were a one time add on, just until they are
used up. And only to be used by the "primary line" in the Family share plan.
So, I did not add a line as I had planned to do.

> I just called and asked about the 100 minutes you say will be added every
> month.
> I was told that the 100 minutes were a one time add on, just until they
> are used up. And only to be used by the "primary line" in the Family share
> plan.
> So, I did not add a line as I had planned to do.

--> This isn't correct. It's definitely every month. You may wish to call
back.

The confusion is that Verizon routinely does 100 bonus minutes
this time of year for things like auto-pay, or going in to get your account
checked (to see if other options exist, or opportunity for them to sell
you something more).

This deal isn't one all of the CS folks seem to know about, but it
is definitely 100 minutes every month-- pro-rated the first month
for the duration of the contract...

-Dan

--
Eugene, Oregon -- Pacific Northwest
http://cell.uoregon.edu

"Dan Albrich" <junkmail@shaney.uoregon.edui> wrote in message
news:r4idnZQLxPpQs1vcRVn-3A@comcast.com...
>> I just called and asked about the 100 minutes you say will be added every
>> month.
>> I was told that the 100 minutes were a one time add on, just until they
>> are used up. And only to be used by the "primary line" in the Family
>> share plan.
>> So, I did not add a line as I had planned to do.
>
> --> This isn't correct. It's definitely every month. You may wish to
> call back.
>
> The confusion is that Verizon routinely does 100 bonus minutes
> this time of year for things like auto-pay, or going in to get your
> account
> checked (to see if other options exist, or opportunity for them to sell
> you something more).
>
> This deal isn't one all of the CS folks seem to know about, but it
> is definitely 100 minutes every month-- pro-rated the first month
> for the duration of the contract...
>
> -Dan
>
> --
> Eugene, Oregon -- Pacific Northwest
> http://cell.uoregon.edu
>
>

Thanks Dan,
I did call back this morning and talked to an informed CSR. She agreed with
what you said. I closed my SRN plan that I have had for more than 4 years
and added the phone to my Americas Choice plan as a share line. With the 100
bonus minutes, I only give up 50 total minutes that I had before. I do not
need SRN anymore.
They also said that since I didn't upgrade phones at this time that I can
upgrade at any future date. I think that when I do that it will extend the
contract.
John

> Thanks Dan,
> I did call back this morning and talked to an informed CSR. She agreed
> with
> what you said.

The CSR's apparently have a "news or bulletins" type system. When I called
about the deal, the person I got was not aware of its existence, but
searched
that system for new announcements in the past couple days (as this is a new
offer). Anyway, he found the offer and feature code that needs to be added
to the account.

One more concern for you. In my case, I had a relatively recent america's
choice plan, and I did not switch plans. They added a bonus feature.
There's no downside. I get like 59 minutes this month due to pro-ration
of the 100 bonus minutes in the middle of my billing cycle. Next month
I'll get the whole 100.

In your case, you switched plans. The sucky part of switching plans under
the "new" billing system we've had here out west for the past year or two is
that both
portions of your billing cycle are pro-rated. So say you switch 5 days
into your billing cycle, but have used more than 16% of your minutes
in the beginning of the month, yet stay within you allocation for the entire
billing cycle. You can, and in my experience be billed overage
for the first pro-rated portion of your current billing cycle.

Not to worry, if this happens, call and have the "overeage" removed.
They did so in my case the last time this happened to me.

I also changed to AC from a single-rate plan when virtually every carrier in
my home state became "friendly roam." In other words, I have basically
zero chance to roam when at home, and little chance when I travel as
things tend to get even more "covered" as one travels east.

-Dan

PS: Under the old billing system we had out west, the entire bill would
be backdated under the terms of the new plan. Assuming you did
not exceed your allowance for the new plan, there was no problem.
[This also allowed folks an escape hatch-- if they grossly exceeded
their allowance, all they needed to do was accept a higher minute
rate plan for that period, and the backdated billing would save their
butt. Of course, nothing stopped them from going back to a lower
minute plan later-- which I presume is the hole the new billing system
is designed to "fix"]

--
Eugene, Oregon -- Pacific Northwest
http://cell.uoregon.edu

I closed my SRN plan that I have had for more than 4 years
> and added the phone to my Americas Choice plan as a share line. With the
> 100
> bonus minutes, I only give up 50 total minutes that I had before. I do not
> need SRN anymore.
> They also said that since I didn't upgrade phones at this time that I can
> upgrade at any future date. I think that when I do that it will extend the
> contract.
> John
>
>
>

Thank you so much for this information. I went to the Verizon store, and
they added it to my plan. The whole transaction took only about 2 minutes.
Thanks again.

Tom

"Retsamxim" <retsamxim@aol.com> wrote in message
news:20041218093451.08318.00002440@mb-m04.aol.com...
> If you are on a family share plan, there is a deal going on that adds 100
> minutes to your account every month at no extra cost except starting your
> contract over again. You can call *611 and do it over the phone in a few
> minutes. The deal is only going on until January 16